We have been using melio since beta testing. I will say that we have experience with a lot of other systems that offer the same type of system some have different features. but we always come back to Melio as our preferred system. The ease of use is the best part, along with their support you can not beat how responsive and helpful they are. Using Melio eliminates tracking down payments, seeing if they have been cashed, and stopping payment - the system handles all of these pieces for you. Review collected by and hosted on G2.com.
The only downside is the processing time. we have had clients complain about the check turnaround being 5-7 days but most other services have the same setup. it would also be awesome if they starting beefing up their approval process to give us more option to utilize with clients, it is not a must but would be a great addition to the product. Review collected by and hosted on G2.com.
196 out of 197 Total Reviews for Melio
Overall Review Sentiment for Melio
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Melio simplifies the process of collecting payment details from employees or contractors and enables quick, hassle-free payments—provided you're on a paid monthly plan. While these services were once free, Melio has introduced costly monthly subscription options, making it less accessible for smaller businesses. It's worth noting that Melio already profits from the float on your transactions but now charges an additional monthly fee for the same convenience. Review collected by and hosted on G2.com.
Nearly all of Melio's features are now locked behind an expensive paywall. For years, my company relied on Melio to seamlessly process payments for our 1099 contractors, with no issues. The platform previously earned revenue from the float—the interest accrued between debiting funds from our account and crediting them to contractors. However, Melio now requires a costly monthly subscription for most services, leaving only single payment processing available without a fee. What was once an indispensable tool for our business has become prohibitively expensive. Review collected by and hosted on G2.com.
Their pricing is very competitive. I have also had great experiences with their customer service. I like that it syncs automatically with QBO and that the payments also sync back. I also like that it has an app you can use. Review collected by and hosted on G2.com.
It is great to have a chat option but I have had some experiences where my issue couldn't be resolved immediately. That being said, the issues were eventually resolved. I also think there is room for improvement when bills are revised. The current process is difficult and confusing especially when approval processes are in place. Review collected by and hosted on G2.com.
Melio seamlessly integrates with various e-commerce, accounting, and banking platforms, facilitating financial transaction management and providing greater efficiency.
Melio has a clean, simple, and intuitive interface, allowing users of all levels to easily and quickly use the platform. Review collected by and hosted on G2.com.
More countries should know about Melio . Review collected by and hosted on G2.com.
When I first used Melio for a payment, I felt good about it because they were quick to confirm everything. As a new business owner, I wasn’t sure if it was the best option, so I tried another company, but that didn’t work out. Melio’s customer service ended up being way better. Review collected by and hosted on G2.com.
I don't remeber disliking any features or anything specifically. I can't recall a downside to using the platform as I was pretty satisfied with the service I received. Review collected by and hosted on G2.com.
The look and feel of the software, the cleanness, the smooth integration with QBO. It really cuts down on the time it takes to pay people. Getting it set up is a bit time consuming like any other payment processing platform, but still easy to do. Customer support is always there really quick, though getting an answer during a conversation tends to take a lot of time due to language barriers, the issue is always resolved pretty quickly though! Review collected by and hosted on G2.com.
You can't change the mapping of the payment processing fee going to QBO (you used to be able to!) and that's really frustrating. The system has also been really slow lately. Review collected by and hosted on G2.com.
I love being able to see wehre my receiveables are in the process of being deposited into my account. I also really appreciate that I can take CC payments and ACH without having to ask clients for personal information.
Their customer service has been very helpful anytime that I have needed to reach out. Review collected by and hosted on G2.com.
Some B2B clients prefer I make payments to THEIR melio, but I haven't found a way to link those payments to mine so that I don't have to make manual entries. Review collected by and hosted on G2.com.
Easy to use and connect to Quickbooks online. Review collected by and hosted on G2.com.
We had several invoices fraudulently created over several weeks totally tens of thousands of dollars. We pointed these out several times to Melio requesting that they look into how these invoices were created. Perhaps one of our users was hacked. One would think that a company like Melio that deals with users bank accounts and credit cards would show some interest if a customer claims they were hacked - but we received zero interest from Melio in providing any customer support on this issue whatsoever. So we deleted all our accounts and moved elsewhere. Review collected by and hosted on G2.com.
Melio has been a go-to resource for credit card, travel and expense management support. The comprehensive solution has helped track job expenses, manage individual travel expenses, and improve our company financial record keeping for job related travel. We found that the melio dashboard was integratable with our accounting software. We also found that there was a information share capability that allowed us to import our expense data from our accounting into melio. Since we adopted melio we have been able to keep track of travel and job expenses without paying more for accounting services. Review collected by and hosted on G2.com.
I didn't like that we needed two dashboards to manage our accounting. Review collected by and hosted on G2.com.
Melio is very easy to set up, integrate, and use. It offers great features and saves time. Customer support is always there and ready to answer questions and help in any way they can. I use it every day and recommend it to anyone looking for an A/P & A/R Solution. My preferred method for bill payments. Review collected by and hosted on G2.com.
There is no such thing at the moment. Probably, the slightly slower ACH. Review collected by and hosted on G2.com.
It has the potential of truly democratising business payments. My clients were happier than before because I had more choices of paying them. Review collected by and hosted on G2.com.
A digital B2B payment platform can sometimes be a tricky process for starters who like conventional payment methods. Review collected by and hosted on G2.com.
