# Pelion IoT Connectivity Reviews
**Vendor:** Pelion  
**Category:** [IoT Connectivity Management Software](https://www.g2.com/categories/iot-connectivity-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 145
## About Pelion IoT Connectivity
Pelion: Global IoT Connectivity Made Effortless What is Pelion? Pelion helps customers rapidly deploy, connect, secure and manage IoT Connectivity for operations of any scale or use case. With Pelion’s market leading eSIM eUICC technology you can experience flexible and seamless multi carrier access with one SIM spanning 600+ networks in over 150 countries. Pelion offers you the best network access and the best data rates, across the most reliable mobile networks globally. Providing greater visibility and control of every single eSIM connection across your estate with our scalable and simple-to-use management platform. By combining the best in connectivity, software and services Pelion empowers ambitious businesses in energy, e-mobility, manufacturing, transportation, retail and healthcare to deploy faster, reduce costs, mitigate risk and simplify operations.



## Pelion IoT Connectivity Pros & Cons
**What users like:**

- Users find Pelion IoT Connectivity to be **extremely easy to use** , enhancing support for a large customer base. (51 reviews)
- Users commend the **excellent customer support** from Pelion IoT Connectivity, ensuring timely assistance and effective solutions. (50 reviews)
- Users value the **reliable global connectivity** of Pelion IoT, enhancing management and deployment of IoT devices seamlessly. (47 reviews)
- Users value the **reliable global connectivity** of Pelion IoT Connectivity, enhancing operations across diverse applications effectively. (40 reviews)
- Users find the **easy setup** of Pelion IoT Connectivity enhances their experience, facilitating quick and efficient deployment. (34 reviews)
- Setup Ease (30 reviews)
- Users commend the **clean and powerful SIM management dashboard** , enhancing their global connectivity and efficiency. (25 reviews)
- Users appreciate the **easy management** features of Pelion IoT Connectivity, making IoT deployment and scaling effortless. (24 reviews)
- Remote Management (24 reviews)
- User-Friendly (20 reviews)

**What users dislike:**

- Users face **SIM issues** such as offline problems and challenges obtaining SIM cards, impacting overall experience. (36 reviews)
- Users often experience **poor support** , facing delays in replies and difficulties accessing necessary operator information. (23 reviews)
- Users face **technical issues** with Pelion IoT Connectivity, often needing assistance for SIM management and dashboard functionality. (21 reviews)
- Users face **SIM management issues** , such as a lack of the &#39;Retired&#39; option and challenges in obtaining SIM cards. (20 reviews)
- Users experience **technical difficulties** due to reliance on third-party providers and occasional API issues impacting performance. (19 reviews)
- Users find the **pricing of Pelion IoT connectivity** higher than other options available on the market. (12 reviews)
- Limited Features (11 reviews)
- Users experience **poor customer support** , with slow responses and inadequate communication during critical issues, affecting overall satisfaction. (11 reviews)
- Users find the **poor usability** of Pelion IoT Connectivity less functional compared to some competitors. (11 reviews)
- Expensive (9 reviews)

## Pelion IoT Connectivity Reviews
  ### 1. Seamless Integration and Reliable Support with Pelion

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ewan M. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Pelion IoT Connectivity?**

Pelion provides a consistent infrastructure and the flexibility to use SIMs from various networks while retaining the same APN credentials. This is especially valuable when we need to swap SIMs onsite, as it avoids configuration changes and keeps deployments straightforward.

We make extensive use of Pelion’s API to automatically monitor data usage across our SIM estate in real time. This gives us visibility of issues typically within an hour, allowing us to react quickly and minimise disruption. Support has also been very strong, first-line usually resolve issues efficiently, and escalations happen when needed.

Our relationship with Pelion goes back to the mid-2000s, when we operated a unique setup. Pelion worked directly with Orange (at the time) to ensure SIMs supplied through them would integrate seamlessly with our infrastructure, and they achieved this within just a few weeks. Later, when we migrated entirely from our own legacy setup to the Pelion platform, the transition was again seamless.

Integration with the Pelion API was straightforward, and using it has enabled more automated, streamlined workflows for key operational tasks.

**What do you dislike about Pelion IoT Connectivity?**

There is very little to dislike about Pelion IoT Connectivity. As with any long-term relationship, we’ve encountered the occasional issue, but Pelion have always worked proactively to resolve them.

If anything, my only minor criticism is that the API could be expanded to include more functions that would help streamline processes within our internal platform. Additional endpoints would allow us to automate more of our workflows and further improve operational efficiency.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion IoT Connectivity has helped us overcome the challenges of managing multiple accounts and systems for different network SIMs by consolidating everything into a single platform and offering SIMs from multiple networks. Their model allows us to use various networks and tariffs while keeping the same APN credentials across all SIMs. This means we can interchange SIMs in devices without needing to adjust configuration settings, which significantly simplifies deployment and ongoing maintenance.

This flexibility enables us to select the most appropriate network for each application and location, ensuring better coverage and performance. In the rare cases where a SIM swap is required - now less common thanks to roaming SIMs - the process is quick and seamless. Overall, Pelion’s approach reduces operational overhead, improves device uptime, and gives us far greater agility in how we manage our SIM estate.

  ### 2. Outstanding Support and Service from Pelion

**Rating:** 5.0/5.0 stars

**Reviewed by:** andy d. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Pelion IoT Connectivity?**

We deal with many IOT providers and by far Pelion has the best 1st class Support and customer service by a long way.  Technical leads and access to them excellent and the promptness has saved us in many of the recent 2G crisis etc. Our account Managers have been excellent in finding products and doing the best to get the right price and product to fit our business.

