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OpsRamp
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4.1 out of 5 stars
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OpsRamp Reviews & Product Details - Page 2

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OpsRamp Overview

Editedit
What is OpsRamp?

OpsRamp’s modern, SaaS-based platform provides enterprise IT teams and managed service providers comprehensive IT operations management (ITOM) from discovery to monitoring to remediation and automation in a single, unified solution.

OpsRamp Details
Discussions
OpsRamp Community
Languages Supported
English, Japanese
Show LessShow More
Product Description

OpsRamp - View and control your entire IT infrastructure by automating management, optimizing availability, performance and capacity to drive unified IT operations from a single pane of glass.

How do you position yourself against your competitors?

Unlike legacy ITOM providers or point monitoring tool providers, OpsRamp uniquely provides enterprise IT teams and service providers with:
* End-to-End, Full-Stack Hybrid Observability
* Service-centric AIOps
* Intelligent Automation
* Multi-tier, Multitenancy
* Proven Reliability

Seller Details
Seller
OpsRamp
Year Founded
2014
HQ Location
San Jose, CA
Twitter
@OpsRamp
1,463 Twitter followers
LinkedIn® Page
www.linkedin.com
182 employees on LinkedIn®
DR
Overview Provided by:
David Roth

Recent OpsRamp Reviews

B Venkata Sai Ram P.
BP
B Venkata Sai Ram P.Mid-Market (51-1000 emp.)
5.0 out of 5
"OpsRamp - Modernize Your IT Operations"
Ease of Discovery and Monitoring for the Complete Infrastructure With Different type of Integrations Support for other ITOM and ITSM Tools. User F...
Read more
Neeraja V.
NV
Neeraja V.Enterprise (> 1000 emp.)
4.5 out of 5
"OpsRamp provisions SaaS-based IT operations management platform for our Hybrid cloud infrastructure"
OpsRamp provides enterprise solutions to seamlessly track cloud resources & on setting up automated alert notifications for escalation & remediatio...
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Best tool to manage patches as well as monitor systems"
Patching can be automated and scheduled. Most of the details of the vms can be viewed and reports can be created and scheduled.
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

OpsRamp Media

OpsRamp Demo - Service Maps
Easily visualize and monitor performance and availability of services and their dependencies
OpsRamp Demo - Service-centric AIOps
Intelligent event management, powerful alert correlation, and rapid remediation
OpsRamp Demo - Cloud & Container Monitoring
Monitor more than 150 cloud services across Amazon Web Services, Microsoft Azure, Google Cloud and Alibaba. Also monitor applications running in containerized workloads, including individual Docker hosts and Kubernetes clusters, across on-premises and multi-cloud environments
Answer a few questions to help the OpsRamp community
Have you used OpsRamp before?
Yes

23 OpsRamp Reviews

4.1 out of 5
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23 OpsRamp Reviews
4.1 out of 5
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4.1 out of 5
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OpsRamp Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OpsRampQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
(Original )Information
What do you like best about OpsRamp?

Wide range of capabilities

supports major cloud providers and on-prem infrastructures

easy to use and configure

Support many notification channels

competitive price Review collected by and hosted on G2.com.

What do you dislike about OpsRamp?

UI is sometimes slow and less intuitive

some limitations in dashboards

Internal QA could be better - bugs aren't rare.

Documentation in some parts is very basic and not enough for implementing complex features. Review collected by and hosted on G2.com.

Recommendations to others considering OpsRamp:

Work with the OpsRamp success management team. They are great and beneficial. Review collected by and hosted on G2.com.

What problems is OpsRamp solving and how is that benefiting you?

Our IT infrastructure is scattered over on-prem and several public cloud providers. With OpsRamp, we're gaining visibility over our hybrid IT environment with one product. Review collected by and hosted on G2.com.

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Response from Bill Talbot of OpsRamp
Editedit

Thank you for your review! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our ability to monitor and manage complex hybrid environments. I will pass along your feature enhancement requests to our heads of product management and engineering.

