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Bird
71 Bird Reviews
3.9 out of 5
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Overall Review Sentiment for Bird
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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PZ
Pantelis Z.
IT and Business Consultant at Its All Greek To Me
Computer Software
Small-Business(50 or fewer emp.)
UF
Verified User in Facilities Services
Small-Business(50 or fewer emp.)
What do you like best about Bird?
We have been using MessageBird for 6 months and love the service. The support team is very responsive and always have an answer for us. Also, the prices are very reasonable. Review collected by and hosted on G2.com.
What do you dislike about Bird?
Nothing - MessageBird does exactly what we need it to do and we cannot fault the service Review collected by and hosted on G2.com.
LM
Laura M.
Office Manager
Small-Business(50 or fewer emp.)
What do you like best about Bird?
love that this saves us so much time and can send several messages at once. very easy to use and brilliant support on hand if need guidance on anything. Review collected by and hosted on G2.com.
What do you dislike about Bird?
dont dislike anything about this product very easy to use Review collected by and hosted on G2.com.
RL
Ruel L.
Small-Business(50 or fewer emp.)
What do you like best about Bird?
Cheap rates and fast delivery of messages. Review collected by and hosted on G2.com.
What do you dislike about Bird?
(1) The timeframe that I will have to wait for my payment verification (2) Lots of undelivered messages and the system takes credits. (3) No US number support line. (4) Support chat sometimes reply is taking so long. Review collected by and hosted on G2.com.
TL
Trent L.
Small-Business(50 or fewer emp.)
What do you like best about Bird?
We only send simple email alerts to customers that items are ready for collection, this is nice and easy to use for this purpose. Review collected by and hosted on G2.com.
What do you dislike about Bird?
Our messages are only sent locally, not international. Having to put in the country code for every number is a little frustrating and makes it difficult for automation. Review collected by and hosted on G2.com.
IF
Verified User in Financial Services
Mid-Market(51-1000 emp.)
What do you like best about Bird?
We were looking for a partner to send our registration confirmation sms, but the sending had to be instantaneous, many vendors had failed to do so, but MessageBird totally fulfilled our need.
The integration with the APIs is very simple, this made our process much easier.
The statistics are complete assisting us during the decision making. Review collected by and hosted on G2.com.
What do you dislike about Bird?
I believe the only downside would be the rather high cost close to other competitors, but the quality is velsibly higher. Review collected by and hosted on G2.com.
AI
Verified User in Internet
Mid-Market(51-1000 emp.)
What do you like best about Bird?
We've used MessageBird to conduct important trial programs in customer texting outreach with minimal cost and technical fuss. There were some technical hurdles in setting things up, but, since then, the system has worked very well. The MessageBird system also integrates well with CRM platforms like Zendesk very easily and effectively. This is a great resource for businesses that need an easy texting solution and don't want to spend months waiting for the conclusion of a sprint or requiring engineering assistance. Review collected by and hosted on G2.com.
What do you dislike about Bird?
There are some technical challenges and fewer automations associated with MessageBird for mass-message sending. They won't automatically apportion mass text messages across multiple long codes to ensure delivery. They also don't allow automatic geo-location targeting for customers in the US based on the customer's area code. These are smaller concerns, though, based on how you plan on using their service. Review collected by and hosted on G2.com.
JS
Jason S.
Small-Business(50 or fewer emp.)
What do you like best about Bird?
It's really easy to use and allows you to send mass personalised emails easily. Great Support to Review collected by and hosted on G2.com.
What do you dislike about Bird?
The price is not that cheap if you send 1000s of emails but I am not sending that many - it works well for my needs Review collected by and hosted on G2.com.
AW
Verified User in Warehousing
Small-Business(50 or fewer emp.)
What do you like best about Bird?
Flow is great. It helps me to stay off the dash board trying to get out the messages. Good system. Review collected by and hosted on G2.com.
What do you dislike about Bird?
There is nothing I dislike yet. Except I am still getting used to this system . Review collected by and hosted on G2.com.
AC
Verified User in Computer Software
Mid-Market(51-1000 emp.)
What do you like best about Bird?
Simplicity. It was easy to integrate with our software. Review collected by and hosted on G2.com.
What do you dislike about Bird?
Our customers complain about the tax of delivered messages. We are using messagebird with 3 of our customers for information about Queue Management and Service status. Our intentions it's to make Messagebird the default system for all our customers in more than 40 countries. But there is a big percentage of SMS that are not delivered. We can see the same problem in our own team. We already contacted your support, but the problem remains. Review collected by and hosted on G2.com.
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