**What do you dislike about Pelion IoT Connectivity?**

None so far after over 8yrs of business.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Sim provider had issues with O2 Switch off. Pelion have been in contact daily working with us and offering multiple solutions and reporting to us regularly on the issues at hand. Other platform providers are ignoring us and not even confirming the issue at hand. Pelion have been so proactive in this issue, they are always are best support company, but the efforts and work they have put in elevate them way higher than any other iot supplier we work with.

  ### 3. Efficient and Time-Saving Solution for Vehicle Monitoring

**Rating:** 4.0/5.0 stars

**Reviewed by:** Velpuri  G. | HR Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Pelion IoT Connectivity?**

Regarding the Pelion application, the system is efficient, the tools are very useful, and it significantly reduces time by providing smooth work tracking especially for vehicle monitoring, data usage, and overall operations.

**What do you dislike about Pelion IoT Connectivity?**

The system requires a few improvements, such as adding the ‘Retired’ option for SIMs that are no longer in use. Currently, we must send a manual request to the support team, which is time-consuming. Implementing the Retired option will ensure a smoother and more efficient workflow.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion IoT Connectivity is solving several key challenges in managing large-scale IoT deployments. It provides a centralized and reliable platform for monitoring SIM usage, tracking devices, and ensuring secure connectivity. The system helps avoid manual tracking by offering real-time data visibility, automated tools, and efficient connectivity management. For us, this has resulted in better workflow efficiency, accurate data usage monitoring, faster issue resolution, and a smoother overall operational process.

  ### 4. Effortless Remote Connectivity, Cost-Effective Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan N. | Sales Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Pelion IoT Connectivity?**

I like that Pelion IoT Connectivity provides a reliable and stable platform for remote connections to our field devices across the country. It's really cost-effective compared to competitors. The setup was straightforward, and our team was up to speed very quickly. I also appreciate being able to connect to each device easily through a single platform with a reliable signal, saving our operators and projects team a lot of time since we don't have to do multiple checks with other network providers.

**What do you dislike about Pelion IoT Connectivity?**

Sometimes it doesn't always choose the best network. Rare issue though

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

I use Pelion IoT Connectivity for remote connection to our field devices. It provides easy connection through a single platform and reliable signal, saving time and providing peace of mind. Occasionally, it doesn't select the best network, but that's rare.

  ### 5. Effortless SIM Management with an Intuitive Dashboard

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenny G. | Sales &amp; Projects Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Pelion IoT Connectivity?**

The dashboard, the way I can easily implement sim refreshes & pings automatically instead of emailing a support team. I use the dashboard at least once a week. I can integrate it easy with our customers and their projects.

**What do you dislike about Pelion IoT Connectivity?**

I wish I could terminate SIMs on the platform, instead of emailing the customer support team. Also wish the recent data/downloads analytics were more detailed. Would be useful to have a profile of this months data usage vs. last months to see if there is overconsumption this month, etc.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

The dashboard, the way I can easily implement sim refreshes & pings automatically instead of emailing a support team. I use the dashboard at least once a week. I can integrate it easy with our customers and their projects.

  ### 6. Fast Diagnostics and Detailed Insights for SIM Card Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Greg S. | Technical Support Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Pelion IoT Connectivity?**

I mainly use Pelion to diagnose issues with mobile internet usage via SIM cards. I appreciate the quick search and diagnostic tools, and detailed information provided. It's easy to use, and I find it seamless and quick to dip in and out of every day as part of my routine. I've had very few interactions with Pelion support - as I've had very few issues - but they have consistently been helpful and knowledgeable when needed.

**What do you dislike about Pelion IoT Connectivity?**

It's hard to think of anything - if I was wishlisting for extra features, it would be nice to have ping test functionality within the SIM lookup menu.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Being able to perform live health checks on SIM cards to troubleshoot issues with mobile broadband connections on a helpdesk.

  ### 7. Rock-Solid Connectivity and Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason F. | IT and Digital Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Pelion IoT Connectivity?**

The platform makes SIM management painless. It’s reliable, the interface is clear, and support jumps in fast when I need something. I don’t have to babysit devices or chase operators — it just works.

**What do you dislike about Pelion IoT Connectivity?**

Nothing major — the core SIM management works well. The only annoyance is that some information in the portal takes a few extra steps to reach. It’s a minor workflow gripe, not a real problem with the service itself.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion takes the hassle out of managing large numbers of SIMs. We get a single place to activate, suspend, monitor usage, and troubleshoot without dealing with multiple operators or clunky tools. That reduces admin time, cuts the risk of missed overages, and makes it easier to keep deployments under control.

  ### 8. Mobile connectivity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Paul H. | Group Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Pelion IoT Connectivity?**

Clear transparent pricing , active engaged account management and access to senior decision makers when required.
When issues occur the resonse is always first class

**What do you dislike about Pelion IoT Connectivity?**

SIM management portal is being developed quickly but it's not as functional as some compettitors
Still work to do in this area

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

New tariffs are added quickly and transparently meaning we can port between operators without too much difficulty 
Pelion listen to our use cases and tailor their offerings to our needs.
Flexibility is important and means we can recontract old SIM's without site visits

  ### 9. Efficient SIM Management with Pelion IoT Connectivity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Callum S.

**Reviewed Date:** December 10, 2025

**What do you like best about Pelion IoT Connectivity?**

I like how straightforward Pelion IoT Connectivity makes SIM management at scale. The clean and intuitive dashboard allows me to easily check device status, data usage, and connectivity health at a glance. It provides a centralized way to activate, monitor, and control connectivity across our deployed devices, ensuring reliable communication and easier fleet-level management. Pelion also gives us clear visibility into SIM usage and status, helping us quickly identify issues in the field. The platform streamlines activation and configuration, reducing the operational overhead of managing individual SIMs.

