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PandaDoc Pricing Reviews

(2)
Sara M.
SM
Mediator / Co-Owner
Small-Business (50 or fewer emp.)
"Best e-signature program around!"
What do you like best about PandaDoc?

Pandadoc is an excellent electronic signature platform. It offers a free option as well as a paid option, is easy to learn, convenient for the signer because of its accessibility and overall it is user-friendly. I use this service nearly every day.

If I have ever needed it, their customer support was responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

The only thing I dislike is that an email address is required for a signer. I would like to be able to use just a phone number in some instances. Review collected by and hosted on G2.com.

Marco S.
MS
IT-Administrator
Small-Business (50 or fewer emp.)
"Pandadoc's customer service is extremely poor"
What do you like best about PandaDoc?

The system is quite good, but the people behind it have messed it up in the meantime Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

Pandadoc's customer service is extremely poor, you constantly experience incompetent ticket ping pong - now, unfortunately, after a few years we also have to part with PandaDoc.

We are now being forced to switch from the Business tariff to the extremely expensive Enterprise tariff for a small add-on that was previously chargeable (Advanced Quotes), as the great experts have decided that they no longer want to offer this small add-on for individual bookings.

We are EXTREMELY DISAPPOINTED, unfortunately the service has deteriorated but as always the price has almost doubled. Sad. Review collected by and hosted on G2.com.

Response from Karah Blandford of PandaDoc

Hi Marco,

I'm so sorry to hear this has been your experience with PandaDoc! I completely understand how frustrating it would be to experience a price increase for our Advanced Quoting feature. Is there anything we can do to make this right and keep working with you?

If you are open to it, I'll do what I can to get the right people involved to see how we can make this right. Feel free to email me at karah.blandford@pandadoc.com and we can go from there.

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