Show rating breakdown
Save to My Lists
Claimed
Claimed

Top Rated Mercu Alternatives

Mercu Reviews & Product Details

Miléna O.
MO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mercu?

Elliott and Jascha have been so helpful and reactive, always opened to feedbacks and suggestions for improvement to fit our needs the best. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

Nothing to dislike about Mercu, we are very happy with the solution ! Review collected by and hosted on G2.com.

What problems is Mercu solving and how is that benefiting you?

We are using Mercu to transform and automatise our recruitment process, for an engaging candidate experience Review collected by and hosted on G2.com.

Mercu Overview

What is Mercu?

Mercu is the AI recruitment automation platform for high-volume hiring in retail, hospitality and logistics, used by employers like Lufthansa, Guzman y Gomez, JD Sports and Decathlon. Mercu reduces recruiter overhead, enables managers to focus on high-impact tasks, and accelerates finding top talent. Mercu does this by automating the repetitive tasks employers face with constant employee turnover and "always-on" hiring: screening, shortlisting, scheduling, and onboarding. It also integrates directly with existing recruitment platforms. Working with companies across Europe and APAC including Lufthansa, Decathlon, Guzman y Gomez and Grab to create frictionless, world class experiences that help them to hire the best talent, faster. For more information visit mercu.com

Mercu Details
Discussions
Mercu Community
Languages Supported
English, Indonesian, Malay, Thai, Vietnamese, Chinese (Simplified)
Show LessShow More
Product Description

The AI recruitment automation platform for high-volume hiring.


Seller Details
Seller
Mercu
Year Founded
2021
HQ Location
Singapore
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Description

The AI assistant for growth-focused frontline workforces.


Elliott G.
EG
Overview Provided by:

Recent Mercu Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Frees you up from repetitive hiring admin tasks"
Mercu is easy and intuitive to use, and onboarding was seamless. The platform automates time-consuming hiring tasks like interview scheduling, whic...
Erin T.
ET
Erin T.Mid-Market (51-1000 emp.)
5.0 out of 5
"Don't hesitate!"
As a growing hospitality group, we often receive a high volume of resumes for multiple roles across multiple venues. Mercu has streamlined this pro...
Elly N.
EN
Elly N.Mid-Market (51-1000 emp.)
5.0 out of 5
"Implementing Mercu's AI-driven recruitment platform has been amazing for KOOKAÏ."
Implementing Mercu's AI-driven recruitment platform has been amazing for KOOKAÏ. By automating candidate screening and interview scheduling, we've ...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

Mercu Media

Answer a few questions to help the Mercu community
Have you used Mercu before?
Yes

16 out of 17 Total Reviews for Mercu

5.0 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
16 out of 17 Total Reviews for Mercu
5.0 out of 5
16 out of 17 Total Reviews for Mercu
5.0 out of 5

Mercu Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MercuQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Kristina B.
KB
Senior Partnership Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mercu?

Mercu's innovative platform has improved our recruitment efficiency and employer brand. By replacing ineffective email communication with a modern, mobile-first approach, the Lufthansa Cabin Crew Recruiting team has been able to engage Gen-Z talent much faster and more effectively. The automation of communication processes has also saved us valuable resources, allowing us to scale effortlessly. In a highly competitive hiring market, speed is everything - and Mercu has helped us move quickly while creating a more engaging and seamless candidate experience. The team at Mercu has been fantastic to work with, ensuring a smooth implementation and strong results. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Mercu?

Nothing, the product is great and the team is highly flexible and always adjusted to our industry requirements. Review collected by and hosted on G2.com.

What problems is Mercu solving and how is that benefiting you?

Mercu helped the Lufthansa Cabin Crew Recruitment team to tackle challenges such as:

- Existing communication methods like email aren’t effective, especially with Gen-Z.

- Current communication processes are manual and need additional resources to scale.

- Moving fast is critical to engaging the next generation in a competitive market.

- Ease of impelmentation: Testing and implementing innovative solutions is usually complex and requires high security standards on the corporate side, with Mercu's solution this was very manageable Review collected by and hosted on G2.com.

Elly N.
EN
Recruitment Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Mercu?

Implementing Mercu's AI-driven recruitment platform has been amazing for KOOKAÏ. By automating candidate screening and interview scheduling, we've saved over 240 hours monthly, allowing our team to focus on strategic initiatives. The seamless communication via WhatsApp and SMS has enhanced the candidate experience, leading to nearly perfect interview attendance rates. Mercu has significantly streamlined our hiring process, making it more efficient and candidate-friendly. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

There was no downsides to using the platform. The team at Mercu were readily available for any needs/changes during our trial process. Review collected by and hosted on G2.com.

What problems is Mercu solving and how is that benefiting you?

By automating candidate screening and interview scheduling, we've saved over 240 hours monthly, allowing our team to focus on strategic initiatives. The seamless communication via WhatsApp and SMS has enhanced the candidate experience, leading to nearly perfect interview attendance rates. Mercu has significantly streamlined our hiring process, making it more efficient and candidate-friendly. Review collected by and hosted on G2.com.

Erin T.
ET
People &amp; Culture
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mercu?

As a growing hospitality group, we often receive a high volume of resumes for multiple roles across multiple venues. Mercu has streamlined this process, saving us hours of labor by reducing avoidable work.

