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ManageEngine Endpoint Central Reviews & Product Details

GC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ManageEngine Endpoint Central?

User device management is a repetitive task, consuming a considerable amount of time that is typically diverted from more important activities. From this perspective, this product enables the execution of repetitive operations and intervention only in extremely rare cases.

With this product, we have enhanced the quality of work performed as installation procedures are now consistently executed, without the risk of human variables. We have reduced the time spent on repetitive tasks with low added value.

We can remotely install software and configurations more easily compared to using group policies and MSI packages, without the need for remote connections.

We no longer have to wait for users to be available to perform PC maintenance, and we can act autonomously, automatically powering on devices and shutting them down without manual intervention.

Furthermore, we have a comprehensive overview of update statuses and can prioritize devices with critical and hazardous situations.

We have truly changed the way we work and would never go back. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

Sometimes the interface may not be entirely intuitive, but by following the available guides on the ManageEngine portal or reaching out to technical support, we always manage to get what we need. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central solving and how is that benefiting you?

We have solved issues regarding time dedicated to device maintenance.

We have solved issues of uniformity and standardization.

We have resolved remote control issues; now we always have the situation under control, even with our mobile users. Review collected by and hosted on G2.com.

ManageEngine Endpoint Central Overview

What is ManageEngine Endpoint Central?

Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular desktop management routines like installing patches, distributing software, imaging and deploying OS, managing your IT Assets, managing software licenses, monitoring software usage statistics, managing USB device usage, taking control of remote desktops, and more. It supports managing Windows, Mac and Linux operating systems. Manage your mobile devices to deploy profiles and policies, configure devices for Wifi, VPN, Email accounts, etc., apply restrictions on using camera, browser, etc., and to secure your devices like enabling passcode, remote lock/wipe, etc. Manage all your iOS, Android, Windows smartphones and tablets.

ManageEngine Endpoint Central Details
Languages Supported
Danish, German, English, Finnish, French, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified)
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Product Description

Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.


Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,655 Twitter followers
LinkedIn® Page
www.linkedin.com
418 employees on LinkedIn®
Description

ManageEngine offers enterprise IT management software for your service management, operations management, Active Directory and security needs. Download free trial now.


Meera A.
MA
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Recent ManageEngine Endpoint Central Reviews

NS
Nick S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Intuitive Enough To Learn In A Day"
Currently, I am a solo IT team, and having a solution that's easy to use is key. Easy to learn is just a bonus! I was able to setup and deploy/inst...
Ajaz A.
AA
Ajaz A.Enterprise (> 1000 emp.)
5.0 out of 5
"Best product in market"
This product is East of Use and customer support and solutions are quick. Easy to implication and manage.Easy to integration with other tools.
AJ
Alvin Paulo J.Mid-Market (51-1000 emp.)
4.5 out of 5
"User Friendly GUI"
I like the most is the GUI of the ManageEngine it is very useful and Straight forward also I like the feature where you can chat the endpoint and r...
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0 people requested security information

ManageEngine Endpoint Central Media

ManageEngine Endpoint Central Demo - Desktop Central
Summary tab of Desktop Central
ManageEngine Endpoint Central Demo - Desktop Central-Summary
Summary tab of Desktop Central
ManageEngine Endpoint Central Demo - Desktop Central-Configurations
Configurations module of desktop central
ManageEngine Endpoint Central Demo - Desktop Central-Software management
Software Management module of Desktop Central
ManageEngine Endpoint Central Demo - Desktop Central-Admin
Admin Module of Desktop Central
ManageEngine Endpoint Central Demo - Desktop Central-Patch management
Patch Management module of Desktop Central
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Have you used ManageEngine Endpoint Central before?
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901 out of 902 Total Reviews for ManageEngine Endpoint Central

4.4 out of 5
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ManageEngine Endpoint Central Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ManageEngine Endpoint CentralQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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NS
IT Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ManageEngine Endpoint Central?

Currently, I am a solo IT team, and having a solution that's easy to use is key. Easy to learn is just a bonus! I was able to setup and deploy/install not only the server in 1 day, but installed and configured the MDM for our devices within the same day! I of course have since tweaked the profiles a little to fit our needs, and I like being able to push the changes immediately. The computer management/endpoint side was also learned in about a day and is very feature-rich for what it is.

One of the other main benefits I enjoy in the world of everything-SaaS, I still have the option to self-host and therefore have better security for our own self-hosted solution. The license is perpetual, meaning I would only have to pay a much smaller support fee annually, vs. for the product that may cost 5x for competitors.

Finally, when you need it, ManageEngine support teams are there in a moment's notice. Thankfully, I haven't had to utilize the team often, but when I have. They have been prompt, informative, and link articles that can help me faster in the future.

I login and use this software daily for my users close to 200, and I wouldn't be able to do this near as efficiently or in as little time if I used a mix of various other solutions to try and meet the number of features available in Endpoint Central. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

When I first demoed the software, I installed this on a shared server for another application. When we decided to move forward, I struggled a little bit to copy/move my data to a fresh host, but that was also partly because I changed from the Remote Access Plus software of ManageEngine, to Endpoint Central. I also wasn't aware of the available KB/documentation due to being so new.

