The session replay feature is the main reason I keep coming back to LR. Being able to see how users interact with our platform in ways we didn’t anticipate is genuinely eye-opening, and it helps me understand what’s really happening in the experience. Review collected by and hosted on G2.com.

I don’t have any real dislikes about LR, but if I had to nitpick, I’d say I wish there were a way to flag certain bugs like when a page gets stuck in a redirect loop and never fully loads. Review collected by and hosted on G2.com.

The main—and probably the only—reason I keep using LogRocket is that it lets me track bugs and replay them when I need to fix something, since LogRocket can give me an almost exact replay of what a user experienced. Review collected by and hosted on G2.com.

If I had to point out one issue, it would be the pushiness of the sales outreach. I’ve started multiple accounts for different companies and projects, and I keep getting sales emails urging me to start a paid plan, even though only a few of those companies actually need one. Review collected by and hosted on G2.com.

With LogRocket it's very easy to implement logging across a variety of sites and mobile apps to proactively capture customer issues and help our support, development, and product teams get a better understanding of the customer journey. Review collected by and hosted on G2.com.

The AI issue detection could use some work, as it reports issues that aren't actually problems sometimes. The retention time period could be longer, however I know that's an option on different plans. Review collected by and hosted on G2.com.

LogRocket is simple amazing to debug production issues, understand why a prod-fire happened analyzing users recorded sessions, besides of the recording having all the logs and network requests, having information of how many times an error happened. The issues detection with AI is crazy. Also amazing to just navigate through some sessions to see how my users are using the app, track things we can improve in our UX. The app is so clean and easy to use, the implementation is even simpler. The analytics part is also one of the best tools that we can have, just the default configs are great but it counts with a lot of features for custom setup. It's also very easy to add new projects and separate data per app. There's also a lot of stuff that I need to learn more and start to use, like alerts, surveys, and analytics features like conversion funnel, integrations, APM. Love LogRocket, I use it daily. Review collected by and hosted on G2.com.

There's no dark mode in the UI, what is very bad for a developer audience haha. Review collected by and hosted on G2.com.

In addition to being easy to set up, logrocket has cut down our debugging time more than 50%.

We no longer waste time trying to recreate issues, instead we just watch how it happens.

Additionally, logrocket is cheaper than almost all of their competitors. Review collected by and hosted on G2.com.

We wish we could hold onto our sessions longer. Review collected by and hosted on G2.com.

I have used logrocket many times on many work/consulting projects. What i love most about logrocket is its helping hand in understanding user patterns. As a software developer sometimes i think where buttons are placed or what the action would do is very obvious; The users sometimes think otherwise. LogRocket is great for fine tuning UX patterns. Review collected by and hosted on G2.com.

The price point can be a hard pill to swallow for small projects Review collected by and hosted on G2.com.

The ability to easily browse throug sessions, organized by time and user name. And that it still records 'anonymous' sessions for our ghost users. I also like how you, by default, skip over inactivity, and that you can speed up / slow down the playback. Filtering is great too, very easy to filter on username or email and zero in on sessions. It is also nice the way you highlight the mouse - makes it easy to track the customers' movements. Review collected by and hosted on G2.com.

I haven't found anything yet! Everything I have wanted to see from our customer sessions I have been able to see.

I guess one small thing is that we have tooltip popups - those are not captured. That doesn't really impact us much. Review collected by and hosted on G2.com.

Pre-built template and ease of creating new charts and dashboards Review collected by and hosted on G2.com.

No ability to write out raw queries that I know of Review collected by and hosted on G2.com.

Being able to see what a user clicked/typed via Session Replay is invaluable when troubleshooting an issue. Customers aren't often sure what they did or how they did it, but this removes the doubt and guesswork, and speeds up resolution time by eliminating additional back and forth asking investigative questions. Review collected by and hosted on G2.com.

The UI was a bit of a learning curve, but once I navigated around a bit, it's very easy now. Review collected by and hosted on G2.com.

The fact that it covers a wide range of insights: Session recordings, logs, networks requests, exceptions, performance metrics, etc.

The integration is seamless, and it can be done by any dev within a few steps.

I didn't have to go through boring documentation or such for the setup. For it and for the other questions I had on how to navigate my way around and set up some boards, there is an excellent AI tool that points you straight to what you're looking for. Review collected by and hosted on G2.com.

I would like more features around uncaught exceptions, maybe. Review collected by and hosted on G2.com.