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PandaDoc Reviews & Product Details - Page 3

PandaDoc Overview

What is PandaDoc?

PandaDoc empowers more than 50,000 customers to create, manage, e-Sign, and notarize all their documents with ease. We provide a digitized and centralized workflow platform that minimizes inefficiencies, which can lead to gains in productivity. Thanks to PandaDoc, you can focus on the important tasks at hand, rather than being bogged down with time-consuming busywork. For more information, including pricing and product features, visit us at www.pandadoc.com.

PandaDoc Details
Product Website
Languages Supported
German, English, French, Dutch, Polish, Spanish, Swedish
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Product Description

PandaDoc is an app that lets you build, track, and sign your docs all in one place. Automate your workflow, discover what sells with built-in analytics, and get legally binding signatures in minutes.

How do you position yourself against your competitors?

What sets PandaDoc apart are two things our customers crave in abundance: peace of mind and simplicity. We provide 24/7/365 live customer support, no hidden fees and no cap on the amount of documents you send annually. PandaDoc also offers you the choice of 750+ customizable drag & drop templates, seamless CRM integrations and security measures that set the industry standard.


Seller Details
Seller
PandaDoc
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@pandadoc
18,970 Twitter followers
LinkedIn® Page
www.linkedin.com
782 employees on LinkedIn®
Description

PandaDoc is an app that helps to create, deliver and negotiate proposals quickly.


YZ
Overview Provided by:
Director of Demand Generation @ PandaDoc

Recent PandaDoc Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Simple to use, and does everything it should very well"
Very easy to create your own templates and a seamless implementation to our central customer hub. Customer support has been very good, although we ...
Verified User
G
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"A simple and Efficient Document Management Tool"
It's easy to use with a clean drag and drop interface that simplifies document creation. It integrates well with CRMs like salesforce enhance workf...
OG
Omar G.Mid-Market (51-1000 emp.)
4.5 out of 5
"Good product, fast and reliable"
Reports us about contracts being reviewed in a timely manner, we can clasify the signed documents, I use it almost daily to send contracts to new c...

PandaDoc Media

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Video Reviews

2,763 PandaDoc Reviews

4.7 out of 5
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2,763 PandaDoc Reviews
4.7 out of 5
2,763 PandaDoc Reviews
4.7 out of 5

PandaDoc Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PandaDocQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SA
Director of Sales and Marketing
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

We've been using PandaDoc literally hourly in our company since 2017, and it has completely transformed the way we handle proposals. Before PandaDoc, we were stuck building proposals in Excel and Word, which was time-consuming and lacked a professional touch. With PandaDoc, we've been able to fully brand our proposals, customize them to our liking, and present a much more polished and professional experience to our clients.

The efficiency boost it has brought to our sales team and company as a whole is measurable. It's streamlined our workflow, saving us valuable time while enhancing the professionalism of our documents. Just recently, a local company reached out while deciding between PandaDoc and Adobe/Docusign. Since we had already sent them proposals through PandaDoc, they wanted to hear about our experience. I could only give positive feedback, and after that conversation, they chose to move forward with PandaDoc.

We have no plans to switch anytime soon because it has been an outstanding addition to our company. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

If I had one piece of feedback, it would be the addition of Dark Mode, which I know many users (myself included) would benefit from daily. Other than that, PandaDoc has been a game-changer, and I highly recommend it to any business looking to streamline and elevate their proposal process. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Before using PandaDoc, our team was stuck building proposals in Excel and Word, which was not only time-consuming but also lacked the professional polish we wanted to present to clients. We needed a solution that could streamline the process, allow for full branding and customization, and ultimately make our proposals stand out. PandaDoc delivered exactly that. Since implementing it, the efficiency gains have been quantifiable—our sales team moves faster, our documents are more professional, and the entire process feels seamless.

Beyond just saving time, PandaDoc has elevated how we interact with clients. The ability to create branded, visually appealing, and interactive proposals has made a noticeable difference in how our company is perceived. In fact, a local business recently reached out while deciding between PandaDoc and Adobe/Docusign. After receiving proposals from us through PandaDoc, they wanted to know our experience. I could only give positive feedback, and that conversation was enough to help them make the switch.

At this point, I can’t imagine going back to the old way of doing things. PandaDoc has been a game-changer for us, and we have no plans to switch. If I had one request, it would be the addition of Dark Mode, which I know many users (myself included) would benefit from daily. Other than that, it’s been one of the best tools we’ve added to our company, and I’d highly recommend it to any business looking to streamline and elevate their proposal process. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about PandaDoc?

PandaDoc is extremely helpful in the field of Human Resources. When sending an offer letter, I can easily upload our template and input specific details in real time. From there, I can send the offer letter directly to our candidate for review and signature. Additionally. you can create an order for sginatures- this allows me to request a signature from the hiring manager first prior to the candiate viewing. The process takes me no longer than 5 minutes due to the easy features! Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

Sometime, PandaDoc offers to input signature fields based on where they think they would go. This can be inaccurate, so I always manually input the fields I want myself. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Rather than sending important documents through email for signatures (a process where the recipient has to download/print the document, sign it, then scan it to send back electronically), PandaDoc allows me to send a document to the recipient and get real time updates on how many times the recipient has viewed it (when) and eases the process of them sending it back. Additionally, this helps ensure data integrity as the document is sent directly to the intended recipient. Once complete, the time signed and location of the recipient is noted on the last page. Review collected by and hosted on G2.com.

