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OneTrust Privacy Automation Reviews & Product Details

LB
Security and Privacy Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OneTrust Privacy Automation?

The One Trust Privacy Automation module is intuitive and easy to configure. The platform is reliable and stable - I have not experienced any outages or other concerns. Handling privacy requests properly is critical to stay compliant and I feel confident that this can be achieved using the One Trust platform. In the course of the 5 years - I've had good and not so good support since we did not purchase the Enterprise Support. However, I have been very happy with our new Account Representative and the additional features available for support (access to support calls, support calendars). Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

I would like to see better out of the box reporting using the Dashboards and Reports. The Dashboard graph options are somewhat limited. Review collected by and hosted on G2.com.

What problems is OneTrust Privacy Automation solving and how is that benefiting you?

Provides an easy way for DSAR to be submitted and processed. Review collected by and hosted on G2.com.

OneTrust Privacy Automation Overview

What is OneTrust Privacy Automation?

The OneTrust Privacy and Data Governance Cloud offers one platform for security, marketing, and privacy teams to discover, control, and activate the responsible use of data throughout their organization. Enable privacy by design (PbD) and build a reputation of trust and transparency with a comprehensive, unified privacy management platform. -PIA & DPIA Automation -Data Mapping Automation -Privacy Rights Automation -Privacy Incident Management -Third-Party Risk Management -Privacy Notice Management -Privacy Training -DataGuidance Research

OneTrust Privacy Automation Details
Product Website
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How do you position yourself against your competitors?

The OneTrust Privacy and Data Governance Cloud offers one platform for security, marketing, and privacy teams to discover, control, and activate the responsible use of data throughout the organization.​

​Designed to help you visualize the vast amount of data coming into your organization so you can proactively manage your data sprawl while ensuring compliance and honoring customer rights, choice, and transparency. ​

With OneTrust you can:​
-Uncover hidden data including good data in bad places, sensitive data with inappropriate access, and hoarded data​
-Trigger internal workflows to remove sensitive information, restrict access, or apply privacy-enhancing technology such as encryption or masking​
-Promote responsible data usage by automating core privacy workflows, and capturing and governing consent throughout the data lifecycle​


Seller Details
Seller
OneTrust
Company Website
Year Founded
2016
HQ Location
Atlanta, Georgia
Twitter
@OneTrust
6,532 Twitter followers
LinkedIn® Page
www.linkedin.com
2,630 employees on LinkedIn®
Description

OneTrust is a leading privacy, security, and data governance software provider that helps organizations manage compliance with global regulations and standards. Their platform offers solutions for privacy management, risk management, data governance, and third-party risk management, empowering businesses to build trust with customers and protect sensitive information. With a focus on automation and user-friendly tools, OneTrust supports organizations in navigating complex regulatory landscapes and enhancing their overall data protection strategies. For more information, visit their website at [onetrust.com](https://www.onetrust.com).


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Recent OneTrust Privacy Automation Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
1.0 out of 5
"Non-Existent Customer Support"
Comprehensive suite of privacy tools that help you stay compliant
LB
Linda B.Enterprise (> 1000 emp.)
4.0 out of 5
"Very pleased overall with the One Trust Product and Support"
The One Trust Privacy Automation module is intuitive and easy to configure. The platform is reliable and stable - I have not experienced any outag...
Nishit    C.
NC
Nishit C.Enterprise (> 1000 emp.)
4.5 out of 5
"Top in class platform to manage privacy risk and compliance management"
Ease to.understand and customise user interface. Easy to create templates. Multi variety of dashboards and custom report options. Covers securi...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
5 people requested security information

OneTrust Privacy Automation Media

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146 out of 147 Total Reviews for OneTrust Privacy Automation

4.3 out of 5
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OneTrust Privacy Automation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OneTrust Privacy AutomationQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
GM
Sr. Manager Privacy Office
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about OneTrust Privacy Automation?

The tools are configured with privacy minded individuals. Privacy Assessments are easy to configure if you want to create your own, or you can use out of the box assessments that are pretty good depending on the size of your business. Answers are collected and stored in the Data Mapping tool, where you have the ability to create reports, or again use out of the box reports for things like your RoPA. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

I don't dislike anything, I have features that I would like to see that have not been implemented yet. A true non-production to production process where you can migrate data after it's been tested properly is the #1 feature the tool does not have today, making you make changes directly in production. Review collected by and hosted on G2.com.

What problems is OneTrust Privacy Automation solving and how is that benefiting you?

It's a one stop shop where we have multiple teams (Cybersecurity, Governance and Privacy) using the assessment tool to gather informaiton about Processing Activities, Applications and Vendors. The information is then stored in the Data Mapping module where you can easily view risks across the organization, see how things tie together, spit out reports and perform better risk management. You can drill down into a single process or look across a department or the entire organization to get a view of how the organization is looking from a Privacy Risk standpoint. Review collected by and hosted on G2.com.

AN
Data Privacy Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about OneTrust Privacy Automation?

The tool itself is a great one, with lots of templates that makes your complaince work easy. For large organization is an asset and you can rely to have made a huge part of the compliance work inside the tool. Also the fact there are worldwide approach benefits the company. The consultants are nice and easy to work with, always responsive and on point. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

We dislke the fact that there are some limitations whe it comes to the deletion of records. There is no bulk deletion template, which would be way easier. Review collected by and hosted on G2.com.

