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PandaDoc Reviews & Product Details

Verified User in Media Production
EM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

I love that I can add rich content to our contracts and proposals. We use it and embed video often. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

I wish there was more flexibility with notifications, I would like to be able to assign which recipients will get notifications of activity. I would also like to see nonlinear free form content placement. Review collected by and hosted on G2.com.

Recommendations to others considering PandaDoc:

Try it and take the time to understand how to customize content, create templated documents and content. Once you do you will be able to turn out very custom documents that will impress with ease. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Contract Management, more effective proposal tracking and control Review collected by and hosted on G2.com.

PandaDoc Overview

What is PandaDoc?

PandaDoc empowers more than 50,000 customers to create, manage, e-Sign, and notarize all their documents with ease. We provide a digitized and centralized workflow platform that minimizes inefficiencies, which can lead to gains in productivity. Thanks to PandaDoc, you can focus on the important tasks at hand, rather than being bogged down with time-consuming busywork. For more information, including pricing and product features, visit us at www.pandadoc.com.

PandaDoc Details
Product Website
Languages Supported
German, English, French, Dutch, Polish, Spanish, Swedish
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Product Description

PandaDoc is an app that lets you build, track, and sign your docs all in one place. Automate your workflow, discover what sells with built-in analytics, and get legally binding signatures in minutes.

How do you position yourself against your competitors?

What sets PandaDoc apart are two things our customers crave in abundance: peace of mind and simplicity. We provide 24/7/365 live customer support, no hidden fees and no cap on the amount of documents you send annually. PandaDoc also offers you the choice of 750+ customizable drag & drop templates, seamless CRM integrations and security measures that set the industry standard.


Seller Details
Seller
PandaDoc
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@pandadoc
18,988 Twitter followers
LinkedIn® Page
www.linkedin.com
782 employees on LinkedIn®
Description

PandaDoc is an app that helps to create, deliver and negotiate proposals quickly.


YZ
Overview Provided by:
Director of Demand Generation @ PandaDoc

Recent PandaDoc Reviews

AM
Andrea M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy to Use"
It's simple and easy to use. I like that you do not need an account to sign documents and it's easy to implement.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Great products"
Easy to use and accessible from anywhere.
SL
Stephen L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Love their seamless interface. Makes e-signing super easy."
I like how you can simply drag in a PDF of a service agreement and then drag and drop boxes for where you want signatures and dates. I use it for a...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
4 people requested security information

PandaDoc Media

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Video Reviews

2,674 out of 2,675 Total Reviews for PandaDoc

4.7 out of 5
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2,674 out of 2,675 Total Reviews for PandaDoc
4.7 out of 5
2,674 out of 2,675 Total Reviews for PandaDoc
4.7 out of 5

PandaDoc Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PandaDocQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KR
Solutions Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

It has a big range of features suited to our needs for building proposals, contracts and anything else that needs parties to review and sign (eg NDAs). The canvas/layout editor is quite easy to use given how many features there are in it, and it is only a very shallow learning curve before you can do things really quickly.

The tracking and reminders are handy features. Seems to be easy from the signer's side as well, they can choose to upload their own signature, sign it by drawing or select from a varity of fonts as the "signature". Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

Sometimes the searching function is difficult to use, I forget where to look to actually find a specific document. That's probably more user-error than anything though :) Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

It gives us a super easy way to create templates for our staff, so that they are adhereing to content and pricing guidlines easier than a static word/pdf. Makes proposal and contract generation really quick (1-2 hours via word/pdf/ppt, down to 20 mins or less with pandadoc) Review collected by and hosted on G2.com.

LB
Executive Assistant
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about PandaDoc?

I love how easy the platform is to use, the blocks to insert, similar to building a blog page or website and I appreciate the ease of use. I also enjoy the fact that I can see when a client opens a document or interacts with it. This is essential to my work. Pandadoc was easy to set up and implement into my day-to-day working. I am always receiving emails from their team willing to teach me or assist me, great customer support. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

There is only one flaw I have found with Panda doc, some limitations with editing but you can adjust and work around easily. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Pandadoc is solving the problem of having to manually remind clients about signatures. It also helps you see when they view a signature so you know if they saw it or not, which is very helpful as I don't need to hound people all day. I can just set the auto-reminders, and it's great. We can also store all of our templates and signed copies in one spot and easily accessible which is great. Review collected by and hosted on G2.com.

