Paradox Pros and Cons

The implementation and customer service is very efficient and accessible. You will not only get a Customer Success Manager to help you with every step during your implementation phase but your issues will also likely be resolved within the same day. Parados has been very time-saving and cuts down on back-and-forth communication between job candidates and recruiters. Review collected by and hosted on G2.com.

I feel it has been extremely helpful! I notice that a recruiter could rely too much on the tech and lose the personal touch that true recruiting takes. It has been quite the learning experience and I believe we have grown a lot since implementation. Review collected by and hosted on G2.com.

What I like most about Paradox is that it really saves time. I am no longer having to manuelly contact applicants or filter through them to find the ones that fit our needs. Review collected by and hosted on G2.com.

Could be slightly more user friendly. However, I will say that once you figure it out, it gets easier. Review collected by and hosted on G2.com.

The use of Paradox and the virtual recruiter Olivia has increased my interview rate, safed an enormous amount of time and drastically shortened my days from apply to offer Review collected by and hosted on G2.com.

Its a prety robust software package but if I was to suggest 1 improvement it would be the availability of canned reports like applicates received within a time frame, same for interviews conducted and offers made. Currently you must run an a big report and either manuall de-select items or create a spreadsheet and remove items Review collected by and hosted on G2.com.

Simple set-up, great initial and on-going support from Paradox representative, tailored functions to meet specific recruitment needs, straightforward applicant engaement process Review collected by and hosted on G2.com.

No-call, no-show rate, AI doesn't respond appropriately (yet!) to all questions and responses from applicants, some functions/stages are redundant Review collected by and hosted on G2.com.

At this point, we are utilizing almost every Paradox product offering available, and we continue to push them to innovate at pace with our business. The best part is that they deliver! They are by far the most innovative, adaptive, and responsive vendor we have worked with - focusing on building great technology that solves our business problems of today and tomorrow, rather than trying to sell us software. Their customer success teams are the best in the business and the product teams have fantastic vision, building clean, simple solutions that create frictionless (and fun) candidate and recruiter experiences. Review collected by and hosted on G2.com.

I believe that the full potential of Paradox is most accessible when using their native products and systems - rather than integrating with an ATS or CRM. While they have an incredibly talented integrations team that supports standard and custom integrations, I believe that companies that make the transformational leap from traditional HR tech to a Paradox-centric experience will reap the most benefit. Review collected by and hosted on G2.com.

The automated system allows candidates to get responses FAST! The reminders to the interviews helps more applicants show up! Review collected by and hosted on G2.com.

The reports can be a little complicated to read at times. But the team has worked with us to explain and customize. Review collected by and hosted on G2.com.

I like it all. From the AI working to being able to step in when needed. Adjustments to interview types and set locations. a managable calendar Review collected by and hosted on G2.com.

no color coordination between locations to easily see which interview goes with which office(partial reason more of our office havent been added). Clicking each applicant from the calendar opening up a whole new web tab. constantly having to close tabs can be annoying. not a game changer just annoying Review collected by and hosted on G2.com.

The most helpful is the automation with Olivia. I appreciate how quick paradox can respond to any issue that may arise. Lots of excellent open communication between us. Review collected by and hosted on G2.com.

We mentioned this on the call but main dislike would be testing not being handled on Paradox's side before sending over to our end. A lot of back and forth could be removed if paradox completed testing on any resolution to an issue before letting us know it has been fixed. Review collected by and hosted on G2.com.

The customer service that the Paradox team provides is great. Review collected by and hosted on G2.com.

It took a bit longer then I would have liked to get things organized and on a smooth operation. Review collected by and hosted on G2.com.

Maddi our support system has been amazing. She is very responsive and quick to update and correct things that are brought to her attention. Review collected by and hosted on G2.com.

Rocky integration but we are in a great place now Review collected by and hosted on G2.com.