23 Korbyt Reviews
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Rendezvous is an event management and room reservation software. My company recently implemented Rendezvous for over 100 conference rooms in two separate conference centers. Each of these centers had their own rules: one allowed users to reserve rooms directly while the other had a combination of these and rooms that had to be booked by an admin through a request. We also implemented catering for one of the centers.
Rendezvous was able to support these various requirements. I have been impressed with its ease of use and depth of functionality.
Due to the multiple conference centers, we also had multiple SME's that were engaged for requirements. Some of these SME's were more engaged than others and the Rendezvous implementation team was extremely patient with us. They were very professional and knowledgeable of the product and were able to lead us through all implementation stages. Review collected by and hosted on G2.com.
Rendezvous is a versatile product and meets all of our configuration requirements. The only thing I would change about it is the security architecture. Rendezvous relies on client AD groups to manage access to rooms. This adds an extra layer of complexity for the client as they now need to engage the Outlook team to manage memberships. I would prefer a design where the Rendezvous admin has the ability to assign users to groups / rooms within the application. Review collected by and hosted on G2.com.
Rendezvous has an easy-to-use interface which is available through the web, mobile devices, and they have integrations in Outlook and Crestron. The ease of use and accessibility of the ability make it very easy to implement and train users. There are also numerous ways to customize the application (e.g., conditional email notifications, room layouts, granular user permissions, etc.) which make it easy to customize Rendezvous for your workflows and processes. Review collected by and hosted on G2.com.
Rendezvous works very well for our needs, but there are some changes and improvements that could be made to improve the user experience and functionality of the platform (e.g., process to add pins to floor maps, making enhancements to document uploads, auto expanding questionnaires, etc.). Review collected by and hosted on G2.com.
Very user friendly
Allows us to book our meeting rooms and add ons efficiently and effectively
Customer support is fantastic
Plenty of features to meet all our needs
Seamlesss integration
Amazing Account Manager who is always so supportive Review collected by and hosted on G2.com.
When you go to book a car space it doesnt show you how many are available. There is no live feed. Review collected by and hosted on G2.com.
Rondezvous is a system that can house all your venues and mange each venue individually with each venues requirements. central system that can be worked on by large teams at the same time. we run the system in 4 offices around teh country. We are managing a total of 360 meeting rooms and venues. Back up support is one call away. Review collected by and hosted on G2.com.
When one updates prices they dont update in bookings that are already made but only future bookings. But i suppose this wont suite every venue Review collected by and hosted on G2.com.
The calendar and Quickbook software to quickly book a room while booking an appointment. Outlook integration. Review collected by and hosted on G2.com.
My biggest complaint is when you update the Resource information, add/remove a room, it is not automatically updated due, so your support staff says, because of their Favorites! It's not useful for me to update and the users, do not automatically get that update. They have to recreate their favorite to see the updates? I want auto updates. Their favorite is a location they work at, the rooms should update within their favorites. I have to send an email saying the rooms have been updated, do these steps to see the updates! It's not good! Their favorites and room updates should be separate entities. Our visiting attorney rooms change a lot. It's annoying to have to notify everyone each time an update happens. Review collected by and hosted on G2.com.
I find the administration of the system to be quite user friendly. We are able to add spaces or take them offline easily. Review collected by and hosted on G2.com.
Our team has some desire to put in place limitations to our reservation system that are currently not available. I appreciate that when we talk with our rep they communicate those to the dev team, but there are some features we'd like to add that aren't possible at this time. Review collected by and hosted on G2.com.
Rendezvous Workspace provide an intuitive calendar interface that make reservation management a breeze. You can quickly see what rooms are available and booked at anty given date or time. It seemlessly manages bookings between different time zones and eliminates the need for any manual calculations!
From one screen you can see which bookings are in progress and what services are required for all bookings - conference room, speciality room, visitor office or a shared hotel office.
Automatic notifications keep everyone informed of any reservation changes, and help make communication easy for the receptionists.
NFS support is always willing to assist us with resolving issues reported by our users as well as implemeting new features and functions. Review collected by and hosted on G2.com.
There are many different type so interfaces to Rendezvous, which can be both good and challenging - quickbook, workspace, outlook plug-in and mobile. It great that Rendezvous can be accessed from different interfaces, however, the challenge is in training our users which one is the one of them and how to use it. Review collected by and hosted on G2.com.
what is important is to have s aloution that can cover different topics , nowadays hybrid is not a topic anymore but multitenant is , and NFS is able to provide a great coverage on this topic.
we also like the flexibility of the solution and really important the excellent support service NFS is providing.
customer are really happy with the ease of use and the extended possibilities Review collected by and hosted on G2.com.
maybe a personal view but the user interface would need a bit of modernity Review collected by and hosted on G2.com.
I really like the amount of functionalities available. The extensive set of API allow this platform to be suited for several different applications. Review collected by and hosted on G2.com.
The UI interface has been completely renewd now it's the time of the mobile apps. Review collected by and hosted on G2.com.
- ease of use (one-off or recurring)
- conducive layout
- team members have 24/7 access to hotelling on an as needed basis
- staff embracing technology Review collected by and hosted on G2.com.
- the booking reservations cancel-out or are subsequently deleted if team member doesn't sign-in/check-in Review collected by and hosted on G2.com.
