Orum Reviews (1,075)

Reviews

Orum Reviews (1,075)

4.6
1,075 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the parallel dialing feature for significantly increasing their call volume and efficiency, allowing them to connect with more prospects in less time. The AI coaching and seamless CRM integrations enhance the overall user experience, making it easier to manage outreach and improve skills. However, some users note occasional connect delays that can affect the flow of conversations.

Pros & Cons

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Lochie B.
LB
Lochie B.
Business Development Representative
Mid-Market (51-1000 emp.)
"Gives Me More Time to Prospect and Reach More Leads"
5/5
What do you like best about Orum?

It gives me more time back in my day to spend on prospecting. It also helps me outreach to more people than I ever normally could manually Review collected by and hosted on G2.com.

What do you dislike about Orum?

More visuals of the notes need to be added when calling a lead after the first attempt Review collected by and hosted on G2.com.

MA
Max A.
Mid-Market (51-1000 emp.)
"Streamlined Cold Calling with Excellent Support"
5/5
What do you like best about Orum?

I use Orum for cold calling, and it allows me to call multiple people, which is great. It integrates with Outreach and makes the process more efficient than having to use a manual dialer. I appreciate the modernized interface, integrations, and updates. The setup was super easy, taking about five minutes, and the support has been really great. Orum makes my life easier. Review collected by and hosted on G2.com.

What do you dislike about Orum?

Sometimes I have to refresh the URL for it to link to my headset, or it'll start calling. Review collected by and hosted on G2.com.

Marshall C.
MC
Marshall C.
Business Development Manager
Mid-Market (51-1000 emp.)
"More Dials, More Conversations, More Opportunities"
4.5/5
What do you like best about Orum?

It makes cold calling faster, you can get through a much higher volume of calls without manually dialing every number. Review collected by and hosted on G2.com.

What do you dislike about Orum?

Connect quality can be inconsistent, getting someone on the phone is only useful if the contact information is accurate and the person is actually relevant. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Efficient Dialing with Salesforce and Gong Integrations"
4/5
What do you like best about Orum?

Integrations with Salesforce and Gong make it easy to filter through lists and makes dialing more efficient. Orum also allows you to filter by number temperature, letting you focus on the phone numbers of prospects that are more likely to pick up. Eliminating wasted time on phone numbers that typically do not answer has been key in driving more conversations and more meetings. Review collected by and hosted on G2.com.

What do you dislike about Orum?

One thing I ran into was having prospects tell me at times my number was coming through as "potential spam". This forced a change to input specific numbers instead of using Orum's "Boost Connect" feature. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Streamlined Prospecting with Quick Calls and Boost Connect"
5/5
What do you like best about Orum?

I use Orum for prospecting, and I appreciate how it helps me sequence accounts and prospects. It assists in finding cell phones and emails for enrichment, allowing me to efficiently send out follow-up emails and calls to targeted prospects. I like how we can make calls a lot quicker compared to manual dialing, and the Boost Connect feature is something I love the most. It helps me find the right numbers to call prospects, ensuring they align with the regional area codes where the prospects reside. I also think it's pretty cool that leadership can sit on calls for live listening, and it's great that we can listen to other reps to see what's working for them. Everything was fairly easy to set up, and we were up and running in just a matter of minutes. Review collected by and hosted on G2.com.

What do you dislike about Orum?

Everything on Orum works pretty well. Sometimes I've tried to call my own cell phone, and it showed up as somebody else's name being spoofed. Outside of that, everything works well. Review collected by and hosted on G2.com.

Sabrina F.
SF
Sabrina F.
Small-Business (50 or fewer emp.)
"Effective Cold Calling with Room for CRM Integration Improvement"
2.5/5
What do you like best about Orum?

I like that everything is in one place with Orum, and having AI assist to help coach me through calls is really helpful. It helps me go back and reflect on how I can improve my skills in cold calling. The initial setup was pretty easy, which was a nice bonus. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I have issues with the integration with the CRM HubSpot, as it sometimes doesn't work as it should importing my tasks. I believe it could use improvement. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Streamlined Cold Calling with Time-Saving Benefits"
4/5
What do you like best about Orum?

I love that Orum saves me time by allowing me to call multiple companies and prospects at once. It eliminates the need for calling individual prospects. I really appreciate being able to load up my list from Outreach or Salesloft and blast through it in 90 minutes instead of spending all day cold calling. This efficiency leaves me with more time for other productive sales activities. The ability to use 'hot numbers' and focus on doing more prospecting, LinkedIn outreach, and increasing the quality of my lists is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Orum?

The detection of call screeners and voice mails could be improved. Review collected by and hosted on G2.com.

Tushar V.
TV
Tushar V.
Business Development Representative
Mid-Market (51-1000 emp.)
"Seamless Orum Experience with Solid CRM Sync for Tracking Leads"
4.5/5
What do you like best about Orum?

Orum's user experience is pretty seamless compared to traditional calling tools. Especially how it's synced easily with the CRM and help me keep a track on my leads - that's solid. Review collected by and hosted on G2.com.

What do you dislike about Orum?

The call notes post conversations with cold call with the prospect can be improved. Rest, every functionality seems to work well. Review collected by and hosted on G2.com.

CM
Cade M.
Mid-Market (51-1000 emp.)
"Simplicity and Speed with Parallel Dialing"
5/5
What do you like best about Orum?

I like Orum because it helps me dial and keep everybody in sequence, making dialing easier. It's very organized, and being able to track who I'm calling in sequences is helpful. I enjoy the simplicity and easy-to-use interface. Parallel dialing is nice as it helps me call rapidly down long lists, keeping my dial sessions quick. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I find that sometimes it doesn't keep the outreach very well. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Game-Changer for Team Efficiency and Coaching"
5/5
What do you like best about Orum?

I love the AI scorecards at scale, which are great for reps to coach themselves. I also really love our CSM, who is a huge asset and extremely helpful. The customer service that I get from Orum is one of the best parts. I like that reps can see a baseline for their scoring and that every call is automatically scored. It really helps with training and onboarding new hires. Our CSM has helped onboard several new people, train the team when things weren't going well, and has flagged issues I wouldn't have seen otherwise and taught me new features. The initial setup was super easy, taking just a few minutes. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I think the UI could maybe get a little bit better, but overall, it's fine, and it is pretty easy to navigate. Review collected by and hosted on G2.com.