Working with Jascha and Elliot has made the experience seamless—their passion for their product and their dedication to assisting us have been invaluable. Their support has truly been a game-changer for our recruitment. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

In all honesty, nothing! Every time we've had a suggestion to improve our recruitment process, Elliot & Jascha has made it happen with an new feature. Review collected by and hosted on G2.com.

What problems is Mercu solving and how is that benefiting you?

Mercu has smiplying help us streamline our recriutment & onaborading process. It also allows a quciker response time for both the business & the applicants. Review collected by and hosted on G2.com.

JH
Head of Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mercu?

Mercu has simplified hiring for us. Its AI screening and automated scheduling save our busy store managers time, letting them focus on their day to day operations Candidates stay informed and engaged, improving their experience and attendance. It’s an essential tool for efficient hiring and the team at Mecu, lead by Jascha, were always available to answer any questions.

The quality of the product and assistance from the Mercu team meant the implementation of the software in our recruitment process was super easy. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

There were genuinley no downsides to implementing Mercu Review collected by and hosted on G2.com.

What problems is Mercu solving and how is that benefiting you?

Mercu has improved the way our managers recruit for their cafes. It's streamlined the recuritment process, saving our managers time, whilst the screening questions reduce the number of applicants that are not suitable. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Mercu?

Mercu has made our hiring process so much faster and improved our candidate experience.

We’ve been able to automate all of our candidate comms, especially scheduling interviews and answering questions from candidates - it’s saved us so much time and allows us to beat out the competition when it comes to securing the best talent.

In Singapore, it’s so important that we send messages from a verified WhatsApp number as the prevalence of SMS/WhatsApp scams is high here. Being able to send from our branded account builds trust and confidence in candidates immediately. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

I just wished that it was available sooner Review collected by and hosted on G2.com.

What problems is Mercu solving and how is that benefiting you?

Before Mercu, we struggled with high no-show rates for interviews and spent hours manually handling candidate communications. Now, we’ve achieved an 70% interview attendance rate, and candidate questions are answered instantly, improving engagement and reducing ghosting. Mercu has also allowed us to scale our hiring efforts by having tools that allow us to filter candidates without adding more resources, saving hundreds of hours for our team while ensuring we never miss out on top talent. Review collected by and hosted on G2.com.

DJ
Chief Operations Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mercu?

Mercu has really helped Cali Press with all things recruitment by simplifying the process and making it easier for our teams to screen and onboard new team members. It is extremely customisable to suit our requirements which has been great and taken pressure off the broader team. It was super straight forward to implement and Jascha and Elliot have been so easy to deal with and super helpful, quick with responses and really engaged to ensure we are getting the best out of the platform. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

No downsides, only positive things to say! Review collected by and hosted on G2.com.

What problems is Mercu solving and how is that benefiting you?

Time constraints and making it easier for our managers in screening candidates and ensure there is a more consistent approach to selecting the right team members Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mercu?

It is very user friendly. The initial setup is fast and easy. The customer service is proactive and prompt at replying to any queries that i have. I am using this on a daily basis and it helps in saving a lot of my time. Having the fuction of linking it to my google calendar and having the link generated automatically saves the trouble of me having to send the link to the candidates for the interviews. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

Some times there is error message from google when a new candidate was added. Review collected by and hosted on G2.com.

What problems is Mercu solving and how is that benefiting you?

It consolidates all candiates into one platform which makes it easy to retrieve the information if required. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mercu?

Mercu is easy and intuitive to use, and onboarding was seamless. The platform automates time-consuming hiring tasks like interview scheduling, which is especially valuable in our high-turnover industry, where we're constantly hiring. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

There's nothing I dislike. That said, it would be great to have the ability to customize the AI prompts powering the candidate assistant. Review collected by and hosted on G2.com.

What problems is Mercu solving and how is that benefiting you?

Mercu helps us automate the hiring of hospitality staff. With high turnover in our industry, we’re always in hiring mode. Mercu automates time-consuming tasks like pre-selecting the best candidates, scheduling interviews, and collecting relevant documents. This gives us as a business hours back each month. Review collected by and hosted on G2.com.

Praneet (PK) K.
PK
Head of Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Mercu?

Made the hiring process so efficient and hassle-free both from the candidates' as well as from the hiring managers' perspectives. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

It requires a mindset shift on the part of candidates and internal stakeholders alike to move away from traditional webforms and start trusting WhatsApp. It's so easy to use that it almost feels too good to be true. Review collected by and hosted on G2.com.

What problems is Mercu solving and how is that benefiting you?

- Bulk candidate screening automation

- Automated interview scheduling

- Document collection from successful candidates

- Onboarding integration with the time and attendance (rostering) system Review collected by and hosted on G2.com.

Kumara V.
KV
Head of People &amp; Culture
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Mercu?

Mercu helps with engaging your future talents with ease and flexibility. Tailored to your organization's workflow for recruiting talents. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

Nothing to dislike - They ship alot of new kick-ass features and I don't have time to keep up with the cool stuff. Review collected by and hosted on G2.com.

What problems is Mercu solving and how is that benefiting you?

Productivity and engagement speed. Review collected by and hosted on G2.com.