# Legion WFM Reviews **Vendor:** Legion Technologies **Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 70 ## About Legion WFM Legion Technologies is a workforce management platform designed to help businesses enhance labor efficiency while simultaneously boosting employee engagement. This innovative solution leverages advanced technology to streamline various aspects of workforce management, making it easier for organizations to optimize their operations and improve overall productivity. The Legion WFM platform stands out due to its intelligent automation and employee-centric approach, ensuring that both management and staff benefit from its features. The target audience for Legion Technologies includes businesses with 1000+ employees looking to improve their workforce management practices. Industries such as retail, hospitality, restaurants and convenience stores can particularly benefit from the platform's capabilities. By providing tools for strategic insights, labor budgeting, and demand forecasting, Legion enables organizations to make informed decisions that align workforce capabilities with business needs. Legion AI is crucial for optimizing labor costs and ensuring that the right number of employees are scheduled at the right times. Key features of the Legion WFM platform include labor optimization, automated scheduling, and time and attendance tracking. These functionalities work together to create a seamless execution process that maximizes operational efficiency. Automated scheduling reduces the time managers spend on creating shifts, while labor optimization ensures that businesses are not overstaffed or understaffed. The time and attendance feature simplifies tracking employee hours, allowing for accurate payroll processing and compliance with labor regulations. In addition to operational features, Legion Technologies places a strong emphasis on employee empowerment. The platform includes tools for frontline communications, enabling team members to stay informed and connected. Legion InstantPay is another notable feature that allows employees to access their earned wages before the traditional payday, enhancing financial flexibility. Furthermore, the platform includes performance and rewards tracking, which helps organizations recognize and incentivize employee contributions, fostering a positive workplace culture. Overall, Legion Technologies provides a comprehensive workforce management solution that not only enhances operational efficiency but also prioritizes employee satisfaction. By integrating advanced technology with user-friendly interfaces, the Legion WFM platform positions itself as a valuable asset for businesses aiming to thrive in a competitive landscape. ## Legion WFM Pros & Cons **What users like:** - Users value the **ease of use** of Legion WFM, enhancing communication and schedule management effortlessly. (4 reviews) - Users value the **easy scheduling** capabilities of Legion WFM, enhancing communication and efficiency with team members. (3 reviews) - Users appreciate the **scheduling ease** of Legion WFM, facilitating quick communication and seamless shift management. (3 reviews) - Users appreciate the **access ease** of Legion WFM, allowing quick insights into onsite staff and schedules. (1 reviews) - Users value the **automation capabilities** of Legion WFM for efficiently managing location open hours across platforms. (1 reviews) - Communication (1 reviews) - Communication Efficiency (1 reviews) - Ease of Learning (1 reviews) - Easy Access (1 reviews) - Easy Connection (1 reviews) **What users dislike:** - Users face challenges with **holiday management** , especially regarding clocking in and out during holidays. (1 reviews) - Users find **inadequate tracking** of paid time off complicates scheduling and monitoring their hours effectively. (1 reviews) - Users find the **limited features** of Legion WFM make tracking paid time off and hours challenging. (1 reviews) - Users find the **paid time off tracking** cumbersome, making it difficult to manage hours and estimated pay effectively. (1 reviews) - Users find the **PTO issues** challenging, struggling to track hours and estimated pay effectively in their schedules. (1 reviews) - Reporting Issues (1 reviews) - Scheduling Issues (1 reviews) - Time Tracking Issues (1 reviews) ## Legion WFM Reviews ### 1. Improves Scheduling, Needs Better Time Punch Accuracy **Rating:** 3.5/5.0 stars **Reviewed by:** Tyler G. | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** I really like the better user interface for store managers in Legion WFM, and its capabilities for configurations centrally are impressive. The company’s attention to customer feedback and willingness to adjust over time is something I really appreciate—even if it’s not always quick, it's clear they're trying to meet our needs. I’m also excited about the new capabilities and roadmap, especially the agentic AI experiences aimed at specific use cases to cut down on manual work for employees. These features could potentially bring insights to district managers to ensure better labor decisions at the store level. **What do you dislike about Legion WFM?** The accuracy of time and attendance punches compared to the pay file creation doesn't always match, which means manual edits are needed before going to payroll. Also, the initial setup took about 14 months, and there were stability concerns with time and attendance going down regularly during the first year. Although it seems to have stabilized now, these were issues initially. **What problems is Legion WFM solving and how is that benefiting you?