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Openforce
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Openforce
By Openforce
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4.6 out of 5 stars
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Openforce Reviews & Product Details

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Oakley A.
OA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Openforce?

The thing I like best about Openforce is their customer service. They are usually quick to respond and are always pleasant to deal with. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

I would say the speed of the system can be slow at times. They have improved a little recently and it is better than it was. Review collected by and hosted on G2.com.

What problems is Openforce solving and how is that benefiting you?

Openforce provides the necessary insurance needed for our fleet as well as provide contractor payment services. Review collected by and hosted on G2.com.

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Response from Openforce Marketing of Openforce
Editedit

Thank you for the 5 ⭐s Oakley! It's great to hear you’re able to solve the insurance and payment needs for your independent contractors, as well as getting the ongoing support needed to ensure your continued success.

As the demand for our technology grows, occasional slowness is not what we want any user to experience—ever. I can assure you we are investing heavily in our technology to continue delivering the most user-friendly and efficient platform and I’m happy to hear you’ve already seen improvement.

Last year, we DOUBLED our technology staff, which let us focus on speeding up critical areas of our system including 120x faster bulk document downloads, 22x faster document approvals, 25x faster document uploads and 13x faster load times.

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Openforce Overview

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What is Openforce?

Ditch the paperwork and endless manual tasks. Modernize independent contractor recruiting, onboarding, insurance, and payment processes with Openforce’s all-in-one easy-to-use platform. • Boost contractor recruiting by up to 10x with access to thousands of ready-to-work independent contractors. • Achieve up to 94% faster contractor onboarding through customizable, mobile-friendly enrollments and e-signatures. • Secure affordable insurance policies such as occupational accident, cargo, general liability, and more. We’ll work directly with your broker or refer you to one through our network of licensed insurance partners. • Ensure contractor compliance with automated screenings and document management tools with automated expiration alerts. • Deliver on-time contractor payments with efficient processing and optional hands-off settlements API. • Enhance contractor retention by up to 3x through a benefits marketplace designed to keep 1099 workers engaged long-term. Stop chasing down paperwork and upgrade your independent contractor management effortlessly with Openforce.

Openforce Details
Product Website
Discussions
Openforce Community
Languages Supported
English, Spanish
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Product Description

Openforce is the leader in technology-driven services that reduce operating costs and mitigate compliance risk for courier companies using independent contractors. Openforce frees contracting carriers from the burden of onboarding, contracting, and settlement processing, while helping contractors build their business. Our cloud-based applications help businesses achieve more sustainable, profitable growth by removing financial, operational, and compliance barriers to getting business done.

How do you position yourself against your competitors?

Efficiently and compliantly managing 1099 workers requires a specialized solution.

Manual processes or traditional HR platforms meant for W2 workers can lead to errors and significant misclassification risks.

Enter Openforce, the award-winning platform designed specifically for independent contractor management, providing operational efficiencies while strengthening your program's defensibility.

Join over 800,000 companies and independent contractors who trust Openforce for rapid and compliant recruiting, onboarding, insurance, and payment processes.

Seller Details
Seller
Openforce
Company Website
Year Founded
2001
HQ Location
Scottsdale, AZ
Twitter
@EverythingIC
455 Twitter followers
LinkedIn® Page
www.linkedin.com
137 employees on LinkedIn®
Description

Openforce is a technology platform designed to streamline the management of independent contractors and workforce compliance. It offers solutions for onboarding, payments, and risk management, enabling businesses to efficiently manage their gig economy workforce. With a focus on compliance and operational efficiency, Openforce helps organizations navigate the complexities of contractor relationships while ensuring adherence to legal and regulatory requirements. For more information, visit their website at [oforce.com](https://www.oforce.com/).

O
Overview Provided by:
Openforce Marketing

Recent Openforce Reviews

LL
Laurie L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Awesome customer service!"
Everyone in Client Services is extremely helpful! The website is very easy to use! I use Openforce all day every day.
Read more
CB
Crystal B.Mid-Market (51-1000 emp.)
4.5 out of 5
"Easy to learn and use"
I like all of the perks offered! It gives us an edge to be able to offer more to our driver force!
Read more
SH
Shawn H.Mid-Market (51-1000 emp.)
5.0 out of 5
"User Friendly, Simple, Organized"
Openforce is an easy way to keep my pay organized. Everything is combined here. I have one website to log into, which saves me time. I use Openfo...
Read more
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Openforce Media

