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MaintainX Reviews & Product Details - Page 2

MaintainX Overview

What is MaintainX?

MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset management, and empower workers—all while delivering insights that can improve the bottom line. As a mobile-first platform, MaintainX delivers a modern, IoT-enabled solution for maintenance, reliability, and operations teams trusted by more than 10,200 customers worldwide. If you’re looking for a CMMS solution that’s easy to use and implement, look no further. The MaintainX platform manages over 15 million work orders and 2.5 million assets, and is used by hundreds of thousands of workers globally. It consistently helps customers reduce unplanned downtime and increase asset availability, while meeting complex compliance needs and keeping workers safe. Ready to ditch the clipboard? Here's what MaintainX can help your team digitize: -Maintenance Work Orders -Preventive Maintenance -Safety Procedures -Safety and Environmental Audits -Multi-site Reporting -IoT & ERP Integrations -Auditing/Inspection Workflows -Training Checklists -Parts Order Management & Vendor Connections MaintainX serves some of the world’s largest brands, including Duracell, AB InBev, Univar, Cintas, McDonalds, Titan America, Magna and many more. To learn more, visit www.getmaintainx.com.

MaintainX Details
Product Website
Languages Supported
Czech, Danish, German, English, French, Italian, Japanese, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Turkish, Chinese (Simplified), Chinese (Traditional)
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Product Description

MaintainX is a mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT-enabled cloud-based tool for maintenance, safety, and operations on equipment and facilities.


Seller Details
Seller
MaintainX
Company Website
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@maintainx
728 Twitter followers
LinkedIn® Page
www.linkedin.com
542 employees on LinkedIn®
Description

MaintainX helps businesses track reactive and preventive maintenance and control the daily operations, such as safety inspections, quality inspections, and operating checklists‚ all with a digital audit trail.

Here's what we digitize and take away from the clipboard:

- Safety Procedures
- Environmental Checklists
- Tooling & Gauge Reporting
- Maintenance Procedures
- Auditing/Inspection Workflows
- Training Checklists

We allow plant managers to become more efficient operators by delivering real-time business insights from the field.

MaintainX is the fastest and first Frontline Resource Management (FRM) system. Learn more at www.getmaintainx.com!

MaintainX is designed to work with organizations of all sizes - whether you are running a small team of 2 or coordinating a massive team of hundreds of folks around multiple locations, we want to empower every organization to streamline their work flows.


Nick H.
NH
Overview Provided by:

Recent MaintainX Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Intuitive maintenance system. Closest to paper on a computer ive found."
I like how easy it is to pick up and train others to use. It was easy to get assets and location set up and start using.
JR
Jennifer R.Small-Business (50 or fewer emp.)
5.0 out of 5
"MaintainX New Customer Implementation"
After researching multiple mobile maintenance tools, our organization found MaintainX to be the most user friendly and easy to integrate. Implement...
Kevin  B.
KB
Kevin B.Small-Business (50 or fewer emp.)
5.0 out of 5
"The MaintainX experience"
The fact that MaintainX is so easy to use. It helps me to on know everything that is needed to be done and the level of priority. It also allows me...
Security Badge
MaintainX Security
Get security information from MaintainX to help you buy the right software. View Security Information
MaintainX security information includes:
SOC 2 (System and Organization Controls 2)
ISO 27001 (International Organization for Standardization)

