NeoCertified Secure Email Reviews & Product Details

NeoCertified has an outlook plug-in that makes it very easy to use. In addition, they also have a web-based portal I use when I have a file too large to send through the email system. I find myself using their web portal more often than not as I send a lot of large files. Review collected by and hosted on G2.com.

I have not experienced a single downside to using NeoCertified. They have plenty of storage room for the emails I send securly. They also retain those emails for a good length of time. Review collected by and hosted on G2.com.

I have used this company for 7 years as my secure e-mail. This company makes it very easy to send confidential information. I love the fact the system lets me know when my e-mail has been opened and when the response comes back. Review collected by and hosted on G2.com.

I can't say there is anything I dislike. Review collected by and hosted on G2.com.

Really easy to use. Integrates into Gmail. Has been very useful for submitting secure documents for our employees and clients. Review collected by and hosted on G2.com.

Not much, the service is great! The user interface could be updated. Review collected by and hosted on G2.com.

The ability to use the plugin with Microsoft Outlook makes it seamless. Review collected by and hosted on G2.com.

Sometimes the plug in will be disabled by outlook. Review collected by and hosted on G2.com.

The plug in to use with Microsoft Outlook is very useful. Review collected by and hosted on G2.com.

It's not mobile device friendly (Specifically IPhone/IPad) for people who don't have a NeoCertified account. Review collected by and hosted on G2.com.

Integration with Microsoft Outlook is easy to set up and use. We can click a Receive NeoCertified and all secure emails are uploaded onto our Outlook platform. If we want to send an email through the secure platform, we compose the email in Outlook and click Send NeoCertified. We know our emails are encrypted and our members information remains protected.

Recipients of Neocertified emails can easily set up a passcode to open secure emails.

Recipients can respond to our Neocertified emails with a secure link as well. Review collected by and hosted on G2.com.

NeoCertified secure email is exactly what we need. However, We do have to periodically go on the neo-certified site to erase old messages for storage purposes. Some recipients have expressed inability to change passcodes and/or access the encrypted message Review collected by and hosted on G2.com.

NeoCertified has been an excellent choice for our clients who need to send encrypted communications. The Outlook plugin makes sending and receiving secure email super-simple and the ability to be notified when your messages have been opened makes tracking the conversation easy. Review collected by and hosted on G2.com.

The web portal has a "dated" look and feel, although we were recently notified it's getting a modern facelift shortly. Review collected by and hosted on G2.com.

I have been using NeoCertified now for about two years. I am happy to report that I have had no breaches relative to the very confidential and personal information that I must transmit over the airways. As an attorney, I had the opportunity to be the recipient of many confidential transmissions from third parties who were utilizing other services. In that time, and up until this date, I have be very frustrated with other secure servicers that I have had to use. The frustration ranges from an inability to log on to an inability to attach large files.

Just so you know that my issues are not unique to me, I have without solicitation, been told countless times how easy my service with NeoCertified was to use. I also hear from my colleagues about their issues with other service companies.

While I have not needed to contact the staff at NeoCertified very often, I can tell you that when I do, I have always received clear and concise help from very cordial individuals. On top of that, it is most affordable.

I just do not have any complaints about them and that is why I keep renewing my account with them. Review collected by and hosted on G2.com.

The only problem that I have had is with the add-0n feature to my outlook mail turning off from time to time. I am not sure if that is a problem with this program or with Outlook. Regardless, it is easy to fix. Review collected by and hosted on G2.com.

Straight-forward email encryption platform to securely transmit sensitive data and top-notch customer support that responds quickly, effectively, and with a personal touch. Review collected by and hosted on G2.com.

Only that the Gmail add-on still requires you to jump out to a pop-up window when composing or reading messages. It would be nice if the integration was inside the Gmail interface. Review collected by and hosted on G2.com.

Neo Certified is a fast and simple way to send personal information in a secure email. The site is also HIPPA Compliant, so we can send critical information directly to the patient. You are also notified when an email is opened, so you know that your message has been received. Review collected by and hosted on G2.com.

It does take a few extra steps to open the email, seems like older individuals have trouble with getting access to their email. Review collected by and hosted on G2.com.