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Missive Features

What are the features of Missive?

Productivity Tools

  • Notes
  • Internal Discussion
  • Assignments and Tasks
  • Workflows
  • Templates
  • Tagging System

Inbox Tools

  • Unified Inbox
  • Filters
  • Reminders
  • Notifications

Coordination Tools

  • Calendar
  • Contacts
  • Task Management

Software Options

  • Desktop Application
  • Mobile Application

Filter for Features

Communication

Pop-up Chat

As reported in 88 Missive reviews. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.
80%
(Based on 88 reviews)

Notifications

As reported in 90 Missive reviews. Delivers notifications to both sides of the conversation.
90%
(Based on 90 reviews)

Internal Use

Conversation Archiving

As reported in 91 Missive reviews. Archives conversations in a separate location for later reference.
89%
(Based on 91 reviews)

Lead Development

Enables employees to denote potential customers. 83 reviewers of Missive have provided feedback on this feature.
82%
(Based on 83 reviews)

Team Inbox

As reported in 90 Missive reviews. Provides a central location for help requests, helping employees respond sooner.
92%
(Based on 90 reviews)

Customer Profiles

Allows for the creation of profiles for contacts and customers. 82 reviewers of Missive have provided feedback on this feature.
83%
(Based on 82 reviews)

Process

Macros

Allows administrators to create templated responses to frequently asked questions. 62 reviewers of Missive have provided feedback on this feature.
84%
(Based on 62 reviews)

Channels

Email

Based on 61 Missive reviews. Ability to connect agents with customers through Live Chat.
88%
(Based on 61 reviews)

Social

Connects employees with customers through a social media solution. This feature was mentioned in 62 Missive reviews.
87%
(Based on 62 reviews)

Live Chat

Ability to connect agents with customers through email. 59 reviewers of Missive have provided feedback on this feature.
85%
(Based on 59 reviews)

Phone

Connects employees with customers through a calling solution. This feature was mentioned in 58 Missive reviews.
73%
(Based on 58 reviews)

Text

Ability to connect agents with customers through text message solution. This feature was mentioned in 59 Missive reviews.
86%
(Based on 59 reviews)

Multi-Channel Coverage

As reported in 190 Missive reviews. Software incorporates multiple digital communications channels.
87%
(Based on 190 reviews)

Open Listening

Allows incorporation of inbound contacts from non-marketing channels. 176 reviewers of Missive have provided feedback on this feature.
82%
(Based on 176 reviews)

Business Instant Messaging

File Sharing

As reported in 146 Missive reviews. Allows users to send and open various file types.
86%
(Based on 146 reviews)

Notifications

Based on 149 Missive reviews. Notifies users when they have been contacted or tagged.
89%
(Based on 149 reviews)

Search

As reported in 151 Missive reviews. Message content search capability.
78%
(Based on 151 reviews)

Mobile Application

Based on 145 Missive reviews. Software can be accessed through a downloadable mobile application.
87%
(Based on 145 reviews)

Web Application

Based on 147 Missive reviews. Software can be accessed through a downloadable desktop app or a cloud-based site.
91%
(Based on 147 reviews)

Integrations

As reported in 142 Missive reviews. Application integrates with other outside software.
83%
(Based on 142 reviews)

Design

Communications Strategy Development

Allows planning and deployment of an overall communications strategy. 174 reviewers of Missive have provided feedback on this feature.
84%
(Based on 174 reviews)

Create Content

Based on 165 Missive reviews. Includes or integrates with content creation apps.
72%
(Based on 165 reviews)

Personalization

Outbound communications are segmented and personalized. 177 reviewers of Missive have provided feedback on this feature.
84%
(Based on 177 reviews)

Inbound Identification

Inbound contacts are identified and handled based on history. This feature was mentioned in 177 Missive reviews.
87%
(Based on 177 reviews)

Regulatory Compliance

Software verifies compliance with GDPR, CAN-SPAM, and other legal requirements. This feature was mentioned in 166 Missive reviews.
83%
(Based on 166 reviews)

Productivity Tools

Notes

Allows users to leave notes or comments on emails or relevant cases. 214 reviewers of Missive have provided feedback on this feature.
92%
(Based on 214 reviews)

Internal Discussion

Based on 217 Missive reviews. Provides a dedicated space or a thread feature that allows for long-form discussion.
93%
(Based on 217 reviews)

Assignments and Tasks

Based on 213 Missive reviews. Offer in-application assignment and task tracking functionality.
86%
(Based on 213 reviews)

Workflows

Allows users to create and follow predetermined workflows attached to actions. This feature was mentioned in 210 Missive reviews.
83%
(Based on 210 reviews)

Templates

As reported in 217 Missive reviews. Allows users to create canned answers or templates for email responses.
90%
(Based on 217 reviews)

Integrations

As reported in 205 Missive reviews. Integrates without outside software to provide additional functionality or pull information.
86%
(Based on 205 reviews)

Tagging System

Based on 213 Missive reviews. Provides a tagging system to allow users to sort emails by relevant subject.
90%
(Based on 213 reviews)

Analytics

Trends

As reported in 188 Missive reviews. Analyzes trends in email content and resolution.
76%
(Based on 188 reviews)