** Legion WFM improves the user interface for store managers, central configurations, and generates labor forecasts. New AI features reduce manual work and data validation headaches, potentially offering insights to improve labor decisions, which could greatly benefit district managers if implemented effectively. ### 2. Efficient Scheduling and Real-Time Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Carl J. | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** I like how the schedule optimizer in Legion WFM can significantly reduce the time spent writing schedules, allowing the GM to post a schedule in minutes. This feature can save hours weekly, giving GMs more time to spend with employees or guests on the floor. The real-time attendance provides valuable labor insights that can be actioned in real-time, helping us understand what is happening at the moment to better respond to business needs. Additionally, the demand forecast greatly improved the accuracy of our forecasts compared to before using Legion WFM, which enables us to plan more accurately with labor scheduling and be better prepared to deliver great guest experiences. **What do you dislike about Legion WFM?** The report generator has a learning curve to be able to understand how to build custom reports and extract the needed data. **What problems is Legion WFM solving and how is that benefiting you?** I use Legion WFM for schedule planning, reducing time with the optimizer, and gaining real-time insights into attendance. It enhances demand forecasting accuracy and helps with compliance, providing better labor planning and real-time responses to business needs. ### 3. Optimizes Strategy with Intuitive Employee Engagement **Rating:** 4.0/5.0 stars **Reviewed by:** Tim C. | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** I like the user-friendly mobile app for frontline workers. It really engages employees in the scheduling process by enabling availability updates and allowing them to claim or offer shifts. The forecasting and labor optimization functionality stands out as a key differentiator, helping us to optimize our labor investment across retail stores efficiently. I also found the initial setup to be relatively easy, as we went from discovery to rollout in six months for scheduling. **What do you dislike about Legion WFM?** I have issues with reliability during releases. Core functionality can degrade or fail, causing problems. For example, I'm unable to print schedules or the UI shows coverage requirements that do not align with actual requirements. **What problems is Legion WFM solving and how is that benefiting you?** I use Legion WFM to optimize labor investment and align employees with customers while staying within financial limits. The mobile app engages employees in scheduling by enabling shift updates. The labor optimization feature was a key differentiator for us. ### 4. Powerful Features, Some Implementation Hurdles **Rating:** 3.5/5.0 stars **Reviewed by:** Brittany E. **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** I like Legion WFM's UX design and the API for data connections, as it facilitates easy data extractions that help us make better business decisions. The easy clock-in and out system with customizations is reliable for associates and is attractive for store employees. I also appreciate the customer support and communication, especially the customer success team, which is available and interested in improving accounts and partnerships. **What do you dislike about Legion WFM?** It's challenging with forecasting and schedule creation. It would be more beneficial if these features were rolled out during implementation rather than later. Store managers don't trust the schedule and the schedule score, and it's tough to get adoption. **What problems is Legion WFM solving and how is that benefiting you?** Legion WFM is an all-inclusive system that helps with time and attendance, labor planning, and scheduling. It's attractive for store employees, reliable for clocking in and out, and lets us make informed business decisions. The customer success team improves our accounts and partnerships. ### 5. User-Friendly Interface, Easy Transition with Scheduling Benefits **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse T. | sales associate, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Legion WFM?** I like Legion WFM because it's easy to use. The user interface is simple, which helps me post the amount of time I'm available, and I can easily communicate with other associates or team members to see their availability and pick up shifts. I also like how it keeps track of the hours I've worked. The ease of use is great for interacting with team members, posting schedules, and communicating with my manager or district manager. Being able to DM specific team members is a nice feature. **What do you dislike about Legion WFM?** The paid time off part of it doesn't ever factor in how many hours that you've been given or the amount of estimated pay that you'd be given for those hours. It's kinda hard to keep track of it in your weekly schedule. **What problems is Legion WFM solving and how is that benefiting you?** Legion WFM helps me with time management and scheduling, showing me how much money I've made. It's easy to use, lets me post availability, communicate with colleagues, and track my hours efficiently. ### 6. Improves Scheduling but Complex Reporting **Rating:** 3.5/5.0 stars **Reviewed by:** Patrick H. | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** I find Legion WFM easy to use for our managers, which is a big plus. It’s been a great benefit for our store employees with the app, as it makes it very easy for them to submit time-off requests, availability, and visualize their schedules. Using their traffic forecasts helps us maintain adequate staffing levels. **What do you dislike about Legion WFM?** Reporting has been a challenge for us. Getting custom reports for our specific needs is complex and usually requires the Legion team to help build. **What problems is Legion WFM solving and how is that benefiting you?