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MarcomCentral Reviews & Product Details

Nichola (Nickie) T.
NT
Enterprise Implementation Director
Hospital & Health Care
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MarcomCentral?

The flexibility of the product. We began using MarcomCentral Enterprise Edition in a very limited capacity however as we got more comfortable with the software, we realized it's full potential. Review collected by and hosted on G2.com.

What do you dislike about MarcomCentral?

Usability of the administration module. This is a symptom of the flexibility described above. Because there are so many options, and configurations, there is a high learning curve to master the product and it's full capability/potential. The only way to master the tool is through hands on, trial and error. Review collected by and hosted on G2.com.

What problems is MarcomCentral solving and how is that benefiting you?

We are using MarcomCentral Enterprise Edition as a self-service resource for our clients. Our clients are the Human Resources Professionals who want to communicate the Doctor On Demand benefit to their employees. Via MarcomCentral, our customers can customize and cobrand materials. We also use MarcomCentral to distribute monthly reports to our clients. These are DOD reports regarding the client's use of the DOD service. MarcomCentral has allow us to reduce operating expense associated with Marketing and Account Management. Review collected by and hosted on G2.com.

MarcomCentral Overview

What is MarcomCentral?

Accelerate sales with tools purpose-built for brand managers, marketers, and sales teams. MarcomCentral, a leader in Brand Management for 20+ years, can transform your business with streamlined file organization and simplified collateral distribution. MarcomGather is our incredibly affordable digital asset hub that solves "file sprawl" by centralizing all assets in an intuitive, searchable platform - and getting started is fast. Marcom Portal is our enterprise-grade, custom branded portal for marketing collateral and sales enablement distribution to franchisees, regional offices, partners, and more - all enabled with our white-glove onboarding services.

MarcomCentral Details
Languages Supported
Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified)
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Product Description

Manage and customize marketing content across your entire organization.

How do you position yourself against your competitors?

MarcomCentral is the only marketing software to integrate storage, customization, and distribution of marketing assets across multiple channels including print, email, social, and digital. Clients who use MarcomCentral are able to eliminate off-brand marketing while simultaneously empowering users with access to properly branded content at their fingertips.


Seller Details
Year Founded
2000
HQ Location
Solana Beach, CA
Twitter
@MarcomCentral
1,100 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®

JB
Overview Provided by:

Recent MarcomCentral Reviews

JD
Juan D.Enterprise (> 1000 emp.)
5.0 out of 5
"The top centralized resource for marketing materials."
The customization features that the site offers are by far the best. The capabilities are truly endless for building out templates that meet employ...
BB
Bill B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Fast Issue Resolution"
We have saved a tonne of time by having all our marketing materials in one location. The platform is user-friendly and adaptable to our demands. Th...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Great Partnership"
I've loved working with everyone at MarcomCentral and was able to visit for an in-person training back in 2019. The team is very helpful and quick ...

MarcomCentral Pricing

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MarcomCentral Media

MarcomCentral Demo - MarcomGather Library View
A digital asset management system: powerful and simple to use.
MarcomCentral Demo - Analytics at your Fingertips
Know exactly which files are downloaded the most, and which users are most active.
MarcomCentral Demo - Upload in a Snap
Drag and Drop, then customize each file so its easier to find and more accessible later.
MarcomCentral Demo - Sample of Portal Homepage
Implement a one-stop marketing shop your sales reps, field marketers, agents, franchisees and distributors can access to get corporate-approved marketing materials on the fly.
MarcomCentral Demo - Advanced Search
Find digital assets in seconds by entering a keyword or SKU into the search bar and see all relevant results whether in the document’s title, description, or content.
MarcomCentral Demo - Custom Marketing Templates
Give users the flexibility and control they need to create custom HTML, web or print ready content that appeals to their unique audiences.
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Have you used MarcomCentral before?
Yes

87 out of 88 Total Reviews for MarcomCentral

4.1 out of 5
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87 out of 88 Total Reviews for MarcomCentral
4.1 out of 5
87 out of 88 Total Reviews for MarcomCentral
4.1 out of 5

Overall Review Sentiment for MarcomCentralQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BB
President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about MarcomCentral?

We have saved a tonne of time by having all our marketing materials in one location. The platform is user-friendly and adaptable to our demands. The possibilities for creating templates that satisfy the requirements of clients and employees are genuinely limitless. Review collected by and hosted on G2.com.

What do you dislike about MarcomCentral?

Occasionally our users have trouble logging in or accessing the site, but the MarcomCentral team is always quick to respond and resolve any customer's might have. Review collected by and hosted on G2.com.

What problems is MarcomCentral solving and how is that benefiting you?

We no longer waste hours manually distributing materials or looking for specific collateral, thanks to MarcomCentral. The customization function has allowed us to tailor our marketing materials for various target markets, resulting in more successful campaigns. MarcomCentral has been a fantastic tool for our team and improved our marketing procedures. Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
(Original )Information
What do you like best about MarcomCentral?

I've loved working with everyone at MarcomCentral and was able to visit for an in-person training back in 2019. The team is very helpful and quick to provide support. I love what we've turned the platform into and consistently receive positive feedback from our field users. Review collected by and hosted on G2.com.

What do you dislike about MarcomCentral?

Nothing so far! Any issues have been minor and resolved quickly. Review collected by and hosted on G2.com.

What problems is MarcomCentral solving and how is that benefiting you?

Easy-to-use platform that allows our field teams to access and order marketing collateral. This is a much cleaner system than some of our other catalog-based vendors. The ability to customize items is great! Review collected by and hosted on G2.com.

JD
Graphic Artist
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about MarcomCentral?

The customization features that the site offers are by far the best. The capabilities are truly endless for building out templates that meet employee and client needs. Review collected by and hosted on G2.com.

