It's mostly easy to use, however the metrics reporting is inaccurate (our sales rep admitted to me that this is the case when I asked why we were seeing discrepancies in the analytics section). Review collected by and hosted on G2.com.
I had a deeply frustrating experience with this company, and I feel compelled to share my concerns. Recently, I was hit with an unauthorized charge for thousands of dollars for a renewal I did not intend to make. In fact, upon purchasing the press release credits our sales rep assured us that no charges would be made to our credit card without prior approval. Their support number leads to a dead line, and the support page is inactive, making it nearly impossible to get help.
What’s almost more concerning is the lack of timely responses to my inquiries. It feels like an unethical practice to charge customers without prior consent, especially when they don't allow you to remove the credit card you have on file. This experience has left me feeling uneasy about their business practices, and I would not recommend them based on my experience. Review collected by and hosted on G2.com.
Video Reviews
Always Great Exposure Through Newswire
693 out of 694 Total Reviews for Newswire
Overall Review Sentiment for Newswire
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The team behind Newswire is strategic, swift to act and reply, and all around a perfect extension of my team. They have consistently shown growth and improvement for our public relations and earned media efforts. Their pricing, compared to doing the work ourselves, is nearly equal to the spend I'd be making on releases by doing them on our own, so worth the value. The onboarding was not complicated and they ran with what little I gave them to make a robust plan. Review collected by and hosted on G2.com.
I can't think of anything, it's been all upside and I've just reupped our contract. Review collected by and hosted on G2.com.
The interface to get a press release submitted for distribution is easy. Review collected by and hosted on G2.com.
Dishonest and dismissive customer support. They will automatically charge you for a renewal for a value pack of releases and just charge it to whatever payment method you used to purchase in the first place. They will not wait for authorization, they will just do this. Even if it's a several thousand dollar purchase, and they make no apologies for the lack of communication. They will dismissively point you to their terms of service. Everywhere on their website they advertise and market the value pack as just a purchase of a pack of releases at a discounted price. They do not tell you, except buried in the T&Cs, that they will automatically recharge you every year for that pack whether you wanted it to be yearly or not. It is a deeply shady business practice.
Sadly, I have used this service for many years and with multiple companies. I will be looking for an alternative going forward, suggest you do as well. Review collected by and hosted on G2.com.
Working with Newswire has been an outstanding experience. Their platform is incredibly user-friendly, making it easy to distribute our press releases and reach new audiences effectively. The dashboard is particularly impressive, offering detailed breakdowns that allow us to track the performance of our releases with ease.
The team at Newswire is exceptional, especially Maria P. and Morgan H. Their support and dedication have been instrumental in our success, and we couldn’t have asked for a better partnership.
We are grateful for the professional and heartfelt assistance we’ve received from Newswire. They have truly made a difference in our outreach efforts, and we look forward to continuing our collaboration. Review collected by and hosted on G2.com.
One area for improvement could be the occasional delays in getting real-time data updates on the dashboard. While the information provided is thorough and insightful, having more frequent updates would enhance the user experience even further.
Despite this minor setback, we are grateful for the professional and heartfelt assistance we’ve received from Newswire. They have truly made a difference in our outreach efforts, and we look forward to continuing our collaboration. Review collected by and hosted on G2.com.
Newswire is easy to use, and has pricing for everything from a single press release to many multiple releases throughout the year. They also have domestic as well as international distribution lines. I also like how easy it is to tie into the appropriate demographics, even at the cheapest tier. Customer support is well above average. The editors helped quite a bit with our first PR, and thereafter we had an account manager who made things even more seamless. After implementation, our PRs always garner a level of attention that satisfies our clients. While we pitch Newswire to every appropriate client, we don't use them as frequently as I'd like, and their service inward and outward remains consistently above bar. Maybe once to 4 times a year. And their built-in tools make it easy for my clients to integrate their PRs into their websites and social media! Review collected by and hosted on G2.com.
My only 'complaint', is that their international distribution pricing seems high, though that may be that I'm not as familiar with the challenges of those markets. Maybe some client-facing explanation of the much higher pricing could diffuse that impression. Review collected by and hosted on G2.com.
Their platform makes it easy to publish content and get it to preferred news sources. I like that it walks the user through a process to get your content live and in the news quickly. There are a lot of options you can choose from to get your news or article placed exactly where you want and it's very user friendly and self-explanatory if you've never done it before. Review collected by and hosted on G2.com.
Its very easy to get caught up in all the additional fees and options to spend more money. There are many ways to customize where your content is published, but it is challenging to do this on a small budget. Review collected by and hosted on G2.com.
I've had a positive experience using Newswire for distributing press releases. What I like the best about Newswire is its ability to reach a wide audience. We target a specific industry, and Newswire has the tools to help me focus my efforts exactly where they need to go. The process of submitting a press release is straightforward and user-friendly, which saves me time. After distribution, I particularly appreciate the detailed analytics Newswire provides. It's great to see the direct impact of my press releases, and these insights help me tweak future campaigns for even better results. Review collected by and hosted on G2.com.
Newswire costs can be a bit high for small businesses or individuals with limited budgets. Also, because of the broad reach and sheer volume of releases distributed through Newswire, individual press releases may not receive personalized attention from journalists and media outlets. This is probably mostly due to our business being in a niche and it may have far more impact if it were something a little more generic. Review collected by and hosted on G2.com.
Newswire offers a user-friendly platform with easy navigation and a clean user interface, making it simple for users to create and distribute press releases. The platform also provides customizable features that allow users to tailor their press release distribution based on their specific needs and target audience. Additionally, Newswire integrates with other PR tools, providing users with a seamless experience and the ability to leverage multiple resources for their PR campaigns. Review collected by and hosted on G2.com.
Newswire's targeted distribution options enable businesses to reach specific audiences and niche markets with tailored press releases. But there is less control about this for the user. Review collected by and hosted on G2.com.
Based on my experience with Newswire, the platform allows anyone or companies to publishing their press releases to their targeted media outlets as they wished. All press releases are released on the guarenteed media outlets. That's what I like about Newswire. Review collected by and hosted on G2.com.
Like I wrote before, Newswire allows anyone or companies to publishing their press releases to their targeted media outlets as they wished. But, unfortunately, not all press releases are lucky enough to get picked up by the targeted media outlets that folks or companies wanted them to get published on. But all press releases are published on the guaranteed media outlets. Just imagine how heart breaking is it for folks or companies to send their press releases to their targeted media outlets and they did not get picked up. Review collected by and hosted on G2.com.
The pricing and distribution is very clear. It was really easy to set up and so fast. We were on an insanely short timeline and couldn't use our old vendor at the last minute. Newswire was a fantastic solution and we plan to use them going forward. Review collected by and hosted on G2.com.
A little pricier than some other news services and it was a little confusing to figure out how you are supposed to fill out the company profile stuff to get it onto the release. But it wasn't super difficult I just didn't realize I need to do that step until I was at the very end and planning to release. Review collected by and hosted on G2.com.
