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917 MaintainX Reviews
Overall Review Sentiment for MaintainX
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I like the ability to track maintenance and set up recurring tasks and reminders that make it easy for our team to see and complete. I also appreciate our ability to customize the platform and the support our administrators have receive from the MaintainX team Review collected by and hosted on G2.com.
I find it's much easier to enter things into MaintainX than to pull out the data. Our team has been able to create reports based on data entered in, but even still, there isn't an easy way to filter the data to what I want to see. It's a bit clunky and time consuming to make sure my team is getting everything done they're supposed to be getting done. Review collected by and hosted on G2.com.
what i like about MaintainX is the way the set up the desktip and mobile phone app access. it is easy for the tech who may not feel smart phone friendly they can pick up the use of the system easy and I get the tracking I need. whan there have been questions my sales rep or the easy hlep liink there is someone there that hleps me quickly or if need they are willin gto set up a online meeting to understan what i need adn hlep me get the result I need. Review collected by and hosted on G2.com.
I think the pricing is fair i wish the pricing did not go up but is it is still the most reasonable and pirced product. Review collected by and hosted on G2.com.
Maintain X has such great features and after doing A LOT of research and testing of other platforms, out performs all that I have found. It is very user friendly (which is helpful for folks who are used to working on the tools and not as much with technology). The support we get is great - from chat to our account manager. They have always tried to work with us to find ways we can utilize the system in a way that works for us. We use it everyday all day for work orders (Reactive), and preventative (PM) and it has been a dream since we implemented it over a year ago now. We also use another app that has integrated well with helping us automate other jobs that we used to manually put into Maintain X. Review collected by and hosted on G2.com.
Pricing is per seat - it would be great if there was a package price for unlimited users or even "up to" 30 or 50 and then after that is X per user etc. It would be nice to be able to access reporting on mobile. Would like more than just 1 level of heiarchy (parent/child) in assets and locations. Review collected by and hosted on G2.com.
For our company, we needed a robust inventory management tool that could function in multiple ways. MaintainX has given us the ability to display information and have accuracy for our product. The system is a very easy to navigate, and provides assistance promptly when an issue arises. With the many cross program functions, our purchasing, Recieving and maintaining has become simpliar. Review collected by and hosted on G2.com.
Because every company is different from others, tools that we would need to function a certain way have been adapted. The printing of QR labels is something we would like improved to provide our parts with descriptions and locations printable via sheets of stickers. The current method only allow a simple label with a QR code. Review collected by and hosted on G2.com.
MaintainX has been able to satisfy all my needs and desires that at a first glance, seemed to be part of a fantasy, but somehow you all managed to make things real. This has satisfied not only myself, as a Head of Maintenance, but also has spread hope in our partners that now, we can have a detailed view and control over our businesses. Review collected by and hosted on G2.com.
I do not dislike anything, there are a couple of odd requests I asked for the product dept, but overall I have seen a lot of opening in hearing out what can be implemented and improved. Review collected by and hosted on G2.com.
General ease of use: Extremely mobile friendly and not cumbersome. Incredibly easy to make work orders with a mobile device. Easy to add and edit photos. It was very easy to intergrate within a company with multiple locations and no established CMMS System or record keeping in place. Review collected by and hosted on G2.com.
Specific to our org: I'd like it if there was additional ability to interface and update requestors in the org so they understand progress of their request. Review collected by and hosted on G2.com.
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The fact that MaintainX is so easy to use. It helps me to on know everything that is needed to be done and the level of priority. It also allows me to communicate with my team and other departments. It tracks my progress and so much more! This app is great for my work environment. Review collected by and hosted on G2.com.
I haven't found anything that I dislike about this app at all. Review collected by and hosted on G2.com.
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MaintainX has totally changed the way we work. Our shop does custom work for clients and managing all details is crucial to meeting customer expectations. We now collaborate and document all aspects of the job and are able to refer to it anywhere our team is located.
On top of this, With material tracking and purchase orders MaintainX helps us track and document material requirements that allows us to be as efficient as possible. Review collected by and hosted on G2.com.
I honestly have no major complaints other than I think they should continue to add support for integration with other applications. Review collected by and hosted on G2.com.
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The best thing about MaintainX is the simple and clean presentation of their app and web portal. It is also very customizable. If there are features that you don't need, they can be shut off. The result is you don't have to weed through a bunch of features you don't ever use. Everything you use is at your fingertips. It's a fantastic product. Review collected by and hosted on G2.com.
The only thing I would like to see is for MaintainX to add the ability to specify multiple locations to a single work order. Review collected by and hosted on G2.com.
The way everything is laid out and under the perfect descriptions makes adjusting to the MaintainX system easy. When we did have questions it was simple to reach someone and get clear answers usually with examples and guided through every step. Review collected by and hosted on G2.com.
I would have liked to have a tab dedicated strictly to documents that have been uploaded. This would have helped with minimizing the need to have organized files elsewhere. Review collected by and hosted on G2.com.