**What do you dislike about Pelion IoT Connectivity?**

While Pelion IoT Connectivity works well overall, a few areas could be improved. Some parts of the platform's interface can feel a little slow or require extra clicks to get detailed SIM insights, so a more streamlined workflow would help. Reporting is useful but could be more customizable.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

I use Pelion IoT Connectivity for managing SIMs in tracking devices, offering centralized activation, monitoring, and control. It gives clear visibility into SIM usage and status, streamlines activation and configuration, reducing operational overhead, and ensures reliable communication for easier fleet management.

  ### 10. Robust Connectivity in Challenging Locations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Antonis S.

**Reviewed Date:** December 10, 2025

**What do you like best about Pelion IoT Connectivity?**

I like that Pelion IoT Connectivity performs well even in remote locations with poor cellular infrastructure. The support from the Pelion team is also very good, and the cost is very good for us. We appreciate the session data provided by the platform, which helps us find issues related to providers in certain locations. The SIM refresh tool is quite handy for making a new connection when our gateway gets stuck in a bad connection. The initial setup was very easy for us, as we use a Linux-based platform, so we have tools to change connection settings without any effort.

**What do you dislike about Pelion IoT Connectivity?**

I would like to be able to block certain providers through the Pelion UI. Also, I want to see the tariffs and updates for different locations. Since we have customers in both the EU and US, having a common platform would be helpful as the current setup adds complexity to our operations. We would like to view all our SIMs in one platform, perhaps by having a 'link' for US devices to be shown as EU devices with a distinction.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

We use Pelion IoT Connectivity for reliable internet access in remote locations with poor cellular infrastructure. The session data helps identify provider issues, and the SIM refresh tool fixes connections. It's cost-effective with excellent support.

  ### 11. Streamlined SIM Management for Remote Monitoring

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael P.

**Reviewed Date:** December 08, 2025

**What do you like best about Pelion IoT Connectivity?**

I appreciate that Pelion IoT Connectivity organizes all the SIMs into one place, which makes it easy to connect to our remote sensing devices remotely, change settings, see live status, and troubleshoot. I like that everything is centralized and it allows me to assign access to different contractors who may be onsite, making management streamlined. The ability to easily give access to different contractors and associate a DINA for remote login to our devices is also valuable.

**What do you dislike about Pelion IoT Connectivity?**

There could be a better way to see groups of SIMs, since my company has all available globally, I want to only be able to see Australian SIMs, which I can do with the right search word.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion IoT Connectivity organizes all our SIMs in one place and lets me connect remotely to adjust settings, check live status, or troubleshoot devices. It simplifies access assignment to contractors and associates a DINA for remote logins, streamlining device management with multiple suppliers.

  ### 12. Outstanding Experience with This Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Harry B. | IT Technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Pelion IoT Connectivity?**

Pelion is not limited to just one operator. It brings together various carriers and technologies, such as cellular and LPWAN, allowing you to deploy devices in a wide range of locations without the hassle of managing multiple SIM contracts or dealing with custom integrations.

**What do you dislike about Pelion IoT Connectivity?**

Since Pelion brings together agreements from several carriers, the pricing structure can seem less transparent compared to working directly with a single MNO. At times, figuring out the rate variations between different regions or networks involves more communication and clarification than I initially anticipated.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Many IoT projects face challenges due to devices being distributed across various regions, carriers, and network types. Managing multiple contracts and operator relationships can quickly become complicated. Pelion tackles this issue by providing a single multi-network IoT SIM and a unified platform for global connectivity management. This means you no longer have to deal with different carriers for each region or device.

  ### 13. Effective IoT Management with Cost and Billing Challenges

**Rating:** 2.5/5.0 stars

**Reviewed by:** Hannah F. | Network Manager, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Pelion IoT Connectivity?**

I use Pelion IoT Connectivity to track APN traffic and monitor data usage on our SIMs, which is really helpful. I am particularly pleased with the diagnostics and APN tracking features. They allow us to demonstrate to customers that our device is attempting to connect, pinpointing issues with the charger or signal rather than the SIM itself. This gives us clarity on operational challenges. Plus, the initial setup of Pelion IoT Connectivity was very easy for us, which made the implementation process smooth.

**What do you dislike about Pelion IoT Connectivity?**

They give huge termination fees when we swap over SIM contracts. They also have misbilled us before, admitted it was their mistake, and taken weeks to send us back the funds. If something asks for a terminated SIM to be reconnected, allow the user a grace period to stop this before setting the payment term in stone. Also, make contract swapping easier.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion IoT Connectivity helps us track APN traffic, monitor data usage, and ping SIMs. The diagnostics feature proves connectivity issues are likely with the charger or signal, not the SIM.

  ### 14. Exceptional Support and Proactive Solutions from Pelion

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Pelion IoT Connectivity?**

Support, when there are issues, is very thorough. We've always had good engagement with Pelion and they are responsive to our changing needs as our business and demands grow. 

Pelion are also proactive in suggesting better pricing models where it's appropriate, and take time to work through and explain these. They are also willing to tailor these models in order to bring disparate SIM offerings into a single coherent structure.

Help with setting up complex VPN interfaces to 3rd party systems has also been invaluable.

**What do you dislike about Pelion IoT Connectivity?**

There is nothing that I dislike; it can take time to get new API features ready, however. We have a large SIM estate and the potential for things to go wrong increases with scale so it's vital to get as near real-time information as possible.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Our solutions are both static and mobile; they are also spread around very large, and often rural, areas meaning that a single connectivity solution is not possible. However, being able to bring a variety of connectivity options into a single platform simplifies our deployment and keeps costs, management, and maintenance under control.

