Okendo Pros and Cons

The platform is straightforward to navigate, and the onboarding process is fantastic. Review collected by and hosted on G2.com.

The whole process from sign up to onboarding has been seamless. I dont see any issues with the platform. Review collected by and hosted on G2.com.

- Customer support & time of resolution

- Customization & integration abilities

- Pricing

- Product offerings

- Product development Review collected by and hosted on G2.com.

Review search abilities could be a bit better! Review collected by and hosted on G2.com.

I like how you can host an on-site review page that drives organic traffic and searches. Review collected by and hosted on G2.com.

Setting up the google reviews integration has been difficult. We still do not have our reviews populating in google. Review collected by and hosted on G2.com.

The support structure and the ease of use Review collected by and hosted on G2.com.

Nothing, it all works fine for us. thank you Review collected by and hosted on G2.com.

I love the way we can syndicate all the reviews across 8 different websites. Also the level of additional data that you can ask for on each product type helps the consumer see the relevant attributes to help with their purchasing decision. Review collected by and hosted on G2.com.

Difficulty in collecting and sharing brand/company reviews. This is more aimed at pure product reviews. Apart from that really happy with the platform and pleased we switched over from Reviews.io Review collected by and hosted on G2.com.

Okendo is very customizable to our store/brand and makes for a seamless review/UGC platform integration. The connections to other products in our tech stack allow for deep customer segmentation. Review collected by and hosted on G2.com.

Not too many downsides to Okendo. It does what it is intended to do. If I had to pick a downside, I would say further UGC integration and ability to leverage the submitted UGC more easily. Review collected by and hosted on G2.com.

The different solutions and customizations available to brands; very easy flow for customers and great insights/data points. Review collected by and hosted on G2.com.

Wish there were more email integrations to other platforms - ie, Retention Science that is our new email provider. Review collected by and hosted on G2.com.

It is impartial and fair with its review methods Review collected by and hosted on G2.com.

Its partnership with Google makes it a bit biased Review collected by and hosted on G2.com.

Ease of use, customization of demographics/questions to consumers. Review collected by and hosted on G2.com.

Currently there is nothing disliked with Okendo. Review collected by and hosted on G2.com.

Ease of use. Integration with Attentive. Setup was a breeze. I like the prebuilt review widgets and it's quite easy to make minor tweaks to each one. The team at Okendo is great. Review collected by and hosted on G2.com.

I haven't quite figured out where some of the features are yet, but some minor changes to the UI could probably make the setup process a bit faster. Otherwise, no complaints. Review collected by and hosted on G2.com.