GS
Security assessment engineer
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about PandaDoc?

Primary mode of operation of my work is online which is hugely powered by the seamless service agreement with crafted rules of engagement and other necessery deliverables crafted using pandadoc in minutes and shared with my program owner enables risk free onboarding of my pentesting projects. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

Payment integrations can have some more clients like wise, payoneer, will be helpful Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

It is helpfuly for me to share my service contract to the program owner of the project seamlessly and onboard within few minutes hugely benefits me. Review collected by and hosted on G2.com.

SR
Field Performance Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about PandaDoc?

I use PandaDoc everyday for work, I love that it tells me when clients open the document to sign, how many times they have opened and the exact time it's been signed. It is very easy to understand and navigate. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

I tried turning one of my documents into a template for future use, but it did not work, or I can't find where the template went. But other than that I love using Panda Doc! Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Easy e-sign for fast paced business. I have clients asking me for services same day they need it performed, and PandaDoc allows me to quickly get documents to them for signatures. Review collected by and hosted on G2.com.

BT
Channel Sales and Marketing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about PandaDoc?

I like how convenient it is to build out templates that I use often for my documents. I love how everything stays organized within PandaDoc, and how easy it is to use. I also love that you can see the status of your eSign documents, such as when they were sent, when they were viewed, and when they were signed. It's simple to use for both the user and the customer, which makes it a breeze to do business with. My company uses it as the platform to send out our customer agreements, and being able to quickly use my templates to send quotes to customers makes my customer service above average. We use PandaDoc for quotes, proposals, agreements, and additional customer orders. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

The only thing I dislike is that after you've sent an eSign document, that you cannot add additional people to the document unless you resend the entire document. This makes it a bit inconvenient if a customer or client asks for additional people to be added onto the document, and you have to go back in and resend to everyone. I did find a work around for this though - if forwarding is on in the document, you can simply tell the customer to forward to whoever else they would like on the document.

EDIT: They have fixed this and it is now very easy to add someone to a document after it has been sent! No qualms any longer! Review collected by and hosted on G2.com.

Recommendations to others considering PandaDoc:

I would highly recommend using PandaDoc as your platform for eSign documents, agreements, contracts, etc. It's a good, reliable platform, and is easy to use from all ends. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

I'm solving the problem of being disorganized, and using physical papers. I love the benefit of PandaDoc keeping my documents organized. They also integrate with Pipedrive, which is the CRM platform we use for all of our deals. So to be able to create a PandaDoc right within Pipedrive, and keeping my documents assigned to specific deals, it keeps everything nice and organized without any extra work. Review collected by and hosted on G2.com.

VO
Lead IT Recruiter
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about PandaDoc?

The Best thing about PandaDoc Ease of esignature the documents. It has number of features of preparing the Documents, workflow and secure storage. and for the PandaDoc customer support is having quick response. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

The Dislike features of PandaDoc is some time the frequency of use of larger documents will have performances issues and it will take time Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

It is best in Document Creation and Documents Tracking helping the eSignature for Documents. it benefits in saving the time and improves the work speed. Review collected by and hosted on G2.com.

SH
Sales Representative
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about PandaDoc?

The most relevant files I have received recently to sign are with this tool, and its use is very simple and fast. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

So far, I do not think I will have something to complain about, maybe I'll need to explore more. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Normally, customers in my company they sign property papers at the office, but when someone forgets to sign, we avoid wasting time and make the customer's life easier by sending them the files to sign where they are at. Review collected by and hosted on G2.com.

AS
Customer Success Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about PandaDoc?

I like how PandaDoc makes it easy to create, send, and sign documents in one place. The templates save time, and the tracking feature helps you know when someone views or signs your document. It also works well with tools like HubSpot Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

Can be flexible about pricing, apart from that nothing more to add Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

It makes work easier by organizing documents, reducing paperwork, and helping close deals faster. The automation and tracking save time and make things more efficient. Review collected by and hosted on G2.com.

AK
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about PandaDoc?

It's quite easy to use , customer support is available 24*7 and it include almost all the features which are required by a business. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

Though it offer free version but for using it's advanced feature such as integrations and workflow automation requires high costing plans. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Earlier sales team used to loose their contract with the client due to a prolong manual doc signing and other stuffs but now with e-sign one can get the deal closed very easily. Review collected by and hosted on G2.com.

PK
Tech Admin
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about PandaDoc?

Panda Doc posses highly user friendly interface and template. Its template are cope up with new generation aspirations and needs. It enhances my work office efficiency. My documents and e Signature on them are highly secure now. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

Panda Doc sometimes lags and does not sync with Google offered template and e Signature styles Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Panda Doc solving security issues , delayed generation and data science management of documents which consists e Signature. It reduces staff dependency and enhance outcome efficiency. Review collected by and hosted on G2.com.