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Legion WFM Reviews & Product Details

Legion WFM Overview

What is Legion WFM?

Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love. Improved Planning: -Strategic Insights -Labor Budgeting -Demand Forecasting Optimizing Execution: -Labor Optimization -Automated Scheduling -Time and Attendance Employee Empowerment: -Frontline Communications -Legion InstantPay -Employee Performance and Rewards

Legion WFM Details
Product Website
Languages Supported
German, Greek, English, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Luxembourgish, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Legion WFM is an AI-powered workforce management platform that maximizes labor efficiency and increases employee engagement simultaneously. Using machine learning, Legion WFM creates highly accurate demand forecasts and automatically matches business requirements with employee skills, preferences, and productivity.

How do you position yourself against your competitors?

Legion Technologies' workforce management (WFM) platform enables intelligent automation to maximize labor efficiency and employee engagement simultaneously. Legion's cloud-native WFM platform utilizes award-winning AI technology to precisely predict demand by location, channel, and item in 15-minute increments and automatically generate optimal labor plans and schedules. Managers get powerful tools to manage labor operations. Managers can instantly generate schedules that match business needs with hourly employee skills and preferences 96% of the time. Employees get gig-like flexibility, self-service tools to claim and swap shifts, modern communication tools, and instant access to earned wages. Legion's platform is intuitive, easy to use, employee-centric, and has a 4.6-star app store rating. The Legion platform is modular, so you can augment or replace your existing WFM solution and be up and running in weeks.


Seller Details
Company Website
Year Founded
2016
HQ Location
Palo Alto, US
Twitter
@legiontech
229 Twitter followers
LinkedIn® Page
www.linkedin.com
205 employees on LinkedIn®
Description

Legion Technologies is a workforce management platform that leverages artificial intelligence to optimize labor scheduling and enhance employee engagement. The company focuses on providing solutions that help businesses efficiently manage their workforce, improve operational performance, and drive employee satisfaction. Legion's technology is designed for various industries, enabling organizations to streamline their labor operations while adapting to changing demands. For more information, visit their website at https://legion.co/.


Loree M.
LM
Overview Provided by:

Recent Legion WFM Reviews

Verified User
E
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Director WFM"
Ease of use and accuracy of AI driven forecasts
Eric P.
EP
Eric P.Enterprise (> 1000 emp.)
5.0 out of 5
"Living Up To Intelligent Automation"
Legion makes it easy for our store leaders to execute one of the most challenging and time consuming aspects of their jobs, and to do so accurately...
Heath P.
HP
Heath P.Enterprise (> 1000 emp.)
5.0 out of 5
"User friendly experience on a phone and desktop!"
The ability to handle availability changes, shift swaps and schedule changes from the app allow for easy and quick handling.
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Legion WFM Media

Legion WFM Demo - PLAN: Legion Demand Forecasting
Achieve new levels of precision with continuous improvement through machine learning and AI-powered Demand Forecasting. Forecasts are tailored to your specific business at the category or location level. Legion automatically integrates thousands of internal and external data points that impact de...
Legion WFM Demo - EXECUTE: Legion Labor Optimization
Get AI-optimized staffing guidance based on forecasted demand and customer labor standards. Automatically create precise labor plans at down-to-the-minute granularity, alongside paired budget constraints – expressed in hours or costs – with fixed or demand-driven labor productivity standards.
Legion WFM Demo - EXECUTE: Legion Automated Scheduling
Legion’s AI-driven optimization automatically generates optimal schedules and targeted offers. Schedules are automatically created in less than 30 seconds factoring in labor compliance rules and business policies ensuring fair work allocation. And, it continually learns from “good” edits to ensur...
Legion WFM Demo - EXECUTE: Legion Time and Attendance
Easily record, monitor, and track time and attendance with a mobile app, on the web, or a smart kiosk. Legion WFM integrates seamlessly with leading payroll systems. Save time with clock auto-approvals and automatic computation of penalty premiums. Reduce compliance burdens with automatic flaggin...
Legion WFM Demo - EMPOWER: Legion Frontline Communications
With Legion Frontline Communications, you get fully compliant, schedule-aware communications and powerful moderation tools, including Newsfeed, Chat, and context-sensitive communications. Managers can moderate all user-generated content. And schedule and time clock data is leveraged to mitigate t...
Legion WFM Demo - EMPOWER: Legion Automated Scheduling
The Legion mobile app lets employees indicate scheduling preferences, see upcoming shifts, initiate swaps, request time off, and more from their mobile phones. A simple-to-use interface keeps employees engaged, and there’s no training required – 95% of our customers’ employees are active app user...
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Video Reviews

