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PandaDoc Reviews & Product Details

ZC
Partner Advocate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about PandaDoc?

I love how the templates have shaved hours of my day. Creating a proposal before a sales meeting takes minutes verses hours with Panda Doc. I am able to customize a proposal or request additional information from out clients very quickly and keep it organized. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

I wish you were able to control how the pages were laid out when you printed. You have to get creative with this as of today by adding text boxes etc. I wish that the email that is sent to clients did not say Panda Doc. It causes confusion. I think a drag a drop feature for organizing documents would be extremely helpful as well. Review collected by and hosted on G2.com.

Recommendations to others considering PandaDoc:

I would recommend PandaDoc! It is extremely intuitive, collaborative and a time saver. We are really pleased with the product. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

We are able to collaborate as a team, watch the status of pending contracts and gather sensitive information quickly and securely. Review collected by and hosted on G2.com.

PandaDoc Overview

What is PandaDoc?

PandaDoc empowers more than 50,000 customers to create, manage, e-Sign, and notarize all their documents with ease. We provide a digitized and centralized workflow platform that minimizes inefficiencies, which can lead to gains in productivity. Thanks to PandaDoc, you can focus on the important tasks at hand, rather than being bogged down with time-consuming busywork. For more information, including pricing and product features, visit us at www.pandadoc.com.

PandaDoc Details
Product Website
Languages Supported
German, English, French, Dutch, Polish, Spanish, Swedish
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Product Description

PandaDoc is an app that lets you build, track, and sign your docs all in one place. Automate your workflow, discover what sells with built-in analytics, and get legally binding signatures in minutes.

How do you position yourself against your competitors?

What sets PandaDoc apart are two things our customers crave in abundance: peace of mind and simplicity. We provide 24/7/365 live customer support, no hidden fees and no cap on the amount of documents you send annually. PandaDoc also offers you the choice of 750+ customizable drag & drop templates, seamless CRM integrations and security measures that set the industry standard.


Seller Details
Seller
PandaDoc
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@pandadoc
18,961 Twitter followers
LinkedIn® Page
www.linkedin.com
782 employees on LinkedIn®
Description

PandaDoc is an app that helps to create, deliver and negotiate proposals quickly.


YZ
Overview Provided by:
Director of Demand Generation @ PandaDoc

Recent PandaDoc Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"A Great E-Signature Solution for Sales Teams"
I've been using PandaDoc in my role as an Account Manager, and overall, it's been a positive experience. One of the standout features is how smooth...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Simple & Easy to Use"
I had my doubts at first, but PandaDoc has proven to be a useful resource. It is easy to use, very intuitive and simplifies the onboarding process...
KE
Kim E.Small-Business (50 or fewer emp.)
5.0 out of 5
"AMAZING Tool"
It makes it so easy to track approvals of quotes. It was super easy to learn how to use. I use it every day in my job.

PandaDoc Media

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2,768 out of 2,769 Total Reviews for PandaDoc

4.7 out of 5
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2,768 out of 2,769 Total Reviews for PandaDoc
4.7 out of 5
2,768 out of 2,769 Total Reviews for PandaDoc
4.7 out of 5

PandaDoc Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PandaDocQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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1B
Aligneer Staffer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about PandaDoc?

It's super easy to send, create and track your documents. Having one software for all of that is amazing and super helpful. It does not require any skills or anything, works for users who are not tech-savy.The analytics are very helpful aswell, it lets you see when someone opens a document. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

There's only one thing I really d islike which is that - some of the "advanced" features if you want to call it that - are locked behind higher price tier plans and they are very pricey. The features are not even that good but are useful to have for everyone who can't afford the higher tier plans. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Manual paperwork is very annoying to deal with, PandaDoc made it really simple for me to handle my paperwork. You can sign any document with their eSignature feature in literal seconds which is awesome. It keeps all your documents in one place, the workflow seems super neat and just easy to use. Review collected by and hosted on G2.com.

AJ
Trainee patent analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about PandaDoc?

I've been using PandaDoc for around 2-3 months now and I really appreciate how easy it makes the document generation and modification. The templates are straightforward to use, just select and modify, which has helped me to create professional-looking documents for my company quickly. The integration with other tools is also convenient, making it easy to manage workflows. Also, the tracking and analytics features are also useful, I can see when the client opened and engaged with my documents, which helps me to follow-up and work on feedbacks more effectively. I use the website version, which is implemented well. I use it regularly in my working hours all weekdays. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

One thing I found frustrating is the learning curve for the advance features. If some customization options in workflow could be more visible then it'll be better. Additionally, the platform sometime feels little slower, while the customer support replies to the mails within 1-2 days which is good. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

PandaDoc has increased my working efficiency. Before using it, creating and modifying documents took a lot of time, especially when I had to customize multiple documents based on client remarks . Now with these templates, it become so easy. Also the time saved in emails for feedbacks and corrections is also saved which is great. Review collected by and hosted on G2.com.

