Parallel Reviews & Product Details

it is quite easy to use

adjustable according to needs

even allows interconnections between other software that you already use in your organization

it is the perfect tool for organizational structuring and processing of your customer documents in business Review collected by and hosted on G2.com.

notifications in the event of non-compliant parts to the customer are often quite long Review collected by and hosted on G2.com.

Parallel's user interface is simple and easy to understand, making it easy for our team to adapt for both legal teams and the end client. We have experienced a significant improvement in our client relationships thanks to Parallel's ability to centralise key information and improve communication.

It has enabled us to track client interactions more efficiently, saving us approximately 30-40% on client communications.

The team and customer support is terrific. The tool can be ready to use in less than a week. Review collected by and hosted on G2.com.

We are still awaiting some key features that we feel are necessary to fully optimise our processes, however, the team is very receptive to feedback and several implementations have been made almost on demand. Review collected by and hosted on G2.com.

- Native integrations with electronic signature takes multiple steps from sending a contract

- Makes it really easy to collect multiple types of data, and keeping the data collected right where i need to use it, which is in document generation

-A lot of customization options for each field type including logic rules and conditional visibility

- It takes some time to setup, but in theory is possible to set a workflow that fits multiple types of contracts, so your document generation is easier and no more mistakes, all you need to do is fill up the form and the document will populate the right info in the right places.

- I love that you can attach documents that will append to the generated document for signature, so i find it useful to attach the original quote, taking a lot of work from the manual contract generation.

Easy to use, drag and drop form creator. The forms are beautiful and professional looking, you can share a link to it, and it will validate the signatory

Keep all your contracts in the same place, possibility to set alerts on expirations and other important dates Review collected by and hosted on G2.com.

Maybe having some extra field types would be nice, for example repeated field sets, or possibility to linking templates. Review collected by and hosted on G2.com.

It is a tool that continues to evolve and offer improvements that make day-to-day life increasingly easier by providing a simple and intuitive platform. Additionally, it allows us to quickly see the status of each document and track the progress of each client. Review collected by and hosted on G2.com.

We need to be able to extract more data to help us maintain internal control, but we know that Parallel is already working on it, which reassures us. Review collected by and hosted on G2.com.

Personally, as a marketing manager in the real estate sector, I am very satisfied and very surprised with Parallel, as it has changed our way of working 100%. Thanks to the use we make of the tool, we are much more digital and agile in terms of internal and external processes. Communication with the client has improved greatly. What I like most is that it is a very intuitive software and, in addition, any suggestion for improvement that we convey to Parallel, they evaluate and implement. They innovate and improve the product constantly. I believe that both small and medium-sized companies can easily benefit from the use of Parallel, as it is a tech-friendly way that will easily lead our organization to a better scenario. Review collected by and hosted on G2.com.

I have no complaints at the moment. I am very happy with the tool. Review collected by and hosted on G2.com.

It is simple, intuitive, and greatly streamlines processes. Above all, it saves you time, something that is not abundant nowadays. All my processes are organized and centralized on the platform, where I can easily see how they progress and where I can also communicate with colleagues who collaborate with me and my clients. I have truly noticed that I no longer have to spend so much time on email. Additionally, since it is so easy to use, my clients are also happy and I manage to get the information I need much faster. Review collected by and hosted on G2.com.

We would like to be able to obtain more data to have greater control over the efficiency of the process (e.g., response time, requests per employee), but the Parallel team is already working on it. Review collected by and hosted on G2.com.

Parallel is simple to use, and focuses the typical legal doc and process steps that used to take countless hours. I was always concerned that our business was missing critical compliance steps with new employees ... not anymore. Review collected by and hosted on G2.com.

There's not a lot to dislike. Occasionally my page stalled (though this might have been my local connection); even still the work had auto saved so nothing was lost. Review collected by and hosted on G2.com.

Onboarding clients is super easy and effective. It reduces the risk of sending information through emails that go to junk mail. Clients have all the information required at their finger tips and they love the efficiency. People want the easiest way. Zoom allows you to meet without leaving home and clients are now used to those solutions. So being able to finish and sign documents go hand in hand with the new way people are doing business post covid Review collected by and hosted on G2.com.

Parallel branding does appear in some places which some people may see as a problem but compared to what they offer it may not be a deal breaker and they do have options to remove the branding. Review collected by and hosted on G2.com.

Parallel allowed us to create a highly customizable platform to streamline the onboarding process of our clients. We collect sensitive information that is often a concern for some individuals and businesses. In the past we sent fillable PDF files or forms to fill out, and there were always issues getting the correct and complete data. Review collected by and hosted on G2.com.

We do not have any deal breakers with using Parallel. We hope Parallel will allow more customization to emails and webpage (link) that we send our clients to onboard. Review collected by and hosted on G2.com.

The platform has allowed us to digitize the entire client on-boarding process, ensuring that no errors are made in the information request while minimizing friction in the request. With Parallel, we manage to perform the KYC of clients in less time, in a more structured way, and with lower internal management costs. Most importantly, there is no margin for error in the process. Review collected by and hosted on G2.com.

The solution is very good but sometimes it is not ideal for older clients who are not very tech-savvy. Review collected by and hosted on G2.com.