171 Level Access Accessibility Platform Reviews
Overall Review Sentiment for Level Access Accessibility Platform
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I love that their solutions are ready to use out of the box, so I can implement them in an instant. And I like that the interface is easy to use and adapts the website to the accessibility of the disabled user. Review collected by and hosted on G2.com.
It would be great to have even more customization options for each website's specific needs. It would also be nice if people with multiple websites could have the ability to duplicate custom tiles. Review collected by and hosted on G2.com.
I like that their tools provide the comprehensive software needed to manage large-scale digital accessibility programs. I also like that they allows us to track the accessibility status of all of our digital properties in one portafolio. Review collected by and hosted on G2.com.
My experience with Level Access has been truly amazing. This platform has improved our efficiency by addressing accessibility issues before digital experiences go live. Review collected by and hosted on G2.com.
Level Access Platform provides the below benefits:
- Most WCAG coverage among peers.
- Most of level A and AA WCAG coverage.
- Ability to customize and integrate with enterprise network.
- Adopt to enterprise compliance needs.
- Availability of access assistant for ease of use during the build cycles.
- On premise and cloud availability.
- CI/CD integration with continuum.
- Help and support system for the platform. Review collected by and hosted on G2.com.
Though level access is far better than its peers in terms of enterprise offerings, yet there are few enhancements which could be done like - I would not refer this as a dislike though but a limitation which should be overcome:
- Improved WCAG coverage from current 40%+ to higher coverage.
- Simple and user friendly reporting. The current reports are not very intuitive. Review collected by and hosted on G2.com.
Level Access is accurate, I feel it gives a thourough and detailed report on the accessibility of our websites. Review collected by and hosted on G2.com.
The interface to interact with the data collected from the scans is outdated and needs to be created with users of all accessibility levels in mind. While the tool has been very useful for our admin and technical teams, we are lacking any meaningful interaction from most of our authors across campus. They aren't able to easily navigate in the system itself and the language and menus are intimidating to someone who is new to accessibility compliance. Review collected by and hosted on G2.com.
The Jira integration makes management between two systems, the Level Access Platform and our Jira instance, very easy. The 1:1 mapping of the integration helps us to quickly know the status of each issue, view comments, and submit for validation quickly. Review collected by and hosted on G2.com.
Tracking issues across multiple evaluations (when not in projects) can lead to a lot of clicks. I recommend talking with the Level Access team about ways to manage evaluations and projects. Review collected by and hosted on G2.com.
Customers can access all relevant information. Review collected by and hosted on G2.com.
Better user experience and use-of-use is needed. Review collected by and hosted on G2.com.
They have real users identifying issues and can often provide very targeted and actionable advice. Review collected by and hosted on G2.com.
It's not quick for tasks that have been done to move their status, and the task list is not easy to integrate into an existing workflow. Review collected by and hosted on G2.com.
I like that the platform is intergated with backlogs and does automated scans. I also really like how it lets me see how we are doing against all the WCAG 2.0 and 2.1 criteria. Review collected by and hosted on G2.com.
I wish it was a little easier to setup. Getting the environments setup was a little time consuming but once setup it worked great! Review collected by and hosted on G2.com.
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I really like the team, first & foremost. Excellent folks with a great vision – both strategic & practical. The tools for reviewing, reporting, and resolving issues are very good. The support for design & dev is very good. They additionally have helped with our VPATs also, which has been a big help. Review collected by and hosted on G2.com.
The only qualm I've had is the consistency of the feedback in some reviews, which is probably to be expected. Where one review may call out one issue, the next may call out another issue the first reviewer didn't catch. This may be due to the fact that standards have changed internally or externally however. Review collected by and hosted on G2.com.
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It is very easy to use. The login was initially seemed complex, but once that is done then it is very convinient to use and you just have to do few steps to get your work done. Review collected by and hosted on G2.com.
The initial setup was a bit complex for me, and I needed help from a person regarding the initial setup. This can be made easier to use. Other than this, the whole experience was very good. Review collected by and hosted on G2.com.