44 Legion WFM Reviews

4.4 out of 5
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44 Legion WFM Reviews
4.4 out of 5
44 Legion WFM Reviews
4.4 out of 5

Legion WFM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Legion WFMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Eric P.
EP
Head of Global Retail Operations
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Legion WFM?

Legion makes it easy for our store leaders to execute one of the most challenging and time consuming aspects of their jobs, and to do so accurately. Transitioning to Legion saved our teams countless hours a week spend scheduling manually and gives our field leaders and HQ teams the ability to monitor execution. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

We are excited about the future roadmap for Legion, which will solve some of the gaps we experience today. Review collected by and hosted on G2.com.

What problems is Legion WFM solving and how is that benefiting you?

We use Legion for forecasting demand using our labor models/standards and autoscheduling resources against that demand, which puts the correctly trained person, at the right place, at the right time, for the right amount of time. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Legion WFM?

The ability for staff to change shifts without calling managers by phone or coming to the office. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

I can't see multiple peoples availability at once. This is especially inconvenient when I'm trying to schedule for a position with only a select number of people train for the position, I might have somebody who can close that position but I can't see that that without going specifically to them. Alternately, if I could just see everyone's availability as I am scheduling the day that way I could see when say I can't find anybody close, but if I just move Bob closing, then I can schedule Stephanie for opening.. I can't see my staffing levels directly while looking at a time off request. Managers do not have multi levels, meaning in assistant manager can approve an assistant manager for time off. It is impossible to schedule an employee in two different positions at different times on the same day for example, working 10 AM Till two and one job, then doing a different job the rest of the day when they're off at six. When I need to schedule a staff meeting, Legion then will not recommend anyone to me for the other shifts during the day. I didn't have to search manually, but it won't give me errors that correctly show that they are already working a incomparable shift. For example, if I have them working 7 AM-9 and 10 to 5 PM, the first two hours are for the meeting and then they work the regular shift till three. However, when I manually search. It only shows that they are working to 7 AM -9. And will allow me to schedule them from 5 PM to 1 AM. Pretty sure I'm missing some other problems, but these are the ones that come to mind. Review collected by and hosted on G2.com.

What problems is Legion WFM solving and how is that benefiting you?

The only benefit I see from Legion compared to previous systems is that Legion allows employees to put requests in from an app rather than me being forced to deal with paperwork, or having them come to the office and me manually put in whatever they're requesting. Request include time off shift changes shift, swaps, etc. Review collected by and hosted on G2.com.

Response from Sean Cox of Legion WFM
(Original )

Thank you. We take all feedback seriously and have shared this review with our Customer Success team. We're pleased to share that some of the functionality you're describing is available to you now. Please contact your admin for a quick tutorial on these features.

Regarding availability, updates are coming in our scheduled summer release to improve availability visibility and manager workflows.

Francois P.
FP
Gérant des Opérations Sénior - Ventes & Opérations
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Legion WFM?

Building a schedule with Legion has been great because it’s intelligent, automated, and employee-centric—and that’s exactly what we need. We want to allow our store manager to spend less time building a schedule and spend more time on the sales floor, giving the best customer and associate experience. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

Nothing so far given the tool is constently evolving and the Legion team is working with us to ensure future enhancements are meeting our needs. Review collected by and hosted on G2.com.

What problems is Legion WFM solving and how is that benefiting you?

