Top Rated Paradox Alternatives
• Paradox exceeded my expectations wildly in all ways. As a corporate practitioner who owned the buying decision for a massive global quick-service restaurant, I selected Paradox because of the passion, innovative vision, and sheer brilliance of the founder. Without question, I believed that the Paradox team could do what many might think is impossible, and bring to life more than I had set out to do. Upon hearing more about what was on their product roadmap, I was inspired and knew that this is what we needed to do in order to not only catch up from our ineffective, antiquated tools and counter-intuitive clunky recruiting and onboarding processes but to leapfrog ahead of the pack for an undeniable competitive advantage. Within six months of our initial discussion, a robust prototype was live and in test within a hundred or so company-owned restaurants. What became obvious as we listened to the hiring managers in the pilot was that we were just scratching the surface on the art of the possible. As a result, we iterated and expanded the solution to go far beyond that of an offer to include automated onboarding (tax forms, pay card/direct deposit info, uniform size, and WOTC). The enthusiasm in the field and across the franchisee population was electric and the demand grew to the point that we had hundreds of franchisees and their thousands of restaurants on our pilot waitlist. Within a year of our initial “what if” conversation, the solution is in approximately 10,000 locations.
• Some tech companies may shy away from a franchised organization due to the complexity and the decentralization. Paradox was tasked with meeting the high level of scrutiny from a Fortune 100 (legal, security, IT, etc) as well as connecting and building trusted business relationships with small and mid-sized business owners across the country, carrying paper and providing training and customer support.
• This was an incredibly collaborative process to tailor solutions to meet use cases. The solutions team truly did shepherd through a discovery process and developed a solution with simplicity and end-user experience top of mind. This was not a product pitch and a yes or no buying decision.
• I learned a lot along the way about how to approach – what is configuration vs development, as the team walked me through how best to approach to get quick wins and reliability without a tedious and time-consuming solution that brought unnecessary complexity and little to no lift in experience or impact.
• The experience with the solutions team not only broadened and deepened my understanding of tech and its power, but also modeled true agility as we iterated, and engaged end users for input and refinement.
• Never felt “sold” or “account managed” – the sales team understands TA and recruiting as well as technology. The tech team knows TA and recruiting, and provides incredible customer service and in fact piqued my interest in broader offerings.
• Paradox was recognized by Human Resource Executive as one of the Best HR Products of 2019 for their AI Recruiting Platform Olivia Hire for Restaurant and Retail. Paradox is also celebrated by the thousands of hiring managers across the country for giving them back hours of time each week, helping them staff their restaurants, reduce their stress, not to mention reduce time to hire from weeks to just a few days. Review collected by and hosted on G2.com.
I wouldn't say dislike, rather a watch out or opportunity to improve upon. As Paradox grows to meet demand and matures as an organization, it is important to keep in mind that some of the very large, matrixed companies are not as agile or comfortable with innovation and testing as they may claim to be and require the reassurance of a more traditional project management approach. That said, don’t change and risk the very things that make your products and client solutions so impactful. It’s more of a “meet the clients where they are and bring them along with you” with the goal being that your organizational DNA and culture rubs off on the corporate HRIS and TA departments. Continue to engage, build partnerships, and steer your internal champions on how to navigate the swirl sharing what you know to be proven best bets around change management. Review collected by and hosted on G2.com.
38 out of 39 Total Reviews for Paradox
Overall Review Sentiment for Paradox
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The implementation and customer service is very efficient and accessible. You will not only get a Customer Success Manager to help you with every step during your implementation phase but your issues will also likely be resolved within the same day. Parados has been very time-saving and cuts down on back-and-forth communication between job candidates and recruiters. Review collected by and hosted on G2.com.
I feel it has been extremely helpful! I notice that a recruiter could rely too much on the tech and lose the personal touch that true recruiting takes. It has been quite the learning experience and I believe we have grown a lot since implementation. Review collected by and hosted on G2.com.
What I like most about Paradox is that it really saves time. I am no longer having to manuelly contact applicants or filter through them to find the ones that fit our needs. Review collected by and hosted on G2.com.
Could be slightly more user friendly. However, I will say that once you figure it out, it gets easier. Review collected by and hosted on G2.com.
The use of Paradox and the virtual recruiter Olivia has increased my interview rate, safed an enormous amount of time and drastically shortened my days from apply to offer Review collected by and hosted on G2.com.
Its a prety robust software package but if I was to suggest 1 improvement it would be the availability of canned reports like applicates received within a time frame, same for interviews conducted and offers made. Currently you must run an a big report and either manuall de-select items or create a spreadsheet and remove items Review collected by and hosted on G2.com.
Simple set-up, great initial and on-going support from Paradox representative, tailored functions to meet specific recruitment needs, straightforward applicant engaement process Review collected by and hosted on G2.com.
No-call, no-show rate, AI doesn't respond appropriately (yet!) to all questions and responses from applicants, some functions/stages are redundant Review collected by and hosted on G2.com.
At this point, we are utilizing almost every Paradox product offering available, and we continue to push them to innovate at pace with our business. The best part is that they deliver! They are by far the most innovative, adaptive, and responsive vendor we have worked with - focusing on building great technology that solves our business problems of today and tomorrow, rather than trying to sell us software. Their customer success teams are the best in the business and the product teams have fantastic vision, building clean, simple solutions that create frictionless (and fun) candidate and recruiter experiences. Review collected by and hosted on G2.com.
I believe that the full potential of Paradox is most accessible when using their native products and systems - rather than integrating with an ATS or CRM. While they have an incredibly talented integrations team that supports standard and custom integrations, I believe that companies that make the transformational leap from traditional HR tech to a Paradox-centric experience will reap the most benefit. Review collected by and hosted on G2.com.
The automated system allows candidates to get responses FAST! The reminders to the interviews helps more applicants show up! Review collected by and hosted on G2.com.
The reports can be a little complicated to read at times. But the team has worked with us to explain and customize. Review collected by and hosted on G2.com.
I like it all. From the AI working to being able to step in when needed. Adjustments to interview types and set locations. a managable calendar Review collected by and hosted on G2.com.
no color coordination between locations to easily see which interview goes with which office(partial reason more of our office havent been added). Clicking each applicant from the calendar opening up a whole new web tab. constantly having to close tabs can be annoying. not a game changer just annoying Review collected by and hosted on G2.com.
The most helpful is the automation with Olivia. I appreciate how quick paradox can respond to any issue that may arise. Lots of excellent open communication between us. Review collected by and hosted on G2.com.
We mentioned this on the call but main dislike would be testing not being handled on Paradox's side before sending over to our end. A lot of back and forth could be removed if paradox completed testing on any resolution to an issue before letting us know it has been fixed. Review collected by and hosted on G2.com.
The customer service that the Paradox team provides is great. Review collected by and hosted on G2.com.
It took a bit longer then I would have liked to get things organized and on a smooth operation. Review collected by and hosted on G2.com.
Maddi our support system has been amazing. She is very responsive and quick to update and correct things that are brought to her attention. Review collected by and hosted on G2.com.
Rocky integration but we are in a great place now Review collected by and hosted on G2.com.