** I use Legion WFM to maintain staffing levels with traffic forecasts, simplify time off requests for employees, and set consistent service standards year-round despite seasonality. It’s easy for managers and beneficial for store employees. ### 7. Promising Disruptor, but Gaps in Manager Functionality and Implementation Support **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** The mobile app is modern and intuitive, driving strong adoption among frontline store teams with minimal training required. InstantPay is a real differentiator that competing platforms don't consistently offer and has been well-received by hourly employees. Employee self-service capabilities such as shift visibility and swap requests have meaningfully reduced routine administrative burden on managers. **What do you dislike about Legion WFM?** Implementation was the most significant pain point. Legion's project management was disorganized, creating delays and unclear ownership that put undue burden on our internal team. For a platform being sold to enterprise customers, the implementation experience did not match the maturity we expected. **What problems is Legion WFM solving and how is that benefiting you?** Legion was brought in to modernize a legacy WFM system. On the employee side, the mobile app and self-service tools have reduced routine administrative tasks and improved how frontline staff interact with their schedules. Better compliance visibility has been a standout benefit. Having real-time insight into labor law adherence has meaningfully reduced risk. ### 8. User-Friendly Admin Setup, but SSO Login Issues **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** As a newer user and Administrator of Legion, I have been incredibly impressed by how intuitive and user-friendly the interface is. Often, enterprise-grade WFM systems have a steep learning curve, but I was able to get a firm handle on the administrative configurations relatively quickly. A standout feature is the automated timecard approval workflow. The ability to set granular filters is a game-changer; it allows the system to handle the "business as usual" approvals automatically while still flagging specific exceptions that require a manager’s manual intervention. **What do you dislike about Legion WFM?** The SSO login and account recovery process for associates is a significant pain point. There is often confusion among employees regarding the difference between using SSO and a standard email/password login, especially when they get a new device. As an Administrator, I lack the ability to reset these accounts or resolve these credential issues directly. Instead, I have to reach out to support for an account reset and then put the associate through the entire re-onboarding process from scratch. This creates a repetitive administrative burden and a frustrating experience for the end-user. **What problems is Legion WFM solving and how is that benefiting you?** Currently it is solving a retro issue. ### 9. Centralized Compliance with User-Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** David C. | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** I find Legion WFM user-friendly for end users. It aids significantly in compliance by helping mitigate risks, and acts as one central database. I also appreciate its adaptability and the partnership it offers—understanding our needs and partnering to ensure those needs are covered. **What do you dislike about Legion WFM?** I think the forecast accuracy could be improved—it would help to have a clear threshold of what they consider accurate enough. Also, I feel like the documentation should be created based on our business setup for better relevance. **What problems is Legion WFM solving and how is that benefiting you?** I use Legion WFM for compliance, as it helps mitigate risk and serves as a central database. ### 10. Effective Labor Forecasting, With Room for Integration Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Moe N. | Senior Manager Analytics and Retail Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** I like how Legion WFM adapts and evolves with our evolving labor model. It continues to support our stores as we grow and evolve, which is really important for us. I also appreciate that it allows us to schedule and staff more effectively. **What do you dislike about Legion WFM?** We're still early on with our adoption but so far the only frustration has been around integration. Not super easy but it was expected. **What problems is Legion WFM solving and how is that benefiting you?** I use Legion WFM for labor forecasting and scheduling. It adapts to our evolving labor model and supports continuous growth, allowing us to schedule and staff more effectively. ### 11. Innovative WFM Tool with Smooth Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Bethany R. | Lead Business System Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** I like that Legion WFM is innovative and features cutting-edge technology. The company listens to their customers and is always looking towards the future. The initial setup of Legion WFM was smooth, which was a relief, and I appreciate how it provides more targeted peak hour coverage and a task-based labor model for better workforce management. **What do you dislike about Legion WFM?** regression testing and information about new features **What problems is Legion WFM solving and how is that benefiting you?** I use Legion WFM for forecasting, scheduling, and managing time and attendance. It helps with more targeted peak hour coverage and supports a task-based labor model. ### 12. Efficient Scheduling with Smooth Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Erik G. | Sr. Manager Workforce Planning, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** I like the ease of the UI in Legion WFM. It provides a clear line of sight to forecasts, schedules, and drivers. I also appreciate the integrations with Workday. **What do you dislike about Legion WFM?