LogRocket Reviews & Product Details

It’s an extremely useful tool and very intuitive to navigate. I really appreciate the real-time monitoring and the ability to review user activity directly on the site.

I would absolutely recommend trying it out for customer service and to provide helpful replies to clients. Review collected by and hosted on G2.com.

Honestly, nothing so far. It’s been performing really well for our team, and we’ve also had a great experience with Logrocket. Review collected by and hosted on G2.com.

It captures a lot of information about the user browser that allows me to understand what could've caused certain unexpected behavior or bad UX to the user.

It's great that it also provides the session not so much time after the issue occurred, I would believe it's instant!

It allows to filter by a handful of things that helps out while trying to debug errors: IP Address, email, user ID

It provides information about the device and location the session was recorded from.

It's really simple to use, even non-technical people can check logrocket sessions and track down a user and the session that caused the unexpected behavior

It's easy to integrate and implement all over your website!

We use Logrocket all the time and it helps a lot for the on-call engineers. Review collected by and hosted on G2.com.

Nothing that I can think of logrocket that dislikes me. Serves the purpose in an easy and pretty intuitive way! Review collected by and hosted on G2.com.

the best thing about logrocket is I don't have to ask my users where did you click when they report a bug, I can just go to logrocket dashboard and watch the session replay. Review collected by and hosted on G2.com.

Finding a particular bug is little bit tedious when you have to many sessions and your custom filters aren't setup properly. and sometimes it can get pretty noisy as well. Review collected by and hosted on G2.com.

It was a very simple integration, not much config like other tools and everything just started showing. I loved the UI as well where i see all console logs, network requests and along with the session. Coming from clarity this was a huge huge boost Review collected by and hosted on G2.com.

Maybe regular emails or something on education of how to use the platform to full capcbilities like i am slowly discovering the dashboard and all. Review collected by and hosted on G2.com.

The activity and session recording, it makes a lot easier to diagnose the frontend errors and find quick solutions. Review collected by and hosted on G2.com.

The PRO features in the trial period could be a little longer. 14 days, for big dev teams is a little shorter, for the approval stages, dev, testing, etc. Review collected by and hosted on G2.com.

I really like the overall experience with LogRocket. The UI is clean and the UX is easy to understand. As a technical support team lead, we use this platform widely to discover user issues and help customers without needing to ask for screenshots. Performance has also been solid: search is fast, and I really appreciate the option to share these findings. Review collected by and hosted on G2.com.

Sometimes it’s hard to identify the issues our users are experiencing just from the company or email address. It would be amazing if we could connect Freshdesk as an integration. Review collected by and hosted on G2.com.

LogRocket is very easy to use and simple to integrate into an existing app. It provides an excellent overview of how users interact with the product and helps identify parts of the UI where they might be struggling. It’s also a great tool for debugging since you can see exactly what the user experienced before an issue occurred. Review collected by and hosted on G2.com.

Sometimes LogRocket masks certain data that isn’t actually sensitive, which can make it harder to fully understand what happened in a user session. Review collected by and hosted on G2.com.

I like how simple it is to use and implement, and I also appreciate the options available for the different dashboards. I also like the integration with AI (Galileo) for additional insights. Review collected by and hosted on G2.com.

I don’t like the heatmap charts or how you interact with them. The overall experience feels unclear and hard to use, and it takes more effort than it should to understand what I’m looking at or make the chart do what I want. Review collected by and hosted on G2.com.

I loved how easy it was to get started and integrate LogRocket into my web app, as well as my React Native app, just by adding one line of code. A single line of code enabled a lot of insights for me to track every user journey and find areas of improvement. Review collected by and hosted on G2.com.

I only used the Session Replay feature of this product, and I feel like the number of sessions in the free tier should have been more than 1000, since every app visit counts as a unique session. Review collected by and hosted on G2.com.

LogRocket has become an essential part of our frontend toolkit. Session replays plus detailed logs give great visibility into real user issues and dramatically speed up debugging. Review collected by and hosted on G2.com.

While LogRocket is very helpful, the UI can sometimes feel busy, especially when you’re trying to quickly isolate a single issue among many sessions. Review collected by and hosted on G2.com.