Compare this with other toolsSave it to your board and evaluate your options side by side.

MaintainX Reviews & Product Details

MaintainX is an AI-powered, mobile-first maintenance and asset management platform built for the new industrial workforce. It empowers frontline teams to manage maintenance, assets, parts inventory, and purchase orders more efficiently, reducing unplanned downtime and boosting operational efficiency. MaintainX manages over 50 million work orders across 10 million assets. It’s used by hundreds of thousands of workers globally, and serves some of the world’s largest enterprises, including Univar, Cintas, Michaels, Duracell, Titan America, Dollar General, Magna, and many more. The MaintainX platform leverages AI and IT/OT connections to create a unified and accessible record of asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 13,000+ customers. By combining intuitive design, enterprise scalability, and AI-driven workflows, MaintainX enables customers to achieve measurable results: 32% reduction in unplanned downtime 34% reduction in parts inventory costs 38% increase in equipment uptime 53% increase in work order completion *Averages reported by MaintainX customers, 2026. To learn more, visit www.getmaintainx.com.

Product Website

Seller

MaintainX

Discussions

MaintainX Community

Languages Supported

Czech, Danish, German, English, French, Italian, Japanese, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Turkish, Chinese (Simplified), Chinese (Traditional)

Overview by

Nick Haase

Pricing

Pricing provided by MaintainX.

Basic Plan

Free

1 Per User Per Month

View More Pricing Information

MaintainX Media

MaintainX Demo - Increase productivity by streamlining maintenance

Make it easier than ever for technicians to perform and record maintenance work. Trigger work orders automatically based on meter readings, IoT integrations and more.

MaintainX Demo - Reduce unexpected downtime by 32%

Improve asset reliability by tracking downtime and the reasons for breakdowns. Discover which assets give you the most trouble to inform data-driven repair and replacement decisions.

MaintainX Demo - Produce more by keeping equipment online

Track asset status to measure Mean-Time-To-Repair, asset downtime and improve asset management decisions.

MaintainX Demo - Avoid regulatory fines and shutdowns

Manage compliance with digital procedures, mandatory data capture, signatures, and automated corrective actions. Make sure your team follows the right steps, and builds a complete digital audit trail.

MaintainX Demo - Turn your data into cost-saving insights

Make smarter business decisions with real-time and historical reports on work order completion, time and cost, inspection checks and more. Pinpoint areas to drive down MTTR, and see which assets are costing you the most.

MaintainX Demo - Eliminate parts shortages and overspending

Managing your Parts and Inventory has never been easier. Scan QR codes or Bar Codes and update counts on-the-go.

How Titan America Decreased Unplanned Maintenance by 30% with MaintainX Read the full case study here: https://www.getmaintainx.com/case-studies/how-titan-america-decreased-unplanned-maintenance-by-30-with-maintainx/

Official Downloads

(5)

edit

Southeast Power Case Study (Fleet/Utilities)

G2 reviews are authentic and verified.

Here's how.

Justin D.

CMMS Manager

Mid-Market (51-1000 emp.)

4/7/2026

"Intuitive UI, But Needs Multi-Cost Parts and Multi-Location Inventory"

3.5/5

What do you like best about MaintainX?

I like the intuitive user interface and framework. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I wanted to have multiple cost associations in its parts data, but the option was not available. I also want to have the ability to manage inventory of a single item in multiple locations. This is not an option currently. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

It is allowing for more efficient maintenance of business assets. This ultimately saves the business money. Prior to the usage of MaintainX this company was loosing efficiencies to over buying parts, and making purchases of the incorrect parts required for a certain assets function. All these problems lead to machine downtime. In manufacturing downtime equals money lost and a good CMMS software increases machine uptime values. Review collected by and hosted on G2.com.

ADAM F.

Director

Mid-Market (51-1000 emp.)

1/20/2026

"Intuitive, Time-Saving Maintenance Tool That Staff Actually Uses"

5/5

What do you like best about MaintainX?

What I like best about MaintainX is how intuitive and easy it is to use right out of the gate. The setup process is straightforward, the workflows make sense, and it has already helped us organize maintenance tasks more efficiently. It is practical, saves time, and actually gets used by staff, which makes a big difference. I would highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

At this point, there is not much to dislike. Like any new system, it takes a little time for staff to fully adjust and build consistent habits, but the learning curve is reasonable. Overall, the benefits far outweigh any minor growing pains as we continue to roll it out and refine how we use it. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

MaintainX is solving the problem of slow, paper-based, and inconsistent work order communication. It allows schools to easily submit work orders and gives our maintenance crew instant, digital access to new requests while they are on the job site. This has improved response times, reduced missed or delayed requests, increased accountability, and helped us prioritize work more effectively across multiple buildings. Review collected by and hosted on G2.com.

Tanner R.

Maintenance Coordinator

Enterprise (> 1000 emp.)

3/5/2026

"Easy Day to Day Work Orders and Clear Team Communication in One Place"

5/5

What do you like best about MaintainX?

What I like most about MaintainX is how easy it is to use day-to-day. Creating work orders, tracking tasks, and checking maintenance history is pretty straightforward, which makes it a lot easier to stay organized. It also helps keep communication clear between the team since everything is in one place instead of spread across emails, texts, or paper notes. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I do like the app, but it's not as clear and easy to use as the browser. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

MaintainX helps us keep maintenance work organized and visible for the whole team. Instead of work orders, updates, and notes being scattered across different places, everything lives in one system. That makes it a lot easier to track what’s been done, what still needs attention, and the maintenance history of equipment. Review collected by and hosted on G2.com.

