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Payoneer Reviews & Product Details

ASHVIN K.
AK
Data Entry Operator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Payoneer?

My favourite aspect of Payoneer is its ability to facilitate cross-border transactions very easily. It's well charted for freelancers and businesses working with international clients as it supports multiple currencies. A positive international payment and fund receiving experience is delivered on the back of the platform's manageable interface, fast payment processing, and responsive customer service. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

Payoneer, however, also has a few cons, such as fairly high transaction fees (on the upper end, especially for smaller transfers). In some instances, the account verifying process is SLOW and will cause delays. While the platform is user-friendly, having multiple currencies or global payments can be a tad bit tricky to use. Review collected by and hosted on G2.com.

What problems is Payoneer solving and how is that benefiting you?

Solutions Payoneer, our cross-border payments solution for businesses and freelancers. It helps me out as I have one system I can rely on for international transaction, rather than having to deal with numerous payment systems. Managing money more efficiently, saving time and reducing costs are also just some of the benefits of multi currency accounts. Review collected by and hosted on G2.com.

Payoneer Overview

What is Payoneer?

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Payoneer Details
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Product Description

Payoneer empowers global commerce by connecting businesses, professionals, countries and currencies with its innovative cross-border payments platform.


Seller Details
Seller
Payoneer
Year Founded
2005
HQ Location
New York
Twitter
@Payoneer
87,034 Twitter followers
LinkedIn® Page
www.linkedin.com
2,857 employees on LinkedIn®
Ownership
NASDAQ: PAYO
Description

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in
005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Recent Payoneer Reviews

MN
Marko N.Mid-Market (51-1000 emp.)
5.0 out of 5
"Payoneer is good but it is difficult to link a bank account with it in some countries"
It is easy to use. The phone app is fantastic
Daniel Q.
DQ
Daniel Q.Small-Business (50 or fewer emp.)
5.0 out of 5
"Payoneer to work worlwide"
The possibility to receive money in different currencies
Jitesh K.
JK
Jitesh K.Small-Business (50 or fewer emp.)
0.0 out of 5
"Big Mistake!"
Absolutely nothing is good. It used to be a reliable provider few years ago but now they are just not interested in any business i think.
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315 out of 316 Total Reviews for Payoneer

3.2 out of 5
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315 out of 316 Total Reviews for Payoneer
3.2 out of 5
315 out of 316 Total Reviews for Payoneer
3.2 out of 5

Payoneer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PayoneerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jitesh K.
JK
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Payoneer?

Absolutely nothing is good. It used to be a reliable provider few years ago but now they are just not interested in any business i think. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

Impossible to get any customer support after 5 days of sending support emails. Always receive automated emails. When I call they hang up saying go to the website. I cannot believe a payment company handling money is doing this. Never using them again. Big mistake! Review collected by and hosted on G2.com.

What problems is Payoneer solving and how is that benefiting you?

they used to solve the problem of receiving payments but now they don't. Review collected by and hosted on G2.com.

MP
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Payoneer?

There is nothing positive to say about Payoneer. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

I feel compelled to share my very frustrating experience with Payoneer. As a new Walmart reseller, I had to wait six long months to receive my first payment, which was wired directly to my Payoneer account. However, when I finally attempted to withdraw my funds, Payoneer unexpectedly closed my account without any explanation.

Their customer support is limited to chat and email, making it nearly impossible to get timely assistance. I submitted all the required documents, yet I still have not received any clarity on why my account was closed or how to access my funds.

I worked incredibly hard to earn that money, and after waiting so long to be paid by Walmart, I found myself in a tough spot, owing money to my suppliers and credit card companies. When I reached out to Payoneer for help and guidance on withdrawing the funds from my closed account, I received no assistance whatsoever.

What kind of company operates like this? It feels like they don’t care about their customers at all. How can they close my account while still holding my funds? After enduring such a long wait to get paid by Walmart, Payoneer is now making it nearly impossible for me to access the money that is rightfully mine.

This experience has been incredibly frustrating and disappointing. I am now in a difficult position, needing to withdraw this money to pay my suppliers. Payoneer's lack of communication and support is unjust and unacceptable. I would not recommend Payoneer to anyone needing reliable access to their funds. Review collected by and hosted on G2.com.

What problems is Payoneer solving and how is that benefiting you?

Payoneer's lack of communication and support is unjust and unacceptable. I would not recommend Payoneer to anyone in need of reliable access to their funds Review collected by and hosted on G2.com.

Maksym B.
MB
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Payoneer?

Considering the situation where they steal money from customers there are no pros in using this service Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

My balance was disabled with over $34,000 on it. I did not get any reason or deadline for the return of my funds from customer support.