MaintainX Media

MaintainX Demo - Increase productivity by streamlining maintenance
Make it easier than ever for technicians to perform and record maintenance work. Trigger work orders automatically based on meter readings, IoT integrations and more.
MaintainX Demo - Reduce unexpected downtime by 32%
Improve asset reliability by tracking downtime and the reasons for breakdowns. Discover which assets give you the most trouble to inform data-driven repair and replacement decisions.
MaintainX Demo - Produce more by keeping equipment online
Track asset status to measure Mean-Time-To-Repair, asset downtime and improve asset management decisions.
MaintainX Demo - Avoid regulatory fines and shutdowns
Manage compliance with digital procedures, mandatory data capture, signatures, and automated corrective actions. Make sure your team follows the right steps, and builds a complete digital audit trail.
MaintainX Demo - Turn your data into cost-saving insights
Make smarter business decisions with real-time and historical reports on work order completion, time and cost, inspection checks and more. Pinpoint areas to drive down MTTR, and see which assets are costing you the most.
MaintainX Demo - Eliminate parts shortages and overspending
Managing your Parts and Inventory has never been easier. Scan QR codes or Bar Codes and update counts on-the-go.
Play MaintainX Video
How Titan America Decreased Unplanned Maintenance by 30% with MaintainX

Read the full case study here: https://www.getmaintainx.com/case-studies/how-titan-america-decreased-unplanned-maintenance-by-30-with-maintainx/
Play MaintainX Video
How Titan America Decreased Unplanned Maintenance by 30% with MaintainX Read the full case study here: https://www.getmaintainx.com/case-studies/how-titan-america-decreased-unplanned-maintenance-by-30-with-maintainx/

Official Downloads

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Video Reviews

917 MaintainX Reviews

4.8 out of 5
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917 MaintainX Reviews
4.8 out of 5
917 MaintainX Reviews
4.8 out of 5

MaintainX Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MaintainXQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
JL
Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MaintainX?

I like the ability to track maintenance and set up recurring tasks and reminders that make it easy for our team to see and complete. I also appreciate our ability to customize the platform and the support our administrators have receive from the MaintainX team Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I find it's much easier to enter things into MaintainX than to pull out the data. Our team has been able to create reports based on data entered in, but even still, there isn't an easy way to filter the data to what I want to see. It's a bit clunky and time consuming to make sure my team is getting everything done they're supposed to be getting done. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

MaintainX helps us get preventative maintenance completed, and helps us document all the work being done for our projects. The reminders and ability to setup work orders and procedures has helped bring uniformity to the way to do things while also making sure nothing gets missed. Review collected by and hosted on G2.com.

JT
Facilities Admin
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about MaintainX?

what i like about MaintainX is the way the set up the desktip and mobile phone app access. it is easy for the tech who may not feel smart phone friendly they can pick up the use of the system easy and I get the tracking I need. whan there have been questions my sales rep or the easy hlep liink there is someone there that hleps me quickly or if need they are willin gto set up a online meeting to understan what i need adn hlep me get the result I need. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I think the pricing is fair i wish the pricing did not go up but is it is still the most reasonable and pirced product. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

orginization of assets and we have started using the parts inventory. the best feature is the reporting and that is what i use most the eas of geting the reporting i need is so easy Review collected by and hosted on G2.com.

Verified User in Recreational Facilities and Services
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about MaintainX?

Maintain X has such great features and after doing A LOT of research and testing of other platforms, out performs all that I have found. It is very user friendly (which is helpful for folks who are used to working on the tools and not as much with technology). The support we get is great - from chat to our account manager. They have always tried to work with us to find ways we can utilize the system in a way that works for us. We use it everyday all day for work orders (Reactive), and preventative (PM) and it has been a dream since we implemented it over a year ago now. We also use another app that has integrated well with helping us automate other jobs that we used to manually put into Maintain X. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Pricing is per seat - it would be great if there was a package price for unlimited users or even "up to" 30 or 50 and then after that is X per user etc. It would be nice to be able to access reporting on mobile. Would like more than just 1 level of heiarchy (parent/child) in assets and locations. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

Tracking of work orders. Tracking of preventative maintenance. Tracking of work/time spent on assets or specific jobs. And much more. It gives us a ton of information that we need to properly do our jobs and report on it. Review collected by and hosted on G2.com.

JB
Electromechanical Inventory Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about MaintainX?

