Save to My Lists
Paid
Claimed

PandaDoc Reviews & Product Details

Hammad I.
HI
Sales Support Administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

User friendly, easily editable, very accurate, easy to define the most used templates. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

Sometimes it hangs and refreshes. Therefore, needs double work. Shall have some autosave option. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Pre defined templates makes it easy to process. Review collected by and hosted on G2.com.

PandaDoc Overview

What is PandaDoc?

PandaDoc empowers more than 50,000 customers to create, manage, e-Sign, and notarize all their documents with ease. We provide a digitized and centralized workflow platform that minimizes inefficiencies, which can lead to gains in productivity. Thanks to PandaDoc, you can focus on the important tasks at hand, rather than being bogged down with time-consuming busywork. For more information, including pricing and product features, visit us at www.pandadoc.com.

PandaDoc Details
Product Website
Languages Supported
German, English, French, Dutch, Polish, Spanish, Swedish
Show LessShow More
Product Description

PandaDoc is an app that lets you build, track, and sign your docs all in one place. Automate your workflow, discover what sells with built-in analytics, and get legally binding signatures in minutes.

How do you position yourself against your competitors?

What sets PandaDoc apart are two things our customers crave in abundance: peace of mind and simplicity. We provide 24/7/365 live customer support, no hidden fees and no cap on the amount of documents you send annually. PandaDoc also offers you the choice of 750+ customizable drag & drop templates, seamless CRM integrations and security measures that set the industry standard.


Seller Details
Seller
PandaDoc
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@pandadoc
18,996 Twitter followers
LinkedIn® Page
www.linkedin.com
782 employees on LinkedIn®
Description

PandaDoc is an app that helps to create, deliver and negotiate proposals quickly.


Yauhen Z.
YZ
Overview Provided by:
Director of Demand Generation @ PandaDoc

Recent PandaDoc Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"PandaDoc is a seamless product for payment and contracts."
The most helpful thing about PandaDoc is the fillable forms for sending proposals and contracts. It is great that payment and signing can all be do...
Hammad I.
HI
Hammad I.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very user friendly and comprehensive software"
User friendly, easily editable, very accurate, easy to define the most used templates.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Ease of use"
Import documents and images into Panda doc seemlessly.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
4 people requested security information

PandaDoc Media

PandaDoc Demo - Don't just engage, make it engaging
Stand out from the crowd with stunning, effective documents with custom-designed themes, templates, embedded rich media, and interactivity to give every document the opportunity to get noticed.
PandaDoc Demo - Faster docs. Faster deals.
Keep momentum…get your documents out the door fast to keep deals moving with automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.
PandaDoc Demo - Stay ahead by always knowing where you stand
Stop flying blind when creating forecasts. Picking which deals to include (or exclude) is easy when you can drill down to the deal level with proposals.
PandaDoc Demo - Seize the opportunities
Document analytics lets you see what’s really happening after you hit ‘send’ with real-time reporting on engagement and activity on your documents. This empowers your team to delight prospects with lightning-fast response times.
PandaDoc Demo - Momentum happens when your workflow works for you
Centralize communications, streamline collaboration, and make revisions in real-time in a single location.
PandaDoc Demo - Sooner signed, sooner closed
Reduce the length of your document cycle and give your recipients a better experience with legally binding eSignatures
Play PandaDoc Video
Play PandaDoc Video
Play PandaDoc Video
Play PandaDoc Video
Play PandaDoc Video

Official Downloads

Answer a few questions to help the PandaDoc community
Have you used PandaDoc before?
Yes

Video Reviews

2,658 out of 2,659 Total Reviews for PandaDoc

4.7 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
2,658 out of 2,659 Total Reviews for PandaDoc
4.7 out of 5
2,658 out of 2,659 Total Reviews for PandaDoc
4.7 out of 5

PandaDoc Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PandaDocQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
KR
Solutions Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

It has a big range of features suited to our needs for building proposals, contracts and anything else that needs parties to review and sign (eg NDAs). The canvas/layout editor is quite easy to use given how many features there are in it, and it is only a very shallow learning curve before you can do things really quickly.

The tracking and reminders are handy features. Seems to be easy from the signer's side as well, they can choose to upload their own signature, sign it by drawing or select from a varity of fonts as the "signature". Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

Sometimes the searching function is difficult to use, I forget where to look to actually find a specific document. That's probably more user-error than anything though :) Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

It gives us a super easy way to create templates for our staff, so that they are adhereing to content and pricing guidlines easier than a static word/pdf. Makes proposal and contract generation really quick (1-2 hours via word/pdf/ppt, down to 20 mins or less with pandadoc) Review collected by and hosted on G2.com.

Le Jeanne B.
LB
Executive Assistant
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about PandaDoc?

