With the help of our representative, Sandra, our project was very easy to set-up and customize. We reviewed several options before we chose how to get the best experience for our global team, and the communications and reminders were clear and made it easy to encourage everyone to keep moving each day!
The support team was helpful when questions came up. The app was relatable, and there were options for those with and without compatible devices (please continue to add devices!) Review collected by and hosted on G2.com.
It would be helpful for users to see clearly 'how' steps were being counted (e.g. biking vs. walking was/was not allowed). We had a lot of questions on this. Last year's settings were different from this year, and the users weren't as inclined to read what was provided, or look for it, and caused some confusion. Review collected by and hosted on G2.com.
Video Reviews
197 out of 198 Total Reviews for MoveSpring
Overall Review Sentiment for MoveSpring
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MoveSpring is very user friendly, customer support is always helpful, and there is a wide variety of challenges. The Explore tab and the new monthly personal goal is the best addition to MoveSpring. The topics and articles offered in the Explore tab go hand in hand with the health topics we cover in our Healthy City, USA initiative so we're giving our users what they want to see. There is something for everyone in this app! Review collected by and hosted on G2.com.
Since the update, it's been hard getting used to the main tabs on the left side of the screen. I'm so used to them up top. I also don't like that the 'Announcements' tab changed to 'Campaigns'. Review collected by and hosted on G2.com.
MoveSpring is very user friendly. The step challenge in particular provides friendly competition among co-workers and helps us get our mind off work. It incentizes us to get outside and get our steps in with awards at the end as well. MoveSpring provided an amazing envronment where we could demonstrate teamwork and comradery outside of the workplace. I really enjoyed wokring with Jaclyn Ricchio. She was always super responsive and sooooo friendly. She helped me so much throughout the set up process and made everything as seamless as possible for me and my team. The set up was easy and if I ran into any issue, Jaclyn responded super quick. She really cared about the success of the step challenge and wanted only the best outcomes. She set time aside from her day to get on calls with me to make sure everything was going well. My company has been using MoveSpring for a few years now and we love it. We will definitley continue to use this service in the future. Review collected by and hosted on G2.com.
I didnt dislike anyting about MoveSpring. Very intutive and user-friendly. it had so many featurews that I loved. I cant think of anything that I disliked. Customer Support was always there when there was any sort of issue, big or small. Review collected by and hosted on G2.com.
Nicely laid out app. Fairly user friendly for the users. Was easy to use if you device synched but if you didn't have a synching devise, like myself, it was kinda a pain to remember to add the steps but it wasn't difficult. Customer support was good. Review collected by and hosted on G2.com.
Cost for access to the platform felt steep when you have to pay an additional cost to use said platform. Additionally, the way it was described for the Group Race feature it felt misleading. I had to completely customize every check point along the way when I thought it was already done. I spent an entire day doing that. Meanwhile we spent over a grand to utilize this platform. We did not get as much use out of it that we would like. Review collected by and hosted on G2.com.
MoveSpring is very intuitive and user-friendly. The help center was quick to resolve any questions and provide guidance whenever an employee or an admin had any issues. Review collected by and hosted on G2.com.
There are certain health apps that automatically convert all activity as steps (Gramin is one example), so there are some discrepancies between the mileage and steps of certain participants that also cycle, swim, or complete other activities. It would be great to see a solution to this issue! Review collected by and hosted on G2.com.
Our employees loved how easy and intuitive the app was and syncing worked very well for most devices. The announcement feature was easy to create and convenient to schedule send. Reports were simple to run. Review collected by and hosted on G2.com.
The app was great and worked smoothly all around. Some suggestions for improvement would be to have the ability to edit the conversion activities available for employees within the integration set up phase. Also, a nice feature when creating announcements would be to allow the addition of emojis. Review collected by and hosted on G2.com.
Our team loves MoveSpring! We introduced it this year as our first ever wellness challenge platform, and it has gotten some great feedback! There are so many different types of challenges that you can set up, users can create their own challenges, and it connects to so many devices. It also has made my job a lot easier and quicker as the administrator! Review collected by and hosted on G2.com.
I do wish that you could customize the challenges a little more - some of the challenges that I would like to do are not possible yet in the software. But there are still a lot of options. Review collected by and hosted on G2.com.
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We loved our MoveSpring experience. We do an annual Fitness Challenge. In the past it has been very manual and team's have lost interest. The the MoveSpring app it was easy to keep team's engaged and so easy for reporting purposes. The UI is fresh and engaging. We had a wonderful CSM, Jaclyn to answer any questions and loved that support was available if we needed it. Review collected by and hosted on G2.com.
Would have loved an integration with HeadSpace. Review collected by and hosted on G2.com.
Great team at MoveSpring that supported and set us up well for our fall event challenge! Jaclyn answered all of our questions and provided great resources to make it easy for us.
MoveSpring was a simple, easy to use app for our fall event. Our group engaged with the challenge and really enjoyed it. With such an easy to use app solution for this challenge, having myself as the admin on the app, our fitness champion to help engage the group on activities, and our event host to highlight leaderboard and live prizes, it was a big win all around! We would use this app again for future events. Review collected by and hosted on G2.com.
There wasn't anything I disliked about MoveSpring. I mentioned to our account manager a couple of features that would be great...custom habit tracking enhancement and the ability to mobile preview as building modules. Also, google fit integration with stridekick--would be nice to not have this additional step for users. Review collected by and hosted on G2.com.
The MoveSpring app was incredibly easy to navigate for staff members of all ages. The layout was straightforward, and the support chat was an added plus! Everyone was motivated to participate and we had lots of friendly compeition. Jaclyn was a great help! Review collected by and hosted on G2.com.
Nothing - everything about the app was excellent. Review collected by and hosted on G2.com.
I really enjoy the funcationality of the system. It is a nice layout and easy to navigate. I enjoy the design of the app as well along with the features. Compared to another challenge platform that was not easy to navigate, connect devices, bad design/layout.
I have had no comliants from our employees regarding movesring. Review collected by and hosted on G2.com.
I know for active minutes challenge, people who use their phone to track their workouts or certain fitness devices and it was not tracking active minutes correctly. I know that might be hard for that specific challenge.
I also wish there was more challenge that were already set up in the system besides having to customize them for more ways of wellness beyond fiteness. Review collected by and hosted on G2.com.