Performance Tracking

As reported in 189 Missive reviews. Tracks performance and productivity of users inside the application.
78%
(Based on 189 reviews)

Email Tracking

Based on 193 Missive reviews. Tracks email analytics like emails opened, how long the email was opened for, etc.
75%
(Based on 193 reviews)

Inbox Tools

Unified Inbox

As reported in 255 Missive reviews. Consolidates multiple email accounts into one viewable platform.
93%
(Based on 255 reviews)

Filters

As reported in 251 Missive reviews. Allows users to filter their emails by sender, date received, opened, etc.
89%
(Based on 251 reviews)

Reminders

Gives users reminders to send or reply to emails. This feature was mentioned in 246 Missive reviews.
87%
(Based on 246 reviews)

Notifications

Provides notifications when users receive new emails. 250 reviewers of Missive have provided feedback on this feature.
89%
(Based on 250 reviews)

Coordination Tools

Calendar

Provides a native calendar. This feature was mentioned in 242 Missive reviews.
84%
(Based on 242 reviews)

Contacts

As reported in 244 Missive reviews. Provides a native contact book.
85%
(Based on 244 reviews)

Task Management

As reported in 240 Missive reviews. Offers built-in task creation and assignment functionality.
78%
(Based on 240 reviews)

Software Options

Desktop Application

Software available as a downloadable desktop application. 246 reviewers of Missive have provided feedback on this feature.
92%
(Based on 246 reviews)

Mobile Application

Software available as a mobile application. 246 reviewers of Missive have provided feedback on this feature.
89%
(Based on 246 reviews)

Sorting & Filtering

Attachment Search

Enables users to search for specific email attachments. 33 reviewers of Missive have provided feedback on this feature.
75%
(Based on 33 reviews)

Tags

Allows users to create and assign custom tags to emails. 33 reviewers of Missive have provided feedback on this feature.
82%
(Based on 33 reviews)

AI Sorting

Automatically sorts mail into untuitive categories and/or folders. This feature was mentioned in 29 Missive reviews.
70%
(Based on 29 reviews)

Predefined Rules

Based on 30 Missive reviews. Allows users to set up predefined rules to automatically sort incoming mail.
81%
(Based on 30 reviews)

Integrations

Microsoft Outlook Integration

As reported in 29 Missive reviews. This software integrates with Microsoft Outlook.
83%
(Based on 29 reviews)

Gmail Integration

As reported in 31 Missive reviews. This software integrates with Gmail.
87%
(Based on 31 reviews)

Apple Calendar Integration

This software integrates with Apple Calendar. 28 reviewers of Missive have provided feedback on this feature.
73%
(Based on 28 reviews)

Time Management

Unified Inbox

As reported in 30 Missive reviews. Provide a unified inbox to manage multiple accounts at once.
89%
(Based on 30 reviews)

Email Automation

Provide the ability to automatically send recurring emails. This feature was mentioned in 26 Missive reviews.
83%
(Based on 26 reviews)

Snooze

Based on 28 Missive reviews. Provide a feature to snooze, or defer, non-urgent emails.
84%
(Based on 28 reviews)

Generative AI

AI Text Generation

Allows users to generate text based on a text prompt. This feature was mentioned in 28 Missive reviews.
74%
(Based on 28 reviews)

AI Text-to-Speech

Simulates human-like speech from text inputs. 26 reviewers of Missive have provided feedback on this feature.
63%
(Based on 26 reviews)

AI Text Summarization

Condenses long documents or text into a brief summary. This feature was mentioned in 27 Missive reviews.
69%
(Based on 27 reviews)

AI Text Generation

Based on 72 Missive reviews. Allows users to generate text based on a text prompt.
82%
(Based on 72 reviews)

AI Text Summarization

Condenses long documents or text into a brief summary. This feature was mentioned in 71 Missive reviews.
83%
(Based on 71 reviews)

AI Text Generation

Allows users to generate text based on a text prompt. 51 reviewers of Missive have provided feedback on this feature.
78%
(Based on 51 reviews)

AI Text Summarization

As reported in 50 Missive reviews. Condenses long documents or text into a brief summary.
78%
(Based on 50 reviews)

AI Text Generation

Based on 160 Missive reviews. Allows users to generate text based on a text prompt.
77%
(Based on 160 reviews)

AI Text Summarization

Based on 158 Missive reviews. Condenses long documents or text into a brief summary.
76%
(Based on 158 reviews)

Generative AI - Business Instant Messaging

Text Summarization

Based on 34 Missive reviews. Condenses long documents or text into a brief summary.
67%
(Based on 34 reviews)

AI - Business Instant Messaging

AI Powered Search

Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms. This feature was mentioned in 34 Missive reviews.
66%
(Based on 34 reviews)

Smart Notifications

Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work. 34 reviewers of Missive have provided feedback on this feature.
64%
(Based on 34 reviews)

AI Powered Language Translation

As reported in 32 Missive reviews. Uses AI-powered language translation tools to translate messages in real-time.
60%
(Based on 32 reviews)

Content Generation

Creates, assists, or automates the generation of text-based content within the platform. 33 reviewers of Missive have provided feedback on this feature.
67%
(Based on 33 reviews)