Chris L.

Director of Operations

Mid-Market (51-1000 emp.)

9/8/2025

"So easy to use"

4.5/5

What do you like best about MaintainX?

I love how easy it is to use. The teachers have found the product easy and effective that we now get job requests for easy things. However the ability to message back through the program has saved a lot of steps. :)

"My computer isn't turning on".

"Did you charge it?"

"Thanks... It's working again!"

Customer service was great, especially in implementation period. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

With anything good, the more time you take to set up the easier it is to use, yet it still takes time. Review collected by and hosted on G2.com.

Jim F.

Maintenance Manager

Mid-Market (51-1000 emp.)

1/20/2026

"Outstanding After-Sales Support with Fast Issue Resolution"

4.5/5

What do you like best about MaintainX?

For me, the service after the sale is the best part. If I have questions or need help, they’re always there to answer. Any issues I run into are usually resolved within a day or two. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I don’t have much to add, but having more options to customize work orders would make this better. Also, the ability to create sub-locations within a location in the inventory tab would be a big help. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

It has given us a much bigger picture of our maintenance program. It has also helped us utilize our techs in a much more manageable way. In maintenance, your techs get a lot of what we call “shoulder taps” (please help me with this or that) without using work orders. Since implementing this system and giving the right people access to make requests, our shoulder taps have reduced by 75%. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

3/18/2026

"Simply The Best CMMS System"

5/5

What do you like best about MaintainX?

MaintainX's user friendly platform takes what used to be a niche, difficult field to develop, train, & implement and simplifies it in a way that can be put into action immediately. Their customer support and account management has been some of the best I've encountered in the field, answering most questions within the same day with quick, helpful walk-thru solutions. My technician team utilizes it not only as a CMMS, but for its quick access to parts, equipment, and their supporting documentation. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

The only real issue I have encountered with MaintainX is when connectivity is dropped when utilizing our phones or tablets, it is hit or miss whether the data will update correctly in the respective work order. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

MaintainX solves a multitude of problems. From automatic PM scheduling, procedure development, equipment documentation, parts management, it nearly does it all with minimal maintenance needed once it is properly setup. For a traditional Maintenance Manager, there would be no excuse for lack success if they implemented MaintainX within their department. After the foundation is set, it does almost everything for you. And the price is well within reason for a streamlined, reliable product that delivers results, and does it better than any other platform. Review collected by and hosted on G2.com.

Jeff S.

Maintenance supervisor

Mid-Market (51-1000 emp.)

4/21/2026

"Instantly Familiar, Email-Like Interface and Very Powerful"

5/5

What do you like best about MaintainX?

The usability. Very user friendly. It is presented like using your email system. This creates and instant familiarity. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Some sorting filters seem lacking. There is no ability to create and save custom filters for procedures. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

MaintainX is solving the problems of efficient effective work order flow from creation to completing. It is also allowing the streamlined ability to edit data. It is creating a great tool for communication with work requestors. It will help us generate KPIs that we struggle with generating. Mean time to repair / failure. And much more Review collected by and hosted on G2.com.

Shastin M.

Production Manager

Mid-Market (51-1000 emp.)

4/16/2026

"Easy to Use and Highly Customizable to Our Company’s Needs"

5/5

What do you like best about MaintainX?

I like how easy the system is to use, and that I can make it as simple or as complicated as I want. It’s also very easy to tailor to my company’s needs. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I dislike the cost of the licenses. I’d like to be able to add more members so I can really get everyone in the company involved, but I’m restricted by the number of licenses available. Review collected by and hosted on G2.com.

Thomas H.

Project Manager

Enterprise (> 1000 emp.)

1/29/2026

"Top Notch Software! Top Notch Team!"

5/5

What do you like best about MaintainX?

MaintainX is a very simple to use software flatform. This was very easy to implement at our company. The customer support service is above and beyond expectation. They have innovated their CMMS system to fit our global needs as a customer. They continue to make changes as we develop this software into our system. We continue to use this on a daily basis globally. Integrating this CMMS system has become a focal point in our goals for this year. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I do not have any current complaints. I feel this has truly been the easiest software I have used. Review collected by and hosted on G2.com.

Malcolm M.

Director of Service

Small-Business (50 or fewer emp.)

12/12/2025

"Effortless Scheduling and Outstanding Support with MaintainX"

4.5/5

What do you like best about MaintainX?

Ease of use. After initial implemenation, it's been very easy to navigate through the system. The platform has been extremely helpful with scheduling not just PMs but also reactive jobs for my team.

Support from the MaintainX team has been phenominal, they are super responsive. Willing to help how they can and always friendly.

Lastly, I love how they are continuing to grow this platform and expand it to help meet the end-users needs. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

My only "negative" would be on us and not MaintainX. The system is originally designed for PM at a facility. We are using it for both PM and Reactive; and at this point we have WAY more reactive.

There were some intial modifications we had to do w/Maintain X to get over this small hump and they did a great job getting it us squared away. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

I've gone from 4-5 different spreadsheets, calendars and systems to now 2 to run our service department. It's been a tremendous aid with scheduling, making procedures, achiving manuals for machines. It's been a great asset in the few months that we've been using it.

I'm looking forward to really unleashing the potential we can have with this platform in 2026 to grow our service department! Review collected by and hosted on G2.com.