What problems is OneTrust Privacy Automation solving and how is that benefiting you?

We 've already shared those with our consultant. Review collected by and hosted on G2.com.

JS
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about OneTrust Privacy Automation?

The user interface has a clean and simple look. There are a lot of online help resources and the staff is professional and easy to work with. The team appear to take feedback and they use it to impove the product. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

The reporting features are basic and the Rights management features are a bit confusing. Review collected by and hosted on G2.com.

What problems is OneTrust Privacy Automation solving and how is that benefiting you?

Subjects rights requests and Data Discovery, Mapping and Lineage.

One trust allows us to have all of the functionality for our team in one place. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OneTrust Privacy Automation?

Comprehensive suite of privacy tools that help you stay compliant Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Customer support is non-existent - you're on your own. Implementation was tricky. Plus, you're required to view 4 hour-long videos just to get started, which is quite overwhelming. Review collected by and hosted on G2.com.

What problems is OneTrust Privacy Automation solving and how is that benefiting you?

Cookie consent management Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about OneTrust Privacy Automation?

It is very easy to use and understand. The interface is very user-friendly and the features are amazing! Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Nothing as such, even the customer support is also good and very quick with the assistance and reverts. Review collected by and hosted on G2.com.

What problems is OneTrust Privacy Automation solving and how is that benefiting you?

The time of implementation is very less and the UI/UX is very user friendly which has helped me a lot to increase the productivity. Review collected by and hosted on G2.com.

Manish G.
MG
Founding Member and Head of Business Operations
Education Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OneTrust Privacy Automation?

The software helped us to secure the data with in the comapnay and with in the employees. Its securuty helped us with all data protection and we managed it better. Sofware is very easy to use and we have integrated the same with customer support via api

We use it almost everyday so the we can have data provacy. It handles the datavery well which helps us us to get great data management. It has great number of features which can hep in your organisation and get your data organised Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Its a brilliant software to have for any organisation. The features which it provides gives wide ranges of varieties to use for data management.

The product keeps getting new updates as per the new technologies comes in to the field. The product is great in all extent, we dont have any words to say any dislikes on this. Review collected by and hosted on G2.com.

What problems is OneTrust Privacy Automation solving and how is that benefiting you?

The software gives great benefits on below things and helped us as well on the same -

- Data privacy

- Data customisation, organisation and management

- Integration with our internal lead management system

- Customer support with implementaion ides and cloud server Review collected by and hosted on G2.com.

Abhineet S.
AS
Senior Consultant - I
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about OneTrust Privacy Automation?

OneTrust privacy and sync enables us to measure the cybersecurity risk and requirements time to time and we do not have to measure it manually. The upside of it is trends that we get to see and filter out our requirements for a security practice without compromising our privay.

The customer support is very well as prompt reply for any ongoing issues. We tried integrating it with our in house hosted tools for better management. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Sometime we like to included more metrices (for better visibility across the teams) into the tool and for some reason it is not there yet. Review collected by and hosted on G2.com.

What problems is OneTrust Privacy Automation solving and how is that benefiting you?

Maintaing different reports, privacy dashboard for different teams and certain repos are made easy. With the help of governing tools, it made my life easier to manage. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
TC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OneTrust Privacy Automation?

The best parts about this product is it helps the organisation to avoid costly data breaches by identifying and mitigating the privacy & data risks. along side its easy of implementation and deployment. the customer support was quite good actully with my issues during the time of issues i faced and i was provided with a prompt solution to the problem. the best feature of this product is its privacy training, i get to use this feature quiet frequently. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

The main issues I personally faced were old UI and design which made it a bit difficult to navigate through the console. Their are certain areas where the integration with other product was not seamless. Review collected by and hosted on G2.com.

What problems is OneTrust Privacy Automation solving and how is that benefiting you?

This product helped me reducing the risks and mitigating the privacy and data risks bt avoiding data breaches. it helped me to increase the efficiency of the secuity team by automating privacy and data governance tasks. Review collected by and hosted on G2.com.

Sahil K.
SK
Technical Support Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about OneTrust Privacy Automation?

User friendly interface

one trust equipe user with build in application modules for proactive threat hunting and it update its solution regularly.good customer support and you can easily integrate with other tool/technologies.And facing no issue in frequently use.This solution is ease to implent. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

in some cases customer reported performance issues or delay with platform. Review collected by and hosted on G2.com.

What problems is OneTrust Privacy Automation solving and how is that benefiting you?

the problem of Risk mitigation and security is soloved by OneTrust Privacy and Data Governance Cloud .one trust help in identitfy and mitigating privacy risk Review collected by and hosted on G2.com.

Nishit    C.
NC
Security Delivery Associate Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about OneTrust Privacy Automation?

Ease to.understand and customise user interface.

Easy to create templates.

Multi variety of dashboards and custom report options.

Covers security privacy control templates from all latest frameworks and laws.

Provide option import external control templates as well. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Nothing as such. the platform is fulfilling current needs. Review collected by and hosted on G2.com.

What problems is OneTrust Privacy Automation solving and how is that benefiting you?

We support client business to improve on data privacy compliance requirements and onetrust has enabled us to achieve the goals by effectively managing the privacy requirements Review collected by and hosted on G2.com.