Best Software for 2025 is now live!
Save to My Lists
Paid
Claimed
Optimized for quick response

LocaliQ Reviews & Product Details

LocaliQ Overview

What is LocaliQ?

LocaliQ is how businesses attract and retain ideal customers. The marketing platform helps businesses grow faster with a suite of AI lead management and digital agents, marketing automation, omnichannel campaign management, advanced reporting, and expert-led services. The technology allows customers to optimize ad spend in real-time across multiple channels, saving time and ensuring real results. Dash is LocaliQ’s AI-powered lead management SaaS solution designed to help businesses convert more leads into customers, faster and more efficiently. With automated lead scoring, follow-ups, and reporting, plus advanced AI agents and an included SMS conversational tool, Dash streamlines workflows, eliminates manual tasks, and helps to boost revenue for businesses of all sizes. Integrated with LocaliQ’s AI marketing platform, Dash enables businesses to enhance customer experiences, automate workflows, and save time to focus on growing their business. LocaliQ's products and services include: -AI chatbots -Marketing Automation -Lead Management Software -Live Chat -SMS Marketing -Social Media Marketing -Cross-Channel Advertising -Paid Search Advertising -Marketing Analytics -Social Media Advertising -Display Advertising -Video Advertising -Targeted Email Marketing -Multi-Listings Management -SEO Tools -Websites & Landing Pages -Custom Promotions In order to align all of Gannett's digital marketing solutions under a single brand identity, the ReachLocal, WordStream, and ThriveHive brands were consolidated under the LocaliQ name.

LocaliQ Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

Guided Marketing Solution for Small Business Owners

How do you position yourself against your competitors?

LocaliQ is part of Gannett, a global media company that delivers local and national news to millions of people every day. With national reach backed by LocaliQ’s award-winning AI-powered digital marketing platform, businesses of all sizes with access to their ideal customer audiences and convert more leads into customers, faster and more efficiently.

LocaliQ is how businesses attract and retain ideal customers. The marketing platform for businesses to grow faster with a suite of AI lead management and digital agents, marketing automation, omnichannel campaign management, advanced reporting, and expert-led services.

Integrated with LocaliQ’s AI marketing platform Dash™ is an AI-powered lead management solution designed to enhance customer experiences, automate workflows, and save time to focus on growing their business. With automated lead scoring, follow-ups, and reporting, plus advanced AI agents, now all the right customers find you.


Seller Details
Company Website
Year Founded
1906
HQ Location
1675 Broadway, 23rd Floor, New York, NY, United States, 10019
Twitter
@Gannett
15,717 Twitter followers
LinkedIn® Page
www.linkedin.com
7,631 employees on LinkedIn®
Ownership
NYSE: GCI
Description

Gannett Co. is a leading media holding company based in the United States, known for its extensive portfolio of newspapers, digital media platforms, and marketing services. It operates well-known publications, including USA Today, and offers content and advertising solutions across various channels. With a focus on delivering local news and information, Gannett aims to engage communities and provide advertisers with effective outreach. For more information, visit their website at [gannett.com](https://www.gannett.com/).


LB
Overview Provided by:

Recent LocaliQ Reviews

Keenan D.
KD
Keenan D.Small-Business (50 or fewer emp.)
5.0 out of 5
"WordStream helps us save money and make money at the same time!"
I love that the support we receive really shows that our rep, Jeff Stevens has been inside our account and he's able to offer personalized insight ...
Daniel L.
DL
Daniel L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great to work with!"
They are extremely knowledgeable about the digital marketing industry and support us in ensuring that we're making our dollars go as far as possibl...
LC
Laura C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Hands down the best customer support"
I love that the team I work with responds the same day, if it's an emergency they are on top of it immediately
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

