Video Reviews
An excellent source for security emails
400 Paubox Reviews
Overall Review Sentiment for Paubox
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Paubox helps keep our communications safe and HIPAA compliant. As a medical facility, patient privacy is our top priority. Paubox makes sending encrypted messages to our patients and partners easy, without a second thought. The system's flawless integration into our workflow and great customer service made the setup effortless. The price point was reasonable and well worth the time it has saved for staff. I highly recommend Paubox for any organization looking for a hassle-free solution for their email encryption needs. Review collected by and hosted on G2.com.
It's so easy, that I have to show staff the test email to my personal email address to prove the email going out has been encrypted. Review collected by and hosted on G2.com.
I like that I don't have to change anything I have been doing and now all my emails are HIPAA compliant. Such a relief. Plus no pain in the butt wierd log ins to make the messages encrypted. I have been looking for a seamless solution for 2 years to this problem and am relieved to have found Paubox. Review collected by and hosted on G2.com.
It's a little pricey, but the big discount on the first year made me willing to try it and I'll probably continue to use it even after I have to pay full price next year. Review collected by and hosted on G2.com.
My favorite part about Paubox is how seamless it integrates with email. I don't have to think about marking an email as encrrypted, and clients don't need to take extra steps to view emails and/or attachments. I've also been very impressed with Paubox's customer service. I've always gotten fast responses, answers to my questions, and appreciated that they help you set things up. Review collected by and hosted on G2.com.
Honestly, I don't know if there is anything that I dislike about Paubox. Some people may think that it costs too much, particulalry because it's an add-on service to an already paid email account, but the convience and service make it worth it. Plus, it's easy to reduce your renewal amount if you get referrals and add the Paubox badge to your website. Review collected by and hosted on G2.com.
Paubox is unbelievably simple to "use." It just works. And that's what we wanted. Kenzie was tremendously helpful in identifying our pain points and explaining how Paubox would resolve them. Review collected by and hosted on G2.com.
The setup was a bit hairy because our domain was through Google Workspace and the setup tech wasn't able to figure that out on his own. Other than that, there is really no downside to the service itself. Review collected by and hosted on G2.com.
I love the security of not having to worry about using email with my clients - at an affordable price for a single practitioner AND they have great responsive customer service. Review collected by and hosted on G2.com.
I have not run into any problems with my account. I was a little anxious about the set up but the staff walked me through it so in the end it was not difficult. Review collected by and hosted on G2.com.
I love that Paubox integrates with my gmail seamlessly and does not require my clients to sign in to access their secure email. It was so easy to set up and customer support was easy to work with. I can rest easy knowing that any time I send or receive an email, Paubox takes care of encrypting the information so I am protected and my clients' information is secure. When I ran into one small issue, it was only a short wait to get on a call with a real person who walked me through how to fix the issue step by step. Review collected by and hosted on G2.com.
I honestly have not had any issues with Paubox. I can recommend them 100% after over a year of use. Review collected by and hosted on G2.com.
As a solo medical practice, I don't have an in-house IT Department and really appreciated how easy it was to integrate Paubox into our operations to provide HIPAA-compliant email. Knowing that Paubox has HITRUST CSF certification and maintains it through their commitment to regulatory compliance allows me to trust them as a vital part of risk management. Given the ever-increasing complexity of cybersecurity regulations, I am so happy with how easy it is for my staff to use Paubox everyday to communicate with our patients who are not themselves tech-savvy. I also like their weekly updates emailed to me about industry concerns, security trends, and related topics. I enthusiastically recommend Paubox to businesses who want top-quality and easy-to-use email encryption. Lastly, the special touch that shows this company cares about their clients (and what I love about Paubox) is the "I heart (your name)" on the Administrator dashboard -- it makes me smile every time I log in! Review collected by and hosted on G2.com.
I have no complaints about using Paubox. Review collected by and hosted on G2.com.
Paubox is seamlessly integrated into our email inbox and easy to use for both us and our clients. Review collected by and hosted on G2.com.
Every product has its downsides, but we've always found the support team to be really receptive to our feedback and questions. Review collected by and hosted on G2.com.
The ease of clients not having to log into a portal and the ability to keep all information confidential. Review collected by and hosted on G2.com.
The only downside would be that Paubox forms do not send PDF versions of the intake forms in its entirety. It misses some questions and is not as printer friendly. Review collected by and hosted on G2.com.