Openforce Demo - Contractor Enrollment Dashboards
Openforce's mobile-friendly onboarding automates tasks to screen, collect documents, and get contractors to work quickly, while Analytic dashboards put business data insights at your fingertips.
Openforce Demo - Recruit Qualified Contractors Faster
Openforce’s contractor recruiting solution is designed to help you supplement your recruiting efforts with an available source of independent contractors ready to provide services — where and when you need them.
Openforce Demo - Contractor Mobile View
Make it easy for contractors to enroll in your program with our mobile document upload, keep track of their earnings, and stay compliant.
Openforce Demo - Review, Approve, and Reject Enrollment Documents
Skip the hassle of paper pushing and manual processes and take candidates from pre-screening to qualified to contracted in one portal in record time.
Openforce Demo - Full-Service Contractor Payment Processing
Managing contractor payments in-house is time consuming and risky. Save time while reducing risk with Openforce’s full-service payment platform. We'll even send contractor a handy text when payments are on the way!
Openforce Demo - Contractor Benefits Marketplace
Gain a competitive advantage with a suite of benefits designed to keep 1099 workers engaged long-term and help them thrive as independent business owners.
Play Openforce Video
Play Openforce Video
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13 out of 14 Total Reviews for Openforce

4.6 out of 5
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13 out of 14 Total Reviews for Openforce
4.6 out of 5
  • Sort By:
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13 out of 14 Total Reviews for Openforce
4.6 out of 5
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Openforce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OpenforceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Logistics and Supply Chain
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Openforce?

I love that Openforce is a "one stop shop" for onboarding new I/C's and they receive real time communication during the process. Openforce is much more simpler/easier to use than the previous business we used to use. I can easily submit settlements on a weekly basis, with timely processing. Openforce's customer service as been top tier since the ease of integrating their business. I am in contact with customer service weekly and I've always received prompt responses/resolutions to my questions/challenges. I am able to use the portal frequently with the submission of settlments. There are also many other features I have access to with the portal, such as checking the onboarding status of I/C's, etc. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

I've only experienced one downside with Openforce's customer service in over a year. I have chalked it up to the representative not having adequate knowledge of process and therefore provided me with incorrect information. Review collected by and hosted on G2.com.

What problems is Openforce solving and how is that benefiting you?

The problem that Openforce is the decrease in possibility of human error(s) that can be experienced when you have the same person looking at the information from start to finish when trying to calculate contractor's settlements. Downloading the information from our system and then uploading the spreadsheet on the portal has made it so much easier, effecient and cost effective with the amount of time that is being saved now. Review collected by and hosted on G2.com.

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Response from Openforce Marketing of Openforce
Editedit

Thank you for sharing your positive experience with Openforce. We are glad to hear that our platform has simplified your processes and provided timely processing for settlements. We appreciate your feedback and look forward to continuing to support your business.

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SH
Consumer Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Openforce?

Openforce is an easy way to keep my pay organized. Everything is combined here. I have one website to log into, which saves me time. I use Openforce multiple times throughout the week. Openforce has a very userfriendly APP and I have never had an issue logging in nor has there been any confusion about how to use the APP. I also have my comerical insurance through Openforce and it is very affordable. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

I do not have any examples of any downsides of using Openforce Review collected by and hosted on G2.com.

What problems is Openforce solving and how is that benefiting you?

Openforce is keeping my income/finanances more orangized. I like the benefit of only having to log into one website. Review collected by and hosted on G2.com.

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Response from Openforce Marketing of Openforce
Editedit

We're glad to hear that you find Openforce user-friendly and organized. We strive to make managing your pay and your insurance as simple as possible.

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Admin Approval Link
LL
Compliance Supervisor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Openforce?

Everyone in Client Services is extremely helpful! The website is very easy to use! I use Openforce all day every day. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

I need to understand how to run the reports more Review collected by and hosted on G2.com.

What problems is Openforce solving and how is that benefiting you?

Keeping track of everyone Review collected by and hosted on G2.com.

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Response from Openforce Marketing of Openforce
Editedit

We're thrilled to hear that you find our Client Services team extremely helpful and that you find our platform easy to use! We understand the importance of running reports, and we'd be happy to provide you with the necessary guidance to help you with that. Please feel free to reach out to our support team for assistance with running reports.

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Christine S.
CS
Driver Services/IC Compliance Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Openforce?

I find Open Force to be user friendly, easy to navigate through the site and their client support is top notch. My rep, Sara Garci and Jason Sugrue are excellent team members and always resolve any issues we have in the quickest manner possible. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

I get a lot of complaints about the customer service team. When my drivers call in for assistance, they either wait on hold for extended periods or do not get the assistance they need Review collected by and hosted on G2.com.

What problems is Openforce solving and how is that benefiting you?

They assist me with all of my driver pay issues or on-boarding issues that drivers are having and make it much easier for the drivers to navigate through the on-boarding process Review collected by and hosted on G2.com.