** Optimized schedules that fit within our specific standards and regulations. Dynamic data visualizations for streamlined labor management. **What problems is Legion WFM solving and how is that benefiting you?** I use Legion WFM for schedule optimization, aligning schedules to demand. The UI is easy to use, providing visibility to forecasts, schedules, and drivers. It helps create optimized schedules fitting within standards and offers dynamic data visuals for labor management. ### 13. Efficient Scheduling with AI Insights **Rating:** 3.5/5.0 stars **Reviewed by:** Sibren G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** I like that Legion WFM considers employee preferences, availability, and time off when scheduling, which is very helpful. I also appreciate the AI assistants that provide more insights into why certain shifts were generated. These features make the software valuable to me. **What do you dislike about Legion WFM?** Shift optimization post schedule generation. **What problems is Legion WFM solving and how is that benefiting you?** I use Legion WFM for automated scheduling. It considers employee preferences, availability, and time off, making scheduling easier. The AI assistants provide insights into shift generation. ### 14. Optimizes Workforce Management Efficiently **Rating:** 4.0/5.0 stars **Reviewed by:** Brian D. | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Legion WFM?** I like Legion WFM's ability to optimize shift generation, which provides the best coverage to workload by factoring in work and labor rules. I also appreciate the associate app, as it gives control to associates, helping them achieve a better work-life balance. **What do you dislike about Legion WFM?** Wish you could default shift sort on scheduling page **What problems is Legion WFM solving and how is that benefiting you?** I use Legion WFM for scheduling and T&A. It boosts WFM efficiency, optimizes shift generation for better workload coverage, and the associate app aids in achieving better work-life balance. ### 15. Intuitive, Employee-Loved UI That Makes Scheduling a Breeze **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** Legion’s UI is incredibly user-friendly and intuitive. We receive a lot of compliments from our employees who use the mobile app to review their schedules and take quick actions, such as updating availability, swapping shifts, and more. **What do you dislike about Legion WFM?** The reporting capabilities feel limited in terms of the metrics we need to leverage, and the exported output can sometimes be inaccurate compared with what’s displayed in the UI. **What problems is Legion WFM solving and how is that benefiting you?** Legion has reduced the overall time spent in the tool creating schedules vs our former WFM tool, allowing our leaders to reinvest that time with their teams. ### 16. Intuitive Scheduling, but Configuration Clarity and Rollouts Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** CJ P. | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Legion WFM?** Ease of navigation. Many of our locations have said they can understand how to do things just by looking at it. The scheduling is intuitive **What do you dislike about Legion WFM?** The configuration descriptions aren’t always clear, and some of them seem tied to other settings rather than being independent. Also, projects tend to take longer to roll out than anticipated. **What problems is Legion WFM solving and how is that benefiting you?** It’s easy to handle scheduling and keep accurate track of time. ### 17. Legion review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Legion WFM?** A simplified UI for the not so tech savvy end user. **What do you dislike about Legion WFM?** New features are exciting but never seem to work as intended on the first go round. **What problems is Legion WFM solving and how is that benefiting you?** It is solving the ease of schedule collaboration for our end users with shift swaps and open shifts. ### 18. A WFM provider thinking differently and moving quickly! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan H. | Divisional Vice President of Retail Innovation and Operations, Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Legion WFM?** Our stores LOVE how simple, clean and user friendly the UI and experience using the app is. The workforce management space is filled with dinosaurs and Legion is the shiny new car in the space. They are innovating quickly, responding to customer feedback and scaling at lightning speed. The service is built from the ground up to leverage AI. In a world of products that have AI feeling like it's bolted on, Legion feels very different. **What do you dislike about Legion WFM?** Legion is much newer on the market than other providers, every business is unique and so you may find during implementations you're missing a feature, setting or toggle you really wish was available. The good news is because Legion is so open to improvement and growing rapidly you won't be submitting an ER and then waiting YEARS for it, they'll get it done reasonably quickly and you'll get a voice to help shape the product. **What problems is Legion WFM solving and how is that benefiting you?** Legion is saving our Store Managers time by streamlining payroll submission, schedule creation and allowing them to spend more time on the sales floor and with their teams. It's helping them make better, more efficient and compliant schedules. Associates feel they have greater voice and flexibility in their schedules than ever before! ### 19. Easy, Intuitive Interface That’s Straightforward to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Chan C. | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** Easy, simple interface. The layout is intuitive and straightforward to use. **What do you dislike about Legion WFM?