I like the fact that it allows clients to sign documents and contracts online on any device. So sometimes we have clients that come and they have their phones of course so they can just open the documents on their phones and sign right there. No need to sign up or subscribe to anything, is just simple and convenient both for us and for the client. I also like that we can put boxes and fields to be filled out by the signers. By this I'm referring to the the boxes where you can put initials for example, also the ones that says textified. Another thing that is practical is the signatures, the client doesn't have to manually sign anything, they can just click the box and Panda Doc will have a selection of signatures for them with their names. Review collected by and hosted on G2.com.
Generally speaking is a good system, if I would have to look into things or details I don't like that much it would be:
1. no phone support. There is not a number to call and that sometimes makes things difficult. You guys have a chat that is quite quick to response so things aren't that bad but it would be great if the people attending the chat could give you a call when further technical support is required.
2. Integrations with other platforms. It would be great for it to be integrated with more payment option platforms like Law Pay or Pay pal. Review collected by and hosted on G2.com.
Video Reviews
Small Business Consulting Review
Easy to use but still needs a better UX
2,818 PandaDoc Reviews
PandaDoc is consistently upgrading their product to make it more user friendly and intuitive. I appreciate the organization of the dashboard. When I do have questions, the help button and live helpdesk are very nice to have. The cost is the best out there, our company looks at other large e-signature companies every year ahead of our renewal and you can not beat the PandaDoc value.
We use PandaDoc everyday, multiple times per day and this tool creates a more productive work day for our sales team.
The implementation of PandaDoc was super easy, we had a dedicated team for training and follow up. Review collected by and hosted on G2.com.
The only thing I don't care for is when my client signs the system asks if they want to use PandDoc. I get it, they are looking for more business but it's a little confusing at times for the client.
Would like it if PandaDoc would integrate into Jonas Encore software system. Review collected by and hosted on G2.com.
As a non-profit, we are constantly looking at how to make processes easier & more efficient. PandaDoc has helped with our New Hire Paperwork process tremendously. While we don't use PanadaDoc for any type of sales documents, we do send out numerous a day to new hires throughout the state. Tracking their progress, sending reminders, and downloading the forms is super easy. Plus you can set up a template, add contact info and hit Send! Review collected by and hosted on G2.com.
I only have two true complaints..
1. Users are limited as to how many 'bulk-send' messages can be sent & there is no way to increase the amount besides paying per email.
2. Sometimes some of my recipients of documents claim they haven't received the email & when going into edit or add contact information for the person, it is difficult to navigate and resend. Review collected by and hosted on G2.com.
My clients can sign documents from anywhere in the world
The receipt of the signature certificate that can prove the authenticity of the signatures
Easy integration with different tools. (hubspot for example)
The user-friendly interface
Many options fit all kinds of documents
Saving so much paper
Saving time spent on tracking signed documents and keeping a tight archive
Might be the best tool for digital documents on the market at this present moment Review collected by and hosted on G2.com.
The option for bulk send - I wish there was a customized option to bulk send hundred of documents at the same time (for contract renewal periods)
Preview options on dash board
Even more broken-down dashboard
More time-saving reactivation feature for expired documents Review collected by and hosted on G2.com.
It's super easy to send, create and track your documents. Having one software for all of that is amazing and super helpful. It does not require any skills or anything, works for users who are not tech-savy.The analytics are very helpful aswell, it lets you see when someone opens a document. Review collected by and hosted on G2.com.
There's only one thing I really d islike which is that - some of the "advanced" features if you want to call it that - are locked behind higher price tier plans and they are very pricey. The features are not even that good but are useful to have for everyone who can't afford the higher tier plans. Review collected by and hosted on G2.com.
I've been using PandaDoc for around 2-3 months now and I really appreciate how easy it makes the document generation and modification. The templates are straightforward to use, just select and modify, which has helped me to create professional-looking documents for my company quickly. The integration with other tools is also convenient, making it easy to manage workflows. Also, the tracking and analytics features are also useful, I can see when the client opened and engaged with my documents, which helps me to follow-up and work on feedbacks more effectively. I use the website version, which is implemented well. I use it regularly in my working hours all weekdays. Review collected by and hosted on G2.com.
One thing I found frustrating is the learning curve for the advance features. If some customization options in workflow could be more visible then it'll be better. Additionally, the platform sometime feels little slower, while the customer support replies to the mails within 1-2 days which is good. Review collected by and hosted on G2.com.
The platform is very easy to use with drag and drop features to build documents. When we send a document to a customer, PandaDoc provides statistics for how many times the document has been opened, how long they've been viewing it, etc. The documents can also be organized to keep track of everything. We utilize the program often to send many of the documents we use every day. The PandaDoc support team is typically very helpful. Review collected by and hosted on G2.com.
While the drag and drop features are nice, we would appreciate it if the documents/pages were more customizable (text, styling, etc.). Other applications can be integrated with PandaDoc but we were a bit confused with how to do so. Review collected by and hosted on G2.com.
Been using it in a professional environment for more than 1 year
The features are simply amazing-
The best part is the templates provided by PandaDoc which reduce a lot of workload for creating every new document from scratch.
Helps to work collaboratively with team members on a single document.
Makes quite easy to sign documents by following all legal rules.
Easily integrable with CRM applications like Salesforce. Review collected by and hosted on G2.com.
These are some areas which need a improvement-
Pricing- Its quite costly for a beginner to manage its own business.
Cloud based service so there is no offline functionality.
Limited Document Editing Functionality Review collected by and hosted on G2.com.
I like that we can have parents sign documents in their home and also be able to send the documents through their email. I also like that we can edit documents and add dates and signatures to all documents as well before it is finalized. Review collected by and hosted on G2.com.
I do not like it when I am logged out of Panda docs and I lose my progress on a document that I was uploading or sending for a signature. I also do not like when I log out of Panda doc and a previous document is still visible even several days after I have sent or completed the transaction with the document. Review collected by and hosted on G2.com.
I love PandaDoc. Once it's all setup, which you do need to allocate some time to do, you can then produce high quality proposals within 20 minutes (even less if you don't choose to customise one of the pages, which I like to do) You're then able to track views, see if someone signs, or know who to follow up. The support is excellent too. It's an outstanding tool and well worth the investment! I use it all the time. Review collected by and hosted on G2.com.
I would like to be able to track conversion rates Review collected by and hosted on G2.com.
The signatures management and flow
Configuration of the fields to be filled by my investors along with field explanation
sending the finalized contract to all participants when the document is fully signed. Review collected by and hosted on G2.com.
as of today I still do not use the template which could probably save me time when I have mistakes in my original document.
in this case, I need to correct the document in its editor, upload it again and configure all fields again. Review collected by and hosted on G2.com.
