MaintainX Reviews & Product Details

What I appreciate most is the intuitive and user-friendly interface, which enables our team to adopt and navigate the platform easily without extensive training. The system is well-organized and efficient, allowing us to track word orders, maintenance tasks, and asset information in real time. Review collected by and hosted on G2.com.

There is very little to dislike about MaintainX.

On occasion, we would appreciate even more flexibility in customizing certain reports or dashboards, but overall the platform already meets most of our operational needs.

These are minor points when compared to the overall value the application delivers. Review collected by and hosted on G2.com.

What I like best about MaintainX is the flexibility in implementation. Frequent updates can often be intimidating for a software product staff use every day. However, the frequent updates the MaintainX team commits make noticeable improvements to data connections and ease of use. Concerns are heard and taken seriously. Review collected by and hosted on G2.com.

I dislike the inability to modify the work order workflow without an enterprise plan, the fact that comments are not exportable or searchable, and the calendar view that organizes work orders by due date, rather than start date. Review collected by and hosted on G2.com.

It covers everything—it’s like a Carfax for equipment. I can attach photos and QR codes for ease of use, and it keeps digital audit trails, which is helpful when I need to track down information for a presentation. Review collected by and hosted on G2.com.

The license fees are an issue. I’d like everyone in our facility to be able to use it, but the company doesn’t want to pay for all of our licenses. Review collected by and hosted on G2.com.

I would say that MaintainX is extremely user-friendly, regardless of your previous experience with other CMMS systems. One of the biggest advantages is having it available across all devices - phone, tablet, or laptop. The ability to access it online through a web page adds great flexibility, allowing you to retrieve information without any obstacles. Another major benefit is real-time tracking. Seeing live data with timestamps and updates provides full visibility into work orders and assets, which is a game-changer for managing operations. Review collected by and hosted on G2.com.

Honestly, I don’t have any negatives to share. The only note is that some features were not available at launch, but the team is very open to feedback and actively develops new functionality based on user requests. Review collected by and hosted on G2.com.

My favorite thing so far is the user-friendly interface is simple enough for all of my associates, no matter the computer skill level, are able to figure it out. It's easy to make expectations clear and keep people accountable for their work. Everyone was hesitant of implementing a new system, but I have received primarily positive feedback so far. Review collected by and hosted on G2.com.

I wish the reporting features were more tailored to our current KPIs. We have the ability to modify KPIs to match the current capabilities, but it would have made the transition to a new system much easier if it were 1:1. Review collected by and hosted on G2.com.

It's super easy to teach how to use. It also is a great system for digital inventory tracking and verification. Review collected by and hosted on G2.com.

I don't have many complaints about it. I believe that when we first started using it our assistants with MaintainX really helped us dial everything in. Review collected by and hosted on G2.com.

the process is well thought through and the updates are consistent. The UI is elegant and this give a great overall experience and meets our needs well Review collected by and hosted on G2.com.

Its geocentric. IE most of the forums and online classes etc are based around US times - the rest of the world is out here Review collected by and hosted on G2.com.

The feature I find most useful in MaintainX is the ability to perform cycle counts. This allows us to set how often we want to conduct inventory checks and make adjustments based on what we actually have in stock. I also appreciate that we can link purchase orders to work orders and update comments whenever necessary. Review collected by and hosted on G2.com.

One thing I find frustrating about MaintainX is that after a purchase order has been fulfilled, I can't update the price of an item unless I first mark the purchase order as unfulfilled. Only then does the system allow me to change the price, after which I have to fulfill the purchase order again. This process bothers me because it gives the impression that the part was removed from inventory and then added back, making it feel as though the part is temporarily unaccounted for. Review collected by and hosted on G2.com.

I love the endless possibilities of customizing the platform to fit your company needs. I feel that this program was made just for our business! Review collected by and hosted on G2.com.

I wish that we were able to integrate our Vorne board system into MaintainX without the Enterprise package. This would be very helpful as we use this on almost every asset. Review collected by and hosted on G2.com.

MaintainX is extremely easy to understand and navigate - unlike legacy EAP systems with EAM modules added. I Review collected by and hosted on G2.com.

There is very little about MaintainX to dislike. If I am being critical, there are just some minor "logistic" issues within the software, like not being able to add custom fields to a request portal without those fields also being added to work order entry. However, the MaintainX team is very responsive and constantly driving evolution of the system. Review collected by and hosted on G2.com.