Pelion IoT Connectivity Pricing Overview

Competitive pricing for fleets of SIMs.

Has scaled as our business has grown.

SIM management website provides good analytics facilities for diagnosing and resolving issues with devices. Review collected by and hosted on G2.com.

Networking implementation can be slow to update (compatibility issues with old VPN access gateway).

Implementing special network requirements for specific customers not quick. Review collected by and hosted on G2.com.

Staff are really knowledgable

Portal is simple to navigate

services are easy to implement for the most part

majority of the controls are self service

prices are competitive Review collected by and hosted on G2.com.

the new portal has been very problematic. There has been a reduction in the amount of self service controls such as sim swaps as well as reduction in API capabilities. Staff have advised that the self service controls will be avaiable in a new release but at present the new portal leaves users less self seficent and using a more manual process.

support in general has declined over the past few months, i appreciate faults happen and can take time to resolve (sim swaps for example) however there is a lack of communication regarding know faults when a sim swap request is raised. Review collected by and hosted on G2.com.