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Microsoft Dynamics 365 Business Central Reviews & Product Details - Page 82

Microsoft Dynamics 365 Business Central Overview

What is Microsoft Dynamics 365 Business Central?

Grow your business with Microsoft Dynamics 365 Business Central—the first comprehensive business management solution that uses Microsoft Copilot to boost productivity, spark creativity, and improve business performance with next-generation AI. Connect finance, sales, service, and operations teams within a single easy-to-use application that streamlines processes and empowers data-driven decisions. Work seamlessly with Microsoft 365 including Outlook, Excel, and Teams, so employees can get the information they need without switching between applications. Drive continuous improvement and innovation backed by the world-class security, flexibility, and scalability of the Microsoft cloud. Join more than 40,000 small and medium-sized businesses that have moved to the cloud with Dynamics 365 Business Central to work smarter, adapt faster, and perform better.

Microsoft Dynamics 365 Business Central Details
Product Website
Languages Supported
Bosnian, Bulgarian, Catalan, Czech, Danish, German, English, Estonian, Finnish, French, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Dynamics 365 Business Central is an all-in-one business management solution that's easy to use and adapt, helping you connect your business and make smarter decisions.

How do you position yourself against your competitors?

Adapt Faster: Transform business operations with the security, flexibility, and scalability of the Microsoft cloud solution that grows with your business.

Work Smarter: Empower people with Microsoft Copilot and connectivity to Microsoft 365 so your teams can be more productive, collaborative, and impactful.

Perform Better: Perform better with guided workflows and timely data that drives continuous process optimization, accelerates financial close, and improves decision-making.


Seller Details
Seller
Microsoft
Company Website
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,052,965 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
Phone
+1 (877) 276-2464
Total Revenue (USD mm)
$204,090
Description

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately

8,000 passionate employees worldwide.


KT
Overview Provided by:

Recent Microsoft Dynamics 365 Business Central Reviews

Himanshu B.
HB
Himanshu B.Small-Business (50 or fewer emp.)
4.5 out of 5
""Microsoft Dynamics 365 Business Central: A Balanced Perspective"
Better Scalability, Crazy Integration and Good Business Outcomes and Really Good Mechanism
Naresh Kumar G.
NG
Naresh Kumar G.Enterprise (> 1000 emp.)
4.0 out of 5
"365 Microsoft Dynamics review"
Customer Engagement and stronger relationships, Comprehensive Functionality, Seamless Integration, Scalability and Flexibility, Mobile version allo...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Senior QC Engineer"
It has a user-friendly interface and ability for customization.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Microsoft Dynamics 365 Business Central Media

Microsoft Dynamics 365 Business Central Demo - Welcome
Dynamics 365 Business Central is a comprehensive business management solution designed for small and medium-sized businesses. Here’s how you can get the most out of it.
Microsoft Dynamics 365 Business Central Demo - Role Explorer
Role Explorer gives you an overview of all the business features that are available for your own and other roles. Each element of Role Explorer opens a new page. You can also use it to navigate Business Central and tailor the experience for other users.
Microsoft Dynamics 365 Business Central Demo - Understand the health of your business
Let’s take a first look around. The role-based home page offers quick access to key metrics and activities. You can drill down on all numbers and take action.
Microsoft Dynamics 365 Business Central Demo - Understand the health of your business
"Every transaction in Dynamics 365 Business Central can be reflected in charts and overview, keeping you up-to-date on business performance to support better decisions. With Insights, you have a quick way to see all of your relevant data in one place, which is essential for staying on top of c...
Microsoft Dynamics 365 Business Central Demo - Understand the health of your business
After assessing the health of your business, you can review additional intelligence cues—such as job profit data, top items sold, and your sales timeline—all surfaced within Dynamics 365 Business Central, to help you perform better.
Microsoft Dynamics 365 Business Central Demo - Understand the health of your business
After assessing the health of your business, you can review additional intelligence cues—such as job profit data, top items sold, and your sales timeline—all surfaced within Dynamics 365 Business Central, to help you perform better.
Microsoft Dynamics 365 Business Central Overview
Play Microsoft Dynamics 365 Business Central Video
Microsoft Dynamics 365 Business Central Overview
How to transform work with Copilot in Dynamics 365 Business Central
Play Microsoft Dynamics 365 Business Central Video
How to transform work with Copilot in Dynamics 365 Business Central