** Performance can get slow at times, which may cause some frustration for the end user. **What problems is Legion WFM solving and how is that benefiting you?** The integration needs more fine-tuning. ### 20. Flexible, Configurable, and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Carlos C. | Senior Director, Retail Support, BI & Analytics, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** It’s flexibility, configurability & ease of use. **What do you dislike about Legion WFM?** The way it creates some optimism mixed shifts. **What problems is Legion WFM solving and how is that benefiting you?** Enabling us to easily and efficiently evolve our org and labor models ### 21. Outstanding Legion Team Support and a Great Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** The legion team are the best thing. They have a great solution but having a team that is supporting how to make their solution work best for my company’s needs. **What do you dislike about Legion WFM?** Not really a dislike but more would like more integrations into other solutions. **What problems is Legion WFM solving and how is that benefiting you?** Electronic scheduling ### 22. Promising Roadmap Potential, Looking Forward to What’s Next **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Legion WFM?** I like their potential and road map the best. **What do you dislike about Legion WFM?** I dislike that some core features of WFM are not already available in Legion. **What problems is Legion WFM solving and how is that benefiting you?** Legion is going to be our first real WFM scheduling took- a massive upgrade from the "glorified spreadsheet" that we use today. ### 23. Always recommend **Rating:** 5.0/5.0 stars **Reviewed by:** yanet c. | Store manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Legion WFM?** It’s basically easy to work with the schedule **What do you dislike about Legion WFM?** Clock in and out on holidays already told Ryan **What problems is Legion WFM solving and how is that benefiting you?** Always ### 24. Huge workload savings **Rating:** 5.0/5.0 stars **Reviewed by:** Eric V. | Director of Enterprise Project Management Office, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Legion WFM?** Legion allows us to automate and distribute location open hours across our site and search engines. **What do you dislike about Legion WFM?** We have had very few issues- predominantly because of change management in the original transition. **What problems is Legion WFM solving and how is that benefiting you?** Automation of holiday open hours saved so much manual effort and completely revamped our process. ### 25. New customer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Legion WFM?** Modern UI with a mobile first approach. Schedule generation is quick and is learning as we edit schedules. **What do you dislike about Legion WFM?** Reporting is not as robust as other solutions. **What problems is Legion WFM solving and how is that benefiting you?** Assisting us in tracking labor and scheduling the right people at the right times. ### 26. Ease of use and access and having mobile app access. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Legion WFM?** I love the app. I can log in prior to walking into a location to see who is onsite and who is scheduled. **What do you dislike about Legion WFM?** Ease of pulling broad reporting for 30 days of time card punches by associate. **What problems is Legion WFM solving and how is that benefiting you?** No known issues. ### 27. Living Up To Intelligent Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Eric P. | Head of Global Retail Operations, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Legion WFM?** Legion makes it easy for our store leaders to execute one of the most challenging and time consuming aspects of their jobs, and to do so accurately. Transitioning to Legion saved our teams countless hours a week spend scheduling manually and gives our field leaders and HQ teams the ability to monitor execution. **What do you dislike about Legion WFM?** We are excited about the future roadmap for Legion, which will solve some of the gaps we experience today. **What problems is Legion WFM solving and how is that benefiting you?** We use Legion for forecasting demand using our labor models/standards and autoscheduling resources against that demand, which puts the correctly trained person, at the right place, at the right time, for the right amount of time. ### 28. Some aspects are cool, but generally legion sucks **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Legion WFM?** The ability for staff to change shifts without calling managers by phone or coming to the office. **What do you dislike about Legion WFM?** I can't see multiple peoples availability at once. This is especially inconvenient when I'm trying to schedule for a position with only a select number of people train for the position, I might have somebody who can close that position but I can't see that that without going specifically to them. Alternately, if I could just see everyone's availability as I am scheduling the day that way I could see when say I can't find anybody close, but if I just move Bob closing, then I can schedule Stephanie for opening.. I can't see my staffing levels directly while looking at a time off request. Managers do not have multi levels, meaning in assistant manager can approve an assistant manager for time off. It is impossible to schedule an employee in two different positions at different times on the same day for example, working 10 AM Till two and one job, then doing a different job the rest of the day when they're off at six. When I need to schedule a staff meeting, Legion then will not recommend anyone to me for the other shifts during the day. I didn't have to search manually, but it won't give me errors that correctly show that they are already working a incomparable shift. For example, if I have them working 7 AM-9 and 10 to 5 PM, the first two hours are for the meeting and then they work the regular shift till three. However, when I manually search. It only shows that they are working to 7 AM -9. And will allow me to schedule them from 5 PM to 1 AM. Pretty sure I'm missing some other problems, but these are the ones that come to mind. **What problems is Legion WFM solving and how is that benefiting you?