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OutboundEngine Reviews & Product Details - Page 14

OutboundEngine Overview

What is OutboundEngine?

OutboundEngine helps businesses grow by making online marketing simple and easy for everyone. We create beautiful, high-impact marketing campaigns, deliver them automatically and track engagement to show who’s ready to have a conversation. Our platform strengthens relationships with customers, partners and prospects to uncover more opportunities with less work.

OutboundEngine Details
Languages Supported
English
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Product Description

Email Marketing and Social Media Marketing Done for Small Businesses

How do you position yourself against your competitors?

OutboundEngine provides:
A team of experts with specific industry experience writing copy for each vertical
Content written with the long term interests of the audience in mind
Marketing experts who consistently monitor email and social media best practices
Marketing Campaigns generated and sent on behalf of users
Targeted tools that are designed to surface leads


Seller Details
Year Founded
2012
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
169 employees on LinkedIn®

Azaria C.
AC
Overview Provided by:

Recent OutboundEngine Reviews

Andrew F.
AF
Andrew F.Small-Business (50 or fewer emp.)
1.5 out of 5
"Can be annoying to returning clients, poor business practices"
Engagement with visitors to the website and email of any convo afterward
JP
Julie P.Small-Business (50 or fewer emp.)
0.0 out of 5
"Outrageously expensive, customer service is non existent"
Newsletters sent on your behalf. Nothing else positive
SW
Sunny Esther W.Small-Business (50 or fewer emp.)
0.0 out of 5
"Outbound Engine Marketing is Not Worth the Money"
When I first signed up, I had a dedicated account manager who was great! We spoke every month, she asked what was working and what wasn't. She went...
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OutboundEngine Media

OutboundEngine Demo - Warm leads surfaced
OutboundEngine surfaces warm leads from your existing network of customers.
OutboundEngine Demo - Automated Social Media Marketing
We automate your social media updates so your social networks are always full of great content that people want to read.
OutboundEngine Demo - Homepage
The OutboundEngine homepage acts as a virtual to-do list to assist you in reaching the right person at the right time.
OutboundEngine Demo - Personally designed, tested, and automated emails
Content written for you, packaged in one of four email template design options available.
Answer a few questions to help the OutboundEngine community
Have you used OutboundEngine before?
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Video Reviews

155 OutboundEngine Reviews

3.7 out of 5
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155 OutboundEngine Reviews
3.7 out of 5
155 OutboundEngine Reviews
3.7 out of 5

OutboundEngine Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OutboundEngineQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Real Estate
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

They work fast and follow up is excellent Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

The follow up email always says I know you are busy kind of redundant and seems not sincere. Very automated hoping my marketing is not seem like that to my clients Review collected by and hosted on G2.com.

Recommendations to others considering OutboundEngine:

They are not finished yet so this review is a bit pre mature. But they seem to be good at what they do Review collected by and hosted on G2.com.

What problems is OutboundEngine solving and how is that benefiting you?

Time and keeping consistent with my clients past clients and potential referrals Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

We're glad that we were able to assist you in an efficient and effective manner. I'm sorry to hear we've been redundant in our follow up communications, I see how that would seem insincere. I'll pass this information along to the rest of our team so we can be more cautious about using the same phrasing in our follow up. We appreciate your candid feedback, and we hope to wow you in the future. Let us know if you need anything, we're here to help.

Cheers,

The OutboundEngine Team

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

There is nothing positive I would have to say about Outbound Engine. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

The content that this company produces could be generated by a fifth grader in under an hour. There is no insight, no creativity, and minimal effort put forth at best. If you want to send your clients a 3-5 point list of DIY projects that are likely irrelevant or lacking insight, this might work for you. If you care about your brand and want your marketing dollars to generate leads, or at least some positive customer feedback, this is not the company for you. They sent out a piece to my Colorado customers in October with ideas how to spruce up your backyard. October in Colorado means cleaning up the leaves and preparing for snow, not building pergolas. The campaigns I sent out had an open rate of 50-60% higher than the mickey-mouse marketing they did. Review collected by and hosted on G2.com.

Recommendations to others considering OutboundEngine:

If your brand matters to you and you don't want your customers making fun of the stupid content that you send them, find another vendor. Review collected by and hosted on G2.com.

What problems is OutboundEngine solving and how is that benefiting you?

I have not received one bit of value for the $1,000 I spent on these clowns. Review collected by and hosted on G2.com.

Response from Andrew Szatan of OutboundEngine

We’re sorry that you didn’t personally find our content suitable for your business and are happy that you've found a different solution that works better for you. Our team of professional writers with a variety of backgrounds in writing and journalism produces content for thousands of happy customers, including many in Colorado. We will certainly incorporate your feedback as we're planning future campaigns. Best of luck.

Ginny F.
GF
President
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

They get the work done and they communicate every step of the way. They have actually done what they said they were going to do. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

That it takes forever to delete names from the contact list that were picked up erroneously. Review collected by and hosted on G2.com.

What problems is OutboundEngine solving and how is that benefiting you?

Marketing gets done that I have no time to do. Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

Hi Ginny,

Communication is important to us and I'm glad we've met your expectations. We're currently working on making the contacts function of our product more user friendly and adding functionality that will provide even more value. We'd love to have your feedback on some of our ideas. I'll reach out offline to see if we can set something up. Thanks again for your review!