The positive to all this is as a demo, I wasn't really losing valuable data, but I did appreciate the 30-day length vs. so many 7-14 trials elsewhere. It really helped seal the deal for me. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central solving and how is that benefiting you?

A quick and easy remote solution that allows me to more easily remotely assist users through shared screens, monitoring device statuses, or remotely access certain features without disturbing users while they work. Review collected by and hosted on G2.com.

Daniel-Alexsei G.
DG
IT Service Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ManageEngine Endpoint Central?

I enjoy the seamless automation for patch management as well as the MDM integration to ABM. It was easy to use the portal to get all our iOS devices added and profiles assigned. We use Endpoint management almost daily to support our team members. The support team at ManageEngine are great as well. Responsive and they know where to point me to what I need to get my issues resolved on time. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

The only thing I have found to be a con would be storage on the on-prem server. A few years of patch and configurations and our disk was full. We like to keep our configs so we can reuse them to roll out to new pcs. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central solving and how is that benefiting you?

Being able to update machines we mangae accross the country. Review collected by and hosted on G2.com.

TN
IT Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ManageEngine Endpoint Central?

User-Friendly Interface:

"Endpoint Central has an intuitive, easy-to-navigate interface, making it simple for both beginners and experienced IT admins to manage endpoints like desktops, laptops, and mobile devices."

Comprehensive Features:

"It offers a wide range of features, including patch management, software deployment, and remote support, all of which streamline IT operations and save a lot of time."

Strong Security:

"I appreciate the built-in security features like virus scanning, access control, and data encryption, which help protect organizational endpoints."

Quick Deployment:

"The fast deployment and configuration process, combined with automation, reduces manual tasks and makes managing devices much more efficient."

Multi-Platform Support:

"With support for Windows, macOS, Linux, and mobile devices, it's perfect for managing a diverse IT environment."

Scalable and Integrates Well:

"Endpoint Central is highly scalable and integrates smoothly with other ManageEngine solutions, making it adaptable for growing businesses."

Great Support:

"Customer support is excellent, with quick responses and a helpful user community." Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

The pricing can be on the higher side for smaller organizations, especially when considering advanced features and scalability. The licensing model can also be a bit confusing. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central solving and how is that benefiting you?

Problem Solved: Managing multiple devices across a network can be time-consuming and inefficient, especially when systems are spread across various locations or platforms.

Benefit: Endpoint Central provides a centralized platform for managing all endpoints—desktops, laptops, and mobile devices—remotely. This greatly reduces the need for manual intervention and simplifies device management, saving time and improving efficiency.

Problem Solved: Keeping all systems up-to-date with the latest security patches and software updates is a constant challenge. Missed patches can expose devices to security vulnerabilities.

Benefit: Endpoint Central automates the patch management process, ensuring that devices are consistently up-to-date with minimal effort from IT staff. This boosts security by reducing the risk of unpatched vulnerabilities and improves compliance with industry standards. Review collected by and hosted on G2.com.

Duy Anh N.
DN
IT Executive
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ManageEngine Endpoint Central?

I find ManageEngine Endpoint Central particularly effective in centralizing software deployment, patch management, and remote troubleshooting for Windows-based systems. The user-friendly interface allows me to quickly navigate through modules, and the dashboard provides insightful reports on system health, patch status, and policy compliance. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

While the solution works smoothly for Windows environments, I experienced certain complexities when applying policies on Linux (Ubuntu) and MacOS endpoints. Setting up and enforcing policies for these non-Windows operating systems involves additional manual configurations, making it slightly time-consuming for mixed-OS environments. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central solving and how is that benefiting you?

We needed a single platform to handle patching, software updates, and remote troubleshooting without switching between multiple tools. Endpoint Central has significantly reduced our downtime by automating these processes. It helps me track each device’s compliance status, ensuring our systems are consistently up-to-date, which is crucial for security and efficiency. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ManageEngine Endpoint Central?

With only a team of two to support 130 users, Endpoint Central allows us to do the work of five! We are able to push out configurations, software, pathces and allow us to very effectivley support remote users! Implementation was pretty straightforward. We were up and running with more than just basic functionality in just a few days time. Endpoint Central contains an incredible amount of tools for a very reasonable price! Their customer service has been responsive and helpful. Not a day goes by that were not in and using it. The agent was easy to deploy and were able to integrate in to our ticketing system, though not as much as we would have liked but that's more of a shortcoming of our ticketing system. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

Not much to complain about really. The remote control tool could be slightly more robust but it works well. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central solving and how is that benefiting you?

Prior to purchasing EndPoint Central we had no way of deploying sofware, providing remote control support, keeping an inventory of laptops and no good way to effectively image a computer. Review collected by and hosted on G2.com.

Amol W.
AW
DevOps Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ManageEngine Endpoint Central?

In our company, we use Mac devices, and what I like most about ManageEngine Endpoint Central is its ability to centrally manage devices worldwide. That feature alone makes it stand out for us.

