Orum Reviews & Product Details

I absolutely love Orum's ability to handle multiple numbers, which significantly enhances my day-to-day calling activities. Unlike other tools like SalesLoft, where I was limited to just one number, Orum allows me to have up to 10 numbers, which is incredibly beneficial. This feature allows me to call prospects at different times of the day using different numbers, increasing the likelihood of reaching them. The versatility of adding numbers from various regions like the US, Europe, or APAC without additional cost is fantastic. It greatly helps in addressing the issue of making calls seem more local and trustworthy to the recipients, avoiding the impression of phishing or scam calls. Additionally, Orum's parallel dialer is a game-changer, enabling me to make 200, 300, or even 400-500 calls a day effortlessly. It's amazing how I can dial multiple numbers at once, which saves a lot of time and increases my productivity. I also appreciate the ease of onboarding, as the team made the setup process smooth and efficient with detailed demonstrations and FAQs, which really helped my team and me get up to speed quickly. Review collected by and hosted on G2.com.

I find the UI of Orum a bit basic. While it's functional. Having used NOOX, which has a more animated and premium-feeling interface, I feel that Orum could improve in this area to enhance the user experience. I believe a more animated interface would make navigation easier, especially for users who are not tech-savvy, allowing for smoother interaction with the application. Review collected by and hosted on G2.com.

We use Orum for outbound calling, quality control, and training, and I appreciate its ability to provide visibility into our SDR teams' performance, which allows our managers to effectively monitor and coach our SDRs for improvement. I am particularly impressed by the insights and visibility that Orum offers, as they substantially enhance our outcomes. Additionally, I find the dialing tool to be very advanced, with features like rotating numbers and AI-based prioritization of contacts that optimize our calling strategy. The setup process of Orum was also pretty easy, making it accessible and straightforward for us to integrate into our existing operations. Overall, these features dramatically aid in boosting our productivity and optimizing our team's performance. Furthermore, the support from Orum has been commendable, reassuring us about the reliability of their service. Review collected by and hosted on G2.com.

We have experienced some technical drops with Orum over the past few weeks. Although this issue might have been related to Cloudflare, it still affected my workflow and created disruptions. Review collected by and hosted on G2.com.

I love using Orum for scaling our outreach efforts as it effectively facilitates more dials, more connections, and more meaningful conversations, ultimately leading to more meetings. The booster connects feature greatly enhances our ability to establish better connections. The constant upgrades are a significant advantage, keeping us at the forefront of emerging technology, with tools like the new AI coaching tool proving to be highly efficient. I also appreciate the great reporting that supports our strategic decision-making. Working with Orum is a pleasure, especially due to the outstanding customer service and tech support. My Customer Success Manager, Sean, is always available and tech support responds swiftly to any tickets, which adds immense value to the platform. From the initial setup, which was smooth due to comprehensive team support, to ongoing use, Orum consistently proves itself as the best choice among available power dialing tools. Review collected by and hosted on G2.com.

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The automation of the calls makes getting through tasks so much easier. Before using just hubspot it was extremely difficult to get throu8gh 100 calls just from a time standpoint but Orum makes it way easier. Review collected by and hosted on G2.com.

Even the power dial goes a little too fast like I don't have time to really prepare for a call. even just a one second delay would not make calling that much longer and it would allow me to take a second, breath, and best prepare for the call. Or at least having the option to turn on something like this would be great. Review collected by and hosted on G2.com.

I appreciate Orum for its speed and efficiency in dialing, which allows me to connect with high-probability numbers swiftly, thereby enhancing my prospecting efforts. The ability to toggle dial trees and voicemail settings on and off is incredibly useful, offering flexibility and control during calls. This feature enables me to focus on the right numbers quickly, targeting specific lists that facilitate gaining more business and expanding my reach during prospecting. Additionally, the simplicity of Orum's initial setup was impressive, making the integration process smooth and stress-free. Review collected by and hosted on G2.com.

I wish the exact number you called showed up on the dashboard because I have notes from previous conversations but Orum doesn’t show which number I had that conversation on, on the dashboard. Review collected by and hosted on G2.com.