Cheers,

The OutboundEngine Team

Robbin F.
RF
Real Estate Agent
Real Estate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OutboundEngine?

The information that Outbound Engine pushes out is relevant and is being seen by my sphere. I love that they have automated the review process for me. In only one day I have two new reviews! Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

Nothing that I can think of at this time--except I wish it were free! ;) Review collected by and hosted on G2.com.

Recommendations to others considering OutboundEngine:

They make what haunts me so easy. I hardly touch this thing but I get responses from my contacts! What more could I want? Review collected by and hosted on G2.com.

What problems is OutboundEngine solving and how is that benefiting you?

Just staying in front of my sphere of influence with information that anyone can use. I have had clients email to tell me that they have loved a particular newsletter! Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

Robin, it's great to hear that our Review product is working for you! We love that we can take the burden of writing, editing and sending content off your plate so you can rest easy! Please let us know if there's anything we can do for you in the future!

Verified User in Financial Services
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

the constant communication is very good. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

a little pushy trying to sell the service, the 1st person I talked to Review collected by and hosted on G2.com.

What problems is OutboundEngine solving and how is that benefiting you?

Social Media marketing Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

We're sorry if one of our team members came off as pushy but we're glad to hear that we've been able to assist you by keeping you in front of your customers. Please let us know if you need any assistance in the future.

Best,

The OutboundEngine Team

David and Jung P.
DP
Owner/Managing Broker
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

The representative was very knowledgeable and helped me setting up social media. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

She was speaking little too fast for me. Social media set up was intimidating for me because I never used any of the sites before. But Denae set it up and did everything. Maybe I will get better at it as I use the sites. Review collected by and hosted on G2.com.

What problems is OutboundEngine solving and how is that benefiting you?

Denae set up all social media sites so I can start using it. It was AWESOME!! Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

I'm glad we could get your sites set up! We totally understand your apprehension, social media can be challenging. Please don't hesitate to reach out if you need advice or a refresher at any point. We're here to help!

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

Lindsey did everything to make my experience easy. I am super busy and technology dumb. She did not make me feel dumb or talk down to me. A lot of people have lost my business and a lot of money assuming I am dumb because I am not technology savvy. Anyway, Lindsey was great. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

I wish I could get her to do all my technology for fmls and gamls and for hbm. Three other systems that will take me half the night to figure out but not your problem. However, definately something to consider for us relationship building people.

I want to be there realtor for life. I also want to be there go to person after the homes are sold and bought. Review collected by and hosted on G2.com.

Recommendations to others considering OutboundEngine:

Consider making slide presentations that let the consumer know the process from beginning to end In cartoon form.

That would be awesome for real estate agents. We get asked the same thing over and over again. When a customer has it in writing it makes it awesome and legitimate. Review collected by and hosted on G2.com.

What problems is OutboundEngine solving and how is that benefiting you?

Home buyers need a go to person that is with them from beginning to end. That is my role. Your role for me was to help my customers see that I am legitimate and not some fly by night person.

The benefits for my business is more time with my customers and staying in touch in person and through automation. Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

Thanks for your review! We're happy to hear you've had a positive experience working with our team. I love that we're able to build your brand and let you focus on your expertise -- building meaningful relationships with your customers! We've got your back, let us know if you need anything in the future!

MICHELLE R.
MR
REALTOR®, ABR®, CLHMS®, GRI, SRS
Real Estate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

What I like best about Outbound Engine is their excellent customer service. My requests are addressed immediately or updates are provided until the matter has been resolved. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

What I dislike about Outbound Engine is the music I must listen to while waiting for a customer service representative to come on line when in the queue. Review collected by and hosted on G2.com.

Recommendations to others considering OutboundEngine:

Give them a try. They are a great virtual social media assistant helping you shine out there in the World Wide Web. Review collected by and hosted on G2.com.

What problems is OutboundEngine solving and how is that benefiting you?

The business problems they are helping me solve are: staying connected with my database, offering relevant content, freeing up my time to lead generate, alerting me to hot and warm leads, posting to all my social media outlets and inquiring about ways to continually improve on what they offer to their clients.

The benefits I have realized are: the time savings and the feedback from my clients about the great content being posted. They make me look good. Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

Michelle, I'm so glad you've had a positive experience partnering with our team, we take our job seriously and we hope to continue wowing you and your customers. We truly appreciate your business!

Gail G.
GG
Associate Broker
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

That I have some social media marketing Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

I pay to much for the results I'm getting or not getting Review collected by and hosted on G2.com.

What problems is OutboundEngine solving and how is that benefiting you?

Not many benefits Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

Hi Gail,

We're so sorry to hear you feel this way. Your experience matters to us and we want to make sure you get the most out of your investment with OutboundEngine. We'll reach out offline to discuss how we can help.

Best,

OutboundEngine

Verified User in Real Estate
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

Friendly, professional customer care where both facilitators were patient and conveyed positive attitudes while helping me set up my Outbound profile and account. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

I am concerned the content may be too generic.

I didn't like the holiday card design and would have preferred a better quality and design to send my clientelle. Review collected by and hosted on G2.com.

What problems is OutboundEngine solving and how is that benefiting you?

Internet exposure and marketing of my services.

Will see what benefits will be derived after I try the OBE service. Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

We're glad to hear you had a positive experience working with our onboarding team. We appreciate you taking the time to provide us a review. I've submitted your feedback to our content team. If you need anything in the future please don't hesitate to reach out.

Cheers,

OutboundEngine