Optimizing labor hours by scheduling our associates based on accurate traffic forecast. The associate engagement has improved given the ease of use of the tool and also the fact that they are able to pick an extra shift when it’s available or to swap shift with a colleague to fit their personal lives engagement. We launched Legion InstantPay almost a year ago as we were looking for a tool to support our associates in their financial well-being. We had a great response from our associates (close to 30% adoption rate). Not only did they adopt the solution immediately, but it also unlocked an added benefit which was a better clock-in performance. They are now clocking in & out on time since they want their money right after their shift. In fact, the clock-in performance for associates that did adopt InstantPay improved by almost 70% in the first 3 months. This all lead to a higher retention. Review collected by and hosted on G2.com.

Response from Sean Cox of Legion WFM

Thank you, Francois. Thank you for your review.

Heath P.
HP
Regional Vice President
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Legion WFM?

The ability to handle availability changes, shift swaps and schedule changes from the app allow for easy and quick handling. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

Reporting is getting more robust but still is limited by the week only view. Review collected by and hosted on G2.com.

What problems is Legion WFM solving and how is that benefiting you?

Building out reporting for availabilities and adding request off instead of just having availability changes. Review collected by and hosted on G2.com.

Response from Sean Cox of Legion WFM

Thanks for your review and feedback, Heath!

Andrea B.
AB
Workforce Management Systems Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Legion WFM?

First and foremost legion is user friendly. Legion has provided our company a more modern and efficient way for labor planning, scheduling and reporting. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

Like any system there are some opportunities but the support and urgency that legion has shown really outweighs that. Review collected by and hosted on G2.com.

What problems is Legion WFM solving and how is that benefiting you?

More efficient reporting, labor planning and scheduling Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Legion WFM?

Quick response, very patient worker and stood by me until they fixed the problem. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

Nothing, in particular, everything was good and got back to me in no time. Review collected by and hosted on G2.com.

What problems is Legion WFM solving and how is that benefiting you?

The problem I'm having is that I couldn't access my newsletter. The app keeps shutting down on me. Review collected by and hosted on G2.com.

Response from Sean Cox of Legion WFM

Thank you for your review/comment. We take pride in our customer/user support.

Verified User in Retail
ER
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Legion WFM?

Ease of use and accuracy of AI driven forecasts Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

Budgeting module still needs additional refinement Review collected by and hosted on G2.com.

What problems is Legion WFM solving and how is that benefiting you?

Creating quality schedules that align with the needs of the business Review collected by and hosted on G2.com.

Kierra B.
KB
Retail Sales Associate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Legion WFM?

As a user, the Legion WFM interface is incredibly user-friendly and easy to use. The announcement feature makes my life so much easier by notifiying me of shift offers in my area. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

One thing that I found helpful which was removed from Legion WFM was the ability to view all future shifts from the home page. With this feature, it was easy to view my upcoming shifts without many clicks. Review collected by and hosted on G2.com.

What problems is Legion WFM solving and how is that benefiting you?

Legion WFM allows me to view my scheduled shifts at any time and anywhere. Review collected by and hosted on G2.com.

Samantha Z.
SZ
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Legion WFM?

Legion is amazing on both computer and phone. Super easy to navigate, staff have never had an issue reading their schedules. Requesting time off is easy, color coded as well which is my favorite part. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

I can't really say at this moment what I don't like considering everything has been great. I've been using legion for some time now for work and have never had an issue. Review collected by and hosted on G2.com.

What problems is Legion WFM solving and how is that benefiting you?

Legion helps keep my schedule in order on a weekly basis. Super easy to keep track of budgets for payroll so that I dont go over and approving time off for staff so that I don't schedule anyone that isn't going to be available. Review collected by and hosted on G2.com.

Mya M.
MM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Legion WFM?

What most helps out our team in Legion is how easy it is to change availability and request time off! I love how easy it is to create our weekly schedules! Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

We don't have a big complaint but it sometimes is difficult to navigate the different options for scheduling individuals on the same day. Review collected by and hosted on G2.com.

What problems is Legion WFM solving and how is that benefiting you?

It is giving me a more easier way to know who I can schedule and who I can't ! Review collected by and hosted on G2.com.