Best,

Bill Talbot

CMO, OpsRamp

Helpful?
Share
Admin Approval Link
BP
Director Digital Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about OpsRamp?

There are several dashboard options available within the new version. Review collected by and hosted on G2.com.

What do you dislike about OpsRamp?

I would like to see a more customizable way to group and categorize devices. Review collected by and hosted on G2.com.

Recommendations to others considering OpsRamp:

Demo is critical and comparison to other tools. Review collected by and hosted on G2.com.

What problems is OpsRamp solving and how is that benefiting you?

We're utilizing it across a vast customer base for the asset management, alerting as well as ticketing points of view. Review collected by and hosted on G2.com.

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Response from Bill Talbot of OpsRamp
Editedit

Thank you for your review Bobby! I'm glad to hear you are getting good value out of OpsRamp across your customer base. I will send your suggested enhancements to our heads of engineering and product management.

Best,

Bill Talbot

CMO, OpsRamp

Helpful?
Share
Admin Approval Link
GK
Lead Associate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about OpsRamp?

Inventory and discovery is very easy to handle. We user OpsRamp for Inventory and Monitoring Review collected by and hosted on G2.com.

What do you dislike about OpsRamp?

Sometimes it's very slow. Managing inventory is very easy with this application Review collected by and hosted on G2.com.

Recommendations to others considering OpsRamp:

OpsRamp as an application is very easy to use Review collected by and hosted on G2.com.

What problems is OpsRamp solving and how is that benefiting you?

Managing inventory is very easy with this application Review collected by and hosted on G2.com.

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Response from Bill Talbot of OpsRamp
Editedit

Thank you for your review Ganesh! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our discovery, inventory and hybrid monitoring capabilities. I will pass along your feature enhancement requests to our heads of product management and engineering.

Best,

Bill Talbot

CMO, OpsRamp

Helpful?
Share
Admin Approval Link
AC
Manager, System Administration
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OpsRamp?

The account teams respond to the requests that have been raised for either enhancements or issues. Review collected by and hosted on G2.com.

What do you dislike about OpsRamp?

the responses from support for critical issues and timely responses. Review collected by and hosted on G2.com.

What problems is OpsRamp solving and how is that benefiting you?

The asset management issues and pathing related issues we are dealing with our client systems. Review collected by and hosted on G2.com.

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Response from Bill Talbot of OpsRamp
Editedit

Thank you for your review Anup! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our asset and patch management capabilities. I will pass along your feedback to our heads of support, product management and engineering.

Best,

Bill Talbot

CMO, OpsRamp

Helpful?
Share
Admin Approval Link
Muthu K.
MK
Senior Network Architect &amp; design Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpsRamp?

Opsview monitors the new version monitoring solutions, which helps the current IT enterprises tools with the new tool provided by OpsRams. One of the best tools for the IT organizations Review collected by and hosted on G2.com.

What do you dislike about OpsRamp?

Notifications were complicated; the AWS IAM query was not working as expected. options need to be provided for transferring the licensing between different host monitor Review collected by and hosted on G2.com.

What problems is OpsRamp solving and how is that benefiting you?

Most of the easy tasks were completed by this tool using simple automation scripts. we can add a self-monitoring plugin for ops review by using an open-source tool Review collected by and hosted on G2.com.

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Response from Bill Talbot of OpsRamp
Editedit

Thank you for your review Muthu! I'm glad to hear that OpsRamp's monitoring and automation capabilities are benefitting you and your team. I will send your suggested enhancements to our heads of engineering and product management.

Best,

Bill Talbot

CMO, OpsRamp

Helpful?
Share
Admin Approval Link
AK
Strategist - IT Ops - Tools & Automation
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OpsRamp?

Agile and robust platform and easy to setup Review collected by and hosted on G2.com.

What do you dislike about OpsRamp?

Not found any as it provides all the features which i need Review collected by and hosted on G2.com.