  ### 15. Intuitive Platform, Needs Reliable Connectivity Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sarah C. | Monitoring Manager

**Reviewed Date:** December 04, 2025

**What do you like best about Pelion IoT Connectivity?**

I absolutely love how Pelion IoT Connectivity centralizes all device connections in one place. This feature significantly simplifies device management for my team and me. With over 200 devices under our management for various customers, having multiple tags per device is incredibly beneficial. It allows our support team to swiftly find the correct device by searching using the references most familiar to them, without the need to remember intricate details like SIM code numbers. Additionally, my general impression is that Pelion IoT Connectivity's setup process is very intuitive and easy, which is a huge plus when introducing new team members or scaling operations. These aspects make Pelion IoT Connectivity an indispensable tool for my team's daily operations.

**What do you dislike about Pelion IoT Connectivity?**

I find the Offline/Online status button to be unreliable. It displays SIM cards as being online when they are actually offline, and vice versa. This inconsistency undermines its effectiveness as a first step in our troubleshooting process, leaving us uncertain about the actual status of a SIM. Additionally, the feature that allowed us to export the SIM database has not been updated for some time, rendering it outdated and less useful than before.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

I use Pelion IoT Connectivity to manage data transmission and remotely troubleshoot over 200 IoT devices efficiently. It centralizes connections and simplifies device search with tags, though improvements are needed for reliable SIM status tracking.

  ### 16. Global IoT Connectivity Made Simple

**Rating:** 3.5/5.0 stars

**Reviewed by:** Luciano W.

**Reviewed Date:** December 05, 2025

**What do you like best about Pelion IoT Connectivity?**

I like that Pelion IoT Connectivity provides accessible connectivity to our devices globally. The simplicity of the solution is a standout feature for me, along with the dashboard that makes it easy to monitor and manage our devices. Navigating and producing reports from the dashboard is a simple task compared to some of their competitors. Additionally, Pelion's customer service has made us prefer them over a competitor.

**What do you dislike about Pelion IoT Connectivity?**

We have tariffs for our SIM cards which are based on a regional basis, but the dashboard does not list all countries and network providers that are part of that tariff. I need to request this data from my account manager each and every time. The ability to deactivate SIMs via the portal would be useful.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion IoT Connectivity allows us global connectivity for our IoT devices. It provides accessible connectivity and its dashboard simplifies navigation and reporting compared to competitors.

  ### 17. Cost-Effective and Effortless IoT Connectivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah S. | Inventory manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Pelion IoT Connectivity?**

I love that we saved a lot of money on the data plans with Pelion IoT Connectivity, especially being able to use data with a cheaper plan globally. The price is the most important thing to me and it’s very acceptable. The connection is very good. It's also very simple to use Pelion, with a management portal that is very easy to manage all the SIM cards. The initial setup was very easy, and managing it is straightforward.

**What do you dislike about Pelion IoT Connectivity?**

I don't have any complains so far. If any, that will be I hope I can use Pelion in more countries with cheaper price.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

I save a lot of money on data plans with Pelion IoT Connectivity, using data globally at a cheaper rate. The connection is good, the price is acceptable, and managing the SIM cards is easy with their simple portal.

  ### 18. Outstanding Support Team That Goes Above and Beyond

**Rating:** 5.0/5.0 stars

**Reviewed by:** James T. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Pelion IoT Connectivity?**

The  employees of Pelion are brilliant - during very stressful times in my own workplace the Pelion support team were incredibly helpful with attending to support tickets and making sure that our support requests were handled quickly and professionally.
The website is easy to navigate and their API implementation was also easy to set up and integrate.

**What do you dislike about Pelion IoT Connectivity?**

Sometimes the SIM report doesn't load the sims to the excel spreadsheet properly when emailing to me.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion IoT Connectivity allows us to manage our fleet easily and ensure that the contracts for our sims are maintained in a way that suits our needs best.

  ### 19. Reliable IoT Connectivity with Easy Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** James B. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 24, 2025

**What do you like best about Pelion IoT Connectivity?**

I appreciate Pelion IoT Connectivity for its reliability and ease of use. It makes it simple to manage devices at scale and ensure real-time connectivity. The onboarding process is well guided, and the documentation is clear, which made it easy for us to get started. The way it helps reliably connect and manage a wide range of IoT devices across different networks is invaluable.

**What do you dislike about Pelion IoT Connectivity?**

Overall, the experience has been very positive, but there is some room for improvement. I would like more advanced reporting and analytics features along with additional customization options in the dashboard.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

I use Pelion IoT Connectivity to reliably connect and manage a wide range of IoT devices across different networks, solving the challenge of maintaining reliable connectivity and simplifying device management while improving visibility.

  ### 20. Effortless SIM Management with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrick G.

**Reviewed Date:** December 10, 2025

**What do you like best about Pelion IoT Connectivity?**

I find the ease of SIM activation and management through Pelion IoT Connectivity to be really beneficial. The management of the SIMs via the Pelion portal is very good. I also appreciate the good support because they listen to what the problem is and very often get the issues resolved. Additionally, the initial setup was very easy and smooth.

**What do you dislike about Pelion IoT Connectivity?**

Recently there have been a number of infrastructure issues that have impacted access, and also DINA not working with my ISP that uses IPv6.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

I use Pelion IoT Connectivity for connecting to remote sites where other options aren't practical. It solves remote monitoring and alert response, and I like the ease of SIM activation and management. The support is good, and managing SIMs via the Pelion portal is effective.

  ### 21. Effortlessly Scalable Connectivity with Fast Setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Colin P.

**Reviewed Date:** December 04, 2025

**What do you like best about Pelion IoT Connectivity?**

I like Pelion IoT Connectivity because it offers balanced costs and SIM profiles that enable scalability and provide long-term security crucial for managing LTE devices. The setup was super easy, and we were up and running in under 30 minutes after the SIMs arrived. Additionally, the expedited delivery of physical SIM cards for a manufacturing run was impressively fast.

