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1,018 LocaliQ Reviews
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I love how simple it is to make changes to our account. Wordstream makes it easy to find data in Google Ads so that we can improve strategy in real time. Our monthly advisor check ins help keep our account growing. Review collected by and hosted on G2.com.
I wish that there was a way to see keywords and ads performance in a way that tied the two together. It would be helpful to know for sure that high cost keywords were attributed to high performing ads, or vice versa. Review collected by and hosted on G2.com.
I am very disappointed with Worstream...I signed up for a year contract and discovered the platform would NOT work for what I needed it for...I tried to cancel and they would not refund a penny of the $4,400 I paid up front for the full year... Review collected by and hosted on G2.com.
I paid $4,400 to use this platform...Found out it wouldn't work...And the would not let me cancel or refund me anything...I can get WAY better reporting and even ad management tips for free from Google and I think they know this...Worst experience ever...I am a small company without room in my budget to waste $4,400 on something that didnt work...Also, when I first imported my FB accounts they didn't all get imported and I worked with two reps for almost a month to try to figure out how to import the rest...When they couldn't figure out the problem I finally disconnected my account and started from scratch...I got it to work and when I did I quickly saw that the platform would not do what I needed it to do...I didn't even get a 7 day trial period...I am an idiot for paying for all this upfront but would never have guessed that a company would have such terrible service or be so desperate for money to not give me a partial refund. Review collected by and hosted on G2.com.
I was recently baited into trial a free 7 day trial of WordStream. It is not a free trial. It is a "read only" feature even as it functions completely as though it is an actual trial - none of the work you do in the free trial will be implemented unless you become a paying subscriber. But they don't tell you that upfront, instead they waste your time. It appears to be a fully functioning trial, enabling you to connect both google adwords and facebook ad accounts, and give feedback on changes you could make to optimize your ads and even create new ones. This seemed like a great solution for having all my ads managed in one place. So much so, I spend hours making changes and creating new ads with wordstream. And I was excited by their service. That was until, after saving all the changes and seeing that the changes were not yet posting to my google ads account i contacted customer service to ask - how long does it take for the changes to be implemented? At that point customer service tells me the changes wont be made unless you join our subscription service. This is a "read only" trial. Its not actually functioning. Review collected by and hosted on G2.com.
In my opinion this was intentionally deceptive by means of omission to explain that their "free trial" was not in fact a full functioning version of their software but instead just a "read only" preview. They could have easily communicated this by not allowing you to save changes unless you were a paying subscriber or simply calling it what it is - a read only preview. IT IS NOT A FREE TRIAL. Review collected by and hosted on G2.com.
The interface is very good and also appears to display data that Google doesn't... or it's so buried in the AdWords interface I've never found it. Super easy to use and exponentially faster than managing through AdWords. The 20-minute work week is fantastic for gradual campaign improvement. And last but not least, my campaigns are delivering greater efficiency than before. Not only is it easier and faster to use, but creates better results.
Support and onboarding is among the best you will ever use. Their team seems motivated, happy, and they are all about patience and support. Outstanding people. Review collected by and hosted on G2.com.
Really, the only thing I dislike is the cost. I am a one-man show and it's a hefty commitment for me. The monthly cost is on a sliding scale based on ad spend. because the spend is based on the client's budget it can be difficult to control. I don't set client budgets. :) Review collected by and hosted on G2.com.
Beware of this company if you are a small business. They charge you a ridiculous cost, and it is impossible to cancel. They offer no refunds - if you don’t use the software or want to stop, you will still continue to receive $500 bills each month based on “spend” for an account you connected to get one audit for a client.
Google can do every single thing wordsteeam does. There are much better dashboards (cyfe etc) at much more reasonable prices. Stay Away Review collected by and hosted on G2.com.
Tricky cancellation terms, insane fees, inflexible support Review collected by and hosted on G2.com.
WordStream takes Google Analytics and Google Ads information and helps us easily how to make improvements to get better results while spending less on campaigns. Once basic tracking is set up on the site there isn't much technical knowledge needed. Review collected by and hosted on G2.com.
They have a lot of content in their blog, but it's hard to find solutions in it because there isn't a way to search it and not a lot of content for developers. Review collected by and hosted on G2.com.
The built in call tracking functionality allows us to provide valuable conversion tracking for clients who normally wouldn't want to pay extra for another service. Also, their live chat and customer reps are very responsive, friendly, and knowledgeable. Review collected by and hosted on G2.com.
Sometimes the 20 minute work week suggestions aren't exactly aligned with our plans and strategy and we have to ignore sometimes a lot of suggestions. Review collected by and hosted on G2.com.
The WordStream platform is a very thought out software program that strips away all the confusing and complications elements of Google Ads, and provides an easy to use system for managing your ads. They have created a system that makes managing ads simple for the every day marketer/advertiser. Their Premier Consulting is also very helpful for those looking to bounce ideas of an expert and/or get more personal guidance and assistance from WordStream. Lastly. the company as a whole is exceptional at educating their clients about the latest in paid advertising. I am constantly learning and looking to WorStream to provide me with the newest Google changes and updates. Review collected by and hosted on G2.com.
My only complaint is that they do not offer YouTube advertising at this time. I hope this will be a feature that will integrate with the system in the future. Review collected by and hosted on G2.com.
