--- title: MRI Property Management Reviews meta\_title: 'MRI Property Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 186 reviews by the users' company size, role or industry to find out how MRI Property Management works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 186 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### MRI Property Management Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find MRI Property Management to be **easy to use** , appreciating its user-friendly interface and versatile reporting options. [(42 mentions)](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892283&qs=pros-and-cons#reviews) Users appreciate the **centralized tracking of commercial real estate** offered by MRI Property Management, enhancing efficiency and organization. [(30 mentions)](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892481&qs=pros-and-cons#reviews) Users value the **powerful reporting features** of MRI Property Management, enhancing data organization and trend analysis. [(24 mentions)](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892496&qs=pros-and-cons#reviews) Users commend the **excellent customer support** and reliable technology of MRI Property Management, enhancing their overall experience. [(23 mentions)](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892876&qs=pros-and-cons#reviews) Users appreciate the **efficiency** of MRI Property Management, enjoying quick processes and streamlined access to essential features. [(22 mentions)](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892262&qs=pros-and-cons#reviews) Users express frustration over **missing features** , including invoice attachment and property statement limitations, complicating management tasks. [(16 mentions)](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1891808&qs=pros-and-cons#reviews) Users struggle with **poor reporting** , citing difficulties in creating reports and lacking documentation for effective use. [(14 mentions)](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892797&qs=pros-and-cons#reviews) Users find the **poor usability** of MRI Property Management complicates functionality and hinders efficient report creation and management. [(14 mentions)](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892720&qs=pros-and-cons#reviews) Users find **reporting issues** significant, citing difficulties in generating necessary reports without extensive training. [(12 mentions)](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892784&qs=pros-and-cons#reviews) Users find the **inadequate reporting** capabilities frustrating, complicating tasks like user setup and report retrieval. [(10 mentions)](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=2423373&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of MRI Property Management ##### 1. Ease of Use Users find MRI Property Management to be **easy to use** , appreciating its user-friendly interface and versatile reporting options. [ See 42 mentions ](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892283&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless Property Management Mastery" What do you like about MRI Property Management? I really like that MRI Property Management is very user-friendly and easy to navigate between each module. It's able to import entries to the general ![Karin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karin B.") KB Karin B. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive, Reliable, and Boosts Efficiency—With Outstanding Support & Training" What do you like about MRI Property Management? MRI Property Management is easy to use once you're up and running—the interface is intuitive and streamlines daily tasks like leasing, accounting, and ##### 2. Property Management Users appreciate the **centralized tracking of commercial real estate** offered by MRI Property Management, enhancing efficiency and organization. [ See 30 mentions ](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892481&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "MRI Property Management Review" What do you like about MRI Property Management? MRI Property Management covers nearly all essential aspects of property management, including leases, management reports, and accounting. The software ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Centralized Data, But Needs Better Module Integration" What do you like about MRI Property Management? I like using MRI Property Management because we can see all our properties, tenants, and finances in one place. I appreciate the ability to report out ##### 3. Reporting Features Users value the **powerful reporting features** of MRI Property Management, enhancing data organization and trend analysis. [ See 24 mentions ](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892496&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "MRI Property Management Review" What do you like about MRI Property Management? MRI Property Management covers nearly all essential aspects of property management, including leases, management reports, and accounting. The software ![Karin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karin B.") KB Karin B. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive, Reliable, and Boosts Efficiency—With Outstanding Support & Training" What do you like about MRI Property Management? MRI Property Management is easy to use once you're up and running—the interface is intuitive and streamlines daily tasks like leasing, accounting, and ##### 4. Customer Support Users commend the **excellent customer support** and reliable technology of MRI Property Management, enhancing their overall experience. [ See 23 mentions ](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892876&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "MRI Review" What do you like about MRI Property Management? The technology is very reliable, and the support is excellent. Our account manager is very thorough, and we feel well looked after. Several processes ![Karin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karin B.") KB Karin B. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive, Reliable, and Boosts Efficiency—With Outstanding Support & Training" What do you like about MRI Property Management? MRI Property Management is easy to use once you're up and running—the interface is intuitive and streamlines daily tasks like leasing, accounting, and ##### 5. Efficiency Users appreciate the **efficiency** of MRI Property Management, enjoying quick processes and streamlined access to essential features. [ See 22 mentions ](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892262&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "MRI Property Management Review" What do you like about MRI Property Management? MRI Property Management covers nearly all essential aspects of property management, including leases, management reports, and accounting. The software ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "MRI Review" What do you like about MRI Property Management? The technology is very reliable, and the support is excellent. Our account manager is very thorough, and we feel well looked after. Several processes ### 5 Cons or Disadvantages of MRI Property Management ##### 1. Missing Features Users express frustration over **missing features** , including invoice attachment and property statement limitations, complicating management tasks. [ See 16 mentions ](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1891808&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Centralized Data, But Needs Better Module Integration" What do you dislike about MRI Property Management? There is limited functionality in some of the modules, particularly in central security and tables databases, which are the worst ones to report any d ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Not Using It Effectively Yet—Needs Better Guidance" What do you dislike about MRI Property Management? Not as efficient as previous property management systems used in different businesses. ##### 2. Poor Reporting Users struggle with **poor reporting** , citing difficulties in creating reports and lacking documentation for effective use. [ See 14 mentions ](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892797&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Centralized Data, But Needs Better Module Integration" What do you dislike about MRI Property Management? There is limited functionality in some of the modules, particularly in central security and tables databases, which are the worst ones to report any d YZ Y Z. Enterprise (\> 1000 emp.) 5.0/5 "Reliable, Comprehensive Platform for Efficient Property Portfolio Management" What do you dislike about MRI Property Management? There’s a lack of knowledge articles on how to write custom reports. ##### 3. Poor Usability Users find the **poor usability** of MRI Property Management complicates functionality and hinders efficient report creation and management. [ See 14 mentions ](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892720&qs=pros-and-cons#reviews) See Related User Reviews JH James H. 4.0/5 "Efficient and User-Friendly with Room for Mail Merge and work order Improvements" What do you dislike about MRI Property Management? I think the mail merge function could be improved slightly. It needs to be a bit more user friendly with further options of what attachments we want t DF Damien F. 3.5/5 "Versatile Yet Needs Tech Enhancements" What do you dislike about MRI Property Management? Doesn't always feel like they are at the forefront of tech. I wish it had dynamic reports with drilldowns and a customizable interface dashboard. ##### 4. Reporting Issues Users find **reporting issues** significant, citing difficulties in generating necessary reports without extensive training. [ See 12 mentions ](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=1892784&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Centralized Data, But Needs Better Module Integration" What do you dislike about MRI Property Management? There is limited functionality in some of the modules, particularly in central security and tables databases, which are the worst ones to report any d ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy Navigation, Clear Search, and Effortless Excel Exports" What do you dislike about MRI Property Management? Difficult to create reports or correspondence without full training. ##### 5. Inadequate Reporting Users find the **inadequate reporting** capabilities frustrating, complicating tasks like user setup and report retrieval. [ See 10 mentions ](https://www.g2.com/products/mri-property-management/reviews?filters%5Bsentiment_snippet%5D=2423373&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Centralized Data, But Needs Better Module Integration" What do you dislike about MRI Property Management? There is limited functionality in some of the modules, particularly in central security and tables databases, which are the worst ones to report any d YZ Y Z. Enterprise (\> 1000 emp.) 5.0/5 "Reliable, Comprehensive Platform for Efficient Property Portfolio Management" What do you dislike about MRI Property Management? There’s a lack of knowledge articles on how to write custom reports. ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") AC Verified User in Commercial Real Estate Small-Business (50 or fewer emp.) 10/9/2025 "Major Challenges with Platform Stability and Support" 0/5 What do you like best about MRI Property Management? Nothing—save your time and your money. They’ve wasted far too much of both of mine. Review collected by and hosted on G2.com. What do you dislike about MRI Property Management? Our experience with MRI has been both challenging and frustrating. The platform is prone to technical errors, which have repeatedly disrupted our accounting, reporting, and payment workflows. Although we were assured that “safeguards” were in place, these measures have occasionally failed, forcing our team to spend extra time resolving discrepancies and managing workflow interruptions. Support and Documentation: Support has proven to be one of the more difficult aspects of using MRI. There is frequent turnover within the support team, so we often find ourselves re-explaining ongoing issues to new representatives