**What do you dislike about Pelion IoT Connectivity?**

Pelion is aimed at IoT and edge but the data scales fluctuate in this industry. Much higher data devices would mean we would likely have to choose alternate providers long term. A solution for all sizes would be incredible.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

I use Pelion IoT Connectivity for scalable, secure management of LTE devices. It offers balanced costs and SIM profiles, fitting our IoT sensor needs in construction and manufacturing.

  ### 22. Reliable Connectivity with Future-Proofing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andy P.

**Reviewed Date:** December 04, 2025

**What do you like best about Pelion IoT Connectivity?**

I like Pelion IoT Connectivity for its global multi-network coverage, especially in areas with poor connectivity and network lock-in, which leads to reliable communication. I appreciate that it's future-proofed and consistently reliable and secure. The simplicity of dealing with Pelion and managing our online account is a big plus. The ability to generate reports helps us ensure we have the right products. Although I didn't handle the initial setup personally, my colleagues have always given good reviews on how easy it is to deal with Pelion.

**What do you dislike about Pelion IoT Connectivity?**

Nothing

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

We use Pelion IoT Connectivity for global multi-network coverage in areas with poor connectivity, ensuring reliable and secure communication. It simplifies managing multiple devices with data SIMs, future-proofs our operations, and offers easy online account management and reporting.

  ### 23. Effortless IoT Management with Pelion

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dean s.

**Reviewed Date:** December 08, 2025

**What do you like best about Pelion IoT Connectivity?**

I use Pelion IoT Connectivity to assign IoT sims to assets within our production environment, order sims, and manage stock. It makes sim stock management very simple and straightforward. I find the front-end website and features ideal for me since it's streamlined and very easy to use. The whole web platform just works, all the data I require is there. My initial use of the system was intuitive and very easy.

**What do you dislike about Pelion IoT Connectivity?**

Sim enabling could be changed but we are currently discussing this with Pelion and are comfortable they will change or amend as they have always listened and tailor the platform to customer requests.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

I use Pelion IoT Connectivity to manage IoT sims and stock seamlessly. It makes sim management simple and straightforward.

  ### 24. Well rounded connectivity platform that focuses on: security, acessibility and management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about Pelion IoT Connectivity?**

Focusing initially on connectivity. We find the tariffs available to be the best part of why we use Pelion, combined with active roaming, we can strive to be "always connected". The private VPN package also provides a level of connectivity to each of our devices directly, securely and easily. We could not live without it now.
Turning towards the management of the network. Throughout our time using the online Pelion portal we have embraced more of the features from subscriber grouping to using the batch update feature. The "refreshed" interface that was released recently is better than the last version, it is slightly easier to use and is more reliable. The REST API endpoint has enabled us to begin trailing active device monitoring, however, development of this has been mothballed to date as we find the over consumption email alerts to do a good enough job. It is nice to know we have options in the future to expand the use of automation and integrate its productivity gains into our business.
I would also like to send a huge thank you to the whole technical support team at Pelion for always delivering the best customer service and each of the team are insightful, engaging and helpful.

**What do you dislike about Pelion IoT Connectivity?**

We have suffered from network outages in the past and in the last year have seen reliability worsen slightly. These events have been identified and responded to quickly. The refreshed online management interface is better but personally I do find there is a lack of logic to the navigation, often trying to find a section but looking under the wrong menu.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion offers multi network roaming tariffs which allow our deployed assets to have the best chance of being connected. The secure VPN also offers us direct connectivity to devices like we have never had before.

  ### 25. Great Support and User-Friendly Platform, but SIM Setup Can Be Tedious

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Pelion IoT Connectivity?**

Pelion technical teams are always very helpful which we appreciate from a b2b perspective. 

Comparing to some other IoT UK, Pelion has one of the best platform; easy to use and easy to the eyes as well

**What do you dislike about Pelion IoT Connectivity?**

All Pelion sims by default requires username, password and APN for authentication prior to success connection. This is a problem to old designs/server/tools if they were designed to authenticate only with APN (without the need for username and password). 

There is a way around this with Pelion team which does solves the issue but was quite a hassle to manually turn this off on each sim which delays testing significantly

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Global offers on tariff makes testing alot easier to manage under one provider

  ### 26. Exceptionally Intuitive and Easy-to-Use Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Liam R. | Electrical Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Pelion IoT Connectivity?**

This software is extremely easy to use and feels very intuitive. I rely on it almost every day to help set up products for our business, and the process is always seamless. I haven't interacted with customer support yet, so I can't comment on that aspect.

**What do you dislike about Pelion IoT Connectivity?**

I've found it really easy to use. I love the colour scheme

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

I'ts helping me manage my IoT devices and their usage in terms of data usage and also a nice platform where they are all visible

  ### 27. Easy-to-Use Dashboard, But Room for More

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Pelion IoT Connectivity?**

The management dashboard is pretty easy to use. The customer support team have also been responsive whenever we've needed to engage with them.

**What do you dislike about Pelion IoT Connectivity?**

We had an avoidable issue during onboarding where all of our IoT SIMs were taken offline - Pelion said the fault lied with our previous supplier who didn't provide them with all the required information.

Separately, although the dashboard looks nice, one of the primary things I use it for (looking up a SIM from it's phone number) appears quite difficult to do and requires me to export data from the platform into CSV and search it. It would be great to have that functionality built into the UI.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Managing our IoT SIMs in a simple way.

  ### 28. Private APN Delivers Outstanding Performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Pelion IoT Connectivity?**

We have 10s of thousands of sims with pelion all on a private APN and a VPN connection allowing us to access them privately and securely. Everything works well with little to no down time. If we do have any issues or questions the support staff are very knowledgable and able to help in any way they can. Using the Pleion Portal or check/activate/cancel sims makes life a breeze too.

**What do you dislike about Pelion IoT Connectivity?**

We've had a few API issues when pelion created their newer API/portal platform as we used some legacy APIs. These were rectified by the devs after contacting support and re-added into the newer version.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Being able to access our 10000+ sims all securely all via their own private IP.

