228 out of 229 Total Reviews for Omedym
Overall Review Sentiment for Omedym
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I love the insights that come with the abudance of resources available to my client. Having access to and seeing what the client is clicking on, what resources they are viewing, and how long they've been on the page really gives sellers an advantage in understanding what is important and a priority for their buyers. Such a huge upgrade from traditionally sending files individually. It is easy to imlement for buyers and integrate it into whatever the conversation surrounds. I have also had no issues relating to customer support. Review collected by and hosted on G2.com.
I dislike how easy it is for clients to forget about the portal. If it is top of mind, they are in it often. But it is common that they go into the portal once or twice. and completely forget they have access to it. I wish Omedym sent out reminders about the availability of the portals the buyers have access to, considering it can be personalized for their needs. Review collected by and hosted on G2.com.
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Omedym is great because it allows you to give your client something of value to them for free and provide a resource they do not have to pay for as a lot of my clients are used to ONLY being told about services that will cost extra money. This is ideal to begin a process with someone to show you care about their understanding of what they have or are going to have up and above just a 'quick sale' Review collected by and hosted on G2.com.
Omedym can seem like it will be much more of a 'time investment' than it actually is. I avoided it for a while thinking it would just had extra work to my sales process when, now, I see it does not take a lot of time once familiar with it at all and is an IDEAL way to begin a sales process with my clients. Review collected by and hosted on G2.com.
Adds value to multiple stages of a sales process: gains interest from prospects on the fence, differentiator to the competition, impactful follow up, gives flexibility to each decision maker to see the detail important to them, and gives me insight into how engaged a prospect is and with what topics. Review collected by and hosted on G2.com.
nothing negative, but would say that the more content available, the better Review collected by and hosted on G2.com.
I use Omedym for two reasons. 1 - To provide information about my company's products and offerings to potential clients in the form of an easy-to-navigate portal. 2 - To house assets like PDF proposals and PowerPoint presentations from sales cycles. A client-facing portal takes only minutes to set up, and you get incredibly useful insights such as which pages your prospects are looking at, and for how long. Such a great way to measure engagement! Review collected by and hosted on G2.com.
It has to be linked to an account that's already set up in Salesforce in order for a customer-facing portal to work. So if it's a new account, you have to spend some time setting it up in Salesforce first before the Omedym portal is ready. Review collected by and hosted on G2.com.
I appreciate the ability to customize portals and tailor them to fit the specific needs of each client. I also like the domain feature for clients to be able to share the portals easily within the organization. My favorite feature is the ability to tell if someone engages with the portal, which individual(s) engaged, and the amount of time that they engaged with the content. Review collected by and hosted on G2.com.
Sometimes it is difficult to find specific resources in the content library. Review collected by and hosted on G2.com.
I like how we can present a personalized portal to our prospects so they can view demos and ask questions at their leisure or after a formalized live demo when a new question comes up. Review collected by and hosted on G2.com.
The only downside I have seen with their portal is that there is a multi-step log in process when you send the registration link for a prospect which needs to be explained to prevent confusion - but that is a small inconvenience. Review collected by and hosted on G2.com.
Anyone I need to access Omedym can do just that - customers get to see it and share it as well. Customization of content to give the users a sense of belonging and exploration - this is made for them to see! It takes the burden off of full demo process to get their engagement and gives me a heads up on what they're most interested about! It's very easy to use, I make sure to use it with every deal so they can review between the meetings. Review collected by and hosted on G2.com.
If you don't take the time to customize experience, users can feel like it's generic and not worth looking at Review collected by and hosted on G2.com.
I like giving prospects the access to a peak of our system, at the comfortabliility of their own schedulle. We all know how busy days are and commiting to a hour long plus demo for something your cold called on isn't always ideal for the customer. I've had great success with sending omedyms and generating interest to book a demonstration. Review collected by and hosted on G2.com.
It's great to send proposals through and understand what pages of the proposal are looked after. However, having a e-signature workflow through Omedym would be great. Review collected by and hosted on G2.com.
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I send an Omedym portal to every prospect who agrees to meet with me. If they open up the portal, i can see what is important to them and what interests them by what they click and how long they watch it. Not always, but 90% of the time in my experience, if they go into the Omedym portal and explore different aspects of the solution, they are a buy, and not simply a casual shopper, someone kicking tires. With only a couple of exceptions, if someone uses the Omedym portal, i have won the deal. As soon as i book the meeting i send them the Omedym portal. Then, between our first conversation and when we actually meet, i can gauge their interest. Usually more than one person is involved in the process, and i will send an Omedym portal to the other people involved.
I even send Omedym portals to people who don't agree to a meeting, but who i glean enough information from on the phone to know that they need my company's solution... then i see if they go into the portal and call them a couple of days later.
Omedym helps keep the prospect engaged between first call and first meeting - but it also helps me know which sales processes are probably going to close - just because someone doesn't engage with Omedym doesn't mean that it isn't a valid process, but if there is high Omedym engagement, in my experience, it is almost always a valid process. Having some insight into prospect intent is helpful.
Also, of course, if the client asks about certain things, it is nice to be able to recommend certain videos within their portal that will address their question. Review collected by and hosted on G2.com.
I love the tool and use it multiple times a week - but the word 'Omedym' doesn't roll off the tongue, and the fact that it is 'my demo' spelled backwards doesn't make that better, it makes it worse. But it isn't an issue at all, i just call it a 'content portal' and the tool is a great asset. Review collected by and hosted on G2.com.
I like that this gives groups I'm in conversations with a customized outlet to do conduct research. There are more decision makers in a process that are more educated today walking into a sales process than ever before. They spend lots of time online researching the vendors prior to joining a meeting with anyone. Omedym gives them a place to do research on their own time, invite additional colleagues to join (that aren't on regularly scheduled calls), and lets me include all collateral related to the process in the same place. It easily integrates and summarizes the activities of the groups I'm in conversations with so I know what is most important. I use this for all groups after a first meeting - it's easy. Review collected by and hosted on G2.com.
It's one extra step for the client/prospect. Sometimes they don't want to utilize the portal. It isn't adopted by every group I'm in conversations with. Review collected by and hosted on G2.com.