who may not be fully acquainted with our account history. Additionally, MRI’s support materials have been inconsistent: for over two years, their online manuals were unsearchable, and many sections are still incomplete. The instructional videos offer only partial guidance, leaving users to address common problems without comprehensive instructions. These shortcomings have led to slower resolution of issues and increased internal effort on our part. Account Management and Communication: Account management has also been problematic. Some commitments made during onboarding were not fully delivered, and requests for follow-up or corrections have sometimes been delayed or redirected, especially when third-party integrations are involved. After onboarding concluded, we noticed a decline in both responsiveness and accountability from the team. Recommendation: For those considering MRI, we strongly recommend documenting all agreements and carefully verifying every detail before moving forward. Be prepared to allocate extra time and resources to address issues as they arise. Overall, this partnership has demanded more effort and incurred greater costs than we initially expected. We hope MRI will continue to enhance its platform stability, documentation, and support processes to better meet the needs of its current and future clients. Review collected by and hosted on G2.com. What problems is MRI Property Management solving and how is that benefiting you? In our experience, MRI Property Management did not effectively solve any of the basic operational challenges we faced. Even fundamental tasks, such as correctly applying payments to tenants or maintaining permanent formatting within the system, were not functioning reliably. While the platform claimed to offer solutions for property management workflows, in practice it did not provide tangible benefits to our operations. Review collected by and hosted on G2.com. Show More Response from Karen Waite of MRI Property Management [Editedit](https://www.g2.com/survey_responses/mri-property-management-review-11789711/official_response/edit) Thank you for your review John, we are very sorry to hear that your experience with our software and service hasn’t met your expectations. Your feedback is extremely important to us and we take your concerns seriously. We’ve escalated your comments to our management and support teams so we can better understand what went wrong and address your concerns directly. A member of our team will be reaching out to you to discuss this further and work toward a resolution. Thank you for bringing this to our attention, we appreciate the opportunity to make things right. 7/14/2026 Current UserValidated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Small-Business (50 or fewer emp.) 7/15/2025 "MRI Property Management Review" 4.5/5 What do you like best about MRI Property Management? MRI Property Management covers nearly all essential aspects of property management, including leases, management reports, and accounting. The software is precise and only requires you to input the correct information. I also appreciate the flexibility it offers, allowing you to make corrections if you enter any information incorrectly. I have not encountered any other software that meets all the needs of the property management sector as effectively as this one does. Review collected by and hosted on G2.com. What do you dislike about MRI Property Management? II would like to receive reminders from MRI. For instance, if a lease is expiring within the next three months, it would be helpful for MRI to send a reminder to the property manager or user to ensure it doesn't get overlooked. This is currently a challenge with my properties. The accounting reports are generally fine, but I sometimes need to use the financial period to gather all the information for that timeframe. However, when looking at tenant statements, using the tenant statement period does not provide all the receipts and charges for the month. Is there something I might be doing wrong? Review collected by and hosted on G2.com. What problems is MRI Property Management solving and how is that benefiting you? Able to send out invoices with ease, input relevant information regarding leases and produce management reports with ease and accuracy. Review collected by and hosted on G2.com. Show More 7/14/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LI Liam I. Head of Finance Small-Business (50 or fewer emp.) 7/28/2026 "Dependable System for Static Data" 4/5 What do you like best about MRI Property Management? I like the dependability of the system, I can trust that by using the system required tasks will not get missed and you can input enough static data in order to be able to undertake a good level of analysis. Review collected by and hosted on G2.com. What do you dislike about MRI Property Management? My least favourite feature about MRI property management is that the PM system, purchase ledger and the general ledger aren't all integrated to provide live data. Review collected by and hosted on G2.com. What problems is MRI Property Management solving and how is that benefiting you? MRI is acting as a one stop static data source that is being used as the main source across our entity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![WEI S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WEI S.") WS WEI S. Management Accountant Small-Business (50 or fewer emp.) 7/28/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Flexible Property Management with Customizable Reporting" 4/5 What do you like best about MRI Property Management? I find the system flexible to my needs. It not only allows me to do the day to day property management tasks but also to customise the reports i needs. Review collected by and hosted on G2.com. What do you dislike about MRI Property Management? There is only one small inconvenience that I've noticed which the need to transfer between the three modules. Review collected by and hosted on G2.com. What problems is MRI Property Management solving and how is that benefiting you? It gathers all the property information, including both financial