PT
small business owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

I run a small cleaning company, and PandaDoc has been a game-changer for how I handle client agreements and payments. It’s simple, reliable, and does exactly what I need without being overly complicated. The ability to send out documents effortlessly and keep track of them in real-time has been such a time-saver. I love that I can see when a document has been opened, how many times it’s been viewed, and when it’s been signed. Knowing exactly where everything stands gives me peace of mind and makes my workflow so much smoother.

One feature I appreciate a lot is the stripe integration. Having payments built right into the document is incredibly convenient. My clients can handle everything in one place, which means less back-and-forth and more time saved for both of us.

I’ve tried several e-sign platforms, and PandaDoc is hands-down the best. It’s affordable and packed with useful features that make my job easier. For instance, I can create custom products and quickly add them to a table when preparing estimates for clients. This small feature has been a huge help in making my proposals look professional and polished.

Overall, PandaDoc is easy to use, reliable, and well worth the investment. If you’re looking for a tool that simplifies contracts, payments, and document management, I can’t recommend it enough. It’s made running my small business so much easier, and I use it on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

While I really appreciate PandaDoc’s automatic field recognition, it drives me crazy when it doesn’t work properly. If the platform doesn’t recognize a field, I have to adjust it manually every time I add something to the document, because the fields don’t move automatically. This can get frustrating, especially since it’s such a small but recurring issue. For auto-recognized fields, everything works perfectly, but when it doesn’t, it’s a bit of a hassle. Maybe I haven’t figured out the best way to handle this yet, but it’s one thing that bugs me. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

streamlining contract management, simplifying payment collection, enhancing workflow efficiency, boosting productivity Review collected by and hosted on G2.com.

DB
My current job title is Assistant Director and Coordinator of the Rental Department.
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

I appreciate PandaDoc for its intuitive interface and ease of use. It simplifies document creation, electronic signatures, and collaboration, making workflows more efficient. The automation features and integrations with other tools are also a great advantage. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

One drawback of PandaDoc is that some advanced features can be a bit complex to set up initially. Additionally, certain customization options could be more flexible to better suit specific business needs. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

PandaDoc simplifies document management by automating the creation, tracking, and signing process. It eliminates the need for manual paperwork, reducing errors and saving time. The electronic signature feature speeds up approvals, while real-time collaboration improves efficiency. These benefits enhance productivity and ensure a more seamless workflow. Review collected by and hosted on G2.com.

AI
Chief Academic Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

PandaDoc makes beautiful proposals a snap! Templates allow you to leverage best practices across your proposal types and content libraries make it incredibly easy to personalize! What's best is that you can look at the data associated with your proposal templates to see what's working and what's not. At the proposal level you can even see insights down to the page level. If you are serious about improving your proposals, I know of no better tool. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

As with any feature filled tool, it can be a little overwhelming. I strongly recommend working with the account teams at PandaDoc to share your challenges. Each time they have delivered high quality suggestions. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Quick generation of high quality proposals that help our customers also understand the variety of products and services we offer. Review collected by and hosted on G2.com.

JS
Early interventionist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PandaDoc?

PandaDoc, and especially the app for myself, has been a great transition to going all digital with the company I work for. It has truly made the complicated and hard job that I have, simpler. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

I love using the PandaDoc app on my mobile phone, but it does not have quite all the same features as the browser version. But it’s so much easier to navigate than using the browser version on my phone. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

With my particular job as an early interventionist, we have a lot of paperwork. PandaDoc has made it incredibly easy to transition to digital, using the same documents, but in a easier way to assimilate them to my families. Review collected by and hosted on G2.com.

