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Level Access Accessibility Platform Reviews & Product Details

Level Access Accessibility Platform Overview

What is Level Access Accessibility Platform?

Level Access empowers organizations with the advanced software, expert managed services, and training solutions needed to create accessible and legally compliant digital experiences, including websites, mobile apps, digital products, gaming software, documents, and more. Powerful technology and tools provide access to advanced testing, monitoring, and reporting, equipping teams with the integrated software needed to confidently manage a comprehensive digital accessibility program at scale. Managed services include access to expert manual testing and evaluation, remediation guidance, training and enablement, in-house legal support, and accessibility program management for long-term organizational success. The Level Access Platform provides a complete overview of the progress of your digital accessibility work on every asset. With dashboards, integrations, and issue tracking, your teams will have the resources, reporting, testing and tooling to clearly and confidently manage your digital accessibility program: -- Base your decision-making on accurate and timely data with advanced monitoring and robust reporting capabilities. -- Track the accessibility status of all the digital properties in your portfolio, or drill down to issue details on an asset’s individual dashboard. -- Mitigate your legal risk by accessing a system of record, which maintains a complete history of the accessibility state and progress for each of your digital assets. -- Boost productivity and accelerate digital accessibility work with teams across your organization by integrating with tools they’re already using, like Jira and Azure DevOps. -- Improve efficiency by addressing accessibility issues before your digital experiences go live using our CI/CD integrations, APIs, and eA Browser Extension. -- Scale confidently regardless of the quantity or complexity of your digital assets. To learn more, visit www.levelaccess.com.

Level Access Accessibility Platform Details
Product Website
Languages Supported
English
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Product Description

Level Access empowers organizations with the advanced software, expert managed services, and training solutions needed to create accessible and legally compliant digital experiences, including websites, mobile apps, digital products, gaming software, documents, and more.

How do you position yourself against your competitors?

Level Access is the only digital accessibility vendor that provides a complete and sustainable end-to-end solution encompassing a powerful, integrated platform complimented by a deep level of expertise.

Whether you are just getting started and need help navigating the complexities of digital accessibility, want a partner to help you embed accessibility into multiple workstreams, or are ready to champion accessibility throughout your organization, we will meet you where you are and scale with you.


Seller Details
Company Website
Year Founded
1997
HQ Location
Arlington, Virginia
Twitter
@LevelAccessa11y
6,111 Twitter followers
LinkedIn® Page
www.linkedin.com
407 employees on LinkedIn®
Description

The Level Access digital accessibility solution combines the most robust platform and deepest bench of accessibility expertise to help organizations create accessible and legally compliant websites, mobile apps, software, and other technology. We have supported the accessibility initiatives of thousands of organizations, from Fortune 500 enterprises to public sector and government agencies, educational institutions, and private sector businesses of all sizes.


Brian S.
BS
Overview Provided by:
Director of Customer Marketing @ Level Access

Recent Level Access Accessibility Platform Reviews

CF
Crescent F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Level Access helps users solve business accessibility-related problems"
I like that their tools provide the comprehensive software needed to manage large-scale digital accessibility programs. I also like that they allow...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Thorough and educational"
They have real users identifying issues and can often provide very targeted and actionable advice.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Level Access Customer Support Is Top Notch"
The Jira integration makes management between two systems, the Level Access Platform and our Jira instance, very easy. The 1:1 mapping of the integ...
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Level Access Accessibility Platform Media