LocaliQ Media

LocaliQ Demo - LocaliQ AI-Powered Platform
AI-Powered Platform AI-generated call attributes Quickly identify what action to take with AI-generated call attributes to help point you towards the most promising opportunities. AI-assisted call details Prioritize your leads and follow up faster with help from AI technology that records...
LocaliQ Demo - AI-powered Lead Management- How It Works
Customer Center powered by Dash is everything you need in one place to convert more calls and clicks to customers. Follow up faster and win more business with this advanced reporting and lead management platform that harnesses the power of AI to summarize, categorize, and prioritize leads, saving...
LocaliQ Demo - Convert customers faster with SMS texting
Convert customers faster and never lose a lead by responding to them where and how they want with unlimited SMS texting. Streamlined communication Enable customers to contact you effortlessly through a widget on your website that initiates text conversations, including image and attachment su...
LocaliQ Demo - Search Ads
Drive more leads to your business with LocaliQ’s innovative technology and expertise. We’ll help you do everything from account setup and keyword creation to data analysis and reporting across multiple search engines.
LocaliQ Demo - Social Ads
Reach more of your potential customers and boost online visibility with social ads. We’ll work with you to build an effective social ad strategy based on your unique goals and budget.
LocaliQ Demo - LocaliQ Lead Management Reporting
Reporting & Analytics Valuable insights Get 24/7 access to insights, tracking, and lead engagement solutions to help convert and keep your customers. Lead tracking tools Understand which marketing efforts are working with at-a-glance campaign analytics and lead tracking by type and so...
No more missed opportunities. A lot more business.
Harness the power of artificial intelligence to capture and prioritize leads, saving you valuable time to turn quality prospects into profits.
Play LocaliQ Video
No more missed opportunities. A lot more business. Harness the power of artificial intelligence to capture and prioritize leads, saving you valuable time to turn quality prospects into profits.
ROCK'N-IT Masonry builds steady clientele with LocaliQ
Play LocaliQ Video
ROCK'N-IT Masonry builds steady clientele with LocaliQ
Capital ENT & Sinus Center enjoys healthy business growth with LocaliQ
Play LocaliQ Video
Capital ENT & Sinus Center enjoys healthy business growth with LocaliQ
Lion Country Safari becomes king of the search advertising jungle
Play LocaliQ Video
Lion Country Safari becomes king of the search advertising jungle

Official Downloads

Answer a few questions to help the LocaliQ community
Have you used LocaliQ before?
Yes

Video Reviews

1,017 LocaliQ Reviews

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
1,017 LocaliQ Reviews
4.5 out of 5
1,017 LocaliQ Reviews
4.5 out of 5

LocaliQ Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LocaliQQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Daniel L.
DL
Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about LocaliQ?

They are extremely knowledgeable about the digital marketing industry and support us in ensuring that we're making our dollars go as far as possible. Rick, Kate, and team are great to work with and very responsive to any of our questions. We would recommend LocaliQ to anyone who asks! Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

I don't see any downsides working with LocaliQ. Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

Making sure our dollars go as far as possible. Review collected by and hosted on G2.com.

Response from Alexandra Howard of LocaliQ

Thank you for your awesome review, Daniel! We’re thrilled Rick, Kate, and the team have provided great support and helped maximize your marketing efforts. We appreciate your trust and recommendation. We look forward to more growth in our continued partnership.

Christina L.
CL
Marketing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about LocaliQ?

You get the expertise of a large national organization with the focus of a smaller local agency.

They really partner with you to understand you needs and how best to deliver a campaign to accomplish your goals. Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

Because of the affiliation with USA Today, there was some restrictions on where we could advertise. It wasn't a big hurdle but I do remember a couple of places that were "nice to haves" not being available. Review collected by and hosted on G2.com.

Recommendations to others considering LocaliQ:

Really be transparent with your ReachLocal partner about your goals-they may have ideas that you don't on how to optimize your campaign.

They want to see it succeed. Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

We needed a targeted local digital advertising campaign that was cost effective and focused on our target. Reach Local, because of its affiliation with USA Today, had targeted local solutions with the experience & analysis of a large national network.

We were able to hyper focus and run a campaign based on our target demographic's interests and we drove a number of new customers into our grand opening.

It's a great tool for acquisition marketing. Review collected by and hosted on G2.com.

Response from LocaliQ Marketing of LocaliQ

Thank you for your feedback, Christina. We're pleased our local solutions helped bring new customers to your grand opening! We appreciate your note on the restrictions you experienced during your campaign build-out. We always look for ways to improve and would love to hear more about this. Please email us at customerfeedback@localiq.com so we can discuss in more detail.

LC
Marketing and Business Development Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LocaliQ?

I love that the team I work with responds the same day, if it's an emergency they are on top of it immediately Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

I haven't found anything that I dislike with LocaliQ Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

They are responsive to any needs that have come up and helped our business grow with ads that drive people to our site Review collected by and hosted on G2.com.

Response from LocaliQ Marketing of LocaliQ

Thank you for your feedback, Laura! Happy to hear that our team's responsiveness and digital ad solutions have made such a positive impact on your business.

JA
Community Relations Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LocaliQ?

They are Local! Quick response time and we have seen great results! Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

Honestly can't think of anything. We are very happy with our services. Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

Market demographics communication, they are getting the information to the correct viewer in the most efficient way possible. We don't have to guess, they have statistics to support it! Review collected by and hosted on G2.com.