I also did not violate any laws or rules and conducted my business activity following all necessary procedures and rules. Nevertheless, Payoneer blocked me, basically took my funds and refuses to tell me when they will return my money or what I should provide to speed up the process.

Payoneer is the worst, most stressful experience I have ever had, and I sincerely hope that the SEC will prosecute this fraudulent company. Maybe they will learn a lesson and stop committing fraud and illegal activities against their customers. Review collected by and hosted on G2.com.

What problems is Payoneer solving and how is that benefiting you?

None, they stole my $34 000 and refused to give them back Review collected by and hosted on G2.com.

Roseann S.
RS
Telecomunications Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Payoneer?

Payoneer is the safest platform to receive my payments since I work a freelancer, it is safe and gives me the options of acquiring a physical card, it has a great customer service team, it is a safe and reliable company. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

It work successfully, there is nothing I don't like about this platform. Review collected by and hosted on G2.com.

What problems is Payoneer solving and how is that benefiting you?

It allows me to receive and send money easily and safely. Review collected by and hosted on G2.com.

Rakesh M.
RM
Director Of Photography
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Payoneer?

So far, I haven't found any up sides to Payoneer. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

I am trying to get a payment through Payoneer, and so far the experience has been terrible. I tried to withdraw to my bank, and discovered that the withdrawal was to an old account that has been closed. With competent payment processors, that transaction would have failed and rolled back immediately. Payoneer however thinks that the transfer succeeeded and wants me to wait for two full weeks to get my paycheck.

I end up with customer service reps who don't seem to understand the difference between a bank and a bank account, or that a tansfer to an account that does not exist can't work, yet they tell me to ask my bank to reject the transfer... which my bank has not of course seen, since the account is not valid.

The customer service is poorly trained and Payoneer clearly does not care about its customers. Review collected by and hosted on G2.com.

What problems is Payoneer solving and how is that benefiting you?

Payoneeer is creating more problems than it's solving. I'm not able to get problems resolved in a timely manner, and Payoneer ends up wasting a lot of my time while trying to get the issue resolved. Review collected by and hosted on G2.com.

Dan R.
DR
Operations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Payoneer?

I was able to pay for my subscriptions and employees. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

They are holding my money without any feedback for a month now. I cannot withdraw or transfer money. Looks to me its like a scam. They hold money from clients without telling them whats going on. It doesnt matter how much it effect their business.

No point of the customer support because they dont know whats happening internally. They will just say some scripted messages everytime. If you are running a business i wouldnt recommand this platform at this point. Im not able to withdraw money. I do not want to add bad reviews like this but they made do this with bad customer support and stealing my money. To check a account it doesnt take a month. If you are running a business do not use this. Review collected by and hosted on G2.com.

What problems is Payoneer solving and how is that benefiting you?

nothing Review collected by and hosted on G2.com.

MN
Case Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Payoneer?

It is easy to use. The phone app is fantastic Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

Payonner asked me to make a big deposite beforehand in order to withdraw my funds. That made my case even more complicated Review collected by and hosted on G2.com.

What problems is Payoneer solving and how is that benefiting you?

It help me to work from home and get paid Review collected by and hosted on G2.com.

Luciana S.
LS
Interpreter
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Payoneer?

It's amazing to receive payments from anywhere and send them to any bank of your convenience, it works fast and it's trustable Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

The fees are to expensive, it limits you to one withdrawal option per currency Review collected by and hosted on G2.com.

What problems is Payoneer solving and how is that benefiting you?

With Payoneer I can receive international payments anytime from anywhere in the world, it's a great software for remote work, opening a lot of doors. Review collected by and hosted on G2.com.

Fredy J.
FJ
Commerce Lead Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Payoneer?

I love Payoneer's ease of use and its global reach. It's streamlined my freelance finances, allowing me to receive payments from clients worldwide and withdraw funds conveniently to my local bank account. The competitive fees and reliable service have made it a valuable tool for my business. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

Nothing for now, evrithing has been great. Review collected by and hosted on G2.com.

What problems is Payoneer solving and how is that benefiting you?

Payoneer simplifies international payments, making it easy to receive funds from clients worldwide. This has streamlined my finances, reduced hassle, and allowed me to focus on my work. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Payoneer?

Ease of Use. The platform is user-friendly, with intuitive navigation for managing transactions and accessing funds. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

Fees. While Payoneer is competitive, its fees for currency conversion, withdrawal, and inactivity can add up Review collected by and hosted on G2.com.

What problems is Payoneer solving and how is that benefiting you?

Access to Funds and Currency Conversion Review collected by and hosted on G2.com.