  ### 29. Convenient Connectivity with Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jack B.

**Reviewed Date:** December 04, 2025

**What do you like best about Pelion IoT Connectivity?**

I like that Pelion IoT Connectivity offers multic connectivity across all networks, which is very useful for my customers in rural locations. They are not very tech-savvy and having one SIM card that can connect to all networks in the UK is really handy. I also think the API is really good.

**What do you dislike about Pelion IoT Connectivity?**

There is no way to terminate a SIM card in the online app. Also, there is no way yet to steer networks. The initial setup with the API was a little bit bumpy, but we got there eventually.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

I use Pelion IoT Connectivity for multi-network connectivity, providing my customers, especially in rural areas, with a single SIM that connects to all UK networks, which is really useful.

  ### 30. Effortless IoT SIM Management with Pelion

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deaglan  M.

**Reviewed Date:** December 08, 2025

**What do you like best about Pelion IoT Connectivity?**

I like how simple and easy it is to navigate around the Pelion IoT Connectivity portal and how quick we can take action. The system's real ease and quick actionability are great. From the initial setup and first use of the portal, everything was very easy and simple to use, clearly posted, and easy to navigate around.

**What do you dislike about Pelion IoT Connectivity?**

I couldn't find a way to check if there is any spare with 0 usage but live already, or a way to see the difference between active and non-active.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion IoT Connectivity allows us to confidently put customers on a reliable internet failover system, ensuring their systems are always running. It makes navigation simple, and tasks can be quickly actioned.

  ### 31. Centralized Management and Security That Simplify Operations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Pelion IoT Connectivity?**

I appreciate the centralized management platform, which provides visibility into device status and data usage. Combined with strong security features and automated provisioning, it reduces complexity and operational costs

**What do you dislike about Pelion IoT Connectivity?**

The service relies much on third-party providers, and any issues on their side can impact performance. Additional requirements and quality standards should be enforced with Pelion’s third-party partners to enhance service reliability.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion IoT Connectivity solves the complexity of managing global IoT deployments. It provides a single platform for SIM management, real-time monitoring, and cost control, eliminating the need to deal with multiple carriers and fragmented systems. This benefits us by reducing operational overhead, improving visibility into data usage, and ensuring reliable connectivity across regions.

  ### 32. Reliable Connectivity and Consistent Communication

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dan M. | Watch Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Pelion IoT Connectivity?**

Consistency of communication and the levels of uptime for all of our sim cards. This ensures we can provide the best level o service.

**What do you dislike about Pelion IoT Connectivity?**

We sometimes have to prompt the engineers that VPN has to be checked/restarted when they perform maintenance.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion provides sim cards for our Mobile Data Terminals on our MDT's that ensures our crews have the most up to date incident and site information over 4G whilst attending life critical incidents.

  ### 33. Robust IoT Connectivity with Room for Faster Support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Pelion IoT Connectivity?**

What I like best about Pelion IoT Connectivity is its seamless ability to connect and manage devices at scale. The platform provides reliable, secure, and flexible connectivity options, making it easy to deploy IoT solutions across different networks and regions. I also appreciate the centralized device management and monitoring capabilities, which simplify operations and enable faster insights, helping businesses get more value from their IoT deployments.

**What do you dislike about Pelion IoT Connectivity?**

The service and support from Pelion are generally responsive and knowledgeable. It’s reassuring to have access to a team that can help troubleshoot issues and provide guidance on best practices for IoT deployment."

Constructive criticism:
"While the service is helpful, there can sometimes be delays in responses for more complex issues. Improving response times or providing more proactive support resources could enhance the overall experience.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion IoT Connectivity solves the challenge of managing large-scale IoT deployments across different networks and regions. It provides secure, reliable, and flexible connectivity, which reduces the complexity of connecting and monitoring devices. For me, this means faster deployment, easier device management, and more actionable insights, ultimately helping me save time and improve operational efficiency.

  ### 34. Strong IoT Platform with Room for Network Stability Improvements

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Pelion IoT Connectivity?**

I really appreciate the brand’s strong IoT connectivity, especially their dedicated platform that makes device integration seamless and reliable. Their wide regional availability is also a major advantage, ensuring consistent support and connectivity across multiple markets.

**What do you dislike about Pelion IoT Connectivity?**

One downside I’ve experienced is the occasional connection drops, which can interrupt device communication. At times, the network reliability is inconsistent, leading to delays or temporary loss of functionality.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion IoT Connectivity helps eliminate the complexity of managing large-scale connected devices by providing secure, reliable, and centralized connectivity management. It solves challenges such as device provisioning, network configuration, and ongoing connectivity monitoring, which makes it much easier to maintain stable operations across multiple regions.

For me, the biggest benefits are the well-designed platform, which is intuitive and easy to navigate, and the strong support resources available through their website. These make troubleshooting and managing devices far more efficient and straightforward.

  ### 35. Simple one stop firewalled access to remotely deployed IoT assets globally

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2025

**What do you like best about Pelion IoT Connectivity?**

Ease of use, ability to have a user-interface in near real time with technical diagnostic information at my fingertips. ability for plan sim cards to be used globally on a single tariff.

**What do you dislike about Pelion IoT Connectivity?**

we found that (possibly due to UK law?) we had to wait a period of time, it might have been a billing cycle, between requesting a plan change and seeing one. this was frustrating where we deployed equipment to other countries and found we needed to change our service plan to cover more local network carriers.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

simple one stop firewalled access to remotely deployed IoT assets globally. prevention of remote-based bad actors hacking our hardware

  ### 36. Excellent Connectivity and Dashboard Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adonis H. | Tier 3 Technical Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Pelion IoT Connectivity?**

The connectivity is good, dashboard portal also is really good.