We started with the trial edition of the product, and after thoroughly exploring each module, we realized it’s the perfect tool for our needs. The installation process on endpoint devices is incredibly simple—no sign-up required on any platform. You just download the file and install it quickly. That’s it! Once the agent is installed on the endpoint device, it immediately appears on the Endpoint Central portal, where it can be monitored effectively.

The ability to remotely manage devices spread across the globe is just amazing—I absolutely love it! Their customer support is also impressive. While exploring the configuration options, I faced some challenges, so I reached out to their chat support team, and my query was resolved quickly. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

In this one month, I haven't found anything I dislike. Everything is perfect—no complaints at all. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central solving and how is that benefiting you?

I can remotely manage the all endpoint devices. I can manage them completely. Like creating new user for new joiner, removing the user while offboarding. restricts browser usage, etc. Review collected by and hosted on G2.com.

FJ
Web Developer and System Administrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ManageEngine Endpoint Central?

We use it to remotely access our users' machines since it gives us full control over their machines. This tool is handy for patching, updating, and conducting bulk installations on user machines. Furthermore, Desktop Central offers a variety of features for to run batch files on users's machines and allows the admin to copy and paste files directly to user machines without the users noticing. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

Sometimes, the agent will not upgrade some users' machines if their machines have been turned off or out of internet access for quite some time. That's the only concern we have if the agent upgrade fails, it becomes difficult for us to get them back on the network. It's not very common, but it still gives us a hard time when it happens. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central solving and how is that benefiting you?

The majority of our users work remotely, It allow us to remotely access their machines. It stays connected to users with our network through an agent that gives us all the details of the computer like how many update patches are missing or when it was restarted last time etc. Remote access is a basic need of your Enterprise. Review collected by and hosted on G2.com.

CF
Analista de Infraestructura
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about ManageEngine Endpoint Central?

At the Firm, we have been using ManageEngine Endpoint Central for 3 years. We were looking for a solution to unify the management of our various devices and improve our security posture. With Endpoint Central, we covered this need.

The interface is intuitive and allows tasks such as patch management, software inventory, and access control to be performed efficiently. The vulnerability detection feature has been especially useful for quickly identifying and remediating potential threats.

Easy to install and without setbacks, the local Partner helped us with the installation, and in less than 3 hours, it was already in production with AD integration included. Since then, I use it every day.

As for ManageEngine's technical support, it has always been attentive and effective; whenever I need them, they are there. (This is what I like the most, the support attention.)

In summary, Endpoint Central has been a valuable investment for our organization. It has allowed us to improve the security of our endpoints, increase the efficiency of our processes, and reduce costs. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

Today I have servers with LINUX OS but I am not using it due to the complexity of setting them up, even so, I believe that if I dedicate more time and with the help of support, I would be implementing it later. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central solving and how is that benefiting you?

Among the most important points, I mention these two that are personally useful to me:

* Patch management

* Software inventory Review collected by and hosted on G2.com.

CS
Desktop Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ManageEngine Endpoint Central?

Endpoint Central is diverse in its ability to customize. If you have the additional licenses, you can do everything from monitor security, deploy patches/drivers, install printers, manage software updates, deploy powershell scripts, and more. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

The lack of ability to run the agent troubleshooting tool remotely. This is an especially troublesome issue if your endpoint environment is geographically diverse. If I have access to a computer on my domain remotely via VPN but the UEMS Agent is not working, then I have to use another remote control service (Teamviewer, AnyDesk, etc) in order to run the agent troubleshooting tool. In my opinion, I should have the ability to run this tool remotely and export the results to CSV so that there is no need to utilize another 3rd Party solution to work on the existing UEMS issue. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central solving and how is that benefiting you?

The biggest problem is the "unified" solution everyone is looking for. Everyone wants a one-stop-shop and Endpoint Central is inching closer to that every year it seems. Review collected by and hosted on G2.com.

CB
Cybersecurity Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ManageEngine Endpoint Central?

I've been using ManageEngine Endpoint Central for endpoint management, and it has proven to be a reliable, robust, and easy-to-use tool. It offers a comprehensive range of features that streamline the management and security of my network devices. One of the things I appreciate most is its unified approach to endpoint management; instead of switching between multiple tools, I can handle software deployment, patch management, asset tracking, and remote troubleshooting all from a single console.

Patch Management is particularly smooth, with detailed reporting and automated scheduling options that ensure devices stay up-to-date without needing manual intervention. Additionally, the remote control capabilities have been a huge asset for quickly resolving end-user issues, especially for users working remotely.

Another advantage is the customizability of policies and automation workflows, which allows for tailoring specific processes to fit unique organizational needs. Security features like vulnerability management and web filtering are very effective, ensuring endpoints are protected without impacting performance.

Though it does have a learning curve at the beginning, the extensive documentation and customer support provided by ManageEngine are fantastic, which made onboarding manageable. Overall, Endpoint Central offers excellent value, especially considering its features and flexibility, making it an indispensable tool for endpoint management. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

Learning curve at the beginning and vulnerabilities querying capabilites could be improved to be simpler and more user friendly. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central solving and how is that benefiting you?

Patch management. We've been able to quickly and effectively patch both critical and zero day exploits with relative ease. Review collected by and hosted on G2.com.