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163 LearnUpon LMS Reviews
Overall Review Sentiment for LearnUpon LMS
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LearnUpon is very user-friendly, both from a manager/admin standpoint, and a user/learner standpoint. Creating courses is easy, and going through a course/learning path is simple and self explantory. Review collected by and hosted on G2.com.
There aren't a ton of customizations, and the reporting tool could use some updating. The guidelines can seem a bit rigid, not allowing you to necessarily pull all the data you are looking for. Review collected by and hosted on G2.com.
Learn Upon has been a valuable resource for our members to share infromation and materials of our on going events and meetings Review collected by and hosted on G2.com.
We have not dived into the gamefication aspect and there is a required login which can be a barrier since we would like a single sign-on commected to the the member profile we use. We would also like to work in setting inegrations to better connect Novi groups (the AMS platform we use) to Learn Upon so tat it is easier to integrate and bring users in to utilize LU more Review collected by and hosted on G2.com.
We spent 6 months demoing and vetting LMS platforms for our SAAS company. In the past, we had failed to successfully implement two other LMS's. With LearnUpon we have successfully implemented the LMS company wide and with our own customers and clients, integrating into our ongoing processes.
We chose LearnUpon for several key reasons:
1. The product is robust but easy to use. The UI has a lot of flexibility and lets you complete tasks from a variety of entry points.
2. LearnUpon has a unique portal approach that allows you to have a single account but create different portals for training use cases, for example, for internal training, external client training and even a dedicated portal to a single client.
3. Their customer service expertise is top notch. They don't just help you get up and running, they work with you to reach quarterly and yearly goals to impact company goals through the LMS. They are responsive and know their stuff.
4. They regularly roll out upgrades and new features to the platform, often in response to user request.
5. They have key integrations with other business software the company uses.
6. They have an extensive catalog of courses and materials that support their product and a helpful user community where customers can connect to share questions and their knowledge of how to best use the platform. Review collected by and hosted on G2.com.
In all honesty, the downsides are few. There are a few "in the weeds" feature upgrades that we hope they rollout for our use case, such as deepending the integration with the course authoring tool Easy Generator and continuing to refine their AI tools. I imagine other customers have their own wish list, but there is nothing that elevates to a true downside. Review collected by and hosted on G2.com.
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The onboarding and implementation process was very good. They walked us through all of the proper steps and allowed for customization where and as approprotate. We have over 1M users in the system and it has streamlined our processes and client processes. Our clients use LU everyday and have seen notable improvements over our previous LMS. Review collected by and hosted on G2.com.
One thing we have struggled with is single sign-on and ease of integration with our internal platforms. We've seen notable improvements over the past 3 years, so we see progress. Review collected by and hosted on G2.com.
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I like that LearnUpon is easy to administer, implementation was easy as well, and integrates with other systems. They provide excellent support and partnership, and allows us to easily deploy our compliance and other learning. We have an open dialogue. They are straightforward and great to work with. Also, I like how LearnUpon has been growing with us. Review collected by and hosted on G2.com.
There's not much I dislike about LU. I realy don't have any criticisms. Review collected by and hosted on G2.com.
The most intuitive and simple interface for learners -there is no learning curve. Flexibility on either courses being assigned to users or self-enrollment options. Options galore in creating courses, both in formats of content to upload/build and in exam capabilities. Review collected by and hosted on G2.com.
Learnupon is growing at a fast pace. New features are on the roadmap which will be well received by administrators and learners both. However, with the addition of new features, it can take time. Learnupon is committed to producing a top quality product, and while it's understandable items why can be delayed, it does happen on occasion. Review collected by and hosted on G2.com.
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It is very easy to use and the support is awesome. It's very intuitive when developing courses. Our learners have really enjoyed it. Setting up the marketplace was very easy. We and our learners use it every day. Review collected by and hosted on G2.com.
We haven't found any downsides. We can get the analytics that we need. If we want something else out of it we just ask our rep and they always get right back to us. Review collected by and hosted on G2.com.
The support team is amazing. Very quick response time and they actually know their product. Pretty easy to use. Documentation is great. A quick google search returns how you can do something on LearnUpon, especially the API documentation is fantastic. Pretty good 3rd party integrations. I use it on a daily basis whether to update content, user, data etc. Anyone with decent computer skills can set it up for the organization and use best practices from the forums or documentation to make it work through trial and error. Review collected by and hosted on G2.com.
Still many features that seem like basic organization needs are in development, not ready to be used. But good news is they are in the horizon. Review collected by and hosted on G2.com.
The customer support and service we receive is second to none. We are great to be a part of the new features and functionality as they release. Review collected by and hosted on G2.com.
Sometimes there are tasks that should be intuitive, but are not so. Our rep is always helpful in finding ways to solve our issues. Review collected by and hosted on G2.com.
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The customer support from LearnUpon is above and beyond anything we've experience. So helpful in walking us through set up and continued support to ensure that the system is meeting our goals. Review collected by and hosted on G2.com.
Wish that it had a more robust Community of Practice Review collected by and hosted on G2.com.