ManageXR Reviews & Product Details

The many granular options available for deploying content to specific devices are extremely useful, ESPECIALLY the ability to monitor what content a device is using at any given time, or Remote-Streaming multiple devices to help with user troubleshooting. In addition, their support is FANTASTIC, giving me quick, detailed, actionable, knowledgeable responses to my questions. I have nothing but nice things to say about ManageXR! Review collected by and hosted on G2.com.

My only gripe about ManageXR is that it lacks the ability to do a reverse-lookup of what content is installed on each device. You can browse each device's app library, but there's no way to search for a specific app, and immediately be shown which devices it's installed on. I've previously asked ManageXR Support to try implementing something like this in the future, and they made it sound like it could be in a future update, so here's hoping! Review collected by and hosted on G2.com.

ManageXR is intuitive to use, it's comprehensive in feature set, and it's always improving based on needs of its actual users.

The software is tailored for the XR space and I don't know how we would effectively manage our fleet of over 15,000 headsets without it. We are literally in the software on a daily basis

It was an easy implementation for our organization which helped right from the start.

Their customer support team is second to none! I have never enjoyed interacting with a customer service team like I do with ManageXR. They are competent, quick and reliable. Review collected by and hosted on G2.com.

The only thing I can think of related to ManageXR that I would like to see get better is something that is out of their control. Meta makes it really hard for 3rd party MDMs to be able to have the amount of access to headsets that is needed. Even this is improving though. Review collected by and hosted on G2.com.

It allows for quick deployment of apps and settings to many devices, but also has very granular control for individual devices. Very useful! We are also excited about the API, althought we have not made use of it yet. Good subscription pricing and billing control also. Very fast and easy deployment. Review collected by and hosted on G2.com.

We are worried about OEMs locking down their headsets and preventing ManageXR from working properly in the future. First party "blessings" would be good. We've had mixed results with video streaming for Meta Quest 2. Review collected by and hosted on G2.com.

The ManageXR platform is intuitive and makes day to day management of our fleet easy. They are continually adding and refining features to improve the customer experience, but for me the best feature of ManageXR is the team behind it.

The customer support team are quick to jump on any issue you may raise and the communication throughout is 1st class.

The Development team doesn't just listen to customer feedback and recommendations they delve into it with you to understand how they can improve the product. As a client it is fantastic to see suggestions and requests I've made of the team be implemented via their product roadmap, it shows that at ManageXR the client is at the heart of everything they do. Review collected by and hosted on G2.com.

It's hard to call out any dislikes, the team are so quick to find solutions to any issues I have had. Review collected by and hosted on G2.com.

Being able to remotely launch and diagnose app issue has been an extremely valuble tool. Having clients that are across the country and not exactly "tech savy", being able to launch remotely view their screen and guide them through the procedure is invaluable. Review collected by and hosted on G2.com.

Ocassionally updating the headset/app version can be a bit tricky after the client has had the unit disconnected from WiFi. However, for any clients that actually connect their units to the internet, no issue. Review collected by and hosted on G2.com.

Excellent service with committed and professional staff. Highly recommended! The platform operates seamlessly 9 out of 10 days, and any significant bugs or issues are promptly escalated and addressed internally. Review collected by and hosted on G2.com.

It feels like the dislikes I have isn't because of ManageXR directly but that Meta isn't locking up enough of their API. Review collected by and hosted on G2.com.

ManageXR support is very responsive. Usually within hours of submitting an issue I have heard back from ManageXR support

Deploying apps with a shared code is a breeze.

ManageXR is easy to use.

ManageXR works with Meta to make ManageXR better based on feedback from manage XR users. Review collected by and hosted on G2.com.

getting shared codes from vendors for apps should be much easier. Maybe an app library of companies that support shared codes would be an improvement Review collected by and hosted on G2.com.

ManageXR is an enterprise leader in VR/XR management service. They filled a gap to help our company roll out several fleets of VR headsets and allow us to collect valuable data with ease. They have amazing customer service which is very responsive and open to suggestions. Their fees are very reasonable for the support that is offered. Review collected by and hosted on G2.com.

There isn't much not to like. In fact, I can't say anything bad. Review collected by and hosted on G2.com.

Platform consistently works, great updates, responsive customer service. Review collected by and hosted on G2.com.

The inability to remotely configure new devices Review collected by and hosted on G2.com.

ManageXR is continually adding new features to outpace other MDM solutions. They offer a wide range of options that are useful for managing VR headsets for enterprise. Review collected by and hosted on G2.com.

It would be valuable if compliance could be reported directly into our Azure cloud or Intune, so we could trust our VR headsets with in-network applications which require compliance. Review collected by and hosted on G2.com.