For our company, we needed a robust inventory management tool that could function in multiple ways. MaintainX has given us the ability to display information and have accuracy for our product. The system is a very easy to navigate, and provides assistance promptly when an issue arises. With the many cross program functions, our purchasing, Recieving and maintaining has become simpliar. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Because every company is different from others, tools that we would need to function a certain way have been adapted. The printing of QR labels is something we would like improved to provide our parts with descriptions and locations printable via sheets of stickers. The current method only allow a simple label with a QR code. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

MaintainX is developing a cycle count option that will help with maintaing our large inventory. We look foraward to using the tool once it is completed, and having the ability to have clarity on our value of stock. Review collected by and hosted on G2.com.

SZ
Chief of Maintenance Department
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MaintainX?

MaintainX has been able to satisfy all my needs and desires that at a first glance, seemed to be part of a fantasy, but somehow you all managed to make things real. This has satisfied not only myself, as a Head of Maintenance, but also has spread hope in our partners that now, we can have a detailed view and control over our businesses. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I do not dislike anything, there are a couple of odd requests I asked for the product dept, but overall I have seen a lot of opening in hearing out what can be implemented and improved. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

It keeps me updated and in control with both my intermediate and final clients, with all of my suppliers and all my employees working in my Maintenance Control Tower. Review collected by and hosted on G2.com.

RK
Facility Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MaintainX?

General ease of use: Extremely mobile friendly and not cumbersome. Incredibly easy to make work orders with a mobile device. Easy to add and edit photos. It was very easy to intergrate within a company with multiple locations and no established CMMS System or record keeping in place. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Specific to our org: I'd like it if there was additional ability to interface and update requestors in the org so they understand progress of their request. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

Biggest two are asset tracking and worker productivity. It is extremely easy to make work orders both one time and reoccurring and assign them to the team of technicians. Prior to this intigration, assset tracking was informal (emails and spreadsheets) and the workforce was not clearly directed. MaintainX has significantly reduced much of the confusion. Review collected by and hosted on G2.com.

Kevin  B.
KB
Maintenance technician
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about MaintainX?

The fact that MaintainX is so easy to use. It helps me to on know everything that is needed to be done and the level of priority. It also allows me to communicate with my team and other departments. It tracks my progress and so much more! This app is great for my work environment. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I haven't found anything that I dislike about this app at all. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

It lets me know what all of my work assignment are and keeps me from spending extra time having to go to the office to look up assignment and record my progress. Review collected by and hosted on G2.com.

Collin L.
CL
Marketing Product Development Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MaintainX?

MaintainX has totally changed the way we work. Our shop does custom work for clients and managing all details is crucial to meeting customer expectations. We now collaborate and document all aspects of the job and are able to refer to it anywhere our team is located.

On top of this, With material tracking and purchase orders MaintainX helps us track and document material requirements that allows us to be as efficient as possible. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I honestly have no major complaints other than I think they should continue to add support for integration with other applications. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

MaintainX helps us manage crucial details for order fulfilment. Review collected by and hosted on G2.com.

Jeremy P.
JP
Facilities &amp; Safety Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MaintainX?

The best thing about MaintainX is the simple and clean presentation of their app and web portal. It is also very customizable. If there are features that you don't need, they can be shut off. The result is you don't have to weed through a bunch of features you don't ever use. Everything you use is at your fingertips. It's a fantastic product. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

The only thing I would like to see is for MaintainX to add the ability to specify multiple locations to a single work order. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

MaintainX has helped us to organize, coordinate and simplify preventive maintenance and day-to-day work order requests. Review collected by and hosted on G2.com.

JF
Administrative Assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MaintainX?

The way everything is laid out and under the perfect descriptions makes adjusting to the MaintainX system easy. When we did have questions it was simple to reach someone and get clear answers usually with examples and guided through every step. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I would have liked to have a tab dedicated strictly to documents that have been uploaded. This would have helped with minimizing the need to have organized files elsewhere. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

We are an expanding non profit proving housing for the homeless and we also have a behaviorial health division. MaintainX will allow us to organize and stay on top of increasing maintenance needs while maintaing compliance on all levels from the city to state level. Review collected by and hosted on G2.com.