Response from LocaliQ Marketing of LocaliQ

Thank you for your review, Jodi! It's great to hear that our targeted strategies and services are hitting the mark for your business growth.

Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LocaliQ?

What I like best is our account representatives. The local people we deal with that manage our website, advertisements, etc. They are so personable and have become family. They know our business and know what we expect out of a service. Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

What I dislike is the way we are billed. Billing is extremely confusing and I can never make sense of what we are actually being charged. Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

They are helping me manage all of my directory listings and making sure my online presence is clean and efficient. Review collected by and hosted on G2.com.

Response from LocaliQ Marketing of LocaliQ

We appreciate your feedback. We’re pleased to hear that you’ve built such a strong relationship with our local team. We are always looking for ways to improve and would like to hear more about your experience with billing – please email us at customerfeedback@localiq.com so we can discuss in more detail.

LP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LocaliQ?

It uses social media platforms to market products. It has a user-friendly interface. I like it because they do all the marketing for us. Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

It has been the most dependable platform for marketing product's and it has no dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering LocaliQ:

It is the best platform to use to market products on and it's safe and reliable. Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

I like ReachLocal because they help market my products using social media platforms and I get to have lots of sells at ease. Review collected by and hosted on G2.com.

Response from LocaliQ Marketing of LocaliQ

Thank you for your feedback, Luiz! We're pleased to hear that LocaliQ's social media marketing has made a difference for your business. We look forward to continuing to support your business growth.

Verified User in Government Administration
UG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LocaliQ?

The ease of sharing a posting to one platform and great customer service! Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

I have not seen what my post looks like onces shared. Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

Recruiting Review collected by and hosted on G2.com.

Response from LocaliQ Marketing of LocaliQ

Thank you for your review! We’re glad LocaliQ is helping you achieve your recruitment goals. We are always looking for ways to improve, and we would like to ensure your posts are previewed with you before they go live. Please contact customerfeedback@localiq.com so we can assist you further. Thank you!

Troy F.
TF
Owner
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about LocaliQ?

The implementation and onboarding experience left us feeling good about this decision, We had a good account team that listened to our needs and explained their processes Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

Overall we were displeased with ad performance but the LocalIQ team was able to work through the analytics with us and move forward. The issue may have been related to their AI engine not having enough time to spin up to full potential which takes upwards of 90 days. We didn't have that amount of time to wait and we didn't feel like that spin-up period was clearly communicated. Just something to be aware of. Review collected by and hosted on G2.com.

Recommendations to others considering LocaliQ:

I would strongly consider other options if you are looking at LocaliQ. Their ad performance guarantees will likely not be honored and your ads will go live without review by the account team or yourself. If you need to pause a non-performing ad it can take a week or more due to the multiple teams that need to coordinate this action. I'd highly recommend another option for managing your ads. Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

We implemented LocaliQ to help us manage our local advertising and they pitched their proprietary algorithm as a way to manage our local ad spend dynamically and more efficiently Review collected by and hosted on G2.com.

Response from Lauren B of LocaliQ

Hi Troy. We're glad you were able to connect with a member of our customer care team to work on this. We are always looking for way to improve and appreciate your feedback.

Verified User in Business Supplies and Equipment
IB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LocaliQ?

I love ReachEdge! It's transformed my digital marketing efforts. The Lead generation software is powerful, helping me turn visitors into customers. The digital advertising web presence solution works together seamlessly. ReachEdge has boosted my online presence and helped my business grow. Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

I have no complaints about ReachEdge. It has generated great results, maximizing my return on investment. ReachEdge has exceeded my expectations and I highly recommend it for small businesses. Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

ReachEdge addressed the common hurdles faced by our businesses in the digital marketing landscape and provided us with the necessary tools to expand our reach and achieve business growth. It was a great experience using ReachEdge and would suggest everyone try it to see results for your business. Review collected by and hosted on G2.com.

Andy S.
AS
Digitial Marketing and Social Media Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LocaliQ?

The client services team was always suggesting new tactics and new experiments to try. Very proactive in this way. Review collected by and hosted on G2.com.

What do you dislike about LocaliQ?

Not very transparent on the management fee percentage - it was baked into our CPL. Review collected by and hosted on G2.com.

Recommendations to others considering LocaliQ:

Ask a lot of questions. Stay focused on what you need, but know that they can grow with you - and will help you grow your business. Review collected by and hosted on G2.com.

What problems is LocaliQ solving and how is that benefiting you?

In my role as a digital marketer for a large multi-unit brand, I sought a partner that could improve our local PPC results and drive leads to each of our locations. ReachLocal did that and continued to innovate each year that I worked with them. Review collected by and hosted on G2.com.