**What do you dislike about Pelion IoT Connectivity?**

They were missing on a lot of features like alerts but its okay now since I raised a ticket to their support but it took them a bit of time to do it

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Most of the problems were due to alerts and some small changes that specific users can do on their portal. Like activating and deactivating the sim cards.

  ### 37. Exceptional Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Richard W. | Product Manager - Solar, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2025

**What do you like best about Pelion IoT Connectivity?**

The customer service and technical support from Pelion has been exceptional whilst we navigated our way through new LTE connectivity solutions.

**What do you dislike about Pelion IoT Connectivity?**

There is nothing negative to comment on about Pelion IoT Connectivity

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion IoT Connectivity has helped to to deliver a robust multi-network LTE solution across several thousand metering devices.  This has enabled us to help our customer base to navigate through their from the 2G network infrastructure upgrade programmes

  ### 38. smooth experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about Pelion IoT Connectivity?**

the platform is easy to use
customer support is quickly availlable
usage dependig in the need of the support of our customer

**What do you dislike about Pelion IoT Connectivity?**

when editing a sim you have to save every modification and start the edit if you want to modify an other caracteristic (for the nickname and group of the sim)

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Easy to use and reliable

  ### 39. Reliable Connectivity, Enhanced Customer Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Pelion IoT Connectivity?**

I use Pelion IoT Connectivity for providing Wi-Fi to our customers. It offers better connectivity and enhances the customer experience. I find it easier to deal with and supportive in solving our business challenges. The portal is helpful for getting an accurate picture of data consumption, and its ease of use allows for good visibility across our SIMs. The initial setup was easy, and I've been very happy with the service so far.

**What do you dislike about Pelion IoT Connectivity?**

At present I am very happy with the service and do not have any dislikes.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

I use Pelion IoT Connectivity for better connectivity and enhancing customer experience. It's easy to use, supports business challenges, and its portal provides clear visibility into data consumption across SIMs.

  ### 40. Secure, Cost-Effective IoT Connectivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kris G.

**Reviewed Date:** December 09, 2025

**What do you like best about Pelion IoT Connectivity?**

I appreciate Pelion IoT Connectivity for making remote access to power generation assets straightforward. The variety of networks for SIMs and secure connectivity is something I value highly. Its ease of use really stands out, and having different networks helps show better connectivity. Being able to access our devices from anywhere securely is a big plus. Additionally, Pelion IoT Connectivity is cheaper and more secure than the previous solution. The initial setup was very easy as we seamlessly transferred some SIMs from Wireless Logic.

**What do you dislike about Pelion IoT Connectivity?**

Occasionally slow support

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion IoT Connectivity provides a variety of networks for SIMs and secure connectivity, enabling remote access to assets.

  ### 41. Cost-Effective Connectivity with Near-Perfect Reliability

**Rating:** 4.5/5.0 stars

**Reviewed by:** Μιλτιάδης . | Customer Success Manager

**Reviewed Date:** December 19, 2025

**What do you like best about Pelion IoT Connectivity?**

I like Pelion IoT Connectivity because of the attractive pricing, and it works 99.9% of the time, which is great for reliability. The VPN feature is something I use regularly as I need to connect to my devices remotely often.

**What do you dislike about Pelion IoT Connectivity?**

I would like to have a singular global SIM card as that would streamline our operations. Besides that, we might be selling devices in regions not yet covered by our Pelion agreement, and that's a bit logistically complex (Creating a new agreement or altering the exisitng one).

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

They help us connect devices deployed in remote places with our infrastructure

  ### 42. Seamless Connectivity Across All Mobile Networks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Maritime | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Pelion IoT Connectivity?**

Ability to work across any mobile network
Excellent customer support - attentive to problem solving
Portal is easy to navigate

**What do you dislike about Pelion IoT Connectivity?**

The main drawback I have encountered is the necessity to obtain separate SIM cards for certain overseas territories, as our usual UK or EU cards do not work properly in those locations.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Our company offers a range of welfare-friendly products for the aquaculture industry, and Pelion IoT Connectivity enables us to monitor and manage these products—even when they are located in remote areas—from the convenience of our office or home. This capability has made it much easier to oversee our operations regardless of location.

  ### 43. Easy to use dashboard with room for improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Julia R.

**Reviewed Date:** December 04, 2025

**What do you like best about Pelion IoT Connectivity?**

I like the ease and use of the dashboard in Pelion IoT Connectivity. It's easy to deploy SIMs across different geographical networks because Pelion has an easy-to-use platform that allows me to manage a large inventory all in one place.

**What do you dislike about Pelion IoT Connectivity?**

There are still some aspects of the dashboard that I think can improve. But in the time that I've been using them, they have made many significant improvements and I'm sure there are more to come.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

I use Pelion IoT Connectivity for easy deployment of SIMs across different geographical networks, thanks to its easy-to-use platform for managing a large inventory all in one place.

  ### 44. Global Coverage with Uniform Management, but Long-Term Plans a Drawback

**Rating:** 3.5/5.0 stars

**Reviewed by:** Liam O.

**Reviewed Date:** December 12, 2025

**What do you like best about Pelion IoT Connectivity?**

I like that each plan or SIM card with Pelion IoT Connectivity has the same exact settings, making it easier for us to manage and configure. The best thing for me is the global coverage. Also, the initial setup is easy.

**What do you dislike about Pelion IoT Connectivity?**

I don't like that the plans have a minimum time that they are active. Especially when looking at more remote countries, some plans have a minimum active time of 2 years

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion IoT Connectivity provides global coverage and a central platform to manage SIM cards, their status, and plans, making it easier for us to manage and configure.