Level Access Accessibility Platform Demo - Level Access Platform Dashboard
The Level Access Platform is your central source for tooling, scanning, monitoring, and reporting. And it’s integrated with familiar systems like Jira and Azure DevOps, flowing smoothly into existing workflows.
Level Access Accessibility Platform Demo - Accessibility Health & Issue Severity
Monitor the overall Accessibility Health of your website, mobile app, software, and more while drilling down into actionable insights sorted by severity. Identify and solve the highest-priority issues first with integrated guidance on how to fix them.
Level Access Accessibility Platform Demo - Monitoring & Reporting
From websites, mobile apps, and digital products to augmented reality, the metaverse, gaming, and beyond the Level Access Platform collaborates seamlessly into your existing workflows and familiar systems as you test, monitor and manage progress. And you’ll have access to the market’s most experi...
Level Access Accessibility Platform Demo - Website Scan Results
With automated scanning, an algorithm continuously evaluates code to identify certain accessibility errors. A scan will reveal a “health score” based on its findings, providing a baseline to measure improvement over time. And while having a great scanner is key, having a platform that makes se...
Level Access Accessibility Platform Demo - Integrated Digital Accessibility Platform
From designers to developers to UX, from ADA to WCAG—our combination of the most advanced platform and the most experienced team will help you get and stay compliant.
Play Level Access Accessibility Platform Video
Play Level Access Accessibility Platform Video
Play Level Access Accessibility Platform Video

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171 Level Access Accessibility Platform Reviews

4.5 out of 5
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Level Access Accessibility Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Level Access Accessibility PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
CR
Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Level Access Accessibility Platform?

I love that their solutions are ready to use out of the box, so I can implement them in an instant. And I like that the interface is easy to use and adapts the website to the accessibility of the disabled user. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

It would be great to have even more customization options for each website's specific needs. It would also be nice if people with multiple websites could have the ability to duplicate custom tiles. Review collected by and hosted on G2.com.

What problems is Level Access Accessibility Platform solving and how is that benefiting you?

Their customer service is very responsive and helpful. Every business with a website needs a Level Access accessibility platform. I also appreciate how customizable the widget is, allowing you to adjust the look and feel to perfectly match your website design. Review collected by and hosted on G2.com.

CF
Business Development Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Level Access Accessibility Platform?

I like that their tools provide the comprehensive software needed to manage large-scale digital accessibility programs. I also like that they allows us to track the accessibility status of all of our digital properties in one portafolio. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

My experience with Level Access has been truly amazing. This platform has improved our efficiency by addressing accessibility issues before digital experiences go live. Review collected by and hosted on G2.com.

What problems is Level Access Accessibility Platform solving and how is that benefiting you?

The Level Access platform gives us an overview of the progress of our work by helping us measure trends and maintain a complete history of the accessibility status of each digital asset. Review collected by and hosted on G2.com.

Verified User in Banking
IB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Level Access Accessibility Platform?

Level Access Platform provides the below benefits:

- Most WCAG coverage among peers.

- Most of level A and AA WCAG coverage.

- Ability to customize and integrate with enterprise network.

- Adopt to enterprise compliance needs.

- Availability of access assistant for ease of use during the build cycles.

- On premise and cloud availability.

- CI/CD integration with continuum.

- Help and support system for the platform. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

Though level access is far better than its peers in terms of enterprise offerings, yet there are few enhancements which could be done like - I would not refer this as a dislike though but a limitation which should be overcome:

- Improved WCAG coverage from current 40%+ to higher coverage.

- Simple and user friendly reporting. The current reports are not very intuitive. Review collected by and hosted on G2.com.

What problems is Level Access Accessibility Platform solving and how is that benefiting you?

Level access "AMP" is helping us comply to enterprise accessibility compliance requirements and mitigate any associated risks of non-compliance. Level access helps in validating WCAG requirements as part of CI process by using continuum, there by reducing the need for manual intervention. The access assistant plugin also benefits the developers in validating the WCAG requirements even before deploying the code on web servers. Review collected by and hosted on G2.com.

Response from Amanda Rusek of Level Access Accessibility Platform

Thank you for taking the time to share your thoughts on the Level Access Accessibility Platform. We're pleased to hear that the platform is helping you comply with enterprise accessibility requirements and streamline the validation of WCAG requirements. Your suggestions for improved WCAG coverage and user-friendly reporting are noted and will be considered for future enhancements.

Verified User in Marketing and Advertising
IM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Level Access Accessibility Platform?