Official Downloads

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Video Reviews

827 Microsoft Dynamics 365 Business Central Reviews

4.0 out of 5
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827 Microsoft Dynamics 365 Business Central Reviews
4.0 out of 5
827 Microsoft Dynamics 365 Business Central Reviews
4.0 out of 5

Microsoft Dynamics 365 Business Central Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Microsoft Dynamics 365 Business CentralQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Facilities Services
UF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Dynamics 365 Business Central?

What I like best is the ease of switching from one account to the next. I also like the fact that you can filter many different categories in order to narrow your search down to exactly what you are looking for. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

What I dislike about the soft ware is the fact that there is no filter for specific account types. Such as all gyms in the area. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

I'm not sure. Review collected by and hosted on G2.com.

Michael G.
MG
Director ITS (Information Technology Services)
Higher Education
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Microsoft Dynamics 365 Business Central?

Ease of use and integration with Microsoft products (e.g. Excel). For Higher-Education customers, this product is often bundled with the educational discounts. This product is well-integrated with the Microsoft Suite of products. It is also well-integrated into back-office platforms and applications, and is quite customizable. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

Legacy look-and-feel to some of the functionality. In general though, the product is very well designed, and is easily integrated into back-office platforms. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Dynamics 365 Business Central:

If your team is already familiar with pivot tables and the like, it should be an easy move to go to Microsoft Dynamics. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Analyzing large volumes of data and making informed decisions. Review collected by and hosted on G2.com.

Verified User in Research
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Dynamics 365 Business Central?

Running reports was easy and the system wasn't difficult to learn Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

Lots of glitches, repetitive processes, was difficult to skim out the spam leads, allowed for duplicate accounts and contacts to be created, etc. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Dynamics 365 Business Central:

Be sure you work with a good IT team, because they'll be handling most of your questions. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

I no longer work with CRM and work primarily in Salesforce. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Dynamics 365 Business Central?

The CRM is easy enough to use and picking up the functionality seems natural. The data seems laid out in a format that's easy enough to read and interpret, and information location is quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

While this could be an internal set up issue, the system seems incredibly sluggish and buggy. Random functionality seems to stop working at times for no reason, and the system is always slow to process each command or request. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Dynamics 365 Business Central:

Ensure that you evaluate the service the system provides and the environment the data will reside in before choosing. I really haven't used a lot of the functionality that is available to the system, so I can't speak about the benefit or usefulness of other functions outside of billing. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Navision houses the invoicing for our company, allowing both Finance and Relationship Management to work at the same level of understanding with regards to client billing and renewal which helps to ensure that client status and data is synchronized and teams can work effectively together. Review collected by and hosted on G2.com.

Aleksandr P.
AP
Independent Consultant
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Dynamics 365 Business Central?

- data is housed in MS SQL Server that can be used to customize SSRS reports

- macros capability Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

- reports templates customization is very manual and tedious, hard to see fonts and manual adjustment of template elements is painful

- smart lists could produce better reports Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Dynamics 365 Business Central:

Please review the features of the latest version of MS Dynamics GP. Microsoft is improving the system's features, functionality and web access to GP. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

- cut costs by automating a process to get an accurate population of billable clients

- improved AR processes Review collected by and hosted on G2.com.

Matt M.
MM
Innovation Research Manager, Kenco Innovation Labs
Logistics and Supply Chain
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Microsoft Dynamics 365 Business Central?