** The only benefit I see from Legion compared to previous systems is that Legion allows employees to put requests in from an app rather than me being forced to deal with paperwork, or having them come to the office and me manually put in whatever they're requesting. Request include time off shift changes shift, swaps, etc. **Official Response from Sean Cox:** > Thank you. We take all feedback seriously and have shared this review with our Customer Success team. We're pleased to share that some of the functionality you're describing is available to you now. Please contact your admin for a quick tutorial on these features. Regarding availability, updates are coming in our scheduled summer release to improve availability visibility and manager workflows. ### 29. Legion was transformative, associates now have their schedule readily available on their mobile. **Rating:** 5.0/5.0 stars **Reviewed by:** Francois P. | Gérant des Opérations Sénior - Ventes & Opérations, Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Legion WFM?** Building a schedule with Legion has been great because it’s intelligent, automated, and employee-centric—and that’s exactly what we need. We want to allow our store manager to spend less time building a schedule and spend more time on the sales floor, giving the best customer and associate experience. **What do you dislike about Legion WFM?** Nothing so far given the tool is constently evolving and the Legion team is working with us to ensure future enhancements are meeting our needs. **What problems is Legion WFM solving and how is that benefiting you?** Optimizing labor hours by scheduling our associates based on accurate traffic forecast. The associate engagement has improved given the ease of use of the tool and also the fact that they are able to pick an extra shift when it’s available or to swap shift with a colleague to fit their personal lives engagement. We launched Legion InstantPay almost a year ago as we were looking for a tool to support our associates in their financial well-being. We had a great response from our associates (close to 30% adoption rate). Not only did they adopt the solution immediately, but it also unlocked an added benefit which was a better clock-in performance. They are now clocking in & out on time since they want their money right after their shift. In fact, the clock-in performance for associates that did adopt InstantPay improved by almost 70% in the first 3 months. This all lead to a higher retention. **Official Response from Sean Cox:** > Merci, Francois. Thank you for your review. ### 30. User friendly experience on a phone and desktop! **Rating:** 5.0/5.0 stars **Reviewed by:** Heath P. | Regional Vice President, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Legion WFM?** The ability to handle availability changes, shift swaps and schedule changes from the app allow for easy and quick handling. **What do you dislike about Legion WFM?** Reporting is getting more robust but still is limited by the week only view. **What problems is Legion WFM solving and how is that benefiting you?** Building out reporting for availabilities and adding request off instead of just having availability changes. **Official Response from Sean Cox:** > Thanks for your review and feedback, Heath! ### 31. Legion for the win! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea B. | Workforce Management Systems Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Legion WFM?** First and foremost legion is user friendly. Legion has provided our company a more modern and efficient way for labor planning, scheduling and reporting. **What do you dislike about Legion WFM?** Like any system there are some opportunities but the support and urgency that legion has shown really outweighs that. **What problems is Legion WFM solving and how is that benefiting you?** More efficient reporting, labor planning and scheduling ### 32. Very patient customer service and well educated **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Legion WFM?** Quick response, very patient worker and stood by me until they fixed the problem. **What do you dislike about Legion WFM?** Nothing, in particular, everything was good and got back to me in no time. **What problems is Legion WFM solving and how is that benefiting you?** The problem I'm having is that I couldn't access my newsletter. The app keeps shutting down on me. **Official Response from Sean Cox:** > Thank you for your review/comment. We take pride in our customer/user support. ### 33. Director WFM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Legion WFM?** Ease of use and accuracy of AI driven forecasts **What do you dislike about Legion WFM?** Budgeting module still needs additional refinement **What problems is Legion WFM solving and how is that benefiting you?** Creating quality schedules that align with the needs of the business ### 34. Legion makes my life easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Kierra B. | Retail Sales Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2023 **What do you like best about Legion WFM?** As a user, the Legion WFM interface is incredibly user-friendly and easy to use. The announcement feature makes my life so much easier by notifiying me of shift offers in my area. **What do you dislike about Legion WFM?