Perfect Venue Reviews & Product Details

I like how PV is easy to use and intuitive. The user can set up what works best with their company and make changes very easily. The entire staff from Emily our sales rep to Allie and Kelsey are the best!!!! No question is too small for them. They are always happy to assist. I love the notes part on the software which helps the team. Being pci compliant is also one of the greatest benefits. So glad I found them and would recommend them to anyone. Review collected by and hosted on G2.com.

Reporting- I wish the reporting would have the totals readily available for each of our locations or just one total f/b sales without exporting and using excel. This was a great feature on triple seat:( which I miss. Sales people always want to know if they are on the mark with their sales. I think you are working on that so hopefully we will see that in the future. A delivery fee would also be great as we use a delivery service. Review collected by and hosted on G2.com.

1. Very affordable

2. There are lots of features that allow you to customize the proposal forms & contracts ,which aren't as readily available as other platforms.

3. Customer support is quick to get bc to you.

4. They have a forum to request new features where other users can vote on. I had 2 of my requests turned into features, so the company cares about what their users want.

5. Easy to itegrate with google calendars

6. Love that I can assign tasks to others or myself and will be sent a daily email with my list of things to do.

7. Very easy to use and was easy to transition from old system. Review collected by and hosted on G2.com.

1. Wish there was better integration with gmail. If a customer doesn't respond on the same thread the email do not show up in my PV inbox.

2. Wish there was a way for customers to send ACH through the system without having to log into their bank account. This is a frequent complaint from ACH clients. Review collected by and hosted on G2.com.

I absolutely love how easy and intuitive the system is and how Allie (our representative) is super helpful with any questions. I have been enjoying how easy it is to integrate with our Stripe and Google calendars. Review collected by and hosted on G2.com.

There are one or two items that the perfect venue does not yet have, mainly a difficulty making changes to all venues simultaneously. I have been told this is something that is being worked on. Review collected by and hosted on G2.com.

After spending years managing events via email, word-of-mouth communication, and paper contracts, we have joined the 21st century thanks to Perfect Venue. Implementing this software has created one source of truth for our staff to easily keep track of our events. They have been great to work with from the beginning. This software will be great for all of us to keep track of events and the notes and correspondence log will help in case we have staff on vacation/out sick or if we have staff turnover. Review collected by and hosted on G2.com.

Unfortunately, we couldn't squeeze a guided implementation to our budget but fortunately, I have experience in SaaS and other platforms where I could manage setting everything up on my own. Without that experience, it may have been a little frustrating. Additionally, I could not manage multiple locations with one account and had to purchase a unique account for each of our locations. While there is a master view, it cut into the budget mentioned above which limited our implementation assistance. Review collected by and hosted on G2.com.

For our small restaurant, Perfect Venue is just the right fit for all our private event needs. We use Perfect Venue repeatedly, on a daily basis, and it has helped us out a lot with being able to organize all of our communication with guests as well as being able to have the events automatically pop up on the calendar, they're easy to modify as well. Review collected by and hosted on G2.com.

I can see Perfect Venue being useful for smaller spaces. I'm not sure how it would be for a large team or space. Review collected by and hosted on G2.com.

Ease of use! Great interface. Super simple for clients to figure out. Easy to import old info-- just make sure you save old convos for existing events! Customer support is quick to respond. We use this program all day every day! Review collected by and hosted on G2.com.

We initially thought changes would be a little faster on the engineering side. Changes/features have to be upvoted based on popularity-- which can be a little annoying, though I understand why. Definitely looking forward to more integration features. Would really like to see ability to integrate with Opentable and Toast! Review collected by and hosted on G2.com.

I love that people can check availability and submit a request via the contact form. My favorite feature is how Perfect Venue sorts and tracks all my inquires because before I was doing that all manually and too mnay things fell through the cracks. Perfect venue has helped me midigate double or even triple bookings and allowed me to ensure I am getting back to inquiries or following up on leads that have gone cold. This has changed how I manage everything and I use the program every day.

I integrated the perfect venue calendar into our google calendar and it was so easy to do so and now makes it even easier to see how many leads/bookings I have going on.

I also feel like I have support at all times if I have any questions about the program! Review collected by and hosted on G2.com.

I wish there was a feature that if someone submits an inquiry but the date is unavailble it could send an automatic "not available" email to them. Review collected by and hosted on G2.com.

I'm loving the software so far. The price is about half of what I was paying with a previous, less user friendly company. Everything is very user friendly and simple to understand. I would definitely recommend. Review collected by and hosted on G2.com.

The only negative so far is that the iOS app does not stay logged in, so I'm having to enter my user name and password over and over. Review collected by and hosted on G2.com.

Perfect Venue is so easy to navigate, the training call was barely needed. It has made my job so much easier with all of the capabilities it has. From the initial training call to the onboarding call, each representative has been so helpful and informative. It was easy to integrate all of our menus and edit them as we go as we are a new venue. The price point is so fantastic for what you get and is a big reason as to why we chose this program over other competitiors. I use this app and website daily, I do not know what I would do with out it as we have so many inquiries and three locations. Review collected by and hosted on G2.com.

I wish it would integrate with Calendly and we could have more branding options for our inquiry forms but they are such small complaints that I basically have none. Review collected by and hosted on G2.com.

Perfect Venue has been a game-changer for our restaurant group's event planning. The software is incredibly user-friendly, with an intuitive design that makes everything a breeze. Plus, their customer support is outstanding, always quick to assist with any questions. It's transformed the way we plan events, making the process efficient and stress-free. We highly recommend it! Review collected by and hosted on G2.com.

So far, I have yet to find any downsides for a business of our size. Review collected by and hosted on G2.com.