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155 OutboundEngine Reviews

3.7 out of 5
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155 OutboundEngine Reviews
3.7 out of 5
155 OutboundEngine Reviews
3.7 out of 5

OutboundEngine Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OutboundEngineQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Ashley M.
AM
Owner/Agent - Messner Agency dba Insurance Brokers of MN, Inc.
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OutboundEngine?

The fact that they post on my social media and send email blasts with engaging content, on my behalf. All I have to do is give them the contacts. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

The price. It really is a great service, and the customer service is next to none, but for a start up it's truly not affordable. Review collected by and hosted on G2.com.

Stewart W.
SW
CEO
Insurance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

I liked that they claim they could handle everything and write the content that it was supposed to be current Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

I thought there content was uninformed and at best meaningless in general to what is happening today. I suggested this level of content was not as shown to me prior to enrolling in their program, that i felt very mislead.

I tried to suggest they need to do additional research and add current issues to their content that was important today., affecting all of us. That there Issues were not relevant to todays issues, they had no interest. or concern . I tried to explain to them the issues affecting tax laws, etc, they could have addressed so many important issues each month, instead there content was simply a waste of time and energy to even open and read content.

I work with high net worth clients the material was meaningless.

All they wanted to do was threaten me and tell me I signed a 12 month contract there there no cancelations and there company was going to enforce it, no concerns to my business or issues i had with their performance, content.and/ or if i was satisfied with their services.

In today economic environment who wants to do business with a company like that, with that attitude? Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

Hi Stewart,

I’m so sorry to hear you feel we haven’t addressed your concerns. We’ve been trying to connect offline to discuss but it looks like we’ve been unable to reach you. You can call or email us anytime between the hours of 8 am - 6 pm CST at 888-988-5526 or support@outboundengine.com. We’d love to hear from you so we can get to the bottom of what’s going on.

Best,

The OutboundEngine Team

Ron L.
RL
Divisional Sales Leader
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OutboundEngine?

Speed of assistance and knowledge of the support team. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

Can’t think of one thing. The service I’ve received has been awesome. Review collected by and hosted on G2.com.

Vicki R.
VR
Sales Associate
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

Good customer service, information is current for Real Estate. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

I don't dislike Outbound Engine, information is current. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OutboundEngine?

They were very patient and gave me good suggestions Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

I have no issues with Outbound Engine. I think they do a great job and have superior customer service. Review collected by and hosted on G2.com.

David P.
DP
Realtor, CNE, E-Pro, CDPE, BOLD Graduate
Real Estate
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

I didn't like anything "best" about my experience. I liked nothing with this particular company. I fell for the upfront promises. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

Signed up for 12 months of what was promised to be amazing Outbound Engine content, systems, and customer service. ALL are sub-par from this company. Their posts are mostly not relevant, and non compatible with social media algorythims. I have a large database and user interaction with Outbound Engine content is the lowest I've seen in years. A call to customer service to cancel after giving them a 6month chance to prove themselves, only yields a frustrating conversation with a entitled, "do no wrong" millennial on the other end. Review collected by and hosted on G2.com.

Dawn T.
DT
Real Estate Sales Associate
Real Estate
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

The knowledge and availability of the marketing team. If I get stuck, I feel that I will be well taken care of. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

At times because they are so experienced in social media, I feel they go too fast for me. I'm a dino when it comes to this. Review collected by and hosted on G2.com.

Charlie B.
CB
Broker Associate
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

the size of the electronic newsletters, quick response time by support, newsletter topics Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

Outbound Engine doesn't use account mang Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

The only good thing about it is that it forces me to be regular with communicating to past clients. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

Pretty much everything else. I don't care what your fake research says, emailing people every two weeks is way too much. And the content is incredibly generic and lame. If your going to badger people 2x a week, you better be brining it with some amazing content. I could go on, but I don't intend to do your job for you. Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

We’re really sorry to hear you feel this way about our service. Based on your review it’s difficult to determine what is happening with your account and identify how we can help. Our customer success team is available from 8 am - 6 pm M-F CST, you can reach us at 888-988-5526 or support@outboundengine.com. We’re happy to discuss any concerns you have in order to get to the real issues you’re facing. We hope to hear from you soon.

Best,

The OutboundEngine Team

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OutboundEngine?

Outbound Engine will take care of most of our social media and email campaigns which will free us up to generate leads and work other aspects of our business. We like that they have professional writers that will be posting on current market conditions on a national scale - we can then adapt our local social media/email campaigns to the same topic, just from a local or regional viewpoint. Review collected by and hosted on G2.com.

What do you dislike about OutboundEngine?

Because this is new to us, we're trusting that the content will be valuable and appropriate for our SOI and warm contacts - it's always difficult giving up control of information that is sent out with your name on it! Not that this is a dislike; it's just currently an unknown. Review collected by and hosted on G2.com.

Response from Sarah Philips of OutboundEngine

Hi, We're glad to hear your initial impression has been positive. Please let us know if there's anything we can do to keep the momentum going as you engage with your customers. We're here when you need us.

Cheers,

The OutboundEngine Team