** One thing that I found helpful which was removed from Legion WFM was the ability to view all future shifts from the home page. With this feature, it was easy to view my upcoming shifts without many clicks. **What problems is Legion WFM solving and how is that benefiting you?** Legion WFM allows me to view my scheduled shifts at any time and anywhere. ### 35. Super easy to use on a weekly basis **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2023 **What do you like best about Legion WFM?** Legion is amazing on both computer and phone. Super easy to navigate, staff have never had an issue reading their schedules. Requesting time off is easy, color coded as well which is my favorite part. **What do you dislike about Legion WFM?** I can't really say at this moment what I don't like considering everything has been great. I've been using legion for some time now for work and have never had an issue. **What problems is Legion WFM solving and how is that benefiting you?** Legion helps keep my schedule in order on a weekly basis. Super easy to keep track of budgets for payroll so that I dont go over and approving time off for staff so that I don't schedule anyone that isn't going to be available. ### 36. Our team loves Legion! **Rating:** 5.0/5.0 stars **Reviewed by:** Mya M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2023 **What do you like best about Legion WFM?** What most helps out our team in Legion is how easy it is to change availability and request time off! I love how easy it is to create our weekly schedules! **What do you dislike about Legion WFM?** We don't have a big complaint but it sometimes is difficult to navigate the different options for scheduling individuals on the same day. **What problems is Legion WFM solving and how is that benefiting you?** It is giving me a more easier way to know who I can schedule and who I can't ! ### 37. Great service to use very easy and simple **Rating:** 4.5/5.0 stars **Reviewed by:** Rosie A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2023 **What do you like best about Legion WFM?** Easy to navigate and make schedules. Also like the app as well, same simple to use **What do you dislike about Legion WFM?** I don't dislike anything but if the app can also reflect how we can make changes on a PC would be great! **What problems is Legion WFM solving and how is that benefiting you?** Im able to make the schedule pretty easily, my fav is being able to just copy the schedule from a previous week and make adjustments ### 38. Positive and negative. Don’t like that we don’t see thevteammate roster while building the schedule **Rating:** 2.5/5.0 stars **Reviewed by:** Cari K. | Store Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Legion WFM?** The visibility to teammates and their ability to have impit on their schedule **What do you dislike about Legion WFM?** Not being able to create shifts before the schedule generates and not having access to the whole roster of teammates. **What problems is Legion WFM solving and how is that benefiting you?** Reducing call offs ### 39. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Erica K. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Legion WFM?** Generation of schedules is easy to store hours **What do you dislike about Legion WFM?** Visibility to roster while scheduling, not just who is scheduled **What problems is Legion WFM solving and how is that benefiting you?** Ease of generating accurate ### 40. Business issue **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2024 **What do you like best about Legion WFM?** How easy it is to use. I am able to get resolutions fast. **What do you dislike about Legion WFM?** Currently there is nothing that I dislike. **What problems is Legion WFM solving and how is that benefiting you?** Payroll issues ### 41. Review for Legion **Rating:** 5.0/5.0 stars **Reviewed by:** Rocky I. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Legion WFM?** It's very easy to navigate and it is honestly the simplest program for our schedules. **What do you dislike about Legion WFM?** It can be complicated at times. It did not allow us to use certain features because the app was down **What problems is Legion WFM solving and how is that benefiting you?** It's helping us out with making scheduling easier and having people follow our schedule. ### 42. Scheduling **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Legion WFM?** The interface is easy to use and to navigate **What do you dislike about Legion WFM?** Can not see everyone's availability at one time, have to open 2 windows and switch back and forth to write a schedule **What problems is Legion WFM solving and how is that benefiting you?** It's really not solving a problem just a different way to make the schedule ### 43. Legion is a great tool for writing schedules. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Legion WFM?** Once Legion functionality is fully updated, schedule writing will be so easy. **What do you dislike about Legion WFM?** I would like more visibility to a roster of teammates and setting schedules for Ops teammates. **What problems is Legion WFM solving and how is that benefiting you?** Quickly creating a schedule that is accurate to business needs. ### 44. District Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2023 **What do you like best about Legion WFM?** Ease of review and my SM are spending less time working on their schedules **What do you dislike about Legion WFM?** The DM summary does not include the extra hours in the roll up- it's a manual add **What problems is Legion WFM solving and how is that benefiting you?