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Response from Openforce Marketing of Openforce
Editedit

Thank you for your 5 star review, Christine! We're honored to simplify processes for you and your drivers and ensure they get paid on time, every time.

We realized wait times for contractors to receive support reached a frustrating and unacceptable level. I'm happy to let you know we've expanded our customer service team, and contractors are now experiencing wait times of under 3 minutes!

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Admin Approval Link
PC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Openforce?

They have everything you need for when uploading driving docs. and when it comes to looking at paystubs or getting your tax info. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

The site can be slow at times. When it comes to updating documents, it can be hard to find the right area to upload/update them. Review collected by and hosted on G2.com.

What problems is Openforce solving and how is that benefiting you?

Keeping insureance up to date. Review collected by and hosted on G2.com.

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Response from Openforce Marketing of Openforce
Editedit

Patrick, thank you for your kind review. We're glad to hear having critical compliance and insurance docs and settlement data at your fingertips is helping your business thrive.

I'm sorry to hear you're experiencing occasional slowness or difficulty uploading new documents. I can assure you we are investing heavily in our technology to continue delivering the most user-friendly and efficient platform. We've already seen significant improvements, but stay tuned as we announce even more time-saving enhancements.

Helpful?
Share
Admin Approval Link
GC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Openforce?

The fact that they are always updating and trying to make things easier and better to make me more productive Review collected by and hosted on G2.com.

What do you dislike about Openforce?

I found it to be very slow as far as navigating and opening pages Review collected by and hosted on G2.com.

What problems is Openforce solving and how is that benefiting you?

Seem to be putting things more in one area so im not haveing to go through multiple steps Review collected by and hosted on G2.com.

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Response from Openforce Marketing of Openforce
Editedit

Gary, thank you for your review and feedback. Maximizing your productivity and efficiency is what we do. We're committed to bringing continuous enhancements to make certain we continue to provide customers like you with the best IC management software available, with the speed and reliability your business needs.

Last year we doubled our technology staff and were able to speed up the most used areas of the system anywhere from 13x to 120x! I’m happy to hear you’re already experiencing some of those wins. Cheers to increased productivity!

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CB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Openforce?

I like all of the perks offered! It gives us an edge to be able to offer more to our driver force! Review collected by and hosted on G2.com.

What do you dislike about Openforce?

Nothing that I can think of. All of the users in the office are fond of the service. Review collected by and hosted on G2.com.

What problems is Openforce solving and how is that benefiting you?

Document updating - making sure that we stay compliant! Review collected by and hosted on G2.com.

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Response from Openforce Marketing of Openforce
Editedit

Thank you for your review, Crystal! We love that you, your teams, and drivers are fond of their service and experience. We often hear that independent contractors love having access to benefits they wouldn't otherwise qualify for. In fact, our clients typically see a 3x increase in driver retention because of it. Cheers to happy drivers and compliance confidence!

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Dalon M.
DM
Recruiter
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Openforce?

Customer Service responds promptly regarding concerns and technical issues. Great customer service. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

Contractors often have issues completing their enrollment due to errors and internal matters. Review collected by and hosted on G2.com.

What problems is Openforce solving and how is that benefiting you?

In my recruiting experience, Openforce helped approve contractors' documents when I had trouble with workflow approvals. Review collected by and hosted on G2.com.

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Response from Openforce Marketing of Openforce
Editedit

We appreciate your kind review, Dalon. We strive to not only provide the best technology to help your business run more efficiently, but also quick support and solutions whenever needed. I'm happy to hear your getting such great value from Openforce. Cheers!

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AD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Openforce?

They have everything you need on openforce, and it's all easy to get to for really anyone using it. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

The site could be a tad faster on document loadings. Review collected by and hosted on G2.com.

What problems is Openforce solving and how is that benefiting you?

Keeping all things up to date with no issues Review collected by and hosted on G2.com.

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Response from Openforce Marketing of Openforce
Editedit

Thank you for your 5-star review Aaron. We look forward to continuing supporting your business and your independent contractors' businesses for years to come!

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Admin Approval Link
Ronnie G.
RG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Openforce?

The simplicity of the website makes using it a breeze. Review collected by and hosted on G2.com.

What do you dislike about Openforce?

I have experienced a few glitches when switching tabs on my account. Review collected by and hosted on G2.com.

What problems is Openforce solving and how is that benefiting you?

Being able to easily organize the fleet. Review collected by and hosted on G2.com.

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Response from Openforce Marketing of Openforce
Editedit

Thank you for your 5-star review, Ronnie. 🤩 We're happy to hear your getting great value from Openforce. Cheers to a strong 2023!

Helpful?
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Admin Approval Link

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