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NetSuite Reviews & Product Details - Page 4

NetSuite Overview

What is NetSuite?

As the world's #1 cloud ERP solution for more than 20 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an integrated system that also includes inventory management, HR, professional services automation, and omnichannel commerce, and is used by more than 41,000 customers in 219 countries.

NetSuite Details
Product Website
Languages Supported
Czech, Danish, German, English, Finnish, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

NetSuite is a cloud ERP solution, providing a suite of applications, from accounting and financial planning, to warehouse management, ecommerce, inventory management and beyond.

How do you position yourself against your competitors?

NetSuite is engineered to scale with businesses as they grow and to streamline mission-critical processes. In turn, this allows them to continue focusing on what they do best and to react to new market opportunities swiftly and confidently.


Seller Details
Seller
Oracle
Company Website
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
824,499 Twitter followers
LinkedIn® Page
www.linkedin.com
199,405 employees on LinkedIn®
Ownership
NYSE:ORCL
Phone
+1 (650) 506-7000
Total Revenue (USD mm)
$39,068
Description

Oracle Corporation develops, manufactures, markets, hosts, and supports database and middleware software, applications software, and hardware systems.


DT
Overview Provided by:

Recent NetSuite Reviews

MM
Matheus M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to learn and understand"
How accounting and finance are integrated, it is possible to reconcile accounts easily
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Ease of Use!"
Very easy to use interface. Navigating around the platform is easy and intuitive.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Very User Friendly and easy to learn"
The personalized dashboard is a game changer. I can start my day knowing exactly how to manage my time and complete tasks of most importance. The i...
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NetSuite Media

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3,761 out of 3,762 Total Reviews for NetSuite

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3,761 out of 3,762 Total Reviews for NetSuite
4.0 out of 5
3,761 out of 3,762 Total Reviews for NetSuite
4.0 out of 5

NetSuite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for NetSuiteQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KF
Accounting Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
What do you like best about NetSuite?

I love the way netsuite is capable of many integrations. This facilitates our company to do business across multiple, platforms and regions. I also love some functions that are unique to Netsuite such as the search bar, report cusomizations and making copies of journal entries. These are only a few of my favorite things about Netsuite, but overall it has so much more to offer. Last thing I would mention is the many evens and seminars that Oracle offers for free to educate users about this wonderful product. Everyone should take advantage of this! Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

There is nothing at the moment I dislike about NetSuite. I have been a user now for one year and still get to learn new things that are very useful for my role as an accounting manager. Review collected by and hosted on G2.com.

What problems is NetSuite solving and how is that benefiting you?

Data integration accross multiple platforms. Review collected by and hosted on G2.com.

Response from Lauren Dattilo of NetSuite

Thanks for taking the time to leave a review, Karla! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
(Original )Information
What do you like best about NetSuite?

We enjoy the ability to create our saved reports, it is a bit complicated so we are investing additional time to learn on a deeper level what to create in specific reports to obtain a deeper understanding of our financials/reconciliations.

In addition, when importing mass data the ease of creating the specifc file using previously updated templates is extremely helpful and saves time when reporting on a monthly basis. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

When exporting NS reports, they are not always the easiest to handle when sending to excel. Could potentially have a better understanding of certain or unneeded data when promoting a system export. Review collected by and hosted on G2.com.

What problems is NetSuite solving and how is that benefiting you?

Cost saving is a prime number one issue. Helping our team dissect certain vendors and costs while reporting on prior spends helps us develop reports to see who is timely on billing and payment while tracking usage. Review collected by and hosted on G2.com.

Response from Lauren Dattilo of NetSuite

Thanks for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback.

JW
Controller
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about NetSuite?

The best part about NetSuite is the ease of use for new users across our organization. Being able to add new users and have them up and running within a few days is a huge time save for our business. The fact that there are constantly new updates and features to the software always make me feel like we are on the cutting edge of each new type of technology. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

Our biggest challenge so far has been the pace of implementation. This is a lengthy process to find out exactly how to make NetSuite fit with our business, but putting in the effort up front will certainly go a long way down the road. Review collected by and hosted on G2.com.

What problems is NetSuite solving and how is that benefiting you?

NetSuite is helping us solve a terribly slow period close process. We were taking anywhere from 25-35 days to close a single month in our old system. We hope that with NetSuite we will be closed within 15 days after month end. Review collected by and hosted on G2.com.

Response from Lauren Dattilo of NetSuite

Thanks for taking the time to leave a review, Joe! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Verified User in Consulting
CC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about NetSuite?

One can boost warehouse efficiency: enables businesses to stremline order processing, from order entry to fullfilment -management of customer orders, sales orders, purchase orders, and returns - all at one place. One can automate financial processes which includes accounts payble,accounts receivable, general ledger and fixed assets. One can gain accurate inventory reports that allow making informed decisions about purchasing, order fullfilment and managment of inventory. One can optimize supply chain - the suite can manage vendors, monitor inventory levels, purchase orders, shipping && receiving. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

Complex issues are not presented in a simple manner when using the help system, and finding the specific information quickly may be a frustrating process sometimes. Some advantages such as a broad and complex feature set of the suite, may turn into one disadvantage when trying to carry on some biz use case without a training. Also, this complex software system is with the complex configuration settings. Review collected by and hosted on G2.com.