Recommendations to others considering OpsRamp:

They need to use if they have requirement of AIOPs Review collected by and hosted on G2.com.

What problems is OpsRamp solving and how is that benefiting you?

Server and Network monitoring with ITSM pplatform Review collected by and hosted on G2.com.

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Response from Bill Talbot of OpsRamp
Editedit

Thank you for your review Amit! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our AIOps capabilities.

Best,

Bill Talbot

CMO, OpsRamp

Helpful?
Share
Admin Approval Link
Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about OpsRamp?

Opsramp onboarding and customer success team is very friendly and is always available for help Review collected by and hosted on G2.com.

What do you dislike about OpsRamp?

Their offerings are limited. Most of the functionalities don't work. Review collected by and hosted on G2.com.

Recommendations to others considering OpsRamp:

Please review and compare all products and solutions first. Review collected by and hosted on G2.com.

What problems is OpsRamp solving and how is that benefiting you?

AIOps and proactiveness. I haven't realized any benefits yet as most of the functionalities don't work. Review collected by and hosted on G2.com.

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Response from Bill Talbot of OpsRamp
Editedit

Hello,

Thank you for your review and I'm sorry to hear that your experience with OpsRamp has not met your expectations so far. I would be happy to set up a meeting with our head of Customer Support to explore if and how we could try to improve your experience. If you are willing to do this, please contact us at support@opsramp.com.

Sincerely,

Bill Talbot

CMO, OpsRamp

Helpful?
Share
Admin Approval Link
NH
C
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpsRamp?

the best thing is a cloud-based IT operations management platform that brings together on-premises and cloud infrastructure through discovery. Review collected by and hosted on G2.com.

What do you dislike about OpsRamp?

Since I started I don't see any negative things on the platform Review collected by and hosted on G2.com.

What problems is OpsRamp solving and how is that benefiting you?

There is escalation features which help us to resolved customer issues on it. Review collected by and hosted on G2.com.

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Response from Bill Talbot of OpsRamp
Editedit

Thank you for your review Nasir! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our discovery, monitoring and incident management capabilities.

Best,

Bill Talbot

CMO, OpsRamp

Helpful?
Share
Admin Approval Link
Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OpsRamp?

Great monitoring solution, continually improving process flow and ease of getting to data you're looking for Review collected by and hosted on G2.com.

What do you dislike about OpsRamp?

Performance can lag at times, especially when looking at charts/metrics with environments running a lot of containers Review collected by and hosted on G2.com.

What problems is OpsRamp solving and how is that benefiting you?

Monitoring of kubernetes clusters, synthetics including ssl expirations as well as both linux and windows environments and services running on those OS's. Review collected by and hosted on G2.com.

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Response from Bill Talbot of OpsRamp
Editedit

Thank you for your review! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our synthetic, kubernetes and server monitoring capabilities. I will pass along your feature enhancement requests to our heads of product management and engineering.

Best,

Bill Talbot

CMO, OpsRamp

Helpful?
Share
Admin Approval Link
Kalyan Varma N.
KN
Sr Lead Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpsRamp?

Offers complete hybrid solutions from infrastructure to cloud services and Artificial intelligence. Review collected by and hosted on G2.com.

What do you dislike about OpsRamp?

Its limitation to only on promises cloud network.It would have been great if it is extended to inhouse applications as well. Review collected by and hosted on G2.com.

Recommendations to others considering OpsRamp:

NA Review collected by and hosted on G2.com.

What problems is OpsRamp solving and how is that benefiting you?

Machine learning, artificial intelligence and cloud services. Review collected by and hosted on G2.com.

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Response from Bill Talbot of OpsRamp
Editedit

Thank you for your review Kaylan! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our AI and ML-powered infrastructure and event management capabilities. I will pass along your feature enhancement request to our heads of product management and engineering.

Best,

Bill Talbot

CMO, OpsRamp

Helpful?
Share
Admin Approval Link

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