I love how easy the platform is to use, the blocks to insert, similar to building a blog page or website and I appreciate the ease of use. I also enjoy the fact that I can see when a client opens a document or interacts with it. This is essential to my work. Pandadoc was easy to set up and implement into my day-to-day working. I am always receiving emails from their team willing to teach me or assist me, great customer support. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

There is only one flaw I have found with Panda doc, some limitations with editing but you can adjust and work around easily. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Pandadoc is solving the problem of having to manually remind clients about signatures. It also helps you see when they view a signature so you know if they saw it or not, which is very helpful as I don't need to hound people all day. I can just set the auto-reminders, and it's great. We can also store all of our templates and signed copies in one spot and easily accessible which is great. Review collected by and hosted on G2.com.

PT
small business owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

I run a small cleaning company, and PandaDoc has been a game-changer for how I handle client agreements and payments. It’s simple, reliable, and does exactly what I need without being overly complicated. The ability to send out documents effortlessly and keep track of them in real-time has been such a time-saver. I love that I can see when a document has been opened, how many times it’s been viewed, and when it’s been signed. Knowing exactly where everything stands gives me peace of mind and makes my workflow so much smoother.

One feature I appreciate a lot is the stripe integration. Having payments built right into the document is incredibly convenient. My clients can handle everything in one place, which means less back-and-forth and more time saved for both of us.

I’ve tried several e-sign platforms, and PandaDoc is hands-down the best. It’s affordable and packed with useful features that make my job easier. For instance, I can create custom products and quickly add them to a table when preparing estimates for clients. This small feature has been a huge help in making my proposals look professional and polished.

Overall, PandaDoc is easy to use, reliable, and well worth the investment. If you’re looking for a tool that simplifies contracts, payments, and document management, I can’t recommend it enough. It’s made running my small business so much easier, and I use it on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

While I really appreciate PandaDoc’s automatic field recognition, it drives me crazy when it doesn’t work properly. If the platform doesn’t recognize a field, I have to adjust it manually every time I add something to the document, because the fields don’t move automatically. This can get frustrating, especially since it’s such a small but recurring issue. For auto-recognized fields, everything works perfectly, but when it doesn’t, it’s a bit of a hassle. Maybe I haven’t figured out the best way to handle this yet, but it’s one thing that bugs me. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

streamlining contract management, simplifying payment collection, enhancing workflow efficiency, boosting productivity Review collected by and hosted on G2.com.

Alex I.
AI
Chief Academic Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

PandaDoc makes beautiful proposals a snap! Templates allow you to leverage best practices across your proposal types and content libraries make it incredibly easy to personalize! What's best is that you can look at the data associated with your proposal templates to see what's working and what's not. At the proposal level you can even see insights down to the page level. If you are serious about improving your proposals, I know of no better tool. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

As with any feature filled tool, it can be a little overwhelming. I strongly recommend working with the account teams at PandaDoc to share your challenges. Each time they have delivered high quality suggestions. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Quick generation of high quality proposals that help our customers also understand the variety of products and services we offer. Review collected by and hosted on G2.com.

KR
Full Case Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

Panda Doc allows you to see in real time if the receipient has viewed the document and it allows them to sign virtually any where by using their mobile number or email address. By having the feature that the person can sign on their phone can eliminate time because everyone has their phone with them at least 99% of the time. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

To date, I have not had any issues or concerns with this program. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

We use to have to wait for days for someone to sign a document and sending it via email, we could not verify if the person actually reviewed the document. Now with the feature that allows you to know when a document is viewed, this can be presented to the court. Review collected by and hosted on G2.com.

Natália G.
NG
sales operations specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

PandaDoc CPQ streamlined our entire contracting process with a custom-built solution tailored to our needs. It has continuously helped us maintain and improve the process. The implementation was fully aligned between our team and the PandaDoc product team, ensuring we were informed about every change and update. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

The only downside I’d mention is that, since the feature is highly customized, most changes usually need to be made by the PandaDoc product team. However, they are extremely responsive and always deliver top-quality results. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

PandaDoc helps us streamline the contracting process, while CPQ ensures our custom pricing is accurately reflected in the contract. At the same time, it's incredibly easy for our sales team to use, as the pricing process is structured as a quick questionnaire. Review collected by and hosted on G2.com.

SA
Director of Sales and Marketing
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

We've been using PandaDoc literally hourly in our company since 2017, and it has completely transformed the way we handle proposals. Before PandaDoc, we were stuck building proposals in Excel and Word, which was time-consuming and lacked a professional touch. With PandaDoc, we've been able to fully brand our proposals, customize them to our liking, and present a much more polished and professional experience to our clients.