Level Access is accurate, I feel it gives a thourough and detailed report on the accessibility of our websites. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

The interface to interact with the data collected from the scans is outdated and needs to be created with users of all accessibility levels in mind. While the tool has been very useful for our admin and technical teams, we are lacking any meaningful interaction from most of our authors across campus. They aren't able to easily navigate in the system itself and the language and menus are intimidating to someone who is new to accessibility compliance. Review collected by and hosted on G2.com.

What problems is Level Access Accessibility Platform solving and how is that benefiting you?

We need to create historical data on our the accessibility of our websites on campus. The tool does that very well and we are able to understand and test our websites with accuracy and speed. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Level Access Accessibility Platform?

The Jira integration makes management between two systems, the Level Access Platform and our Jira instance, very easy. The 1:1 mapping of the integration helps us to quickly know the status of each issue, view comments, and submit for validation quickly. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

Tracking issues across multiple evaluations (when not in projects) can lead to a lot of clicks. I recommend talking with the Level Access team about ways to manage evaluations and projects. Review collected by and hosted on G2.com.

What problems is Level Access Accessibility Platform solving and how is that benefiting you?

Auditing, evalutions, professional developement, and best practices Review collected by and hosted on G2.com.

PC
PM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Level Access Accessibility Platform?

Customers can access all relevant information. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

Better user experience and use-of-use is needed. Review collected by and hosted on G2.com.

What problems is Level Access Accessibility Platform solving and how is that benefiting you?

Helping us audit our services and provide ACRs. We need 3P validation and support for our service ACRs that allow us to provide accessible services and documentation for our customers . Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Level Access Accessibility Platform?

They have real users identifying issues and can often provide very targeted and actionable advice. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

It's not quick for tasks that have been done to move their status, and the task list is not easy to integrate into an existing workflow. Review collected by and hosted on G2.com.

What problems is Level Access Accessibility Platform solving and how is that benefiting you?

Identifying accessibility issues Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Level Access Accessibility Platform?

I like that the platform is intergated with backlogs and does automated scans. I also really like how it lets me see how we are doing against all the WCAG 2.0 and 2.1 criteria. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

I wish it was a little easier to setup. Getting the environments setup was a little time consuming but once setup it worked great! Review collected by and hosted on G2.com.

What problems is Level Access Accessibility Platform solving and how is that benefiting you?

It gives us a great overview of where all the products are with accessibility compliance. Review collected by and hosted on G2.com.

Chris L.
CL
Design Ops Lead
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Level Access Accessibility Platform?

I really like the team, first & foremost. Excellent folks with a great vision – both strategic & practical. The tools for reviewing, reporting, and resolving issues are very good. The support for design & dev is very good. They additionally have helped with our VPATs also, which has been a big help. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

The only qualm I've had is the consistency of the feedback in some reviews, which is probably to be expected. Where one review may call out one issue, the next may call out another issue the first reviewer didn't catch. This may be due to the fact that standards have changed internally or externally however. Review collected by and hosted on G2.com.

What problems is Level Access Accessibility Platform solving and how is that benefiting you?

They help keep our teams, products and standards aligned with accessibility standards. Review collected by and hosted on G2.com.

Response from Amanda Rusek of Level Access Accessibility Platform

We appreciate your kind words about our team and the support we provide. We understand the importance of consistent feedback and will work to address this issue to ensure a better experience for you.

Ankit K.
AK
Developer Associate
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Level Access Accessibility Platform?

It is very easy to use. The login was initially seemed complex, but once that is done then it is very convinient to use and you just have to do few steps to get your work done. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

The initial setup was a bit complex for me, and I needed help from a person regarding the initial setup. This can be made easier to use. Other than this, the whole experience was very good. Review collected by and hosted on G2.com.

What problems is Level Access Accessibility Platform solving and how is that benefiting you?

This helped me to check the accessibility issues in my code, like the heading hierarchy and any other static code-related accessibility issues. It was quick to verify using this tool. Review collected by and hosted on G2.com.