The innovation, as well as the customer support and sales team, are truly outstanding. Easy to integrate, use and implement. We use it every day, so we lean on it pretty heavy. Review collected by and hosted on G2.com.

Every dialer comes with its own set of strengths and weaknesses, but there isn’t much I dislike about Orum. My main issue is that it doesn’t do a great job of collecting data on connection rates for specific area codes. The information doesn’t reflect all the dials made with each area code. This lack of precision can impact the effectiveness of A/B testing. Review collected by and hosted on G2.com.

I use Orum extensively in my business development team to call prospects and generate a strong pipeline. I find the AI coaching valuable as it helps me improve my pitch and prepares me to overcome objections. The ability of Orum's dialer to call multiple people simultaneously, specifically 2-4 at the same time, greatly increases my efficiency, allowing me to make three times as many calls in the same time it used to take. The AI summary feature is a huge asset, as it allows me to focus entirely on the conversation without the distraction of note-taking, making me more effective in my calls. Furthermore, the ability to have my team listen live to calls and review them post-call fosters a collaborative environment where we can all grow and enhance our skills collectively. Additionally, the analytics provided by Orum are excellent, offering insight into the number of calls made, objections handled, and tracking conversion rates, all of which are crucial metrics for my team’s success. I also appreciate how easy the initial setup was, and most importantly, how Orum integrates seamlessly with other tools I use like Outreach and Salesforce. Review collected by and hosted on G2.com.

I think it sometimes once or twice a month it 'bugs out' and I lose access for 30 mins. But the orum team is very quick at repairing or updating. Review collected by and hosted on G2.com.

I truly appreciate how Orum completely eradicates hours of admin time, which previously took up a significant portion of my day. The power dialer feature is particularly impressive, saving me hours and hours on calls, allowing me to keep up with all my tasks and even leave me with time to do extras. I find it incredible that what used to take a whole day of work is now condensed into just a few hours, demonstrating a significant boost in efficiency and productivity. Additionally, the initial setup of Orum is super simple and completed within a few minutes, which is a breath of fresh air compared to other software that is typically cumbersome to set up. Overall, Orum stands out as a product that really helps me streamline my work processes and optimize my time effectively. Review collected by and hosted on G2.com.

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I like the power calling feature in Orum as it significantly enhances my ability to dial numerous numbers efficiently compared to manual dialing. This feature allows me to dial a list in parallel, which helps me increase the number of calls I can make, making it a valuable tool for my calling needs. Additionally, the initial setup of Orum was quite easy and hands-on, which made the transition smooth for my team. Moreover, I appreciate that our organization can integrate Orum with Outreach, which simplifies dialing by easily pulling in lists and streamlining processes. Review collected by and hosted on G2.com.

I find it problematic that when someone requests to 'press 1 to get connected', Orum automatically detects it as a voicemail and moves on to the next number during power dialling. This is an issue that needs improvement. Review collected by and hosted on G2.com.

I use Orum primarily for power dialing, which significantly enhances my efficiency by allowing me to call multiple prospects simultaneously instead of dialing each one individually. I appreciate the parallel dialing feature as it helps me maximize the number of calls I can make, thereby increasing my outreach potential. The ability to use multiple phone numbers is a great asset that provides added flexibility in my calling strategy. I find the scorecard rating and insights extremely beneficial as they offer a detailed analysis of each conversation, highlighting areas for improvement, which has helped refine my approach. The daily dashboard is a powerful tool that keeps me updated on my performance within my team, enabling me to learn from those booking more meetings. Overall, the ease of setup with the SSO feature makes the initial integration seamless, saving valuable time. Review collected by and hosted on G2.com.

I dislike that Orum does not have the option to dial from Indian numbers. This is problematic because many of my prospects are based in India, and they are hesitant to pick up international numbers. This limits my ability to connect with them effectively, which could improve my connect rate and increase the chances of booking meetings if Indian numbers were available. Review collected by and hosted on G2.com.