KR
Full Case Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

Panda Doc allows you to see in real time if the receipient has viewed the document and it allows them to sign virtually any where by using their mobile number or email address. By having the feature that the person can sign on their phone can eliminate time because everyone has their phone with them at least 99% of the time. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

To date, I have not had any issues or concerns with this program. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

We use to have to wait for days for someone to sign a document and sending it via email, we could not verify if the person actually reviewed the document. Now with the feature that allows you to know when a document is viewed, this can be presented to the court. Review collected by and hosted on G2.com.

NG
sales operations specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

PandaDoc CPQ streamlined our entire contracting process with a custom-built solution tailored to our needs. It has continuously helped us maintain and improve the process. The implementation was fully aligned between our team and the PandaDoc product team, ensuring we were informed about every change and update. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

The only downside I’d mention is that, since the feature is highly customized, most changes usually need to be made by the PandaDoc product team. However, they are extremely responsive and always deliver top-quality results. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

PandaDoc helps us streamline the contracting process, while CPQ ensures our custom pricing is accurately reflected in the contract. At the same time, it's incredibly easy for our sales team to use, as the pricing process is structured as a quick questionnaire. Review collected by and hosted on G2.com.

SA
Director of Sales and Marketing
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

We've been using PandaDoc literally hourly in our company since 2017, and it has completely transformed the way we handle proposals. Before PandaDoc, we were stuck building proposals in Excel and Word, which was time-consuming and lacked a professional touch. With PandaDoc, we've been able to fully brand our proposals, customize them to our liking, and present a much more polished and professional experience to our clients.

The efficiency boost it has brought to our sales team and company as a whole is measurable. It's streamlined our workflow, saving us valuable time while enhancing the professionalism of our documents. Just recently, a local company reached out while deciding between PandaDoc and Adobe/Docusign. Since we had already sent them proposals through PandaDoc, they wanted to hear about our experience. I could only give positive feedback, and after that conversation, they chose to move forward with PandaDoc.

We have no plans to switch anytime soon because it has been an outstanding addition to our company. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

If I had one piece of feedback, it would be the addition of Dark Mode, which I know many users (myself included) would benefit from daily. Other than that, PandaDoc has been a game-changer, and I highly recommend it to any business looking to streamline and elevate their proposal process. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Before using PandaDoc, our team was stuck building proposals in Excel and Word, which was not only time-consuming but also lacked the professional polish we wanted to present to clients. We needed a solution that could streamline the process, allow for full branding and customization, and ultimately make our proposals stand out. PandaDoc delivered exactly that. Since implementing it, the efficiency gains have been quantifiable—our sales team moves faster, our documents are more professional, and the entire process feels seamless.

Beyond just saving time, PandaDoc has elevated how we interact with clients. The ability to create branded, visually appealing, and interactive proposals has made a noticeable difference in how our company is perceived. In fact, a local business recently reached out while deciding between PandaDoc and Adobe/Docusign. After receiving proposals from us through PandaDoc, they wanted to know our experience. I could only give positive feedback, and that conversation was enough to help them make the switch.

At this point, I can’t imagine going back to the old way of doing things. PandaDoc has been a game-changer for us, and we have no plans to switch. If I had one request, it would be the addition of Dark Mode, which I know many users (myself included) would benefit from daily. Other than that, it’s been one of the best tools we’ve added to our company, and I’d highly recommend it to any business looking to streamline and elevate their proposal process. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about PandaDoc?

PandaDoc is extremely helpful in the field of Human Resources. When sending an offer letter, I can easily upload our template and input specific details in real time. From there, I can send the offer letter directly to our candidate for review and signature. Additionally. you can create an order for sginatures- this allows me to request a signature from the hiring manager first prior to the candiate viewing. The process takes me no longer than 5 minutes due to the easy features! Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

Sometime, PandaDoc offers to input signature fields based on where they think they would go. This can be inaccurate, so I always manually input the fields I want myself. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Rather than sending important documents through email for signatures (a process where the recipient has to download/print the document, sign it, then scan it to send back electronically), PandaDoc allows me to send a document to the recipient and get real time updates on how many times the recipient has viewed it (when) and eases the process of them sending it back. Additionally, this helps ensure data integrity as the document is sent directly to the intended recipient. Once complete, the time signed and location of the recipient is noted on the last page. Review collected by and hosted on G2.com.