Save to My Lists
Paid
Claimed
Optimized for quick response

MaintainX Reviews & Product Details - Page 6

MaintainX Overview

What is MaintainX?

MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset management, and empower workers—all while delivering insights that can improve the bottom line. As a mobile-first platform, MaintainX delivers a modern, IoT-enabled solution for maintenance, reliability, and operations teams trusted by more than 10,200 customers worldwide. If you’re looking for a CMMS solution that’s easy to use and implement, look no further. The MaintainX platform manages over 15 million work orders and 2.5 million assets, and is used by hundreds of thousands of workers globally. It consistently helps customers reduce unplanned downtime and increase asset availability, while meeting complex compliance needs and keeping workers safe. Ready to ditch the clipboard? Here's what MaintainX can help your team digitize: -Maintenance Work Orders -Preventive Maintenance -Safety Procedures -Safety and Environmental Audits -Multi-site Reporting -IoT & ERP Integrations -Auditing/Inspection Workflows -Training Checklists -Parts Order Management & Vendor Connections MaintainX serves some of the world’s largest brands, including Duracell, AB InBev, Univar, Cintas, McDonalds, Titan America, Magna and many more. To learn more, visit www.getmaintainx.com.

MaintainX Details
Product Website
Languages Supported
Czech, Danish, German, English, French, Italian, Japanese, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Turkish, Chinese (Simplified), Chinese (Traditional)
Show LessShow More
Product Description

MaintainX is a mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT-enabled cloud-based tool for maintenance, safety, and operations on equipment and facilities.


Seller Details
Seller
MaintainX
Company Website
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@maintainx
729 Twitter followers
LinkedIn® Page
www.linkedin.com
542 employees on LinkedIn®
Description

MaintainX helps businesses track reactive and preventive maintenance and control the daily operations, such as safety inspections, quality inspections, and operating checklists‚ all with a digital audit trail.

Here's what we digitize and take away from the clipboard:

- Safety Procedures
- Environmental Checklists
- Tooling & Gauge Reporting
- Maintenance Procedures
- Auditing/Inspection Workflows
- Training Checklists

We allow plant managers to become more efficient operators by delivering real-time business insights from the field.

MaintainX is the fastest and first Frontline Resource Management (FRM) system. Learn more at www.getmaintainx.com!

MaintainX is designed to work with organizations of all sizes - whether you are running a small team of 2 or coordinating a massive team of hundreds of folks around multiple locations, we want to empower every organization to streamline their work flows.


Nick H.
NH
Overview Provided by:

Recent MaintainX Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Intuitive maintenance system. Closest to paper on a computer ive found."
I like how easy it is to pick up and train others to use. It was easy to get assets and location set up and start using.
JR
Jennifer R.Small-Business (50 or fewer emp.)
5.0 out of 5
"MaintainX New Customer Implementation"
After researching multiple mobile maintenance tools, our organization found MaintainX to be the most user friendly and easy to integrate. Implement...
Kevin  B.
KB
Kevin B.Small-Business (50 or fewer emp.)
5.0 out of 5
"The MaintainX experience"
The fact that MaintainX is so easy to use. It helps me to on know everything that is needed to be done and the level of priority. It also allows me...
Security Badge
MaintainX Security
Get security information from MaintainX to help you buy the right software. View Security Information
MaintainX security information includes:
SOC 2 (System and Organization Controls 2)
ISO 27001 (International Organization for Standardization)

MaintainX Media

MaintainX Demo - Increase productivity by streamlining maintenance
Make it easier than ever for technicians to perform and record maintenance work. Trigger work orders automatically based on meter readings, IoT integrations and more.
MaintainX Demo - Reduce unexpected downtime by 32%
Improve asset reliability by tracking downtime and the reasons for breakdowns. Discover which assets give you the most trouble to inform data-driven repair and replacement decisions.
MaintainX Demo - Produce more by keeping equipment online
Track asset status to measure Mean-Time-To-Repair, asset downtime and improve asset management decisions.
MaintainX Demo - Avoid regulatory fines and shutdowns
Manage compliance with digital procedures, mandatory data capture, signatures, and automated corrective actions. Make sure your team follows the right steps, and builds a complete digital audit trail.
MaintainX Demo - Turn your data into cost-saving insights
Make smarter business decisions with real-time and historical reports on work order completion, time and cost, inspection checks and more. Pinpoint areas to drive down MTTR, and see which assets are costing you the most.
MaintainX Demo - Eliminate parts shortages and overspending
Managing your Parts and Inventory has never been easier. Scan QR codes or Bar Codes and update counts on-the-go.
Play MaintainX Video
How Titan America Decreased Unplanned Maintenance by 30% with MaintainX

Read the full case study here: https://www.getmaintainx.com/case-studies/how-titan-america-decreased-unplanned-maintenance-by-30-with-maintainx/
Play MaintainX Video
How Titan America Decreased Unplanned Maintenance by 30% with MaintainX Read the full case study here: https://www.getmaintainx.com/case-studies/how-titan-america-decreased-unplanned-maintenance-by-30-with-maintainx/

Official Downloads

Answer a few questions to help the MaintainX community
Have you used MaintainX before?
Yes

Video Reviews

917 MaintainX Reviews

4.8 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
917 MaintainX Reviews
4.8 out of 5
917 MaintainX Reviews
4.8 out of 5

MaintainX Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MaintainXQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
CG
Maintenance Mechanic
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MaintainX?