What problems is NetSuite solving and how is that benefiting you?

Allow us to streamline business operations, and to improve the bottom line of our business. Benefits include: comprehensive functionality at one place in one platform, ability to customize it for different busieness needs. It is a single pane of glass for finacial banking, and CRM data. It can be integrated with other products and services. Probalby the most important is improved visability into project profitability and how oprations and overall business is performing. Review collected by and hosted on G2.com.

Response from Lauren Dattilo of NetSuite

Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

JG
Computer Support Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about NetSuite?

We use Netsuite to manage inventory and shipping and streamline our business. The users have said the integrations are vast and the software is easy to use. They can get orders, pick them, and ship all with just a couple of clicks. As an administrator it is very easy to find users, reset them, and perform other admin tasks. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

The only downside of netsuite is the amount of databases required to operate and update. Review collected by and hosted on G2.com.

What problems is NetSuite solving and how is that benefiting you?

Order, inventory, and shipping are all easily accessible with just a few clicks. Review collected by and hosted on G2.com.

Response from Lauren Dattilo of NetSuite

Thanks for taking the time to leave a review, Jerry! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Verified User in Plastics
AP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about NetSuite?

Netsuite is highly customizable, which makes it theoretically able to work for everything. There are a lot of features that we utilize that are part of native netsuite or a bundle add on. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

It seems like Manufacturing doesn't have a ton of documentation on it on SuiteAnswers, and it requires a great deal of investigation to figure out how all of the pieces are moving together. The Shipping integration is also something that, theoretically, woudl be great to have.However, it still doesn't support LTL shipments, which is the bulk of many consumers. Review collected by and hosted on G2.com.

What problems is NetSuite solving and how is that benefiting you?

The ability to have all of our subsidiairies in Netsuite fills in a big gap that would otherwise be impossible to track. I also like the number of partner add-on's available to us becuase it fills in the gaps of native netsuite functionality. Review collected by and hosted on G2.com.

Response from Lauren Dattilo of NetSuite

Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

TS
System and Reporting Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about NetSuite?

The Order to Cash process. This process works well the managing business cash flow is much easier.

Workflow is my favorite which helps to add approval process

Savedsearches are useful and the menu navigation path provided is very helpful Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

Reconciliation and aging process. Had issues customizing to a real-time update with the search report

Few functions are not clearly defined in the help Review collected by and hosted on G2.com.

What problems is NetSuite solving and how is that benefiting you?

NetSuite CRM/ERP system helps customer service and support efficiently.

Providing the line item level header information at the lines when clicked.

The advanced search still has some limitations Review collected by and hosted on G2.com.

Response from Danielle Tarp of NetSuite

Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite.

AB
Contract Sales Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about NetSuite?

The flexibility of the system and variety of ways of development allow to plan and optimize management workflows with absolute certainty that it is possible. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

Takes time to get the logic from the beginning only. Review collected by and hosted on G2.com.

What problems is NetSuite solving and how is that benefiting you?

Gives 24/7 transparency and access to the full company data. Access from my cell being helpful so could really rely on it at any circumstances. Any report or data or even notes can be kept in the same place without a need to carry something in order to upload later. Review collected by and hosted on G2.com.

Response from Lauren Dattilo of NetSuite

Thanks for taking the time to leave a review, Andrii! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Verified User in Investment Management
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about NetSuite?

I like the customization of NetSuite and how adaptive the system is to our business needs. It is also highly regarded and used by many companies, which makes it easy to find resources to resolve any issues that you can encounter during usage. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

I do think that the user interface seems a little dated.

There are a few custom transactions that does not fit our company exactly but there are known workarounds to achieve our goals. Review collected by and hosted on G2.com.

What problems is NetSuite solving and how is that benefiting you?

Inventory Tracking was a big challenge my organization faced. NetSuite's advanced inventory management module solved this issue. We now have clear visibility of our inventory levels and all of the movements for the inventory. Review collected by and hosted on G2.com.

Response from Lauren Dattilo of NetSuite

Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about NetSuite?

This software is excellent; it integrates all processes in a structured way. You cannot proceed to step 2 without completing step 1, which helps ensure that everything is done in order. Additionally, you can automate many tasks, and the interface is user-friendly. Most transactions can be customized to fit the needs of your organization. Everything is interconnected, allowing you to trace all related records from any transaction. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

The implementation process was a complete disaster. We have been using this software for almost three years, and we are still fixing issues from the initial implementation. There have been constant changes within the organization, and we have had four different account managers. Support is difficult to understand, and they work in a different time zone, resulting in inconvenient calls at 7 or 8 PM. The renewal process was terrible; it took months to negotiate, and the pricing was high. The mobile app is not very user-friendly, and no one has clearly communicated all the features we can use with the software. Definetely, you need to hire an consultant additional to netsuite for a smooth integration. Review collected by and hosted on G2.com.

What problems is NetSuite solving and how is that benefiting you?

Streamline processes Review collected by and hosted on G2.com.

Response from Lauren Dattilo of NetSuite

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.