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PandaDoc Reviews & Product Details

KP
Business Account Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

The price and the unlimited envelopes. The setup is also very user-friendly. I was used to setting up templates in DocuSign and it is set up almost the same way Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

Nothing really with the product. We have had some instances of down time but the tech support has been very supportive and will get back to you in a timely manner. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Solving the problem of us getting our contracts back quickly. Before PandaDoc my reps used a form that was embedded on our website it was difficult to find and also difficult to use. We get triple the contracts back now using PandaDoc Review collected by and hosted on G2.com.

PandaDoc Overview

What is PandaDoc?

PandaDoc empowers more than 50,000 customers to create, manage, e-Sign, and notarize all their documents with ease. We provide a digitized and centralized workflow platform that minimizes inefficiencies, which can lead to gains in productivity. Thanks to PandaDoc, you can focus on the important tasks at hand, rather than being bogged down with time-consuming busywork. For more information, including pricing and product features, visit us at www.pandadoc.com.

PandaDoc Details
Product Website
Languages Supported
German, English, French, Dutch, Polish, Spanish, Swedish
Show LessShow More
Product Description

PandaDoc is an app that lets you build, track, and sign your docs all in one place. Automate your workflow, discover what sells with built-in analytics, and get legally binding signatures in minutes.

How do you position yourself against your competitors?

What sets PandaDoc apart are two things our customers crave in abundance: peace of mind and simplicity. We provide 24/7/365 live customer support, no hidden fees and no cap on the amount of documents you send annually. PandaDoc also offers you the choice of 750+ customizable drag & drop templates, seamless CRM integrations and security measures that set the industry standard.


Seller Details
Seller
PandaDoc
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@pandadoc
18,926 Twitter followers
LinkedIn® Page
www.linkedin.com
782 employees on LinkedIn®
Description

PandaDoc is an app that helps to create, deliver and negotiate proposals quickly.


YZ
Overview Provided by:
Director of Demand Generation @ PandaDoc

Recent PandaDoc Reviews

PB
Phyllis B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Such a time saver!"
I love the ease of use. You setup a template and use it over and over. The autofill (variables) help you not miss any pertinent data. You can add c...
TH
Tracy H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Such a time saver!"
I love PandaDoc. Once it's all setup, which you do need to allocate some time to do, you can then produce high quality proposals within 20 minutes...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Makes Lawyer's Life Easier"
The templates and eSignature tools save a ton of time, keep everything looking professional, and help cut down on paper use too.

PandaDoc Media

PandaDoc Demo - Don't just engage, make it engaging
Stand out from the crowd with stunning, effective documents with custom-designed themes, templates, embedded rich media, and interactivity to give every document the opportunity to get noticed.
PandaDoc Demo - Faster docs. Faster deals.
Keep momentum…get your documents out the door fast to keep deals moving with automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.
PandaDoc Demo - Stay ahead by always knowing where you stand
Stop flying blind when creating forecasts. Picking which deals to include (or exclude) is easy when you can drill down to the deal level with proposals.
PandaDoc Demo - Seize the opportunities
Document analytics lets you see what’s really happening after you hit ‘send’ with real-time reporting on engagement and activity on your documents. This empowers your team to delight prospects with lightning-fast response times.
PandaDoc Demo - Momentum happens when your workflow works for you
Centralize communications, streamline collaboration, and make revisions in real-time in a single location.
PandaDoc Demo - Sooner signed, sooner closed
Reduce the length of your document cycle and give your recipients a better experience with legally binding eSignatures
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Video Reviews

2,815 PandaDoc Reviews

4.7 out of 5
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2,815 PandaDoc Reviews
4.7 out of 5
2,815 PandaDoc Reviews
4.7 out of 5

PandaDoc Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
MW
Director of Member Engagement
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

PandaDoc is consistently upgrading their product to make it more user friendly and intuitive. I appreciate the organization of the dashboard. When I do have questions, the help button and live helpdesk are very nice to have. The cost is the best out there, our company looks at other large e-signature companies every year ahead of our renewal and you can not beat the PandaDoc value.

We use PandaDoc everyday, multiple times per day and this tool creates a more productive work day for our sales team.

The implementation of PandaDoc was super easy, we had a dedicated team for training and follow up. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

The only thing I don't care for is when my client signs the system asks if they want to use PandDoc. I get it, they are looking for more business but it's a little confusing at times for the client.

Would like it if PandaDoc would integrate into Jonas Encore software system. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Creating a more efficient work flow for our sales teams Review collected by and hosted on G2.com.

CM
Human Resource Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

As a non-profit, we are constantly looking at how to make processes easier & more efficient. PandaDoc has helped with our New Hire Paperwork process tremendously. While we don't use PanadaDoc for any type of sales documents, we do send out numerous a day to new hires throughout the state. Tracking their progress, sending reminders, and downloading the forms is super easy. Plus you can set up a template, add contact info and hit Send! Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

I only have two true complaints..

1. Users are limited as to how many 'bulk-send' messages can be sent & there is no way to increase the amount besides paying per email.

2. Sometimes some of my recipients of documents claim they haven't received the email & when going into edit or add contact information for the person, it is difficult to navigate and resend. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

PandaDoc has greatly reduced the time my administrative staff have had to schedule to do New Hire Paperwork with job applicants. The PandaDoc packet is sent directly to the candidates & they complete it on their own time, allowing my staff to work on other projects and not be held up. Review collected by and hosted on G2.com.