and non-financial related data, allowing me to produce different types of reports. It also provides a clear overview of the property, helping me when making decisions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AN Alex N. Management Accountant Small-Business (50 or fewer emp.) 6/26/2026 "Adaptable and Highly Customisable for a Variety of Setups" 4/5 What do you like best about MRI Property Management? It's adaptable to a variety of set ups and allows a fair amount of customisation to get out a variety of results. Review collected by and hosted on G2.com. What do you dislike about MRI Property Management? The separation of PPMS, PL and GL into separate modules can cause timing issues that then take time to reconcile such as with VAT periods. Review collected by and hosted on G2.com. What problems is MRI Property Management solving and how is that benefiting you? With Agora, Qube is presenting ways to be able to extract greater meaning from the raw data, which would save on time analysing each individual nominal code to look for patterns. This would then provide a much greater starting point to work from for providing the analysis of the business internally. Review collected by and hosted on G2.com. Show More Response from Karen Waite of MRI Property Management [Editedit](https://www.g2.com/survey_responses/mri-property-management-review-13035646/official_response/edit) Thank you for your review Alex. We are pleased to hear that the platform's flexibility and customisation are helping you gain more meaningful insights from your data and streamline your analysis. We value your comments about the separation of the modules and the reconciliation challenges this can create and will be sharing your feedback with our product team as they continue to enhance the platform and improve the overall user experience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Wayne M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wayne M.") WM Wayne M. Managing Director Small-Business (50 or fewer emp.) 7/7/2026 "Invaluable, Accurate, and Easy to Use Since 2004" 4.5/5 What do you like best about MRI Property Management? I have used MDA/ MRI since 2004. It is an invaluable tool to run my property company. It is accurate easy to use and effective Review collected by and hosted on G2.com. What do you dislike about MRI Property Management? Honestly there is nothing I dislike. I did find that as the company grew that I did not get customer service that I felt was sufficient but recently that matter has been addressed via a dedicated customer success manager Review collected by and hosted on G2.com. What problems is MRI Property Management solving and how is that benefiting you? MRI is always upgrading based on customer requests and needs so I benefit always from this Review collected by and hosted on G2.com. Show More Response from Karen Waite of MRI Property Management [Editedit](https://www.g2.com/survey_responses/mri-property-management-review-13071745/official_response/edit) Thank you for your review Wayne and continued partnership since 2004. It's rewarding to know that our property management software has consistently supported your business and delivered the reliability, accuracy and ease of use you value. We also appreciate your feedback regarding customer service and are pleased that the introduction of a dedicated client success manager has enhanced your experience. We look forward to supporting your continued success. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Mid-Market (51-1000 emp.) 5/1/2026 "All in one solution, Versatile & Reliable" 5/5 What do you like best about MRI Property Management? It's versatility. We can adjust and make the product work to suite the business processes instead of having to adjust the business around it. Reporting, everything is reportable. All data in all functions. How it can integrate with other products, be it 3rd party via API who via other MRI productions that either bolt on top of the data or integrate as a module. Review collected by and hosted on G2.com. What do you dislike about MRI Property Management? The disconnect between the fund dates and annual budget columns. When reporting it can be hard to distinguish what years the columns relate to if the fund dates have been amended usually for SC account production. In a perfect world they would only change at the start of the SC year but it's designed for that perfect world where SC accounts are produced and completed at the same time. Portal accounts require existing records in Qube. This means it cannot be used for Resident Engagement mandated by law to communicate with all parties of the building and visitors. Review collected by and hosted on G2.com. What problems is MRI Property Management solving and how is that benefiting you? It's all in one package capability. As a property management business you could run all aspects through the product. Review collected by and hosted on G2.com. Show More Response from Karen Waite of MRI Property Management [Editedit](https://www.g2.com/survey_responses/mri-property-management-review-12729647/official_response/edit) Thank you so much for taking the time to share your feedback. It’s great to hear that MRI Property Management’s flexibility, reporting depth and integration capabilities are helping you run multiple areas of your business within a single platform. We also appreciate your constructive comments around reporting clarity and portal functionality. These are important considerations and we have shared your feedback with our product team as part of our ongoing efforts to refine and improve the platform. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andrew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew S.") AS Andrew S. VP of Accounting, Controller Mid-Market (51-1000 emp.) 4/28/2026 "User-Friendly but Needs Faster Input Capabilities" 3.5/5 What do you like best about MRI Property Management? I find MRI Property Management very user-friendly. It's a great tool for day-to-day tracking and seeing trends in financial data. It helps us effectively research various data and run reports for ownership on the performance of a property. Additionally, it solves the record-keeping of revenues and expenses for our properties and assists us in preparing and providing financials to ownership and CPAs for tax purposes. Review collected by and hosted on G2.com. What do you dislike about MRI Property Management? Improving on the day-to-day data entry modules would be helpful. At times, it can be slow, and we can type faster than the system can process what we are typing. Speeding up the Journal Entry screen so that you can tab and enter data quicker would save us a lot of time. We find we have to use the mouse to click into the next field vs being able to intuitively tab and enter data. Review collected by and hosted on G2.com. What problems is MRI Property Management solving and how is that benefiting you? I use MRI Property Management for managing property finances, ensuring accurate record keeping of revenues and expenses. It helps us prepare financials for ownership and tax purposes, and it's a great tool for tracking and analyzing financial data trends. Review collected by and hosted on G2.com. Show More Response from Karen Waite of MRI Property Management [Editedit](https://www.g2.com/survey_responses/mri-property-management-review-12702386/official_response/edit) Thank you for your detailed feedback Andrew. We are pleased to hear that our property management software is helping you effectively manage property finances, streamline reporting and maintain accurate financial records. We also appreciate your suggestions regarding data entry performance and navigation within the Journal Entry screen. Your feedback has been shared with our product team for consideration as we continue to enhance the platform and deliver an even more efficient user experience. Validated ReviewerSource: Organic JT janet t. Small-Business (50 or fewer emp.) 4/7/2026 "Intuitive Management with Some Speed Bumps" 4/5 What do you like best about MRI Property Management? I find MRI Property Management easy to manage, with clear, bright screens and tabs that make navigation straightforward. I really like the help button, which is incredibly useful when I encounter tasks I don't understand. The easy-to-follow steps are excellent for creating training documents or assisting individuals, and I appreciate that the interfaces are clear and easily readable. Having used MRI for 8 years now, I consider myself a super-user. Review collected by and hosted on G2.com. What do you dislike about MRI Property Management? Oh, the fact that you cannot make the main screen bigger and keep the navigation/side part. Also, when you have a lot of data to sort, the upload of data takes too long. I would like to see the notes tab have better functions, such as spell check and Grammarly. MRI operatives do take a long time to respond. When an error has occurred, you cannot revert to the original without contacting the MRI operatives. Review collected by and hosted on G2.com. What problems is MRI Property Management solving and how is that benefiting you? MRI Property Management are not currently solving an issue, as I have resolved the issue myself by doing the task manually. Review collected by and hosted on G2.com. Show More Response from Karen Waite of MRI Property Management [Editedit](https://www.g2.com/survey_responses/mri-property-management-review-12594529/official_response/edit) Thank you so much Janet for your detailed feedback and for being a valued long-time user of MRI Property Management. We are pleased to hear that you find the system intuitive and effective for both daily operations and training. We also appreciate your insights on performance, functionality and support and will share these with the relevant teams as we continue to enhance the platform and overall customer experience. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") AF Verified User in Facilities Services Small-Business (50 or fewer emp.) 3/31/2026 "Powerful All-in-One Property Management, Though Reports Can Be Hard to Find" 3.5/5 What do you like best about MRI Property Management? “I find MRI Property Management really effective because it brings all our financial, tenant, and operational work into one place and the tenant portals make communication much smoother. It’s a powerful system that genuinely supports day‑to‑day property management Review collected by and hosted on G2.com. What do you dislike about MRI Property Management? It can be difficult to find the correct report as there are so many on the system, Sometimes it is a little trial and error finding the right one. Review collected by and hosted on G2.com. What problems is MRI Property Management solving and how is that benefiting you? MRI brings leasing, maintenance and tenant management into one unified system, reducing manual work and duplicated data. The application portal (TAP) really streamlines things. Applicants can fill everything in online without back‑and‑forth emails, and it captures accurate data from the start. It saves us time and reduces errors. The Engage Portal is great for tenants because it lets them do everything in one place— view documents, request repairs, and get updates without needing to call or email. It definitely improves communication and reduces workload for staff. Review collected by and hosted on G2.com. Show More Response from Karen Waite of MRI Property Management [Editedit](https://www.g2.com/survey_responses/mri-property-management-review-12567713/official_response/edit) Thank you for your review. We are pleased to hear that MRI Property Management is delivering strong value by bringing your financial, tenant and operational processes together and that both the Application and Engage portals are helping to streamline workflows and improve communication. We appreciate your feedback regarding report discovery and the challenges of navigating multiple options. We will share this with our Product team as we continue to enhance usability and the overall client experience. In the meantime, please don’t hesitate to reach out to our Support team who would be happy to provide helpful guidance and tips on reporting. 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