What do you dislike about MarcomCentral?

The character limit for descriptions as it prevents from using some neat but lengthy HTML. Being unable to prioritize search terms and check search history to help improve keywords. Review collected by and hosted on G2.com.

Recommendations to others considering MarcomCentral:

Ask about best practices when setting up different aspects of your portal. Review collected by and hosted on G2.com.

What problems is MarcomCentral solving and how is that benefiting you?

MarcomCentral has been a great help when it comes to customizing our marketing content and just recently, we set up print integration and it's helped offices order materials easily through one spot. Review collected by and hosted on G2.com.

KB
Sr. Marketing Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MarcomCentral?

Everyone there at Marcom is very helpful and responsive. The platform is very user-friendly and is easy to use and navigate for our users. Review collected by and hosted on G2.com.

What do you dislike about MarcomCentral?

Our users seem to have trouble logging on frequently or accessing the site. We always seem to have a ticket in for that. Review collected by and hosted on G2.com.

What problems is MarcomCentral solving and how is that benefiting you?

We had no central location for our images and we were using dropbox which did the job but not efficiently. Now all of our images are located on one platform and easily accessed and organized. Review collected by and hosted on G2.com.

SR
Senior Director, Marketing
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MarcomCentral?

The things I love about the Marcom tool are the customer support and professional service capabilities to help you create something that truly meets your needs and the variability of the system to accommodate a lot of competing business requirements. This tool has saved our creative and production teams hours of duplicative work on templated work. Review collected by and hosted on G2.com.

What do you dislike about MarcomCentral?

The downside of using the Marcom solution is that it utilizes a proprietary programming solution that requires unique training and is hard to hire for re: finding someone who already has experience with that coding software. Review collected by and hosted on G2.com.

Recommendations to others considering MarcomCentral:

Use your Marcom account manager as a resource, they are very knowledgeable and able to help you brainstorm when you're trying to solve for various business requirements. Review collected by and hosted on G2.com.

What problems is MarcomCentral solving and how is that benefiting you?

The business problems we use Marcom to solve are offering compliant, consistent and brand-adherent materials in 15+ brands across hundreds of users in a national organization. Marcom's solution helps us to ensure that our wide array of users and teams have collateral ready to use at their fingertips that meets their needs. We are saving hours of creative design and fulfillment time by using this tool. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MarcomCentral?

This tool has enabled us to create a suite of marketing and stationery materials that faculty and staff from across the university can use to create professional-looking materials. It has saved us time and professionalized the look of the materials in circulation. Review collected by and hosted on G2.com.

What do you dislike about MarcomCentral?

There is a lot of time and resources needed to set up this system. It took us a while to understand the best approach to designing materials that translated well as "templated" materials. There are also some settings in the system that can't be changed that make it a bit clunky in some places. The vendor has been great about working with us to figure out workarounds. Hopefully, in the future, some things will be more customizable. Review collected by and hosted on G2.com.

What problems is MarcomCentral solving and how is that benefiting you?

We are professionalizing the look of our documents. Review collected by and hosted on G2.com.

Kelsey B.
KB
Marketing Associate
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MarcomCentral?

Marcom Central is truly a digital experience that you can make your own. No experience needs to be the same and they work hard to meet your needs. Review collected by and hosted on G2.com.

What do you dislike about MarcomCentral?

There are quite a few technology issues and the site has been down frequently since we've launched publicly, which is tricky for us in creating trust with our stakeholders. Review collected by and hosted on G2.com.

What problems is MarcomCentral solving and how is that benefiting you?

Time. Agents take much less time to get the materials they need. They also have so much more opportunity for variable pieces. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MarcomCentral?

The design tools are very flexible, giving an enhanced user experience.

The ability to create customizable templates using either Fusion Pro along with Adobe Acrobat or the new online tool were one of the major reasons we chose this product.

Security is extremely flexible, enabling the targeting of assets to specific internal and external users. Review collected by and hosted on G2.com.

What do you dislike about MarcomCentral?

Jira system for logging support requests. Review collected by and hosted on G2.com.

What problems is MarcomCentral solving and how is that benefiting you?

We needed a flexible online system that wouldn't require a lot of internal IT resources to maintain.

Our target audience is both our internal sales and marketing teams as well as our external trade customers. All of our sales and marketing materials are housed within Marcom Central, allowing easy distribution to the chosen audience. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about MarcomCentral?

Bing able to reuse code making it easier to replicate content with similar business rules Review collected by and hosted on G2.com.

What do you dislike about MarcomCentral?

I don't think there are enough API options to work with the portal - limited to 1 way inquiries only, not able to generate or re-generate orders from an outside system Review collected by and hosted on G2.com.

Recommendations to others considering MarcomCentral:

Make sure to hire content developers whose skillsets lean toward programming and logic, and are data savvy with a variable data and print background rather than just creative application experience. Review collected by and hosted on G2.com.

What problems is MarcomCentral solving and how is that benefiting you?

Able to distribute a wide variety of materials to a broad set of users that are customized and not having to rely upon a creative department to produce in a timely manner Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MarcomCentral?

They offer a variety of product solutions to meet the needs of personalized, customized and static marketing materials. Review collected by and hosted on G2.com.

What do you dislike about MarcomCentral?

Their system is very flexible and has a lot of options but it is sometimes hard to find help in creating a specific situation that has a lot of requirements. Their resources are helpful but sometimes lacking in the fine details. Review collected by and hosted on G2.com.

What problems is MarcomCentral solving and how is that benefiting you?

We're able to offer our end-users a one-stop-shop experience for all of their marketing and business needs. Our industry requires a lot of regulation, but this system allows us to put in the appropriate stops when needed to ensure our users have an appropriate product. Review collected by and hosted on G2.com.