DC
Marketing Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

My clients can sign documents from anywhere in the world

The receipt of the signature certificate that can prove the authenticity of the signatures

Easy integration with different tools. (hubspot for example)

The user-friendly interface

Many options fit all kinds of documents

Saving so much paper

Saving time spent on tracking signed documents and keeping a tight archive

Might be the best tool for digital documents on the market at this present moment Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

The option for bulk send - I wish there was a customized option to bulk send hundred of documents at the same time (for contract renewal periods)

Preview options on dash board

Even more broken-down dashboard

More time-saving reactivation feature for expired documents Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

PandaDoc has been proven useful especially when it comes to having a database for all the contracts we gather throught the year. It become very easy to track and find documents whenever we need them for a quick double check.

Digitalization reduced the cost of printed materials (ink, printing machines and of course paper) Review collected by and hosted on G2.com.

1B
Aligneer Staffer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about PandaDoc?

It's super easy to send, create and track your documents. Having one software for all of that is amazing and super helpful. It does not require any skills or anything, works for users who are not tech-savy.The analytics are very helpful aswell, it lets you see when someone opens a document. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

There's only one thing I really d islike which is that - some of the "advanced" features if you want to call it that - are locked behind higher price tier plans and they are very pricey. The features are not even that good but are useful to have for everyone who can't afford the higher tier plans. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Manual paperwork is very annoying to deal with, PandaDoc made it really simple for me to handle my paperwork. You can sign any document with their eSignature feature in literal seconds which is awesome. It keeps all your documents in one place, the workflow seems super neat and just easy to use. Review collected by and hosted on G2.com.

AJ
Trainee patent analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about PandaDoc?

I've been using PandaDoc for around 2-3 months now and I really appreciate how easy it makes the document generation and modification. The templates are straightforward to use, just select and modify, which has helped me to create professional-looking documents for my company quickly. The integration with other tools is also convenient, making it easy to manage workflows. Also, the tracking and analytics features are also useful, I can see when the client opened and engaged with my documents, which helps me to follow-up and work on feedbacks more effectively. I use the website version, which is implemented well. I use it regularly in my working hours all weekdays. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

One thing I found frustrating is the learning curve for the advance features. If some customization options in workflow could be more visible then it'll be better. Additionally, the platform sometime feels little slower, while the customer support replies to the mails within 1-2 days which is good. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

PandaDoc has increased my working efficiency. Before using it, creating and modifying documents took a lot of time, especially when I had to customize multiple documents based on client remarks . Now with these templates, it become so easy. Also the time saved in emails for feedbacks and corrections is also saved which is great. Review collected by and hosted on G2.com.

BM
President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

The platform is very easy to use with drag and drop features to build documents. When we send a document to a customer, PandaDoc provides statistics for how many times the document has been opened, how long they've been viewing it, etc. The documents can also be organized to keep track of everything. We utilize the program often to send many of the documents we use every day. The PandaDoc support team is typically very helpful. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

While the drag and drop features are nice, we would appreciate it if the documents/pages were more customizable (text, styling, etc.). Other applications can be integrated with PandaDoc but we were a bit confused with how to do so. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Most of our customers reside in other locations, so PandaDoc allows us to send customers important documents and get their signatures/input without having to meet face to face. Review collected by and hosted on G2.com.

LM
Member
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about PandaDoc?

Been using it in a professional environment for more than 1 year

The features are simply amazing-

The best part is the templates provided by PandaDoc which reduce a lot of workload for creating every new document from scratch.

Helps to work collaboratively with team members on a single document.

Makes quite easy to sign documents by following all legal rules.

Easily integrable with CRM applications like Salesforce. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

These are some areas which need a improvement-

Pricing- Its quite costly for a beginner to manage its own business.

Cloud based service so there is no offline functionality.

Limited Document Editing Functionality Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

PandaDoc has helped a lot in many cases -

Less time to create a new document - The premade templates cut down the document creation process from scratch.

Integration with other tools made easy.

Working with collaboration on a same document is quite easy through this. Review collected by and hosted on G2.com.

SS
Developmental Therapist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about PandaDoc?

I like that we can have parents sign documents in their home and also be able to send the documents through their email. I also like that we can edit documents and add dates and signatures to all documents as well before it is finalized. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

I do not like it when I am logged out of Panda docs and I lose my progress on a document that I was uploading or sending for a signature. I also do not like when I log out of Panda doc and a previous document is still visible even several days after I have sent or completed the transaction with the document. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

I am happy that Panda docs can now text documents to families who are not computer savé and cannot effectively access their email. Review collected by and hosted on G2.com.

TH
Web Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Incentivized Review
Rating Updated ()
What do you like best about PandaDoc?

I love PandaDoc. Once it's all setup, which you do need to allocate some time to do, you can then produce high quality proposals within 20 minutes (even less if you don't choose to customise one of the pages, which I like to do) You're then able to track views, see if someone signs, or know who to follow up. The support is excellent too. It's an outstanding tool and well worth the investment! I use it all the time. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

I would like to be able to track conversion rates Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Proposals used to take me 1-2 hours and then once agreed, I'd have to produce an engagement letter which they'd then sign. PandaDoc took away all that and I can cover off both in one go Review collected by and hosted on G2.com.

YB
Real Estate Investor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()
What do you like best about PandaDoc?

The signatures management and flow

Configuration of the fields to be filled by my investors along with field explanation

sending the finalized contract to all participants when the document is fully signed. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

as of today I still do not use the template which could probably save me time when I have mistakes in my original document.

in this case, I need to correct the document in its editor, upload it again and configure all fields again. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

No need to print contracts

No need to scan contracts

Repository of all my contracts

all my investors find it easy to work with so they do not need to print-sign-scan (or even worse use their iPhone to take pictures)

can be signed over the phone Review collected by and hosted on G2.com.