  ### 45. Effortless SIM Management and Reliable Connectivity with Pelion

**Rating:** 5.0/5.0 stars

**Reviewed by:** Will J. | Chief Customer Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Pelion IoT Connectivity?**

We use Pelion at work to connect our technology on the move. The SIM cards are really easy to order and are very reliable.

**What do you dislike about Pelion IoT Connectivity?**

Nothing I have seen so far! All of the cards have worked well and we have had good experiences with the support team.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

We needed a SIM card provider that could help us scale our technology when it was needed.

  ### 46. Flexible Connectivity with Reliable Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gavin H. | IT, Enterprise (> 1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Pelion IoT Connectivity?**

I like the choice of MNO options with Pelion IoT Connectivity, which allows a range of connectivity options. I also appreciate the good support from Pelion, which keeps customers happy. The bespoke networking feature is also a standout for me. Setting up with Pelion was good, as our network team found it easy to work with them to get us set up.

**What do you dislike about Pelion IoT Connectivity?**

Pricing support for new services can be slow.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

I use Pelion IoT Connectivity for pharmacy backup and connectivity resilience in England. It offers a range of connectivity options, good support, and keeps customers happy.

  ### 47. Great Control Over Multi-Network SIMs, Boosts 4G WAN Reliability

**Rating:** 3.5/5.0 stars

**Reviewed by:** Linden M. | Managed Services and Security Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Pelion IoT Connectivity?**

The end-user ability to control operator steering over multi-network SIMs. This is super helpful tool for improving availability and reliability of a 4G WAN.

Great at notifying you of upcoming maintenance windows and helpful customer support.

**What do you dislike about Pelion IoT Connectivity?**

No option for direct interconnects between private APNs and private data centres (only VPN over public internet).

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Providing a private, multi-carrier 4G WAN.

  ### 48. Exceptional Support and Cost-Effective for EV Charging

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marina H.

**Reviewed Date:** December 04, 2025

**What do you like best about Pelion IoT Connectivity?**

I really appreciate the excellent support from Pelion IoT Connectivity. Their communication is great, which is very important for EV charging management across the US and Canada. It's also at a cost-effective price point, which is a big plus for me. Anytime something goes wrong, I know exactly who to call and that reliability offers peace of mind. I also love that their SIM cards can connect to the strongest network available at that location.

**What do you dislike about Pelion IoT Connectivity?**

Nothing.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

Pelion IoT Connectivity provides excellent and reliable communications for EV charging across the US and Canada for our company and our partners.

  ### 49. Excellent IoT Connectivity Partner

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about Pelion IoT Connectivity?**

We've been using Pleion IoT for connectivity for several of our remote IoT products, and the experience has been good. Their SIM cards and server routing have proven to be reliable, which is critical for our deployments in the field.

The pricing structure is very competitive, and the coverage has been good in the UK, even in areas where we anticipated challenges. On the few occasions we've needed to reach out, their support team has been very responsive and helpful in resolving our queries quickly.

**What do you dislike about Pelion IoT Connectivity?**

if there's one area for improvement, it would be expanding their network coverage further. We have had some issues with products that are mobile over all of europe, with certain regions struggling with connectivity.

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

We have many remote internet connected devices that require 4G cat 1 bis connection to our servers. This is provided

  ### 50. User-Friendly UI Makes SIM Management Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Pelion IoT Connectivity?**

Th UI is very friendly to manage all sim cards in one place

**What do you dislike about Pelion IoT Connectivity?**

The way how the deactivate shows up of any of sim card

**What problems is Pelion IoT Connectivity solving and how is that benefiting you?**

We are managing sim cards in one place for our clients and can see all at the same times



- [View Pelion IoT Connectivity pricing details and edition comparison](https://www.g2.com/products/pelion-iot-connectivity/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+18%3A12%3A22+-0500&secure%5Bsession_id%5D=040235b7-9caa-4103-a6fd-2cba38871273&secure%5Btoken%5D=03f2f0cde4724e4891fe04d6dbaefc48a5a022413b94d26e22f46c3e678aa1ff&format=llm_user)
## Pelion IoT Connectivity Integrations
  - [AWS IoT](https://www.g2.com/products/aws-iot/reviews)
  - [OpenVPN Access Server](https://www.g2.com/products/openvpn-access-server/reviews)
  - [Qlik Sense](https://www.g2.com/products/qlik-sense/reviews)
  - [Tosibox](https://www.g2.com/products/tosibox/reviews)
  - [VPN Server - Using OpenVPN](https://www.g2.com/products/vpn-server-using-openvpn/reviews)
  - [Wialon](https://www.g2.com/products/wialon/reviews)

## Pelion IoT Connectivity Features
** Application Design**
- Interface
- Templates
- Device Workflows
- Testing
- Hardware Support
- Application Deployment

**Platform**
- Dashboard
- Plan Information
- Connection Status
- SIM Management
- Account Alerts
- Subscription Billing

**Systems Management**
- Device Discovery
- System Integration
- Remote Access
- Workflows
- Hardware
- Dashboard

** Application Control**
- Data Migration
- Data Syncronization
- Data Security
- Integrations
- Lifecycle Management
- Analytics

**IoT Capabilities**
- Process Automation
- Security
- Safety
- Environmental Conditions
- Resource Optimization
- Product Quality
- Predictive Maintenance
- Analytics

**Reporting**
- Data Usage
- Available Bandwidth
- Cost Analytics

**Agentic AI -  Industrial IoT**
- Proactive Assistance

## Top Pelion IoT Connectivity Alternatives
  - [SAP Business Technology Platform](https://www.g2.com/products/sap-business-technology-platform/reviews) - 4.4/5.0 (395 reviews)
  - [Portainer](https://www.g2.com/products/portainer/reviews) - 4.8/5.0 (292 reviews)
  - [Particle](https://www.g2.com/products/particle/reviews) - 4.5/5.0 (180 reviews)