There are ALOT of times that our work schedule becomes hectic and things do slip our minds to complete the reprts everyday. With the customer support to remind all of us that certain reports are due or over due for completion helps up with less breakdowns on our machinery. Its nice to beable to take our laptops and just check off the boxes as we check the machine. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

There isnt very much to dislike about Maintain X. its a VERY useful tool. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

The problems it is helping us solve is removing all the down time we have from breakdowns that could have been prevented by continous reminders of everything that needs to be checked on each machine. Review collected by and hosted on G2.com.

AS
Maintenance Inventory
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MaintainX?

Creating work orders is a breeze. The templates are what I like best and everything is customizable. Cutomer support is reliable and gets back to us in less than an hour. Our work orders and inventory was integrated smoothly. Implementation was easy and there were no hassles. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I don't like that we need the enterprise plane to do downtime reports. I also would like it if limiting access to part creation, asset creation, etc. was available without the Enterprise plan. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

Keeping track of tech labor and inventory. It's easy for our techs to use so they are entering more information. Inventory is better tracked which means we are spending less money. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MaintainX?

MaintainX's ability to customize procedures to cater to the specific needs of our company, while being extremely adaptive to help us comply with the ever-changing regulations in affordable housing, has been an integral part in our success in maintaining a smooth and efficient operation. The user interface is extremely easy to use and is a huge bonus for our staff that are not the most technologically inclined because they find it easy to use. Lastly, the extremely responsive customer service ties the whole product together and makes it one of the best investments our company has made. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

There is not much, if even anything, to dislike about MaintainX. The only thing I would like different is another tier in between the premium and enterprise plans, to satisfy the need for slightly more features without having to pay the much higher price for enterprise when a majority of those features aren't applicable to us. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

MaintainX solved the problem of being able to require specific documentation for tenant work orders while being extremely adaptive and change the requirements as needed. The ease of pulling up old completed tickets with all the information we need in them has helped tremendously, and we are always finding new creative ways to implement new and helpful procedures. Review collected by and hosted on G2.com.

CB
Maintenance Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about MaintainX?

It's a very intuitive system; minimal training has been required to get staff up to speed and proficiency. The mobile app is excellent - it has a simple, clean, user-friendly layout. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Without being on the Enterprise level, features are locked and advanced customizations aren't available. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

We've made significant improvements in work order management and preventive maintenance with the help of MaintainX. The benefit is to help us pivot from a preventative to a predictive maintenance strategy. Review collected by and hosted on G2.com.

TM
Maintenance Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MaintainX?

MaintainX is incredibly easy to use, with many options to make it the perfect fit for our business. With their fast and helpful customer support adding all of our assets Implementation has been simple and straight-forward. We have been finding new uses for MaintainX on a daily basis! Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

We have yet to find a single thing that that we dislike about MaintainX. I would definitely recommend this CMMS to anyone looking to improve their maintenance department's organization! Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

Before MaintainX I was using two differnet CMMS programs to oversee our two treatment plants. It was easy to use maintainX to move forward into a modern management system and has saved me an incredible amount of time! Review collected by and hosted on G2.com.

Ron P.
RP
Inventory and Equipment Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MaintainX?

I started using MaintainX when I was the shop manager at a small landscaping company. I quickly fell in love with the ease of use and inventory tracking very quickly. The owners liked the reporting features and that it was super easy to set up and get using. We didn't have a previous solution so this was an absolute game changer for us. After leaving that company I came to a larger construction company and brought MaintainX with me in my position as Inventory and Equipment Manager. I use it numerous times during the day to set up parts purchasing, inventory usage and asset tracking for preventitive maintenace. Using some custom zaps customer support showed me and API calls we were able to tie it into our main accounting software. I highly, highly recommend this, especially for shop and equipment managers! Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

The per seat price is higher than other software but at the advantage of a very powerful CMMS! Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

Inventory and work order controls, purchase orders that were not previously being tracked smoothly. Review collected by and hosted on G2.com.

Ginny K.
GK
Property Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MaintainX?

User friendly even for team member that are not tech savy. The mobile app is particularly handy for on-the-go team members. The pricing is reasonable for small teams. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Without careful configuration, the number of notifications can become overwhelming, making it harder to prioritize important updates. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

MaintainX’s mobile app allows team members to create and access work orders, update statuses, and capture photos directly from their devices. Digitizes all maintenance processes, eliminating back and forth communication. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MaintainX?

Very user friendly and clear to use. Support team are availabe all the time and are most helpful. There are loads of different functions and can make it a one stop for everything maintenance. The option for non users to use the reporting function has been very useful. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

It would be good to have some more CAFM functions and this would help us manage facilities all in one place. Price per user is a bit expensive so, as a small/medium business, we are unable to use it fully as intended. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

This helps us track maintenance records and asset health. Also very good platfrom for staff to report issues they have, Review collected by and hosted on G2.com.

Tom E.
TE
Facilities Maintenance Technician
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about MaintainX?

Was simple to use and provided a number of options for my needs Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Did not have any issues with MaintainX software Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

Allows me to communicate with other employees when I'm involved in a project, to avoid them attempting to start maintenance services when not needed. This provides a better means to implement projects. I also like that notes can be left in the Work Order to outline what was done or what is needed to complete the project. It also allows me to leave notes so that if a similiar issue comes up in the future, I can see what was done to resolve it on a past project Review collected by and hosted on G2.com.

EP
Maintenance Purchasing
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about MaintainX?

This Software is very user-friendly, and the team is extremely helpful. In so many ways, they have taken us to new places. The best description I can give to MaintainX is "Top Shelf." Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I cannot think of one thing. Every time I reach out for assistance, the solution is handled immediately. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

I manage a supply room where multiple employees from many departments come to me for supplies, and on many occasions, there is a lack of communication between departments. They assist with streamlining a process through a message format to correct this problem. Review collected by and hosted on G2.com.