** Effective store scheduling **Official Response from Kristin Brennan:** > Thank you for your review and feedback. We are working on enhancements to DM functionality. Please reach out to your CSM so we can learn more about your needs. ### 45. Simplicity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Legion WFM?** It's very visually pleasing and not too difficult **What do you dislike about Legion WFM?** Not being able to see availability at the weekly view **What problems is Legion WFM solving and how is that benefiting you?** It's been easier to use. ### 46. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Jeanette C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2023 **What do you like best about Legion WFM?** the agent was very helpful with the issues I was having. Very knowledgable about the products. **What do you dislike about Legion WFM?** nothing in particular. I would like the option to block certain communications from others including the manager **What problems is Legion WFM solving and how is that benefiting you?** When i got locked out my account, direct contact with the help desk was a bonus. ### 47. It’s cool **Rating:** 4.0/5.0 stars **Reviewed by:** Garrick V. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Legion WFM?** Easy to make the schedule with previous schedules **What do you dislike about Legion WFM?** Budgets aren't always ready in an adequate time **What problems is Legion WFM solving and how is that benefiting you?** More efficient scheduling ### 48. Legion is awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Naya M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Legion WFM?** I love how easy it is to view my schedule through the app. **What do you dislike about Legion WFM?** No downsides of legion so far. I am able to access my work schedule a week in advance so I can plan my life accordingly. **What problems is Legion WFM solving and how is that benefiting you?** Legion allows me to be able to view my schedule a week in advance. ### 49. Legion is very well liked by all of our employees due to its mobile app and notifications. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2023 **What do you like best about Legion WFM?** Our staff very much enjoys the shift swap and offer shift functions where they no longer need to have a call list/call coworkers to find coverage for their shifts. **What do you dislike about Legion WFM?** I really wish there was a copy and paste function within the program when creating a weekly schedule. Currently each shift needs to be created individually, it is somewhat time consuming. **What problems is Legion WFM solving and how is that benefiting you?** Legion does a great job of timekeeping and flagging missed clocks or shifts. We are able to add notes when employees call out sick or anything of that nature. The clock in/out process is very simple for employees via the use of a PIN number. ### 50. Great app **Rating:** 4.0/5.0 stars **Reviewed by:** Sharmaine T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Legion WFM?** The most helpful thing about this app is that I can check my schedule. **What do you dislike about Legion WFM?** The downside of the app is that sometimes it freezes up or it will not let you edit. **What problems is Legion WFM solving and how is that benefiting you?** I couldn't get into the app because I didn't know I was going to be terminated from my job and I couldnt check my schedule. ## Legion WFM Discussions - [What is Legion WFM used for?](https://www.g2.com/discussions/what-is-legion-wfm-used-for) - [View Legion WFM pricing details and edition comparison](https://www.g2.com/products/legion-wfm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-15+07%3A18%3A21+-0500&secure%5Bsession_id%5D=179d77c1-3063-4d34-b820-36b526436254&secure%5Btoken%5D=4006797a3482cae74ab699cf0418745b4bb3c8c40cfe4bb28f5f6fedeb96793c&format=llm_user) ## Legion WFM Integrations - [Accu-Time Systems](https://www.g2.com/products/accu-time-systems/reviews) - [Axsium Group Ltd](https://www.g2.com/products/axsium-group-ltd/reviews) - [Beekeeper](https://www.g2.com/products/beekeeper/reviews) - [Cognizant](https://www.g2.com/products/cognizant/reviews) - [Connors Group](https://www.g2.com/products/connors-group/reviews) - [delaPlex](https://www.g2.com/products/delaplex/reviews) - [Inovium](https://www.g2.com/products/inovium/reviews) - [RELEX](https://www.g2.com/products/relex-solutions-relex/reviews) - [RetailNext](https://www.g2.com/products/retailnext/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Stream](https://www.g2.com/products/wagestream-stream/reviews) - [Synel](https://www.g2.com/products/synel/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [YOOBIC](https://www.g2.com/products/yoobic/reviews) - [Zipline](https://www.g2.com/products/zipline/reviews) ## Legion WFM Features **Automation** - Process Automation **Platform Basics** - Reporting - Dashboard - Performance **Generative AI** - AI Text Generation - AI Text Summarization **Administrative Tasks - Frontline Worker Communication Platforms** - Surveys & Feedback **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Platform Basics** - Performance Benchmarking - Reporting & Dashboards **Platform Content** - Automation **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information **Platform Content** - Employee Pulse Surveys - Survey Customization **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Task Management **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Platform Additional Functionality** - Employee Segmenting - Peer Recognition - Social Feedback Portal **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Natural Language Interaction **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top Legion WFM Alternatives - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - 4.4/5.0 (2,367 reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - 4.4/5.0 (379 reviews) - [Quinyx](https://www.g2.com/products/quinyx/reviews) - 4.3/5.0 (499 reviews)