The efficiency boost it has brought to our sales team and company as a whole is measurable. It's streamlined our workflow, saving us valuable time while enhancing the professionalism of our documents. Just recently, a local company reached out while deciding between PandaDoc and Adobe/Docusign. Since we had already sent them proposals through PandaDoc, they wanted to hear about our experience. I could only give positive feedback, and after that conversation, they chose to move forward with PandaDoc.

We have no plans to switch anytime soon because it has been an outstanding addition to our company. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

If I had one piece of feedback, it would be the addition of Dark Mode, which I know many users (myself included) would benefit from daily. Other than that, PandaDoc has been a game-changer, and I highly recommend it to any business looking to streamline and elevate their proposal process. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Before using PandaDoc, our team was stuck building proposals in Excel and Word, which was not only time-consuming but also lacked the professional polish we wanted to present to clients. We needed a solution that could streamline the process, allow for full branding and customization, and ultimately make our proposals stand out. PandaDoc delivered exactly that. Since implementing it, the efficiency gains have been quantifiable—our sales team moves faster, our documents are more professional, and the entire process feels seamless.

Beyond just saving time, PandaDoc has elevated how we interact with clients. The ability to create branded, visually appealing, and interactive proposals has made a noticeable difference in how our company is perceived. In fact, a local business recently reached out while deciding between PandaDoc and Adobe/Docusign. After receiving proposals from us through PandaDoc, they wanted to know our experience. I could only give positive feedback, and that conversation was enough to help them make the switch.

At this point, I can’t imagine going back to the old way of doing things. PandaDoc has been a game-changer for us, and we have no plans to switch. If I had one request, it would be the addition of Dark Mode, which I know many users (myself included) would benefit from daily. Other than that, it’s been one of the best tools we’ve added to our company, and I’d highly recommend it to any business looking to streamline and elevate their proposal process. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about PandaDoc?

PandaDoc is extremely helpful in the field of Human Resources. When sending an offer letter, I can easily upload our template and input specific details in real time. From there, I can send the offer letter directly to our candidate for review and signature. Additionally. you can create an order for sginatures- this allows me to request a signature from the hiring manager first prior to the candiate viewing. The process takes me no longer than 5 minutes due to the easy features! Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

Sometime, PandaDoc offers to input signature fields based on where they think they would go. This can be inaccurate, so I always manually input the fields I want myself. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Rather than sending important documents through email for signatures (a process where the recipient has to download/print the document, sign it, then scan it to send back electronically), PandaDoc allows me to send a document to the recipient and get real time updates on how many times the recipient has viewed it (when) and eases the process of them sending it back. Additionally, this helps ensure data integrity as the document is sent directly to the intended recipient. Once complete, the time signed and location of the recipient is noted on the last page. Review collected by and hosted on G2.com.

SR
Field Performance Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about PandaDoc?

I use PandaDoc everyday for work, I love that it tells me when clients open the document to sign, how many times they have opened and the exact time it's been signed. It is very easy to understand and navigate. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

I tried turning one of my documents into a template for future use, but it did not work, or I can't find where the template went. But other than that I love using Panda Doc! Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Easy e-sign for fast paced business. I have clients asking me for services same day they need it performed, and PandaDoc allows me to quickly get documents to them for signatures. Review collected by and hosted on G2.com.

Bailey T.
BT
Channel Sales and Marketing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about PandaDoc?

I like how convenient it is to build out templates that I use often for my documents. I love how everything stays organized within PandaDoc, and how easy it is to use. I also love that you can see the status of your eSign documents, such as when they were sent, when they were viewed, and when they were signed. It's simple to use for both the user and the customer, which makes it a breeze to do business with. My company uses it as the platform to send out our customer agreements, and being able to quickly use my templates to send quotes to customers makes my customer service above average. We use PandaDoc for quotes, proposals, agreements, and additional customer orders. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

The only thing I dislike is that after you've sent an eSign document, that you cannot add additional people to the document unless you resend the entire document. This makes it a bit inconvenient if a customer or client asks for additional people to be added onto the document, and you have to go back in and resend to everyone. I did find a work around for this though - if forwarding is on in the document, you can simply tell the customer to forward to whoever else they would like on the document.

EDIT: They have fixed this and it is now very easy to add someone to a document after it has been sent! No qualms any longer! Review collected by and hosted on G2.com.

Recommendations to others considering PandaDoc:

I would highly recommend using PandaDoc as your platform for eSign documents, agreements, contracts, etc. It's a good, reliable platform, and is easy to use from all ends. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

I'm solving the problem of being disorganized, and using physical papers. I love the benefit of PandaDoc keeping my documents organized. They also integrate with Pipedrive, which is the CRM platform we use for all of our deals. So to be able to create a PandaDoc right within Pipedrive, and keeping my documents assigned to specific deals, it keeps everything nice and organized without any extra work. Review collected by and hosted on G2.com.