This is a rock solid, enterprise level ERP system that has been a great fit for our medium sized company (450 million gross revenue, 4300 employees). We selected GP in 2005 and went live shortly after in 2nd quarter 2006. Like any ERP, there will be a learning curve - especially if you're coming from an ancient legacy system like we were. And like in any product selection, be sure to spend plenty of time in the development of your implementation plan. What I like best about GP is hard to single out - so I'll pick 3 things. First, I like how intuitive it can be to use. Accounting screens (GL, AP, AR, etc) are straight forward, feature rich, and easy to use. Second, I have also been very happy with their support. Third, there are literally hundreds of 3rd party "add-on" products to further enhance GP beyond the core functionality. In my experience, any ERP system that suggests it is the single turnkey solution for an organization isn't being honest (there are a few exceptions for this - some ERPs are specifically targeted at certain markets - like retail, restaurants, etc.) Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

Like any product, there are downsides. However, many of the things I don't like are features / functions they never promised were there in the first place. For example, there is no way to deal with intercompany AR (without purchasing a 3rd party module) - a feature so critical to any multi-company organization that I'm really surprised it was never developed. Although their human tech support is fantastic, their CustomerSource database is very difficult to search / navigate. And I find their GP2013 web portal to be horribly complicated and incredibly confusing. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Dynamics 365 Business Central:

Be sure to fully develop a project plan / scope document prior to project kick off. If you don't have these planning skills in house, hire a consultant with GP Dynamics experience. DO NOT simply pick someone who has simply worked with ERP's in general - insist on direct GP experience Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Our reason to selecting Dynamics GP was simply to replace an outdated, AS400 based accounting system that had originally been installed in 1982. We used this opportunity to update our GL chart of accounts, clean up historic data, rebuild / reengineer our financial reporting, and leverage the SQL database engine - enabling us to leverage accounting data with other internal systems we've built. Review collected by and hosted on G2.com.

Patrick T.
PT
Senior Salesforce Consultant
Computer Software
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Microsoft Dynamics 365 Business Central?

Basically supports some CRM type features Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

Unreliable, down time, lack of browser support, inability to export/import from common formats without third party tool Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Dynamics 365 Business Central:

Don't use it, there are better products out there that will do the thing you need them too better and will do a mjuch better job Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Basic CRM Review collected by and hosted on G2.com.

Ven S.
VS
Sr ERP Analyst
Real Estate
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Dynamics 365 Business Central?

Resource Descriptions, ability to capture SQL trace of user actions, some cool company wide tasks like reconciliation of account balances, the concept of a company, bulk load tools like integration manager, webservices/econnect. Context sensitive help. SSRS based reports. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

The upgrade tool (MS Dynamics gp 2010 series) could use some more intuitive UI. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Accounting, Inventory and Purchasing processes. Review collected by and hosted on G2.com.

Tory N.
TN
Small Business & Technology Advisor
Accounting
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Microsoft Dynamics 365 Business Central?

Dynamics GP is a powerful accounting package based on the popular Microsoft SQL Server platform. You are granted full access to the tables behind GP allowing for almost limitless possibilities for integration and custom reporting. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

It is a big leap from other smaller accounting suites like QuickBooks to GP. The modular based accounting platform is difficult for some people to wrap their heads around which creates a larger learning curve before staff are comfortable with the software. It works best in companies with an accounting department with staff trained in accounting principles. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Dynamics 365 Business Central:

GP is definitely designed as an on-premise software with weak online offerings. Implementation is often costly as you will typically need the help of a Microsoft Partner to set the software up and customize it. That said, there is so much available in terms of customization and integration that if you have a unique company model, many outside programs such as CRMs or sales software, or a unique industry, this is may be a good fit for you. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Accounting functions are the basic needs solved by the software, but it is ideal for those seeking high levels of integration and customization. Almost anything in the software can be customized with a little bit of work. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Dynamics 365 Business Central?

The ease of use and strong internal control compared to other software we were using Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

One thing I dislike about Microsoft Dynamics GP is Series Post. It might be I just don't understand it though. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Dynamics 365 Business Central:

Do your research and consider if the size of your company warrants this Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

More efficient. Faster processing of our financial transactions. Our research regarding various transactions is much easier now. Review collected by and hosted on G2.com.