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155 OutboundEngine Reviews

3.7 out of 5
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155 OutboundEngine Reviews
3.7 out of 5
155 OutboundEngine Reviews
3.7 out of 5

OutboundEngine Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OutboundEngineQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Real Estate
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

They work fast and follow up is excellent Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

The follow up email always says I know you are busy kind of redundant and seems not sincere. Very automated hoping my marketing is not seem like that to my clients Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

We're glad that we were able to assist you in an efficient and effective manner. I'm sorry to hear we've been redundant in our follow up communications, I see how that would seem insincere. I'll pass this information along to the rest of our team so we can be more cautious about using the same phrasing in our follow up. We appreciate your candid feedback, and we hope to wow you in the future. Let us know if you need anything, we're here to help.

Cheers,

The OutboundEngine Team

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

There is nothing positive I would have to say about Outbound Engine. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

The content that this company produces could be generated by a fifth grader in under an hour. There is no insight, no creativity, and minimal effort put forth at best. If you want to send your clients a 3-5 point list of DIY projects that are likely irrelevant or lacking insight, this might work for you. If you care about your brand and want your marketing dollars to generate leads, or at least some positive customer feedback, this is not the company for you. They sent out a piece to my Colorado customers in October with ideas how to spruce up your backyard. October in Colorado means cleaning up the leaves and preparing for snow, not building pergolas. The campaigns I sent out had an open rate of 50-60% higher than the mickey-mouse marketing they did. Review collected by and hosted on G2.com.

Response from Andrew Szatan of OutboundEngine

We’re sorry that you didn’t personally find our content suitable for your business and are happy that you've found a different solution that works better for you. Our team of professional writers with a variety of backgrounds in writing and journalism produces content for thousands of happy customers, including many in Colorado. We will certainly incorporate your feedback as we're planning future campaigns. Best of luck.

Ginny F.
GF
President
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

They get the work done and they communicate every step of the way. They have actually done what they said they were going to do. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

That it takes forever to delete names from the contact list that were picked up erroneously. Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

Hi Ginny,

Communication is important to us and I'm glad we've met your expectations. We're currently working on making the contacts function of our product more user friendly and adding functionality that will provide even more value. We'd love to have your feedback on some of our ideas. I'll reach out offline to see if we can set something up. Thanks again for your review!

Cheers,

The OutboundEngine Team

Robbin F.
RF
Real Estate Agent
Real Estate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OutboundEngine?

The information that Outbound Engine pushes out is relevant and is being seen by my sphere. I love that they have automated the review process for me. In only one day I have two new reviews! Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

Nothing that I can think of at this time--except I wish it were free! ;) Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

Robin, it's great to hear that our Review product is working for you! We love that we can take the burden of writing, editing and sending content off your plate so you can rest easy! Please let us know if there's anything we can do for you in the future!

Verified User in Financial Services
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

the constant communication is very good. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

a little pushy trying to sell the service, the 1st person I talked to Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

We're sorry if one of our team members came off as pushy but we're glad to hear that we've been able to assist you by keeping you in front of your customers. Please let us know if you need any assistance in the future.

Best,

The OutboundEngine Team

David and Jung P.
DP
Owner/Managing Broker
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

The representative was very knowledgeable and helped me setting up social media. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

She was speaking little too fast for me. Social media set up was intimidating for me because I never used any of the sites before. But Denae set it up and did everything. Maybe I will get better at it as I use the sites. Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

I'm glad we could get your sites set up! We totally understand your apprehension, social media can be challenging. Please don't hesitate to reach out if you need advice or a refresher at any point. We're here to help!

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

Lindsey did everything to make my experience easy. I am super busy and technology dumb. She did not make me feel dumb or talk down to me. A lot of people have lost my business and a lot of money assuming I am dumb because I am not technology savvy. Anyway, Lindsey was great. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

I wish I could get her to do all my technology for fmls and gamls and for hbm. Three other systems that will take me half the night to figure out but not your problem. However, definately something to consider for us relationship building people.

I want to be there realtor for life. I also want to be there go to person after the homes are sold and bought. Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

Thanks for your review! We're happy to hear you've had a positive experience working with our team. I love that we're able to build your brand and let you focus on your expertise -- building meaningful relationships with your customers! We've got your back, let us know if you need anything in the future!

MICHELLE R.
MR
REALTOR®, ABR®, CLHMS®, GRI, SRS
Real Estate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

What I like best about Outbound Engine is their excellent customer service. My requests are addressed immediately or updates are provided until the matter has been resolved. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

What I dislike about Outbound Engine is the music I must listen to while waiting for a customer service representative to come on line when in the queue. Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

Michelle, I'm so glad you've had a positive experience partnering with our team, we take our job seriously and we hope to continue wowing you and your customers. We truly appreciate your business!

Gail G.
GG
Associate Broker
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

That I have some social media marketing Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

I pay to much for the results I'm getting or not getting Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

Hi Gail,

We're so sorry to hear you feel this way. Your experience matters to us and we want to make sure you get the most out of your investment with OutboundEngine. We'll reach out offline to discuss how we can help.

Best,

OutboundEngine

Verified User in Real Estate
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

Friendly, professional customer care where both facilitators were patient and conveyed positive attitudes while helping me set up my Outbound profile and account. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

I am concerned the content may be too generic.

I didn't like the holiday card design and would have preferred a better quality and design to send my clientelle. Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

We're glad to hear you had a positive experience working with our onboarding team. We appreciate you taking the time to provide us a review. I've submitted your feedback to our content team. If you need anything in the future please don't hesitate to reach out.

Cheers,

OutboundEngine