BM
President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

The platform is very easy to use with drag and drop features to build documents. When we send a document to a customer, PandaDoc provides statistics for how many times the document has been opened, how long they've been viewing it, etc. The documents can also be organized to keep track of everything. We utilize the program often to send many of the documents we use every day. The PandaDoc support team is typically very helpful. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

While the drag and drop features are nice, we would appreciate it if the documents/pages were more customizable (text, styling, etc.). Other applications can be integrated with PandaDoc but we were a bit confused with how to do so. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Most of our customers reside in other locations, so PandaDoc allows us to send customers important documents and get their signatures/input without having to meet face to face. Review collected by and hosted on G2.com.

LM
Member
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about PandaDoc?

Been using it in a professional environment for more than 1 year

The features are simply amazing-

The best part is the templates provided by PandaDoc which reduce a lot of workload for creating every new document from scratch.

Helps to work collaboratively with team members on a single document.

Makes quite easy to sign documents by following all legal rules.

Easily integrable with CRM applications like Salesforce. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

These are some areas which need a improvement-

Pricing- Its quite costly for a beginner to manage its own business.

Cloud based service so there is no offline functionality.

Limited Document Editing Functionality Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

PandaDoc has helped a lot in many cases -

Less time to create a new document - The premade templates cut down the document creation process from scratch.

Integration with other tools made easy.

Working with collaboration on a same document is quite easy through this. Review collected by and hosted on G2.com.

KJ
Business Analysts
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about PandaDoc?

Its drag and drop feature is the best feature of its core features and is what I like the most. Its pre-made template helps me a lot while starting any professional work, it is easy to use, and I can implement my other apps with it to make my work easier. I have been using it for the last 1 year, and I am enjoying it, their support doc is very useful. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

They need to enhance their few formatting feature but apart from that, the over all app is good. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

It solved my celebration problem with the team and saved my time, also their template are so good and ready to use, which saves my time in formatting the stuff, also it works well on mobile, so it is also a good part. Review collected by and hosted on G2.com.

IM
Member
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about PandaDoc?

Using it in a professional background ,I have found PandaDoc to be useful in many ways-

Offers premade templates which reduces the time required to write the document from scratch.

It allows to add e-signs very easily which are even legally approving.

Enables collaboration with my team members.

Easily integrable with CRM applications. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

Personally I feel these are some cases where PandaDoc could work upon-

For a beginner starting out, the Pricing is very high and the free version provides very limited features.

Very less customization options. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

It is quite useful to business in many ways-

Enables collaboration with team members to work on the same document.

Provides customizable templates with drag and drop feature, so reduces the complexity to write a document from scratch.

Easily integrable with CRM applications like Salesforce. Review collected by and hosted on G2.com.

KR
Solutions Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

It has a big range of features suited to our needs for building proposals, contracts and anything else that needs parties to review and sign (eg NDAs). The canvas/layout editor is quite easy to use given how many features there are in it, and it is only a very shallow learning curve before you can do things really quickly.

The tracking and reminders are handy features. Seems to be easy from the signer's side as well, they can choose to upload their own signature, sign it by drawing or select from a varity of fonts as the "signature". Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

Sometimes the searching function is difficult to use, I forget where to look to actually find a specific document. That's probably more user-error than anything though :) Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

It gives us a super easy way to create templates for our staff, so that they are adhereing to content and pricing guidlines easier than a static word/pdf. Makes proposal and contract generation really quick (1-2 hours via word/pdf/ppt, down to 20 mins or less with pandadoc) Review collected by and hosted on G2.com.

LB
Executive Assistant
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about PandaDoc?

I love how easy the platform is to use, the blocks to insert, similar to building a blog page or website and I appreciate the ease of use. I also enjoy the fact that I can see when a client opens a document or interacts with it. This is essential to my work. Pandadoc was easy to set up and implement into my day-to-day working. I am always receiving emails from their team willing to teach me or assist me, great customer support. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

There is only one flaw I have found with Panda doc, some limitations with editing but you can adjust and work around easily. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Pandadoc is solving the problem of having to manually remind clients about signatures. It also helps you see when they view a signature so you know if they saw it or not, which is very helpful as I don't need to hound people all day. I can just set the auto-reminders, and it's great. We can also store all of our templates and signed copies in one spot and easily accessible which is great. Review collected by and hosted on G2.com.

LH
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

The best features that we utilise are the flexibility on the templates and the approval processing for authorising documents, along with the ease of obtaining signatures both internally and externally. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

I have not encountered many downsides; however, it would be great if the initials related to signatures and initials, was actually personalised (like the signatures are). At the moment the initials are generic, and not the actual personal initials of a person. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

The flexible templates allow us to have standardised templates on several documents including proposals, applications and other documents, all of which meet our expectations and can be customised to our style and branding which is excellent. We save a lot of time preparing the documentation. Review collected by and hosted on G2.com.

JS
Early interventionist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about PandaDoc?

PandaDoc, and especially the app for myself, has been a great transition to going all digital with the company I work for. It has truly made the complicated and hard job that I have, simpler. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

I love using the PandaDoc app on my mobile phone, but it does not have quite all the same features as the browser version. But it’s so much easier to navigate than using the browser version on my phone. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

With my particular job as an early interventionist, we have a lot of paperwork. PandaDoc has made it incredibly easy to transition to digital, using the same documents, but in a easier way to assimilate them to my families. Review collected by and hosted on G2.com.